Our experience with Alert K9 has been great! We took our new shelter puppy to the puppy obedience…read morecourse here. The course taught us the basics and foundational skills for handling and future training. We decided to go ahead and try out the daycare & train as well. Today was his first day of daycare and he did great! We were nervous as he is pretty crazy and rambunctious but he was able to play with other dogs in a controlled safe environment which made me feel at ease. They have a lot of experience with dogs and know their stuff! Would recommend to anyone I know. Our puppy is such a good listener now with the skills he has learned!

We have used a variety of Alert K-9's services from puppy training, day care and train, as well as…read moreboarding. Our pup Oliver is not only excited every time we get there, but he's also one step closer to being fully trained. If you put in the work, and do what these trainers suggest, you won't regret it. Our 7 month old puppy doesn't bark at every little thing, he knows sit, park it, down and wait really well. His loose leash walking has improved immensely. Overall, great experience and we will continue to use Alert K-9.

I brought both of my dogs here to interview to see if their personalities would work with Camp Bow…read moreWow's setting. I really think we were more nervous than my dogs were. Upon entry, the dogs did get really excited to see huge screens of dogs...if you have dogs that react to seeing pets on TV - you know what I mean. The staff's demeanor is calm and encouraging. They brought our bigger dog (50lbs) into the area with similar sized pets..and the smaller dog (25lbs) went into that size group. Dogs are grouped together by size - which totally makes sense for safety. The "introduction" is done in about 30mins time...1 new camper..and a more "veteran" camper. The dogs were aware of each other in the space..but there was no forced meeting...they were able to sniff out each other's presence at a safe distance. 2 staff members are there, watching the body language of each dog. Very well done! Then..another dog is added, usually a female if both dogs introduced first are male. Same process...walk around...sniff the space at a non-confrontational distance. Then.,.more dogs are brought in....and the whole time, nervous Dog Mom and Dad are glued to the screens observing from the lobby. Haha..it's like watching your kid on a game show. There are "camp counselors" that encouraged dogs to "mingle"..and if they don't..they aren't forced. One of my dogs was looking for us the entire time. The other mingled and walked around and "sniffed" other dogs. We left them there for 3 hours..and watched them from home! The staff is constantly cleaning up and moving around...the dogs are able to socialize and "greet" other dogs. Definitely a place we will see again soon..just to get them used to the environment should we ever need to bring them to day care or overnight. Oh! They also take them to a "sleep suite" to see how they handle being solo. My dogs would sleep in the same space, but during the day they'd be separated. We like this because it will allow the younger dog to build confidence. I feel like our dogs would be safe here! It's a temperature controlled area with staff who genuinely look after the dogs and care about them. I'm very pleased with this space and how everything is presented! No..it's not an obedience school/training facility for pre-law enforcement K9s. There is no agility training course to bring your dog to genius SAT score level. It's a safe place that will see to your dog's needs during those times you can't be there. And really..that's all any loving pet parent wants. If we can't take them to the wedding...reunion...vacation..then we want them somewhere safe and somewhere that allows me to view them remotely while we are away. This gives us peace of mind.

We boarded our French Bulldog at Camp Bow Wow during a family vacation. One of our biggest concerns…read morewas that other dogs were repeatedly mounting her during daycare. We noticed this frequently on the live cameras and brought it to the staff's attention, asking that they be aware of it and help prevent it during her longer stay. Unfortunately, we continued to observe the behavior. When we picked her up, she had lost weight, had a runny nose, and her behavior around other dogs had changed significantly. Before boarding, she was much more comfortable around other dogs, but afterward she became reactive and barked at them regularly. We understand that boarding can be stressful for some dogs and that dog-to-dog interactions are not always predictable. However, we were disappointed that our concerns about the repeated mounting behavior did not appear to be adequately addressed. Based on our experience, we have decided to use an in-home pet sitter for future vacations. We hope this feedback helps the facility improve supervision and ensure that dogs who are repeatedly targeted by other dogs receive more intervention and support.

Dr. Jenelle Pinon has been caring for my baby boy, Bubba, for the last couple of months, and I'm so…read moregrateful for her care and support. When Bubba was recently diagnosed with diabetes, I felt overwhelmed and unsure of what to expect. Dr. Pinon took the time to explain everything clearly and gave me treatment options, including insulin or medication, so I could make the best decision for Bubba. I really appreciated that she respected my choice and helped me feel confident moving forward with the medication route. She has been patient, compassionate, and thorough every step of the way. She answers questions without making me feel rushed and genuinely cares about both her patients and their owners. Managing a new diagnosis can be stressful, but her guidance has made it feel much more manageable. I truly appreciate the care Bubba has received and feel lucky to have Dr. Pinon helping us through this journey.

A routine dental cleaning for my two dogs turned into a traumatic, expensive nightmare due to sheer…read moreincompetence and a disgusting lack of transparency. They "only" charged $3400 for the cleanings, and failed to ask us if we are OK for them to remove all teeth from what used to be one of our dog's cute overbite. We also had to pay another $1500 for a follow-up emergency visit because they injured the other dog (and failed to tell us about it). Doctor must have a twisted sense of reality, because they told me the dogs did "fantastic" when I was called after the procedure. Dog 1: Permanent Disfigurement without Consent They extracted all six lower incisors from one of my dogs without a single phone call to discuss the necessity or get my consent. They effectively destroyed his signature look and "overbite" forever. We dropped off our cute dog and picked up a "small beast" with only two visible lower canines, all because they couldn't be bothered to pick up the phone. And I will be requesting the x-rays and get a second opinion in the necessity of the extractions, because the other incident described below shattered my confidence in their competence. Dog 2: Injury and Cover-Up While my other dog was under anesthesia, the staff managed to lacerate both of his ears while trimming his face. Let that sink in: they cut a dog that was chemically immobilized and not moving. Even worse, the doctor called me afterward and emphatically stated both dogs did "fantastic," choosing to deliberately hide the injuries. They didn't mention a word of it during the face-to-face pickup, either. Dog 2: Late night emergency follow-up visit We only discovered the injured ears after getting home. When we called, they downplayed the cuts as "no big deal" and admitted they had used skin glue to fix one cut. They didn't even provide an e-collar. A few hours later, my dog was bleeding profusely--blood was literally pooling on the floor. We had to rush him to an emergency vet where we discovered the cuts were so deep they required actual sutures. Because of this clinic's "minor" mistake, my small dog had to be put under anesthesia twice in less than 12 hours. And we had to foot a $1500 emergency bill, after an incident that traumatized our family.

Hugo came back so much better behaved and responding to his commands. His behaviour improved…read moresignificantly.

Updating my review to say how incredibly happy I am with Powerhouse K9! My puppy is now 8 months…read moreold and has spent a total of 5 weeks here (3 weeks for board-and-train and 2 weeks for regular boarding). As a first-time puppy owner, I wasn't sure what to expect or if puppies just naturally outgrow certain behavioral issues. Either way, this is the only formal training she has ever had, and the results speak for themselves. She came back so incredibly well-behaved. And has reminded well behaved. When we go out in public, people always come up to see her because she's cute, but what they *constantly* comment on is how exceptionally well-behaved she is for an 8-month-old puppy. It is so validating to hear that from strangers! I love and fully agree with Anthony's methods and what he does here. If you want a well-behaved dog, Powerhouse K9 is the only place to go. Highly recommend! Full disclosure: I have a pure poodle and they are known to be smart. I brought her to PowerHouseK9 initially at 4.5 months, only weeks after adopting her so my reviews are specific to this. I cannot speak to any other situation or dog breed.

My. Dog. Loves. Bobbi…read more We've been using Pawsitive Pets for doggy daycare and boarding for the past several years up until last year when the business moved out of the Hayward area. We continue to use Pawsitive Pets for boarding when my husband and I go out of town for business or vacation. This is a home business, not a huge facility. There are benefits to both large and small daycare facilities. I rotate my Nala between both and that works well for her. The environment Bobbi provides at Pawsitive Pets is similar to what my dog gets at home - a comfy and calm space to relax, quiet time, a yard, walks, cuddles, one on one time with one of her favorite people in the world. And also reinforcement of good home behavior, like don't eat off the kitchen table, don't bark nonstop for hours on end, don't jump on the kitchen counter, don't crap on the carpet, etc. Plus there are a small number of other dogs for Nala to play with. It used to hurt my feelings when Nala would joyously drag me to the door at daycare drop off. Once I'd hand off the leash to Bobbi, my precious baby puppy dog that I love so much would happily walk away and leave me behind without a second look. Back then, I felt that leaving her in good safe hands with Bobbi was worth that sting. It's the same with boarding drop offs now. Despite how many months have passed, Nala still remembers Bobbi, still joyously drags me along for the ride to greet her, still has the same energetic happy wiggle butt. Nala greets her good friend with the same enthusiasm, excitement, and trust as before, but now there is no sting. I leave my precious baby puppy dog feeling very appreciative of Bobbi and knowing my Nala will be happy, safe and cared for while I'm away.

I give this business the worst rating you could possibly give,did everything this lady asked for…read morefar enough in advance,told her about our dogs,but she contacts me two days in says everything is good.Even as far as to say one dog was a sweetie,then day before I come home tells me,one dog bit her twice?....and get this our sweet little girl had jus been spayed,cone was suppose to be on 14 days,but she says she notify her vet? And they say to take it off? Who does this?Now looks like stitch area is infectedand get this? Because one dog peed on her rug,and tells me day I'm coming home she is charging me 35.00? More....serious bullshitDon't waste your time,she is in it for the money.

Holly is amazing. We had our first consultation today. She had Whiskey under her spell as soon as…read moreshe walked in the door. She's really good with him, but is really training us! Can't wait til our next training session. Highly recommend her

Now that my puppy is approaching his 2 year old birthday I decided to write this review, because I…read morestill think of it often. Holly came to my home when my puppy was around 3 months old. The $60 "consultation" consisted of her talking all about herself including kids, ex boyfriend, politics, her workout regimen etc. All she did with my puppy was essentially put him in a choke hold to see how much he'd tolerate it. Not even kidding. She did NOTHING else with my puppy, she sat in my living room for about an hour talking about herself. Although my expectations for the "consultation" was way higher my stupid a*s still signed up for 2 more actual sessions because I absolutely expected her to go more in depth with puppy training. As soon as she left my home I already regretted buying 2 more sessions. I paid her $185, which covered the consult, 2 sessions and a $5 folder of paperwork about puppy care. Fast forward to the day of the next scheduled session and she's a no show!! I text her 30 mins into the scheduled appointment and she said she apologized and failed to put it on her calendar. I was very patient with her about it, text her it happens etc. However, I still asked her to cancel appointments moving forward and asked for my money back. She gave me $120 back and even had the nerve to keep that $5 for the folder of paper care paperwork. Really!? After completely wasting my time the day of our scheduled appointment ?! She has a $60 fee for "consultations" that consist of NOTHING, it's paying for her time, yet no shows on me and has the gall to keep that $5 because apparently her time is more valuable than her "clients". Sidenote: the other 1 star review is accurate. Complete scam.

Josh has been such a help to our family! His stance on how to train was the perfect fit for us. We…read morebrought one of our dogs to Josh when we believed our dog was showing aggression signs. He quickly was able to identify that our dog wasn't aggressive, there was dynamics playing out in house between all dogs that created a level of tension. He provided us with tools to diffuse the house when we noticed signs that he identified that would lead to a scuffle. We saw no further aggressive behaviors from any of our dogs. One of dogs has never listened to any commands. One hour with Josh and she was trained on how to sit, lay down, and "place" with hand motions only! He has opened our eyes to the unending ways we can work with her. I can't thank him enough. Both dogs are now friendly with each other and we have had no further issues in our home. I highly recommend K9 Optima for anyone experiencing aggression issues. He is kind, compassionate, and truly does this to enrich the lives of the dogs he works with.

Josh is a genuinely kind person with a heart of gold, but based on our experience, I would not…read morerecommend him as a dog trainer. We paid over $6,000 for a one-month board-and-train program for our German Shepherd. One of the first things that concerned us was that he told us he had "his dogs" teaching our dog how to be a dog. We expected that, for the price, our dog would receive consistent, hands-on training from the trainer himself. Because the training took place over the Christmas holidays, it felt like our dog did not receive the level of attention and daily training we had anticipated. We also expected that, at the end of the program, we as the owners would receive several training sessions to learn how to maintain and reinforce the work at home. That never happened. When our dog came home, she was still reactive, continued chewing things as she had before, and overall showed little to no improvement. Josh gave us a spray collar (citronella or a similar scent) and instructed us to use it whenever she barked. I wasn't comfortable using it because it felt like it addressed the symptoms rather than the underlying behavior, so I chose not to use it. He also suggested that she was simply too active and that we should consider rehoming her if we couldn't handle her. That advice turned out to be completely wrong for our dog. Afterward, we worked with a local trainer for three months who focused on daily, balanced, hands-on training for both our dog and us--without spray collars or gimmicks. The transformation was remarkable. Her reactivity is gone, she learned how to behave appropriately, and we realized she wasn't "too active" at all. She was simply a family dog who needed consistent guidance and proper training. Looking back, I feel that the board-and-train program was not worth the money we paid. While Josh was always pleasant and well-intentioned, our experience was that the program did not deliver the training or results we were promised. Don't waste your money. Josh may be a great guy to rescue dogs, but in our experience he does not know how to do reactivity training or work alongside owners to change challenging behaviors.

This place is fantastic, especially if you are looking for something specific that may not be easy…read moreto locate (pet food with no gluten, human grade pet food, etc.). My family has been to this location as well as the one in Clayton, CA and both of them are great. The staff is always very friendly, knowledgeable, and helpful. They make it a pleasant experience to shop there. The only potential downside would be that it is pricey. If you are looking for cheap pet food this is not the place. It's been worth the money for us, as we can tell how healthy and happy our dog is with the quality treats and food he gets. Also, our dog is training to be a service animal, so there are certain items we need that can be very hard to find. Pet Food Express is the place to go.

Great place to come to wash your pet. $18 per token for 24 mins or buy 3 get one token free. Easy…read moreto take our dog a bath. They provide an apron, clean towels and a few treats. I always bring my own shampoo though because sometimes the shampoo they provide hardly comes out. So I suggest to bring your own. The employees are always helpful. I see them clean the bath tub right each pet for the next pet.

We highly recommend Jayne, she is a very experienced dog trainer. Very flexible with scheduling…read more Also very responsive over text.

Jayne is amazing! I actually called Jayne bc I was worried abt my young pom bc he jumped on another…read moredog on one of our walks. I was so worried and embarrassed! I called my vet as soon as i got home! My vet suggested I call this particular behavioral trainer she knew and so I did. (It wasn't Jayne). This behavioral trainer told me I should return my dog to breeder. I should never fall asleep with this breed on my bed (Pomeranians) as they could bite my face off. She continued to tell me all these horrible stories abt poms. I was so confused and upset when I hung up. My husband insisted I get another opinion. I found Jayne's info online the next day and called her. She came over same day because she knew how upset I was and she wanted to meet my fur baby. Needless to say, she is amazing! I am so happy I made that call! My pom is now 5 yo and he is fabulous! Sweet, entertaining, and so well-behaved because of Jayne's training!

I complimented the trainer on what a great job he was doing with training my dog. His response was…read moreprofound, " I am not training your dog. I'm training you on how to treat your dog on how to act and respond to commands." Best training with very qualified trainers.

Eric Beck and the Lorenzo's training program dramatically increased our family's quality of life!…read moreWe have a sweet but energetic golden retriever named Teddy. Teddy was completely unreceptive to my own attempts at training. As he grew larger and stronger, I knew that it was time to call in the professional. That is when Eric came into our lives and changed everything! Teddy was impossible to walk and was so forceful with me that I physically couldn't handle him. In addition, he would run full speed towards my young children - his 85 pounds knocking them down and eliciting tears and screams. Eric was absolutely incredible!!! Not only did Teddy immediately respond to him, but so did I. Eric taught Teddy in a patient, direct, and consistent way. He also taught me what to do, so that Teddy and I could work together effectively in his absence. Eric was also great at explaining the dog's nature and instincts, and why it makes sense to approach training in the way that the Lorenzo program does. My 4 and 7 year old are obsessed with Teddy and are excited to play with him every single day now that he is gentle. Walking him both on and off leash is a pleasure. The crazy dog that seemed to be too much to handle, is simply a joy now. He still has that spunky, goofy, lovable energy. The difference is that now, he has the ability to listen and respect me. Eric handled Teddy in such a caring and compassionate way. Teddy absolutely LOVES Eric and is always excited to see and work with him. His passion for animals is undeniable!!! It is this fondness that clearly drives his mission to help each family achieve their goals. For anyone considering using Lorenzo's Dog Training Team with Eric Beck, I urge you to begin! Your life will change in such a positive way - you will be able to enjoy your furry friend in the manner that you always hoped to! Thank you for everything, Eric!!!