Our experience with Alert K9 has been great! We took our new shelter puppy to the puppy obedience…read morecourse here. The course taught us the basics and foundational skills for handling and future training. We decided to go ahead and try out the daycare & train as well. Today was his first day of daycare and he did great! We were nervous as he is pretty crazy and rambunctious but he was able to play with other dogs in a controlled safe environment which made me feel at ease. They have a lot of experience with dogs and know their stuff! Would recommend to anyone I know. Our puppy is such a good listener now with the skills he has learned!

We have used a variety of Alert K-9's services from puppy training, day care and train, as well as…read moreboarding. Our pup Oliver is not only excited every time we get there, but he's also one step closer to being fully trained. If you put in the work, and do what these trainers suggest, you won't regret it. Our 7 month old puppy doesn't bark at every little thing, he knows sit, park it, down and wait really well. His loose leash walking has improved immensely. Overall, great experience and we will continue to use Alert K-9.

Tricia has been so wonderful to work with for our cattle dog/pit mix puppy. She is now 6 months old…read moreand for a puppy, has been an absolute dream thanks to Tricia! We learned so much, and our girl is thriving. We're so grateful for all of Tricia's help!!

Tricia is amazing!! So far, we've only had 2 sessions with her and our 17-week old Doberman puppy…read moreis thriving! We love Tricia! She's knowledgeable, kind, and professional. Don't think twice, reach out to Tricia! She's sooooo worth it and our puppy loves her!

We boarded our French Bulldog at Camp Bow Wow during a family vacation. One of our biggest concerns…read morewas that other dogs were repeatedly mounting her during daycare. We noticed this frequently on the live cameras and brought it to the staff's attention, asking that they be aware of it and help prevent it during her longer stay. Unfortunately, we continued to observe the behavior. When we picked her up, she had lost weight, had a runny nose, and her behavior around other dogs had changed significantly. Before boarding, she was much more comfortable around other dogs, but afterward she became reactive and barked at them regularly. We understand that boarding can be stressful for some dogs and that dog-to-dog interactions are not always predictable. However, we were disappointed that our concerns about the repeated mounting behavior did not appear to be adequately addressed. Based on our experience, we have decided to use an in-home pet sitter for future vacations. We hope this feedback helps the facility improve supervision and ensure that dogs who are repeatedly targeted by other dogs receive more intervention and support.

I wanted to share some candid feedback following my recent visit for my dog's first intake session…read more I'm offering this in the spirit of support and improvement, as I believe in the value of transparent, constructive dialogue. Unfortunately, the experience didn't meet expectations--primarily due to how the initial interaction unfolded: When I arrived, there were four staff members at the front desk, but I was barely acknowledged. First impressions are important, and the lack of a warm welcome set a tone that was hard to ignore. During the intake, I interacted with two team members who were pleasant, but didn't seem especially confident or comfortable around dogs. I had mentioned that my dog is shy and didn't like people getting in her face (initially). Despite this, one of the team members leaned in toward her face with a treat--exactly what I'd cautioned against. When my dog growled, both staff members visibly flinched, which further unsettled the interaction. By contrast, other daycare environments we've experienced were led by teams who clearly understood dog behavior and projected calm confidence, which helped both me and my dog feel at ease. As a pet owner, I'm looking for a place where the staff is not only passionate about animals, but also trained and comfortable managing a range of dog personalities. That sense of trust and professionalism makes all the difference. I hope this feedback is useful as you continue to build and improve your service.

Dr. Jenelle Pinon has been caring for my baby boy, Bubba, for the last couple of months, and I'm so…read moregrateful for her care and support. When Bubba was recently diagnosed with diabetes, I felt overwhelmed and unsure of what to expect. Dr. Pinon took the time to explain everything clearly and gave me treatment options, including insulin or medication, so I could make the best decision for Bubba. I really appreciated that she respected my choice and helped me feel confident moving forward with the medication route. She has been patient, compassionate, and thorough every step of the way. She answers questions without making me feel rushed and genuinely cares about both her patients and their owners. Managing a new diagnosis can be stressful, but her guidance has made it feel much more manageable. I truly appreciate the care Bubba has received and feel lucky to have Dr. Pinon helping us through this journey.

A routine dental cleaning for my two dogs turned into a traumatic, expensive nightmare due to sheer…read moreincompetence and a disgusting lack of transparency. They "only" charged $3400 for the cleanings, and failed to ask us if we are OK for them to remove all teeth from what used to be one of our dog's cute overbite. We also had to pay another $1500 for a follow-up emergency visit because they injured the other dog (and failed to tell us about it). Doctor must have a twisted sense of reality, because they told me the dogs did "fantastic" when I was called after the procedure. Dog 1: Permanent Disfigurement without Consent They extracted all six lower incisors from one of my dogs without a single phone call to discuss the necessity or get my consent. They effectively destroyed his signature look and "overbite" forever. We dropped off our cute dog and picked up a "small beast" with only two visible lower canines, all because they couldn't be bothered to pick up the phone. And I will be requesting the x-rays and get a second opinion in the necessity of the extractions, because the other incident described below shattered my confidence in their competence. Dog 2: Injury and Cover-Up While my other dog was under anesthesia, the staff managed to lacerate both of his ears while trimming his face. Let that sink in: they cut a dog that was chemically immobilized and not moving. Even worse, the doctor called me afterward and emphatically stated both dogs did "fantastic," choosing to deliberately hide the injuries. They didn't mention a word of it during the face-to-face pickup, either. Dog 2: Late night emergency follow-up visit We only discovered the injured ears after getting home. When we called, they downplayed the cuts as "no big deal" and admitted they had used skin glue to fix one cut. They didn't even provide an e-collar. A few hours later, my dog was bleeding profusely--blood was literally pooling on the floor. We had to rush him to an emergency vet where we discovered the cuts were so deep they required actual sutures. Because of this clinic's "minor" mistake, my small dog had to be put under anesthesia twice in less than 12 hours. And we had to foot a $1500 emergency bill, after an incident that traumatized our family.

Anthony's a great guy very knowledgeable work with my dogs for a week. He is trying to set up their…read morecycles of eating and going outside to go to the bathroom so far I've only had him home for about 7 hours the male dogs did have an accident but the female seems to be raining in and out of the house and haven't seen her sniffing around looking for a spot too we leave herself so we'll keep working on with the knowledge that he gave me and hopefully soon I'll have housebroken dogs Thank you..

I planned to board my 125‑pound dog at our local pet inn while my family and I were on vacation…read more During his trial weekend, the staff realized they couldn't walk him safely -- when he saw another dog, he pulled so hard that he knocked the staff over. They let me know he wouldn't be able to stay unless he received professional training. With only two weeks before our trip, I reached out to PowerHouseK9. Anthony took him in for a week and made an incredible difference. He taught our dog to heel, walk calmly, and stop pulling on the leash. The improvement was obvious the moment we picked him up. Anthony is knowledgeable, patient, and clearly skilled at working with strong, high‑energy dogs. I'm extremely grateful for the results and highly recommend PowerHouseK9 to anyone looking for effective, professional dog training.

My. Dog. Loves. Bobbi…read more We've been using Pawsitive Pets for doggy daycare and boarding for the past several years up until last year when the business moved out of the Hayward area. We continue to use Pawsitive Pets for boarding when my husband and I go out of town for business or vacation. This is a home business, not a huge facility. There are benefits to both large and small daycare facilities. I rotate my Nala between both and that works well for her. The environment Bobbi provides at Pawsitive Pets is similar to what my dog gets at home - a comfy and calm space to relax, quiet time, a yard, walks, cuddles, one on one time with one of her favorite people in the world. And also reinforcement of good home behavior, like don't eat off the kitchen table, don't bark nonstop for hours on end, don't jump on the kitchen counter, don't crap on the carpet, etc. Plus there are a small number of other dogs for Nala to play with. It used to hurt my feelings when Nala would joyously drag me to the door at daycare drop off. Once I'd hand off the leash to Bobbi, my precious baby puppy dog that I love so much would happily walk away and leave me behind without a second look. Back then, I felt that leaving her in good safe hands with Bobbi was worth that sting. It's the same with boarding drop offs now. Despite how many months have passed, Nala still remembers Bobbi, still joyously drags me along for the ride to greet her, still has the same energetic happy wiggle butt. Nala greets her good friend with the same enthusiasm, excitement, and trust as before, but now there is no sting. I leave my precious baby puppy dog feeling very appreciative of Bobbi and knowing my Nala will be happy, safe and cared for while I'm away.

I give this business the worst rating you could possibly give,did everything this lady asked for…read morefar enough in advance,told her about our dogs,but she contacts me two days in says everything is good.Even as far as to say one dog was a sweetie,then day before I come home tells me,one dog bit her twice?....and get this our sweet little girl had jus been spayed,cone was suppose to be on 14 days,but she says she notify her vet? And they say to take it off? Who does this?Now looks like stitch area is infectedand get this? Because one dog peed on her rug,and tells me day I'm coming home she is charging me 35.00? More....serious bullshitDon't waste your time,she is in it for the money.

We had an extraordinary experience! Our reactive rescue came home ready to keep learning and it is…read morenow a pleasure to drive with her. She's toned down a lot and is easier to be around! Thank you so much!!!

I'm going to dive right Into it. Don't waste your time on other trainers!!!! If only I could have…read morefound Josh sooner! I have a pretty fearful cane corso, and if anyone knows this breed, you simply must train them. We had our first session with Josh and it was nothing short of amazing! Josh showed, and taught us more In one session than anywhere else we took him. He truly understands dogs and their humans. He spent so much time with us helping us understand what my dog Rocco needs. I look forward to our next sessions, and after our first four? Yep I'm setting Rocco up again. You just can't go wrong. Josh has a big heart, and not only was he incredibly patient with my nervous 100 pound baby he was so nice to my human 12 year old too! He took time to learn about our family, and really made my son feel good. Thank you Josh the Bank family loves you!

This place is fantastic, especially if you are looking for something specific that may not be easy…read moreto locate (pet food with no gluten, human grade pet food, etc.). My family has been to this location as well as the one in Clayton, CA and both of them are great. The staff is always very friendly, knowledgeable, and helpful. They make it a pleasant experience to shop there. The only potential downside would be that it is pricey. If you are looking for cheap pet food this is not the place. It's been worth the money for us, as we can tell how healthy and happy our dog is with the quality treats and food he gets. Also, our dog is training to be a service animal, so there are certain items we need that can be very hard to find. Pet Food Express is the place to go.

Great place to come to wash your pet. $18 per token for 24 mins or buy 3 get one token free. Easy…read moreto take our dog a bath. They provide an apron, clean towels and a few treats. I always bring my own shampoo though because sometimes the shampoo they provide hardly comes out. So I suggest to bring your own. The employees are always helpful. I see them clean the bath tub right each pet for the next pet.

Jayne is amazing! I actually called Jayne bc I was worried abt my young pom bc he jumped on another…read moredog on one of our walks. I was so worried and embarrassed! I called my vet as soon as i got home! My vet suggested I call this particular behavioral trainer she knew and so I did. (It wasn't Jayne). This behavioral trainer told me I should return my dog to breeder. I should never fall asleep with this breed on my bed (Pomeranians) as they could bite my face off. She continued to tell me all these horrible stories abt poms. I was so confused and upset when I hung up. My husband insisted I get another opinion. I found Jayne's info online the next day and called her. She came over same day because she knew how upset I was and she wanted to meet my fur baby. Needless to say, she is amazing! I am so happy I made that call! My pom is now 5 yo and he is fabulous! Sweet, entertaining, and so well-behaved because of Jayne's training!

We found Jayne through Yelp, and from the moment she arrived for our consultation, She was…read moregenuinely excited to meet us and our dog, making the experience comfortable and enjoyable. Jayne was highly professional, easy to talk to, and went above and beyond by offering additional helpful information for our dog, which we truly appreciated. We highly recommend her program to anyone looking for quality care and expertise. Thank you, Jayne, for your amazing customer service!

I complimented the trainer on what a great job he was doing with training my dog. His response was…read moreprofound, " I am not training your dog. I'm training you on how to treat your dog on how to act and respond to commands." Best training with very qualified trainers.

Eric Beck and the Lorenzo's training program dramatically increased our family's quality of life!…read moreWe have a sweet but energetic golden retriever named Teddy. Teddy was completely unreceptive to my own attempts at training. As he grew larger and stronger, I knew that it was time to call in the professional. That is when Eric came into our lives and changed everything! Teddy was impossible to walk and was so forceful with me that I physically couldn't handle him. In addition, he would run full speed towards my young children - his 85 pounds knocking them down and eliciting tears and screams. Eric was absolutely incredible!!! Not only did Teddy immediately respond to him, but so did I. Eric taught Teddy in a patient, direct, and consistent way. He also taught me what to do, so that Teddy and I could work together effectively in his absence. Eric was also great at explaining the dog's nature and instincts, and why it makes sense to approach training in the way that the Lorenzo program does. My 4 and 7 year old are obsessed with Teddy and are excited to play with him every single day now that he is gentle. Walking him both on and off leash is a pleasure. The crazy dog that seemed to be too much to handle, is simply a joy now. He still has that spunky, goofy, lovable energy. The difference is that now, he has the ability to listen and respect me. Eric handled Teddy in such a caring and compassionate way. Teddy absolutely LOVES Eric and is always excited to see and work with him. His passion for animals is undeniable!!! It is this fondness that clearly drives his mission to help each family achieve their goals. For anyone considering using Lorenzo's Dog Training Team with Eric Beck, I urge you to begin! Your life will change in such a positive way - you will be able to enjoy your furry friend in the manner that you always hoped to! Thank you for everything, Eric!!!