We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

Ultimate View Windows exceeded all my expectations! From the initial consultation to the final…read moreinstallation, their team was professional, knowledgeable, and incredibly detail-oriented. They took the time to answer all of my questions and made sure everything was done perfectly. The installation crew was punctual, respectful of my home, and cleaned up thoroughly after the job was completed. The quality of the windows is outstanding -- they look amazing and have already made a noticeable difference in energy efficiency and noise reduction. If you're looking for reliable service, top-quality products, and a team that truly cares about customer satisfaction, I highly recommend Ultimate View Windows. I couldn't be happier with the results!

Great experience from start to finish. Tom was very helpful in offering advice on choice of doors…read moreand windows based on his years of industry experience. He was also extremely transparent and communicated with me on delivery timeframe of custom doors and windows via visits, phone calls and text messages. Paul came out after my choice of doors and windows for final measurements. After a reasonable lead time for the doors and windows, Paul and Derek came out and started their work. They completed the job over two days. Both are true craftsmen. I was absent most of the time attending to errands and work. At the end of both days, my home was clean from the removal and installation of new doors and windows. I could not be any happier with my overall experience with Ultimate View Windows and highly recommend anyone considering them for home contract work.

Could not be happier with the service we got from Igor at Pro Window works. I had several vendors…read morecome out in a few did not even want to touch the project or gave me sky high quotes. We have a custom window in our foyer that had wood on three sides rotting and basically disintegrating. We did not want to replace the window given how long that would take and Igor came replaced all of the wood on all sides of the window, stained it and it honestly looks exactly like it did when it was new. Not only did he do exceptional work, but is neat as a pin in cleaning up after the project was complete. We will absolutely use him again, highly recommend!

Have an older home that have vinyl window casings. Thank goodness for Igor and Pro Window Works…read more None of the major/popular window companies did repairs and of course wanted to quote complete window replacements or they didnt service the South Side. I was concerned if Igor would even come to South Shore but without hesitation said he absolutely would. We arranged a time, he inspected the windows of concern, out of the six that I was having troubles with only two needed complete replacement and the others were simple repairs. It took a few weeks for the two windows to be made, not unusual, and this past week he followed up made the appointment and finished the job. I have already referred Igor and Pro Windows to a few friends (whether they need windows or not) because he does a great job and why not share?

We recently had almost all the windows in our house replaced by the team at Scientific Home…read moreServices, and we couldn't be happier with the results. Not only do the new windows look sleek and modern, but the entire process was top-notch from start to finish. What really stood out to us was their honesty. While other companies tried to sell us on full-frame replacements, SHS actually advised us to go with insert replacements. They pointed out that our house has high-density older wood framing that was worth preserving. Following their advice preserved the character and strength of our home while saving us a significant amount of money. Their communication was excellent throughout the project, and the installation crew was fantastic: punctual, respectful, and meticulous about keeping the worksite clean. On top of that, their guarantee is rock-solid. I feel completely confident that this was a lifelong investment and that they will stand by their work if anything ever comes up down the road. If you're looking for high-quality window replacement with an honest team you can trust, highly recommend Scientific Home Services.

I contacted Scientific Home Services for help with issues that I am having with doors in my 150+…read moreyear old home. I met with Jon and he was so helpful and lovely to interact with. What I appreciated the most was his complete honesty. Jon listened to what I wanted to achieve and gave me advice on how to preserve the original doors and character of my house. That level of customer service is rare these days and greatly appreciated. Moving forward, I would certainly recommend Jon and Scientific Home Services If you're looking for expertise from an honest team you can trust.

Ultimate Remodelers replaced all of the windows in our 2-story home. Our experience:…read more- No high-pressure salesman - They offer a variety of window brands and pricing - The installers were polite, efficient and left no mess. We are very happy.

I originally reached out to them to replace a door and while that is not yet done, I was very…read moreimpressed with James's knowledge and honesty about our non-standard sized door and what it would take to do what we wanted. Where James and his team really impressed was a week later when we uncovered a leak behind our siding. Him and Heather were quick to evaluate the damage on photos alone and even though this is not their typical project, they did the repair quickly and expertly! I look forward to them handling our door project after our experience on the repair job and will absolutely be reaching out to them for future projects

I could not be happier with the roof repair performed by Mauricio and his partner at our home this…read morepast week. They showed up on time and did a wonderful job. I will be using Royal Craft exclusively from here on out for any work on our house. Highly recommended!

Royal Craft Remodeling did an awesome job replacing my roof in Downers Grove. The crew was on time,…read moreworked fast, and cleaned up everything after. Mauricio and Bill are super easy to work with and honest -- highly recommend them.

We had our windows replaced this past week. This company was awesome. Respectful, courteous, and…read moretimely. They cleaned the areas they worked in...highly recommend!!!

Bought a front door and sliding glass door several years ago. Both were good. Last October it was…read morehard to push the sliding glass door. A rep from Dilworth came out and put new rollers on the bottom of the door. It worked good until the next day when it didn't. I called the company and told them about it. My handyman was out a couple of days latter and I told him about the door. He went outside and opened a latch and put a screwdriver in and turned it a little. The height of the rollers were adjusted and the door slid perfectly. I called Dilworth and told them about that. I told them I didn't need new rollers. I just needed the door to be adjusted. They said someone would call me back. I called several times and they always had a lot of excuses. Nothing was done. I paid $480 for nothing.

We chose EV Windows to replace windows for our entire house. We had 25+ year old vinyl windows…read morewhich were all leaking and drafty. Chris came out to do a thorough inspection and estimate. He was straightforward and provided an honest quote. We also got estimates from the big name companies which were 3x the price and they all made us sit through 2 hour long presentations before measuring and providing astronomical estimates. Chris didn't do any of that and it was a much less time consuming, no nonsense appointment. The work started when promised and his workers were respectful of our house and provided phenomenal quality work. I am so happy we chose Chris for this large project. I would highly recommend E V Windows for all your window needs!

Great price and great install. Will use again in the future when basement windows need replacing!read more

They were very responsive and when we understood that the work we needed was not the type that JC…read moreLilly covered, they referred us to several other companies that might be able to assist us with what we needed done. The referral was great to work with as well. This says a lot to me about how they run their business overall and I will definitely reach out to them in the future.

This company came out to do a job on my NEIGHBORS home, they left a mess I had nails all over my…read moredrive way and garbage was blowing all over our street from them, I picked most everything up, but just wanted to ask if they could run a magnet through my rocks ( yes we do occasionally drive on them) I reached out to Silva 4 times before I was contacted back. She was pleasant at first then called me back and told me her worker said he was told by the gentleman here that they did not have to worry about there mess he would take care of it, he didn't want them on his property... 1st off there was no man here ( no one was home at all...) 2nd one of the guys was already on the property picking up the big pieces of trash they let go. She said well he did run his magnet over your driveway, There's NO possible way he did with all the nails that were left and we also have 3 cameras that face our driveway 1 points straight down it one across it and the other the front and the only time it picked anyone up was when he was here picking up the big mess! She did tell me they would be here the next morning between 7-8 am I am still waiting for them but when I called her to ask if there was an eta she blew up on me, was Cussing me out and Hung up on me, Again this was all caught on camera, when I told her I am leaving a review. I have been NOTHING but nice and understanding of them... THIS IS NOT EVEN A COMPANY THAT WAS DOING ANY WORK FOR US BUT A NEIGHBOR!!