Our girl Sadie was anxious all the time and barked at everything and everyone. Recall was not a…read moreword in her vocabulary and she would be the one to take us for a walk. That is, until we met Nick. He was absolutely incredible with Sadie and changed both Sadie's and our lives for the better. Within a few minutes he recognized her lack of confidence. After a few short weeks we went to pick up our girl and the change in her was amazing! She now has more confidence and is less anxious, her barking has subsided, she has great recall and we now walk together with loose leash heel. During her stay with Nick, he would send daily pictures, videos and updates keeping us connected to her and their progress together. If you are considering training for your dog, stop thinking and do it, you would be in excellent hands with Nick. He treats your dog like family! We mare beyond thrilled with our experience with Nick and New England dog training Company.

We have used Bill and his staff for weekly stays and daily day care. We have never had a problem…read more Our new dog has gone to day care for about a month now. He is excited every time I pull into the driveway and he comes home tired. Bill also comes to the house for dog training. I find his advice very helpful. After only a few short weeks, he is more behaved and has not chewed on the furniture (fingers crossed). We continue to work on social interactions with humans, as our dog lives to greet everyone.

Lynne, Neal and their staff are amazing! They are loving, caring and do a great job with my dogs!…read moreOne great place for daycare, grooming and boarding! I won't bring my dogs anywhere else! Highly recommended! 10 Stars!:)

Furry Tails is exceptionally disorganized, lacking in accommodation, and the staff is unfriendly. I…read moreshudder to think of the experience our dogs endure when separated from their owners and entrusted to this establishment's care. Upon reaching out for services, I encountered a receptionist, Lynne, or onboarding staff member who exhibited inflexibility and lacked clarity regarding the availability of days for my dog's care. Despite claiming to be "almost at capacity on Tuesdays and Thursdays," they were evasive about providing alternative days, showing a prioritization of their convenience over accommodating paying customers like myself. Moreover, they failed to establish a designated time for pickup or drop-off, leaving me to initiate communication for this vital information. Their response indicated a vague pickup window of "probably between 9:45 and 10:15." On the day of service, despite providing my precise address, including apartment number, and contact number well in advance, I received a call from the receptionist at 10:38 a.m., exceeding the initially provided pickup window. By the time I reached the designated spot, the driver, who coincidentally was also the owner Neal, had already departed. Upon contacting the receptionist, I was met with the explanation that the driver "waited for a second and then had to leave because he was on schedule." However, their scheduling should have allowed for minor delays, especially considering the substantial one-hour pickup windows already established. Furthermore, the receptionist attempted to shift blame onto me, stating that the driver was unaware of my apartment complex and lacked my direct contact information. This assertion is unfounded, as I had provided detailed information including my apartment number, and the receptionist had my contact details on record. Their refusal to take responsibility and insistence on blaming the customer instead of acknowledging their organizational shortcomings is disappointing, particularly for a business claiming 20 years of experience. As this incident occurred on our first day of service, I expected a modicum of grace and professionalism. However, the receptionist's conduct and subsequent blame-shifting left much to be desired. Their assumption that all customers reside in single-family homes further underscores their lack of consideration for varying circumstances. Based on this experience, I cannot in good faith recommend this business, and I am relieved that my dog was not subjected to their care. Update to review: I received an email from the owner, Neal, with an apology about the incident and not seeing the apartment number. I appreciate the follow-up and i think its a good learning experience for everyone."

We feel very comfortable with Secret Garden! Leaving your beloved dog with anyone can be scary -…read morebut they made the process easy and re-assuring! We received updates, photos, and information that made us feel like our little one was safe and well cared for.

We have complete confidence in the staff, services, and attention to detail in making sure all pets…read morein day care and boarding are up to date in vaccines and shot that ensure the safety of all animals under their care. If we're taking a short week trip or an extended monthly travel plans we enjoy the photo updates of our cat and dog in play sessions. The only area for improvement would be an opportunity to allow our cat and dog a private social time together. Otherwise, we highly recommend the Secret Garden.

Decided to use the boarding since we use the vet next door, I dropped off my 2 dogs for 2 weeks…read morewith absolutely no issues whatsoever. I come home from vacation and went to pick up and both dogs are sick and come home with meds which is now my problem at home due to their poor care or dirty behind the scenes kennel which is the only way they could have gotten sick. I wouldn't recommend using them for any extended amount of time. I would like my refund as their poor care and getting my dogs sick is now my problem.

Great place for pets/ dogs. Highly recommend countryside kennels for the price! Keep up the great…read morework!

Lisa is great. We have a very nervous dog who gets anxious around multiple, larger dogs. He was…read morehesitant at first to go off with a stranger, but now he looks forward to his twice-a-week adventures. When he sees Lisa pulling into our driveway, he gets all excited and can't wait to go.

Lisa jas been Great with my Marli. Marli has been going for team hikes and playtime in de garden…read more My dog is not always that easy and can be picky about liking people, she loved Lisa from the get go and has loved going for her play dates or hikes. The service that Lisa provides on top of that by picking your dog up at home and delivering her back after the playtime is over make it completely hassle free! Whilst in Newport this was fantastic! Sad to be moving to Tiverton (outside of the service area)

Dogs love Stephanie, and I don't have to tell you they are good judges of character! Honest,…read moretrustworthy & caring. Highly recommended

From the owner: Affordable peace of mind for you, great care for your pet. Whether it's during the day for walks,…read moreboarding in my pet friendly home, or simply checking in with your furry friend.

Very happy to have Hazel working with us to get our pups trained properly. Very professional and…read morethoughtful. Dogs adore her.

I love working with this group!! Cali has long taken care of my Golden doodle, Shadow before even…read morestarting this position and when I found out there was a way for him to hang out with other dogs as playful and high energy as him under the care of Tails n' Trails we couldn't be happier! The staff is lovely and the work they do is so important.

I didn't even get the chance to find out if they are good or not. I called twice to see if they had…read moreany openings and they never even gave the courtesy of a return call.

We are big fans of Peace of Mind Petcare. Whether it is a trip lined up well in advance or a last…read moreminute Erica is there for us and our dogs. She goes the extra to make sure the dogs are well cared for and if one of them makes a mess it is cleaned up before we get home. She has given our dogs medication and taken them for walks as well. Yes, we are fans and loyal customers and prefer to have our dogs at home rather than in a kennel while we are away.