By far the worst dog grooming! in all the years of owning dogs this was the worst! they came highly…read morerecommended so I figured I would try! brought in my 10 month Shitzu asked to keep her hair long it was the total opposit! I asked what happened I wanted to keep her longer especially her head area and asked to add bows, the response I received was "she does have a bow on her collar" keep in mind she asked me when I dropped her off if I wanted to keep her fluffy! her whole body is all choppey and her rear area is a disaster of bad shaving! NEVER AGAIN!

I have been bringing my many Shih Tzu here for years with steady appointments. Gerry is a highly…read moreskilled groomer; I keep my dogs in the fancy long hair formal style that takes skill & knowledge as opposed to groomers that do a quick easy "shave down". Gerry treats my dogs as she would her own and when I pick them up they are always well groomed and happy ! You can be specific what you want and Gerry will listen. Do not hesitate to go to Boutique Pet Spa & Inn for a quality grooming experience.

Our girl Sadie was anxious all the time and barked at everything and everyone. Recall was not a…read moreword in her vocabulary and she would be the one to take us for a walk. That is, until we met Nick. He was absolutely incredible with Sadie and changed both Sadie's and our lives for the better. Within a few minutes he recognized her lack of confidence. After a few short weeks we went to pick up our girl and the change in her was amazing! She now has more confidence and is less anxious, her barking has subsided, she has great recall and we now walk together with loose leash heel. During her stay with Nick, he would send daily pictures, videos and updates keeping us connected to her and their progress together. If you are considering training for your dog, stop thinking and do it, you would be in excellent hands with Nick. He treats your dog like family! We mare beyond thrilled with our experience with Nick and New England dog training Company.

We have used Bill and his staff for weekly stays and daily day care. We have never had a problem…read more Our new dog has gone to day care for about a month now. He is excited every time I pull into the driveway and he comes home tired. Bill also comes to the house for dog training. I find his advice very helpful. After only a few short weeks, he is more behaved and has not chewed on the furniture (fingers crossed). We continue to work on social interactions with humans, as our dog lives to greet everyone.

Lynne, Neal and their staff are amazing! They are loving, caring and do a great job with my dogs!…read moreOne great place for daycare, grooming and boarding! I won't bring my dogs anywhere else! Highly recommended! 10 Stars!:)

Furry Tails is exceptionally disorganized, lacking in accommodation, and the staff is unfriendly. I…read moreshudder to think of the experience our dogs endure when separated from their owners and entrusted to this establishment's care. Upon reaching out for services, I encountered a receptionist, Lynne, or onboarding staff member who exhibited inflexibility and lacked clarity regarding the availability of days for my dog's care. Despite claiming to be "almost at capacity on Tuesdays and Thursdays," they were evasive about providing alternative days, showing a prioritization of their convenience over accommodating paying customers like myself. Moreover, they failed to establish a designated time for pickup or drop-off, leaving me to initiate communication for this vital information. Their response indicated a vague pickup window of "probably between 9:45 and 10:15." On the day of service, despite providing my precise address, including apartment number, and contact number well in advance, I received a call from the receptionist at 10:38 a.m., exceeding the initially provided pickup window. By the time I reached the designated spot, the driver, who coincidentally was also the owner Neal, had already departed. Upon contacting the receptionist, I was met with the explanation that the driver "waited for a second and then had to leave because he was on schedule." However, their scheduling should have allowed for minor delays, especially considering the substantial one-hour pickup windows already established. Furthermore, the receptionist attempted to shift blame onto me, stating that the driver was unaware of my apartment complex and lacked my direct contact information. This assertion is unfounded, as I had provided detailed information including my apartment number, and the receptionist had my contact details on record. Their refusal to take responsibility and insistence on blaming the customer instead of acknowledging their organizational shortcomings is disappointing, particularly for a business claiming 20 years of experience. As this incident occurred on our first day of service, I expected a modicum of grace and professionalism. However, the receptionist's conduct and subsequent blame-shifting left much to be desired. Their assumption that all customers reside in single-family homes further underscores their lack of consideration for varying circumstances. Based on this experience, I cannot in good faith recommend this business, and I am relieved that my dog was not subjected to their care. Update to review: I received an email from the owner, Neal, with an apology about the incident and not seeing the apartment number. I appreciate the follow-up and i think its a good learning experience for everyone."

We feel very comfortable with Secret Garden! Leaving your beloved dog with anyone can be scary -…read morebut they made the process easy and re-assuring! We received updates, photos, and information that made us feel like our little one was safe and well cared for.

We have complete confidence in the staff, services, and attention to detail in making sure all pets…read morein day care and boarding are up to date in vaccines and shot that ensure the safety of all animals under their care. If we're taking a short week trip or an extended monthly travel plans we enjoy the photo updates of our cat and dog in play sessions. The only area for improvement would be an opportunity to allow our cat and dog a private social time together. Otherwise, we highly recommend the Secret Garden.

Decided to use the boarding since we use the vet next door, I dropped off my 2 dogs for 2 weeks…read morewith absolutely no issues whatsoever. I come home from vacation and went to pick up and both dogs are sick and come home with meds which is now my problem at home due to their poor care or dirty behind the scenes kennel which is the only way they could have gotten sick. I wouldn't recommend using them for any extended amount of time. I would like my refund as their poor care and getting my dogs sick is now my problem.

Great place for pets/ dogs. Highly recommend countryside kennels for the price! Keep up the great…read morework!

Lisa is great. We have a very nervous dog who gets anxious around multiple, larger dogs. He was…read morehesitant at first to go off with a stranger, but now he looks forward to his twice-a-week adventures. When he sees Lisa pulling into our driveway, he gets all excited and can't wait to go.

Lisa jas been Great with my Marli. Marli has been going for team hikes and playtime in de garden…read more My dog is not always that easy and can be picky about liking people, she loved Lisa from the get go and has loved going for her play dates or hikes. The service that Lisa provides on top of that by picking your dog up at home and delivering her back after the playtime is over make it completely hassle free! Whilst in Newport this was fantastic! Sad to be moving to Tiverton (outside of the service area)

Dogs love Stephanie, and I don't have to tell you they are good judges of character! Honest,…read moretrustworthy & caring. Highly recommended

From the owner: Affordable peace of mind for you, great care for your pet. Whether it's during the day for walks,…read moreboarding in my pet friendly home, or simply checking in with your furry friend.

Very happy to have Hazel working with us to get our pups trained properly. Very professional and…read morethoughtful. Dogs adore her.

I have been using Tails n' Trails for about two years now for my pup Edison and I've yet to be…read moredisappointed. Services are well priced and the staff is knowledgeable and professional. For the past few months "we" have been walking with Calia and her amazing companion Jasper. Not only does Edison come home happy, exhausted, and, socialized..I swear he comes home just a little more well behaved. Their ability to work with your schedule, be flexible, and simply just go above and beyond is what prompted this review. About a week and a half ago my mother broke her fibula and ankle, sweeping her off her feet for at least 2 months. I contacted Calia after 5pm on a Saturday and before my mother was even discharged, Cali was able to rework my walks and help get my mothers dogs (new clients) on the schedule for walks and check ins. She brought a sense of calm to a very hectic situation; I was incredibly grateful for that. We will be furever part of the Tails n Trails family.

I didn't even get the chance to find out if they are good or not. I called twice to see if they had…read moreany openings and they never even gave the courtesy of a return call.

We are big fans of Peace of Mind Petcare. Whether it is a trip lined up well in advance or a last…read moreminute Erica is there for us and our dogs. She goes the extra to make sure the dogs are well cared for and if one of them makes a mess it is cleaned up before we get home. She has given our dogs medication and taken them for walks as well. Yes, we are fans and loyal customers and prefer to have our dogs at home rather than in a kennel while we are away.

Puddlebank has been our dogs' home away from home since 1995…read more Our beloved Carrie Barrett was our original dog whisperer. Carrie's son Dave, her daughter-in-law Cherie, and her right hand woman Dottie have carried on her tradition with perfection. Our animals are our family, and we trust Puddlebank with their lives. Puddlebank is the sine qua non of animal care - your animal companions will be truly safe with them. And besides, our dogs love them! It doesn't get better than that.... Karen Greenberg, MD, Brookline, MA

I've used Puddlebank for week long boarding for my lab, Babs, for over six years. Carrie and…read moreMarrian offer home pick up or group pick up at a Newton Hotel parking lot. Their boarding prices are reasonable as are their transportation fees. They arrive in a hairy smelly doggie van w/ individual seat/ leash belts that are attached to other doggie "friends" for the ride to "the Farm". Babs is always thrilled to see the van pull up, and she always comes home healthy, well fed, newly groomed (if you want to) and just tired enough that I know she had a great time but without any great degree of stress or trauma. Each dog is given their own "den"...fed apart from the others...and is allowed to bring their own beds, bowls, chew toys and 'lovees' ( I always send along one of my tshirts). The dogs are given lots of play time, free time and socialization time outside their dens. You will NOT ever have a pacing, frenetic dog returned to you (unlike my experience elsewhere). These two gals who run the place are pure animal lovers who are making a respectable living doing what they love. I highly recommend them for boarding your dog.