I adopted a puppy from them recently. I went in on a Saturday and did all the paperwork. I was…read moreexcited to be able to take home this precious little guy. he was only 7 weeks old. I noticed that he was not eating anything when he was at the adoption place. and would just go to his bed and fall asleep. I thought it was because all his brothers and sisters had got adopted and he was missing his litter mates. when I got him on the Saturday. He still had not ate anything. I figured it was stress and anxiety from being in a new environment. However, that was not the case. by Sunday he could not keep his balance and would just lay in his bed. I knew something was not right. Monday morning i called VCA and told them the issue. I had an appointment with them that Monday in the afternoon but wanted to get my little guy in asap I was scared and worried about him. VCA took him back and advised me that he was sick and needed to stay with them. I then got a call that same after noon and was told he did not make it. VCA was so wonderful and said that he should have been sent over to be looked at before they sent him home with me. So please please when you adopt a puppy or kitten from this place make sure you get them checked before you take them home. I am heartbroken that I lost my little guy. thank you so much love at first sight for making me an emotional reck and making my first experience with you a disaster.

Really sad that I have to leave a review like this…read more We walked in to meet the kittens and I fell in love with the little orange one. I come from out of town and also work for the airlines so I have travel benefits. Not to mention, I also work with a nonprofit where we transport animals from one state to another for foster and adoptions. When I told the woman at this adoption center my situation, she explained that all the animals there needed to be covered with VCA across the street for a full year. And that if I wanted to take the kitten, it would be about $900 That. Is. Insane. So we walked across the street to VCA for clarity. Not only were they shocked that we were told $900, they also seemed confused so they called the woman on the phone. Upon speaking with her, they explain to me that she will not adopt out to anyone who lives more than an hour outside of Nashville. And that the fees are $750 for 1 year of medical bills at VCA. We go back across the street a second time and ask the woman if we could get her a letter from my veterinarian explaining that the kitten would be in perfect hands and if we could please adopt her for a reasonable flat fee and take her elsewhere for care. The woman changes her story AGAIN and says that she won't adopt the kitten out because she only has 2 and wants to stay open through the weekend. That I can try another facility since it's kitten season. Are you serious? The fact that there are people like her who claim to care about the well-being of their animals, when in actuality it's just a money making business, disgust me.

Eva's Eden is a wonderful mobile cat rescue in Nashville! What makes them different exactly? Well,…read morefor one they are mobile. They operate with a network of volunteers who foster the adoptable cats during the week, then on the weekend they are brought to the mobile adoption center for people to come visit, love and hopefully adopt! They did a great job outfitting the mobile adoption center. It has a beautiful cat tree in the center. I heard one of their volunteers is an artist and made it specifically for Eva's Eden. There is seating around the big picture windows and toys to engage with the cats. It's not super big, so I wouldn't go with a big group. (not that there are big roaming gangs visiting cat adoptions, but you get the idea...) They pride themselves on being a no cage shelter and you can tell that the cats are really well adjusted & socialized because they are living in foster homes during the week instead of in a cage. Not only was it delightful to spend my afternoon playing with a room full of cats, but the owner and volunteers are all so warm and inviting. I've been to some shelters where I feel like I'm being sized up & judged as to whether or not I will be a fit pet parent - but here I felt like I was among friends. Everyone was extremely knowledgeable about cat care, behavior, feeding, vet visits etc. Whether this is your first cat, or you are a cat pro - they have a great vibe and are a great organization to adopt from. The timing didn't work out for us to get our 2nd kitty from them because we are moving, but I would absolutely seek them out when the time is right! Check their website for descriptions of cats available or to learn where their mobile center will be next. I haven't seen their adoptable cats on petfinder or other websites, so you'll have to go to their own website or call if you want to check on a specific gender/age availability before you go. And don't forget - adopting a pet isn't a 'for now' decision - adoption is forever!

Like many folks have said in these reviews, everything about NHA was great---the workers, the…read morefacility, the adoption process, etc. But for the love of God, PLEASE stop the high-pressured insurance "consultation" by Fetch insurance at the end! We had already (gladly) spent an hour and a half at the shelter to adopt two kittens when we were directed to a dude sitting at a desk right in the middle of the lobby. We were told he was doing "post-adoption consultation" which was total BS. He made a few vague comments about kitten health and then jumped right into a hard sell for pet insurance. As others have said, guilt and pressure tactics are used in hopes of catching new owners, who want to do everything right for their new pet, at a vulnerable time. Like so many others, we fell for it, only to later realize that the insurance ($80 a month for 2 kittens) was insanely high! We cancelled as soon as we looked through the paperwork and saw that we had been taken. Luckily, Fetch refunds 100% in the first 30 days. We may use another insurer, but cornering and guilting new pet owners in the middle of a noisy and hectic shelter certainly put us off from EVER using Fetch. So a word of advice: if you adopt and they want to send you over to "post-adoption counseling," just say NO! Let them know that you're aware that it's just an insurance hard sell and that you prefer to research insurance options on your own. And as others have pointed out, avoid Murphy Road Animal Hospital at all costs! That's where the "free" exam is offered, but that vet clinic is notorious for horrific over-charging and poor care. Most vet clinics have discounts for initial wellness exams, and no vet is "free" since you still have to pay for shots.

In March, 2026, my wife and I adopted a 2-1/2 month old female Pit Rat terrier mix. She is full of…read moreenergy and very sweet. She has been suffering from constant urinary problem. She's almost 5 months now and obviously a puppy so pee accidents are expected. However, this is constant and sometimes she doesn't even realize she's going. Our vet has given 2 cycles of antibiotics and now says it's probably not infection. We changed vets and the new one tells us that being spayed at 2-1/2 months is WAY too soon and the hormone deficiency prior to a 1st heat cycle can cause all these problems and more! She could have lifelong urinary problems and is more susceptible to bone cancers, joint issues, as well as developmental issues. Early spaying is common practice at shelters but even the vet said that 2-1/2 months is just irresponsible on the part of Nashville Humane Association (NHA) and we are watching our new baby suffer everyday because they are in such a rush to process these puppies through the system for adoption. We would warn anyone adopting from NHA to ask questions about the early spay practices. FYI, a normal, healthy spay age is between 6 and 24 months. Adopt at your own risk (and puppy's) from a place like this.

My daughter and I are in the middle of a cross country road trip. We stop for coffee frequently…read more This morning, 4/23 we chose Crossroads. The young lady who waited on us was so sweet! She greeted us when we entered and let us know when the items for her cooler would be arriving ( we were there pretty early). We ordered an Americano with cream and a cold brew with cream. This is the first place out of many where the staff asked how much cream we wanted and poured it in front of us. I know it sounds like a little thing but it's the little things that add up. We also asked her about the animal adoption that they support and she was very excited to tell us about it. Once we hit the road, I looked up what Crossroads is all about and I'm in love! What a wonderful community supporting/ animal loving organization. If I lived here I would be here on the regular.

I've had my pup Bentley (breed: Wheaten Terrier) groomed here twice in the past few months and both…read moretimes we were with Lindsey Mehl and she is WONDERFUL! Bentley has some physical health concerns that Lindsey accommodates very well and she listened to my preferences for a teddy beat cut vs. a breed specific cut. The organization is great overall too and I'd highly recommend checking them out! Def ask for Lindsey - she was great with Bentley and it sounds like she loves groomer larger dogs, too! Thanks, Lindsey!

Just adopted the sweetest dog! Everyone we worked with at Critter Cavalry and the foster affiliate…read morewere very caring people and made the process easy while still ensuring we were a good home for our new pup!!

During a very sad time in my life, I attended The MARS adoption event (2011) and adopted Skeeter…read morefrom Critter Cavalry Rescue. I met Candace Giles there, who was very thorough in her background search of me, because I was adopting one of her fosters. I am glad she did. After speaking with Candace, I was touched by the countless hours and work that her organization puts in, to help animals in need. So, my husband and I began to foster for CCR. We also became "failed fosters" to Xena and Aries. A pair of GS siblings found underneath a bridge in Nashville, that were taped inside a box. The stories of these poor pups is heart-breaking! It was truly an eye-opening experience. You have no idea how hard it is to care for these (mostly dogs) for weeks and then having to give them back, because they are on transport to their forever homes. There are vet visits, sitting hours, acclimation, socialization, basic skills training. So much that the potential adopters do not see, goes on behind the scene. CCR is a wonderful organization, with many volunteers. Our Skeeter is going strong at almost 15! I would definitely adopt from Candace again, or even foster, if we still lived in TN.

I, like many others, fell under the spell of mail order pet supplies during the pandemic and I'm…read moresad to say that I have allowed that to continue much too long. Earlier this week I stopped at Wags & Whiskers for some help with my animals who decided to go on a hunger strike simultaneously. I had forgotten how nice, and necessary, it is to shop local. The folks here have always been so friendly and helpful. Fixed all my critters with one trip and sent me home with some samples just to be sure. While there is the convenience with online shopping, we lose the human contact and helpfulness of shopping local. So this is a reminder, we are blessed with so many wonderful local businesses. Let's not forget to support them because they've been supporting us all along. Stopping on my way home today to pick up the solution you helped me discover. Thank you, Wags & Whiskers!!!

Quick and affordable for a nice dog bath! Friendly staff and clean environment! Lots of dog treats…read moreand toys to go shopping for your fur baby!

If I could give Less than 1 star, I Totally would…read more When I came on here, I was absolutely shocked, 1- that this Celina woman is still out there representing this SPCA, and 2- that people are still going there to adopt animals. So, I feel compelled to share our horrific story. Apologies for the length. Run Away! Do Not do business with this shady organization! Instead, go to Nashville Humane, AARF, Williamson Co Animal Center, almost Any, way more reputable rescue organization. Chances are that with this Nashville SPCA you will get an animal with significant health issues that you will be unaware of until either the signs of sickness start to appear or they are identified by a vet. So Unethical!! What a shady, unprofessional organization that is giving a bad name to all of the other SPCA (and other Rescue for that matter) organizations around the country doing wonderful work. Celina and her little psycho pal Jackie the "adoption counselor", lol, what a joke. They are quite the pair of cahooting con artists. We were looking for a particular dog, and found what we were looking for listed on Petfinder. It seemed to be a legit organization and the communication seemed fine...at first. This dog was hours away from where we lived, so we drove out with our other dog for a meet-and-greet. The woman doing the fostering had No business fostering a dog let alone three! The meet went well, so we ask if we could just take him home that same day. Honestly, we were concerned about the safety and welfare of a smaller dog being fostered with two large dogs, both breeds having a tendency for aggression. If something happened with those dogs, this fosterer was in absolutely No physical condition to do Anything. So irresponsible of the SPCA to do that. Dangerous for the fosterer and for the dogs. We were happy, and we thought everything was going to be fine. Got home, made an appointment with a vet, and made the online donation. And this is part of the "shady" side of this org. You are not actually adopting any particular dog, you are just making a "Donation" and is registered as such on their website. There is no place to distinguish Why you are making this online donation, all by design I am sure. So, basically, with forethought, they have made it impossible for someone to have any recourse when "adopting" an animal that is sick...as was our case. We were told, in a phone conversation and in a text (I still have ALL text conversations with both of these women I can happily post if needed) that this animal had a "slight heart murmur". WRONG! Went to the vet for a check up and to schedule the appointment to get it fixed. That is when we learned of the Grade 4 (!!!) heart murmur. The vet was shocked, one that someone would be So irresponsible as to let the animal get adopted without first being medically treated, and shocked that the dog was still alive and not already in cardiac failure. We immediately made an appt. with the UT vet hospital (also Hours away from us) and went for a consult. Basically, if we did not have heart surgery done, and Soon, the best we could hope for was for him to reach about 4 years old...Maybe. Being a rescue we had no idea about his age as it was, so that could have meant years , months or weeks. SO, needless to say, we Really wanted our money back as this heart surgery procedure was going to cost thousands of dollars. When I registered our disappointment and anger at the blatant LIE about the health condition of this animal, I said that we will take care of the costs and honestly, happy that We were the ones that had adopted as we could somewhat afford this care, otherwise some unsuspecting people would have a dog drop dead on them without any indication of the serious medical condition. I also said that I was not going to be signing any more useless paperwork. We have the dog, they got their money and now we have a huge medical bill on the horizon. Well, que psycho Jackie. She Actually called all of the vet clinics in the area and bad mouthed US (what laughable nerve) and said we had no right to the animal and to refuse us Any services as the dog was not ours to vet. Remember that little detail on the payment option on their website? Well, This is why. I mean, Who does that? What are you going to do, repo the animal? You really have Nothing else going on that you can spend who knows how much time googling vets and making all of the long distance calls to do what exactly?! All this to prevent people from giving better veterinary care for an animal that you never bothered to provide. Like I said, Apologies for the length. Worst. Organization. Ever!

I have never left a Yelp review before but I am so furious right now that I had to log in and…read moreexplain my experience with this organization. I saw a dog posted on Petfinder that met the criteria of what I was looking for in a dog. I contacted the number (for Celina) and left a voicemail inquiring about the dog. Celina called back and put me in touch with the current owner of the dog (it is a surrender) and I spoke with the owner about the dog's temperament, habits, training, etc. Following the call, I set up a time to go see the dog and to bring my dog to make sure they got along ok. I have an older dog who mostly sleeps and doesn't like to play with other dogs but doesn't have problems with them either--she just ignores them and does her thing. She's also very small and I am looking to get a bigger dog and want to make sure it's not one that might hurt her. When I arrived at the the home where the dog is being kept, the dog was brought out to the yard. My mom was with me and was holding my dog. The dog I was there to see was excited to see my dog and jumped up, which startled my dog and made her bark. We then put my dog down on the ground so the two could sniff each other. My dog did her typical thing of giving the dog a sniff and then ignoring her. The dog seemed very sweet and like she had been taken good care of and was trained/obedient. I took the night to think about it and then contacted Celina to let her know I was going to submit an application. Celina was immediately hostile and accusatory with me, saying she "heard" that my dog didn't like the dog and told me she had already "promised" the dog to someone else (who hasn't seen the dog yet!). I then googled the organization (which I clearly should have done before) and found all these one star reviews. I told Celina I would be working with another organization. She then told me I was a "bad person" and that she didn't trust me. Based on what? The one phone call we had where I talked about how much I love dogs and my experience with them and what I was looking for in a dog to adopt? She shared in the conversation that she believed Covid was a "blessing from God" because it caused so many animals to get adopted. Should have run then! Screen caps of our texts attached. What a nightmare!