I brought my pup Gucci here for boarding, he also comes here whenever there is anything wrong. Each…read moretime he is there he is treated warmly and with compassion. Dr. Pate is absolutely the best. I was a little leary about boarding, as I'd never done it before, but when I picked him up I could tell he had the best time there and was loved. She will be our vet and boarder for as long as we live in TN. I recommend them to anyone looking.

I brought my cat Luna 3 times to this place and they never did anything to help her with her…read morebronchitis and asthma I took her to another veterinarian and she gave her an anti-biotic shot and sent a prescription to a local pharmacy they have also called twice to check on her they showed a tru careing for her she is now doing much better!

Yes it was a new place for us and unfortunately had to put our Dog down but they really comforted…read moremy wife and son who brought Fran in

Dr. Sanders is the best doctor I've ever met. She knows her stuff, is extremely smart, very…read moreskilled, and will always do what is best for your animals. She is truly a kind and wonderful person above all else. She is supportive and understanding when difficult decisions need to be made. Her only flaw is that she doesn't treat humans! I love Animal Care Veterinary Hospital. They are always thorough and kind. My dogs love their visits. Thank you for being you Dr. Sanders! We are blessed to have you in our lives!

Hands down one of the best Vet experience we've ever had…read more From the staff who answer the phones to the Doctor. Everyone was phenomenal- made sure all questions were answered and I was comfortable with the plan. I cannot say enough wonderful things.

I chose this vet because it's newer, looks nice, and honestly seemed like it would be a great place…read moreto take my pets. Unfortunately, my experience has been the complete opposite. I've spent over $2,000 in ONE month and still don't have the answers or results I expected. My cat came in with one side of his face completely paralyzed. They couldn't determine what was wrong and spent about 30 minutes researching it in textbooks. I left with a $400 bill and no real answers. I also rescued my dog about 1 1/2 months ago, and he already had an ear infection when I got him. I've now taken him in three times to get it treated. They've looked at it under a microscope multiple times, yet the infection is STILL there. When I questioned why I should continue paying for visits when the issue hadn't been resolved, I was told I needed to pay for another visit and basically hope it works this time. I'm done. I'm taking my dog somewhere else about 20 minutes away, where I'm paying half the price. I understand veterinary care isn't cheap, but spending over $2,000 in one month and still not having these issues resolved is unacceptable to me. Don't let the new, nice-looking facility fool you like it did me. Save your time, save your money, and get a second opinion elsewhere.

Quick e-mail response. Unfortunately she was unable to help us that day because of her schedule,…read morebut she was able to recommend a couple of other places that could possible help that day.

Our beloved grayhound is dying. I tried calling and they said on a recording that if I sent an…read moreemail they would respond quickly, more quickly than by phone. It has been almost 6 hours and I have had no response. Our dog is dying and they haven't responded. Some compassion, right??

Wow, this place was truly outstanding for boarding our two pups (Pickles and Traveler) while we…read morewere out of town for a few days. I am a nervous dog mom who was hesitant about leaving my dogs with anyone and my husband and I researched and toured the facility and decided to give Dogwood Hollow a try. The grounds are spacious and beautiful. Plenty of area to walk and play for dogs. My dogs were boarded together and they were slowly each introduced to group play after being evaluated. I called once a day to check in on them, and no matter which staff member answered the phone, they knew exactly which dogs were ours, their personalities, how they were doing, etc. That was such a huge peace of mind for us! We loved our first experience and will definitely return! Thanks for everything and for taking such good care of our dogs!

They took great care of our dogs. We don't normally board our dogs, but I was very happy! They…read morekept us up to date daily, and sent us photos through the trip!

I have a rabbit with a difficult-to-manage eye infection that's required multiple appointments and…read moreantibiotics. Priest Lake has been gracious about fitting me in when symptoms arise and managing when I've been late due to traffic on I-440. The office space is decorated for each holiday, and you can feel that this practice is a priority for all staff. Some of the staff speak Spanish. The payment estimates that they show during the appointment are clear, and Dr. Kopp writes extremely detailed notes to take home about your visit. A UT grad, Dr. Kopp is one of few rabbit specialists in the whole state. Even though my rabbit comes in with eye issues, they do a full exam when he comes in (takes weight, looks at teeth, palpates, etc). All of the techs and Dr. Kopp speak to and handle my bunny with care. Dr. Kopp ensures all pet parents fully understand with the care given and is happy to answer questions. Their website explains well the approach for rabbits specifically. The care is relatively pricey since I have an exotic pet, but I do think Priest Lake gives you what you pay for. This isn't a no-frills practice. Pet parents are welcome to a beverage while you wait. Priest Lake is not a 24/7 emergency vet, so definitely call for an appointment. I've been happy with their hours which are usually until 7pm which suits folks with typical 8-5 schedules.

Love having a local vet nearby. My dog woke up with an eye issue. I was able to see a vet the same…read moreday. I highly recommend a more experienced vet like Dr. Pennington if he is available. The service was friendly, thorough and expedient. The vet office is clean and spacious. Prescriptions are filled onsite and an estimate is prepared prior to service, Ample parking and convenient.

Excellent vet care! My dog had gone missing and returned with injuries. We visited Premier (for the…read morefirst time) for follow-up after having gone to an emergency vet. They picked right up where the emergency vet left off and didn't skip a beat. They did lab work, gave her a thorough once over and assessed her injuries. They addressed all my concerns about my pup not eating, drinking, possible PTSD, etc...Just as importantly, my dog had been through a very traumatic experience and they took that into account every step of the way. They did everything they needed to do without adding any undue stress in the process. Their charges were quite reasonable, as well. I will definitely make them my go-to vet! This is one relieved Dog Mom!

This response to the review is just as aggressive as the last couple of visits. It's beautiful that…read moreyou took the time to respond- unfortunately the accuracy is very questionable. While you say that it is the customers choice where to send prescriptions- you also know that most online scripts need to be verified by the prescribing office. When my pharmacy of choice tried to verify your script it was denied. When I called to inquire I was told that I was to mail it in to a particular pharmacy, as though there was no alternative. As far as the $35 visit- that was a follow up. No office visit has ever been priced so low at this clinic. I certainly understand that emergencies happen at walk in clinics. The 45 min wait was when your staff actually said "oh I'm sorry we kinda forgot about you". I have never once complained. Sad the aggressive stance taken when you are questioned. Please use feedback as a way to grow and educate your staff not to continue with the same combative behavior.

We had a great experience with the two week training program! Ali and the team are so thoughtful…read moreand communicative. We really enjoyed the training session at the end of the program. We felt very comfortable leaving our puppy with Nashville K-9 while we traveled out of the country. Would highly recommend!

Very nice people. Trained my dog with a prong collar. She is moderately responsive now with that…read morecollar in place. But all bets are off with a regular collar. No amount of calm correction or red-faced screaming moderates unacceptable behavior in ANY way. They mostly train in isolation or on the sparsely inhabited sidewalks of their neighborhood, which is in suburban Franklin, not Nashville. Very little socialization or outside interaction. I am now 5 months post-boarding and I can't tell the dog had any training at all. It's a pretty sweet business model though because I'm sure they'll assert the fault is mine for not following through on their training. But that is not the case. Worst $3500 I have ever spent. I feel like an idiot. I have friends who have used other facilities with much better results. Go anywhere else.