Great staff, and they always have what I need. Their fastener selection has served me well…read more One note: working people with 9-5 jobs like to shop after they get home from work. It's 6:22 PM, and I'm headed to a store that's open...

Lots of needed inventory without needing to go all the way to a Lowe's or Home Depot. Great…read morefriendly service. In the middle of downtown Palo Alto so parking can be challenging

I came to California Avenue hardware with an unusual request: a small piece of astroturf 3 ft by…read more6ft. The store does carry packages of astroturf but they were 4 ft by 6ft. While I could have made do with that, Michael kindly cut it for me himself to the perfect 3ft by 6ft! That's real service!

Let's see if we can drown out that one-star review and make this a five-star page again. Because…read moreit should be. Because this is a five-star place. And it's a hardware store, not an auto parts store. Not a sushi restaurant. Not a coffee shop. I've frequented this establishment a dozen times and have had a consistently satisfying experience. They've always had what I was looking for and have always been super pleasant. Variety of small tools, hardware, and housewares as well. If you're on the Avenue and have a minute take a tour and see how they're stocked. Definitely should be the first stop for locals or local businesses. Break the big box habit and give the locals a try. You'll be glad you did!

Adequate selection, marked up prices (not surprising) but the final straw was incredibly poor…read moreservice on screen repairs $45 ea with visible poor seating of the spline around the pins, bowing of the mesh. Just lazy, sloppy work. Avoid this location for anything serious.

Awful place to go! Will never go again! Workers are not friendly or eager to help!…read more Called to get an items and the guy said it's available and we have it but 'I do t have time to get them for you to put on hold' , so I had to drive to the store! Parking is a nightmare! The guy i first saw told me to go to the front desk not welling to assist at all! Then the same guy was called to find the item but some one else from the store came and went to fetch! I thought why is this guy did not just help me at the first place? They have some kind of Command in line? The place had few workers but no one really care to assist me! I am trying to purchase an over $100 stuff and came few miles away to get it but they don't seem to care! Then the guy came back and told me they don't have what I want ! The online is wrong! I think he is just stupid and did not find it!!! Completely waste of my time! Not sure what is wrong with Menlo Park stores! I have repeat bad experiences in a month so I guess i will not return to this town to do any purchases! Where is the old fashion service?? It's gone !! Or maybe now a day ' service' is an unknown thing!!! I will just go to home depot or Amazon. Instead! Store like ace should review their service , if Amazon or home depot monopolised the market , this will be a good reason! I got better service at home depot cone to think of it!!!

Nick was very helpful in getting my fittings for a leaking dishwasher drain drainage line. He was…read moreable to advise on the diameter and length needed. He also sold some additional items that would come in handy later on. I really liked how I was greeted at the front and asked if I needed any help. I understand why Ace is called the helpful place now. Prices are a little more than at other bigger stores, however, I like coming back here because of the personal touch, the community likes this store, and hands on assistance that you get so you get the job done right. It is a great place for DIYers!

I came in here looking to purchase a single 2.5mm hex wrench. However, the hex wrenches were only…read moresold as sets so I ordered the one I needed on Amazon. However, I was surprise to see a rather large freezer near the check out area. Upon looking into it, low and behold, there were frozen pies in it. On impulse, I picked up the Caramel Apple one for $18.95. Verdict: It was delicious. Who would have thought that, right?

What a gem of a hardware store! Very friendly and helpful customer service. They had exactly what…read morewe needed and even met us behind the store to directly load the 100 pounds of cement we needed. Since 1983!

I called ahead this morning to confirm they had a specific concrete mix in stock. They assured me…read morethey had 60 lb bags. I drove over specifically to support a small business, only to be told by the store manager that they actually had zero stock until Monday. Mistakes happen, but the manager's attitude was completely unacceptable. He wasn't apologetic at all, ignored me mid-conversation, and just started helping someone else. A larger store would have at least tried to solve the problem or offer a solution. I won't be coming back.

Thank you to Denzel the precision master in lumbar! He was kind and very personable. He helped me…read moreget the wood I needed, cut it and gave a very excitable speech that made me confident in this wood cutting experience. I use to live near here and didn't always get the best experience but this was the best experience I've ever had.

It's been ages since we have been to this home depot, but it's fairly good, easy to find items or…read moreseek help and overall decent experience

Small store but super knowledgeable staff that is helpful and professional. Don't hesitate to stop…read morein if you need anything. If they don't have it, they will tell you where to find it.

Over the years I fly to San Francisco and stay at my brother-in-law's home often spending numerous…read moredays carrying out handyman tasks around his yard and home! This year was no exception as he had a number on jobs on his 'to-do list'! #1 task- Replace the old wooden post metal mail box! Needless to say, he didn't get his new mail box to match the structure fitting that were there already! So, how do we solve the mismatch? He, now my not-so-favourite brother-in-law, says,'let go to Portola Valley Hardware as they always have a solution to my handyman problems'! We go to PVH and the friendly staffer at busy front counter cheerily says to go down Aisle 7 and I'll have Bob waiting to assist you! And there he was! Bob listened to our 'Mailbox' dilemma then offered a plan that efficiently put into action and solved our problem with a little custom carpentry and, voila, we left ecstatic that we could now complete installing the mailbox per his creative skill set! Thank you Bob and PVH staff for going way and beyond in ensuring you looked after our needs and sent us home totally satisfied! Hmm...what made my favourite -in-law most pleased and excited was that his bride was absolutely ecstatic at the awesome finished new mailbox! WELL DONE/5! Respectfully, Dave C. Kelowna, B,C. CANADA

The people who staff this family run business are the nicest, most helpful people you will ever…read morework with. They are closing this summer, so get your hardware, paint, kitchen accessories, and jamming supplies before it's too late.

I see that it's going out of business and that's unfortunate for their local customers. However,…read moreI've never cared for this hardware store. Of the few times I've went, what I was looking for was never in stock. Help was ok. I left wondering how they stay in business and that was 7 years ago! It's interesting because I've always found True Value Hardware stores disappointing. Orchard Hardware (now Ace) is my go to favorite.

Been here multiple times to look at windows, patio doors, and decking. Always professional and…read morecourteous and good knowledge of products since they've been around for decades. Ordered Fiberon Prairie Wheat decking after seeing the sample setup here, and very happy with it. Convention location off of San Antonio in Mountain View, easy and plentiful parking.

I bought several Anderson patio doors from Bruce Bauer. The screen door on one of them was chipped…read moreand they were supposed to replace it under the warranty. This was several years ago. Since then, I've visited and emailed them at least 20 times and they either don't respond or say they're waiting for a response from Anderson. Now they've just ghosted me. I can't decide whether to continue to press them, forget the whole thing or take them to small claims court. In any case, I'd advise you to buy your windows and doors from another supplier.

4.5/5 Stars An…read moreaesthetic gem with incredible service! We made a dinner reservation for three on a Thursday night. The place was super busy, but the service was absolutely top-notch. A huge thank you to Georgette and Sophie for taking such amazing care of us during our meal, and to Patrick for being so friendly and helping us take some great pictures! The entire staff was incredibly attentive, polite, and welcoming. Before you even reach the restaurant on the third floor, you walk through their interior design space, which is absolutely gorgeous. Once you get upstairs, the indoor dining area is highly aesthetic, and the outdoor seating is beautiful, too. The only minor downside is that the indoor dining area was a bit loud--not quite what you'd expect for a fancy restaurant, but it wasn't a dealbreaker since we could still easily hold a conversation at our table. As for the food, it is definitely on the pricier side, but absolutely delicious! I think their wine is too expensive for a glass but the food kind of makes sense. * Starters: We had the Haas avocado caviar and the Buretta. Definitely make sure to order some starters because they set the bar high! I am still dreaming about that caviar--it was easily my favorite. * Entrees: We ordered the Salmon, roasted chicken, and steak frites. Everything was cooked beautifully. We will definitely be coming back to try more of their menu. Big shoutout again to Georgette and Sophie--we'll be back for them! Also shoutout to the Chef for picking out great tomato and avocado, it was fresh and very delicious.

Came here for the restuarant not the store…read more Came here for a celebration dinner and had our server Joshua helping us out. Despite them being packed, he was very attentive, kind and overall a big piece in making our experience delightful. Food does take a while to come out Despite what we ordered. However, it was still delicious and loved every bite. Definitely a high end spot, so expect the price tag to reflect the experience. Would come back again and glad to have this place in Stanford Shopping Center