I cannot say enough great things about Jess! This past weekend she taught a class of 4 adults and…read more3 kids (of which one is a 3.5 year-old) in my mid-sized kitchen. She was extremely knowledgeable, patient, organized, and fun! Everyone had something to do, and everyone had a great time! I asked her to come on short notice, and she was very accomodating. She crafted a menu that included a vietnamese summer roll appetizer, two protein main dishes, two vegetable side dishes, and a salad. We all agreed that we never had such great summer rolls before, and the rest of the food was equally delicious. The flavor profiles of the dishes were complex, but not hard to make. She gave us all the know-how to prepare, cook and season the food properly. It was so fun to take a class, then enjoy the fruits of our labor. It was a wonderful way to spend a Saturday night with family! Clean up was also a breeze. For a family of seven, including all the cookware, I only had to do one load of dishes in the dishwasher. I only washed the serveware and one non-stick baking dish by hand (my normal practice). I didn't even realize as we were cooking that Jess had been so efficient in her use of the cookware and bakeware. I think Jess would be helpful to anyone, skilled or not in cooking, who wants to learn how make a delicious meal in an efficient way. I will definitely be calling her again for more lessons, and I would recommend her to everyone!

My sweet, sweet boyfriend bought me three cooking lessons with Jess for Valentine's Day. She sent…read moreme a questionaire to fill out before our first session. She found out my strengths and weaknesses in the kitchen. She was wonderful! She came in, gave us a binder with all recipes and plans on how to overcome my challenges and gave us great, new, fresh recipes to try on our own. Not to fail to mention, all were very healthy! I even learned how to properly chop an onion! She has a great amount of knowledge of cooking and had answers to all of my questions. I'd highly recommend her for a special gift for someone, bachelorette party, or even just something fun to bring friends together and get them cooking!

My wife and attended the Art of the Wok cooking class. Orange chicken, wok fried rice, dry-fried…read moreSichuan green beans, and Cantonese steamed milk pudding are a lot to cram into two hours. But all nine students participated and seem to have fun. We look forward to attending more classes. We learned more than just the recipes, such as where to place the cutting board, holding a knife, and the proper technique to fillet a chicken breast. I can certainly carry these tips to other recipes. The instructor was friendly, helpful, and attentive. Previous reviews gave Elaine a bad rap. Either this is a different Elaine or she has improved her courtesy.

My wife and I celebrated our eighth wedding anniversary by taking a date night cooking class here…read more It was hard to find a seat because of all the flies that were flying around on the food. Absolutely disgusting experience! I had the courage to walk back into the pantry only to be confronted by Lord of the flies and half empty used bottles of old vinegar. As for the instructor, she seemed quite new to the world of fine cuisine. It almost seemed this class was geared for children learning to cook, as most of the instructions were geared towards the mind of an eight year-old. As every day cookers, my wife and I learned absolutely nothing except to ensure a clean kitchen before starting meal prep. Obviously, we will not be returning to partake in anymore classes and I highly recommend others to look elsewhere. Sur La Table really needs to get their act together if they want to be taken seriously. Just a few suggestions for those that work there and read this review: 1) every group should get their own ingredients to prepare their own dishes 2) people should wash their hands before starting to touch any of the food which did not happen for our class, especially when you see them picking parts of their body that are quite unsanitary 3) should probably hire a real chef to teach the class so that we actually learned something about proper culinary practices 4) should probably clean the kitchen in between classes so that the number of flies in the kitchen does not rival that of a Porta potty at a heavy metal concert. Quite disappointing to pay $100 for meal that is equivalent to my worst day of cooking. Tata, David

I had an excellent experience at the Williams-Sonoma in the Stanford Shopping Center in Palo Alto,…read morethanks to their assistant manager, Peggy Delgato. I came in with a complicated online transaction that needed hands on help, and Peggy went above and beyond. She took the time to sort through the details with me, and even continued working on the issue the next day, communicating with billing on my behalf to make sure everything was processed correctly. Her professionalism and patiences truly stood out. Highly recommend this location, and especially Peggy, for outstanding customer service.

Wow! The customer service was incredible! We went in to look at espresso machines and were hoping…read moreto get some questions answered. We got more than we hoped for! The associate greeted us immediately with a smile. She was friendly and knowledgeable. She was able to tell us about all the machines and give us guidance on what we needed. We will definitely be back just to work with her. Highly recommend going there!

A gem. Understated elegance. Table ware is beautiful and the hand dipped eggplant candles are very…read morestylish. This place makes me want to host an outdoor beautiful dinner party! Perfect place for finding a hostess gift as well.

This is such a fabulous store! I love the candles that I cannot seem to find anywhere else. I keep…read moregoing back for more. The home decor items are beautiful and unique. Love buying the smaller themed candles for gifts

Out of business sale at this location. 40% off!! 3 days left. Known for their teapots. They are…read morecast iron, boil water in them, not tea. Creates alkaline water after boiling. Better than paying 5$/bottle for alkaline h2o. Very smooth cast iron. Famous for cast iron teapots. $400-$600 per teApot. Only used to boil watsr. Cant put tea in them od they will rust. No return policy Website says boiling in their pot converts trivalent iron into ferrous iron with a ph of 8.5. Neutral is 7. This requires some testing with a ph meter. Hard to believe if there is enough of a concentration of trivalent iron in the water or not. Little confusing

My first cast iron skillet is from Lodge and I have been cooking in it for years but it's hard to…read morestir fry vegetable in it. The skillet is not tall enough to keep vegetable in it while stir frying. I did a lot of research and found Taku ironware make cast iron cookwares that are perfect for stir frying Asian cuisine. I also adore the story behind the brand and the high quality of their cast iron cookwares when I see them in person. I am so glad to find out they have a shop near where I live. The owner is very friendly and knowledgeable about their products. I was looking for a 10.2" skillet but end up with 11" and the regular glass lid. I thought 11" going to be too big and heavy but I was wrong, it's perfect. I am hoping to upgrade all my cast iron cookwares in the future so I will definitely shop there again.

So great to find them, after so many years. They had the small comb that I had lost. I got it…read morefrom them many years ago. It was so special to me and my wife, as it brought back many memories of years gone by when we lived in the Santa Clara area. The current owner was so very nice and gave us a good price. We bought two combs (one a backup) and a small very good pocket knife. It has already done some fine controlled cutting. Pastor Walt

Eden!! If you're reading this thank you so much for your time and being so helpful while I browsed…read morethrough your store. Btw, my boyfriend loved his first Japanese steel knife :) Overall great customer service, and even better expertise to help you find what you're looking for. Such a unique place to find a gift or tool, but most importantly, support a local business!

This is the place for your cutting needs... you have questions... they have answers. The variety is…read moreextraordinary... the prices are extremely fair in each knife level. I definitely felt like a kid in a candy store. The staff took care of all of my needs with perfect customer service. Thank you... looking forward to my next visit.

Perfect Edge truly has master sharpeners. The staff is knowledgeable and kind. They did great work…read moresharpening my Wüsthof knives and clearly explained why a couple of the knives needed to be restored. They also have great sales on knives with slight blemishes. I highly recommend this company and will come back when my knives or blades need care.

I recently bought cabinets for my master bathroom. Erica and everyone else in this place have been…read moreextremely helpful and nice. Very professional in what they do. Whatever I asked got done and it made it so easy for me to remodel my bathroom. I would come back for other projects for sure.

My contractor sent me here to look for a vanity. The vanities here are much nicer and more stylish…read morethan what you can find at Home Depot or Lowe's. This store pretty much has all their vanities on display so you can see the different wood finishes and size options, which ones come with a sink and which ones have a separate sink. The prices are great compared to other custom vanity places. The store is huge and seems overwhelming. They carry a lot of products for your kitchen, bathroom and other rooms in your home. Since I was focused only on purchasing a vanity, I tried my best not to look at all the other products they carry, such as floor tiles, wood floors, bathroom tiles, shower fixtures, toilets, mirrors, shower doors, etc. So much to look at!! Richard helped me with my questions. He was knowledgeable and patient. He showed me comparable products around the floor then put my order together. Most items are in stock! That's great!! No need to wait for delivery. What I like about PHD is that I can purchase my products and my contractor can pick them up. I don't have to haul a vanity in my tiny car. Returns have a restocking fee. Make sure you like what you're getting.

The men that make this place tick are great! They are knowledgeable and helpful! I'm so grateful we…read moregot an older LG dryer at a fraction of the price! It dries so well too! Anthony was awesome. Will absolutely be back in the future!!

I am extremely disappointed with the after-sales service I received from San Jose Appliance Store…read moreand intend to file a complaint with the Better Business Bureau. When my old oven stopped heating, I decided to replace it rather than repair it. I found San Jose Appliance Store through Craigslist, contacted Anthony, and arranged delivery of a used oven. The oven was delivered promptly, and my old oven was hauled away for an additional fee. Unfortunately, after installation, I discovered that the front burner would not ignite properly. When it did light, it often released gas into the kitchen first, creating what I believed to be a serious safety concern. To the company's credit, they sent a technician to inspect the stove. The technician was courteous, but the repair was unsuccessful. During the visit, brake cleaner was sprayed inside my kitchen, leaving strong fumes throughout the house. My wife and son both complained about the odor, and my son later developed a headache. A few days later, another repair attempt was made when a replacement part was brought to my home unannounced. Unfortunately, it was the wrong part. I then contacted GE directly and discovered that the serial number listed in the advertisement was incorrect. Once the correct information was identified, I learned the stove was also missing two racks and required a replacement handle. I ultimately spent about $150 replacing those items. I was also unable to obtain a proper invoice because I was mistakenly given another customer's paperwork. When I raised these concerns, I was told the stove had been sold "as is" despite the advertised 30-day warranty. I was also told the missing parts and defective burner were merely cosmetic issues and accused of "trying to demand money." To be clear, I never demanded money. I simply asked the company to provide the correct replacement part so the stove could be repaired safely and function as represented. That request was never fulfilled. Anthony briefly suggested a trade-in arrangement, but multiple messages later indicated that no exchange would take place. The only remaining option offered was another repair attempt, by which point I had lost confidence in the process. Adding to my frustration, I later discovered that the oven I paid to have hauled away was being advertised for resale on the company's website. At this point, I have purchased the necessary burner part myself and will hire a qualified technician to complete the repair. This has been an expensive lesson. I was not seeking a refund, discount, or special treatment. I simply wanted an oven that worked safely and a company that stood behind its warranty. Update: In response to the owner's reply, I would like to clarify a few points. My concerns remain unchanged. The oven was sold with a faulty burner, and despite two repair attempts, the issue was never resolved. I also did not "demand" money. I initially proposed a simple solution: that the business owner obtain the correct replacement part and ship it to me, which would have eliminated the need for any refund. When no effective resolution was provided, I purchased the correct part myself. This was not merely a cosmetic matter. The issue involved a burner that failed to ignite properly and allowed gas to accumulate before lighting, which I considered a legitimate safety concern. At this point, I no longer expect this business to honor its warranty when doing so is inconvenient or costly. My review is based solely on my personal experience. I encourage prospective customers to consider all available information, including both the owner's response and customer reviews, and make their own informed decision.

We've worked with a solid handful of kitchen designers and Justin has blown me out of the water…read morewith the experience provided. We're planning a non-traditional kitchen design and his depth and breadth of knowledge on top of the level of customer service has been phenomenal. I have a lot more confidence in our overall project design because of his guidance. We look forward to finishing out the project together! Customers are in wonderful hands with Justin.

Too slow and totally unprofessional. Walked in 25-Nov, sent measurements via email that week…read morerequesting a quote. Sent a reminder mid-Dec. Received a quote now!! 2 months have gone by! Person we met and emailed with was the only one I saw there - JG. Email says "Thanks for your patients"...!! Other cabinet places including one just down the road responded quickly and were far more professional.