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Recommended Reviews - Nobu
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We've dined at Nobu Palo Alto before, but this was our first time actually staying at a Nobu hotel--and wow, this experience was absolutely next level. We chose Nobu Hotel Los Cabos to celebrate our anniversary and our first international trip since having our now 9-month-old daughter, and we couldn't have picked a better place. The resort itself is stunning--intimate, serene, and beautifully designed. I joked with my wife that it somehow felt more Japan than Japan itself (and yes, we've both actually been to Japan). That minimalist luxury and calm energy is felt everywhere on the property. We stayed in a swim-up pool room, and it was hands-down one of the best room experiences we've ever had. Being able to walk straight into the pool with our daughter was magical--she absolutely loved splashing around. Nearly everywhere you turn, there are gorgeous ocean views, which adds to the sense of peace and escape. As foodies, we were thrilled to find that every single restaurant on the property was a banger. Truly--no misses. The food was consistently excellent, and the same goes for the cocktails and drinks, which were thoughtfully crafted and delicious. We also dined at their signature Nobu restaurant, but that deserves its own separate review (sneak preview: incredible food with sunset ocean views). Service here is top-notch across the board--warm, professional, and genuinely caring. Special shoutout to Cesar, who made sure our pickup, checkout, and transition to the Hard Rock Hotel later in our trip went flawlessly. He even arranged our airport transportation--everything was seamless and stress-free. We also treated ourselves to massages at the Nobu Spa, which were absolutely on point. I didn't realize how many knots I had from carrying our daughter everywhere, but that massage worked miracles. One thing I really appreciated is how the resort intentionally staggers guests across rooms, making it feel like you have the place almost entirely to yourself. For a new family like ours, that intimacy made the experience even more special. We absolutely loved our stay and will 100% be coming back. Nobu Hotel Los Cabos exceeded expectations in every way.
This place is a utopia during the slower seasons. We came during the beginning of August and it felt like everyday was crafted for us. The minimal amount of guests there made it feel inclusive but also exclusive. We were provided a personal concierge, but they had the incorrect telephone number, so we didn't receive anything until mid-trip when they contacted the room. We stayed here for 5 days and originally started in a king piscina privada which was very gorgeous and the private pool was a great addition to the room for morning yoga and late laps. Unfortunately during my stay, cleaning had missed a few shards of broken glass from the guests prior, and I sliced open a toe. Medical came and they were quick and attentive to clean it, as well as schedule a deep clean for the room the very next afternoon while we were at the spa. Sadly after the spa visit we came back and where the room was reset, there were still puddles of blood on the patio, so I didn't feel as though it was cleaned outside at all. Expressing this concern the manager Daniela offered an upgrade to the Junior Suite to ensure safety and that the prior room would be thoroughly inspected. Ambiance/Aesthetic: 11/10 Nobu Cabo San Lucas is one of one the prettiest aesthetics I've ever seen. Very Japanese minimalistic but also very upscale and neutral tones. Ambiance is upscale with everyone to themselves and there to enjoy their time, overall very quiet and peaceful. Service: is either 100/10 or a 6/10 no in-between: Majority of the staff is super attentive and kind going way above, and beyond greeting you at every point of contact and walking you to anything you're looking for. However the 6/10 came in as there were a pockets of miscommunication and a handful of rushing to other reservations. Daniela was a 100/10 Spa: 9.5/10 - services were amazing and they recommended to not use the hydrotherapy services after the facial so they allowed us to come back the next day. Pools: 9.5/10 - the pools were perfect temperature and there are multiple, and one with a swim up bar. There's an adult only pool closer towards the beach that does require reservations, which can be set with your personal concierge. Ardea Steakhouse: 9/10 - Everything we ordered was delicious, but there were quite a few rambunctious kids that night so the ambiance was a bit different. We had 11 courses so I'll highlight the notable below Braised short rib: 9.5/10 - really the star of the restaurant presentation was amazing, and very robust with flavor. Beef carpaccio: 9/10 - great starter, the fried cheeseballs are delicious. Baked oysters: 9/10- perfectly cooked and not overly brined Cro-muffin: 9/10 - amuse-bouche was so flakey, savory, and delicious
The trip me and my boyfriend took for Valentine's Day was amazing! Obviously this is an expensive hotel (which some of the reviews highlight as a downside but is this not obvious?) but I think it was well worth the splurge and the person who paid for the entire thing agrees. Special thanks to our hosts Salvador and Ted who helped organized all rides to and from airport, rides to and from town, and other activities like ATV. They were extremely helpful! And our favorite pool staff Alejandro, who was so sweet and made our trip truly unforgettable. The food is incredible with one miss. The one restaurant we didn't care for was Ardea, the food felt heavy and the flavor was lacking. As for the rest, 10/10. Even the pool side food/ bar was a 10. Fresh healthy food that always tasted amazing. Not to mention all restaurant staff were incredible. The pool was perfect: beautiful, fun, and unforgettable. The staff would greet me, help me move and set up all my belongings and my umbrella and bring fresh ice water and bucket too. They were always attentive and sweet even learning my name after one day . I won't forget any of the pool staff, they really made this hotel feel very homey. The views and architecture are to die for. Everywhere looks like it came right out of a magazine and is extremely clean and always well cared for. The ocean and pool views were bright and inspiring, clashing with the modern architecture and flourishing botany. Lastly the spa experience was incredible, but don't make our mistake and come late! The massage was heavenly, and they took great care of us. The steam room , sauna , and pools were all so relaxing clean and beautiful. Overall this trip was straight out of my dreams and I'd come back in a heart beat, if my boyfriend ever decides to make that move again. But he's already expressed he will!
I love Nobu and this particular location is so remote they have a hotel and a Hard Rock on the same property. It is a solid 40 minute Uber ride from Pedregal so be prepared for an adventure driving through the streets of Cabo. It's less than 8 miles but the roads are pretty rough. If you're staying here, it's a beautiful restaurant so you don't have to worry about anything. It was dark so I couldn't enjoy the ocean view. The hostess seemed sweet and sat us outside. The food is always delicious and my 2 favorite dishes, gluten free Nobu style salmon sashimi and spicy tuna off the crispy rice were perfect. The service was sorely lacking and our waiter couldn't wait to clock out. None of the employees had the cheerful Nobu attitude and that was disappointing. They were just doing their job and still expected a big tip. I probably wouldn't come back unless I stayed at The Nobu Hotel or the Hard Rock which is also on this gorgeous area.
It was Nobu. The meal was spectacular as was the service. The thing that excited about this location was that they offered pashminas to wrap in while sitting outside. Now that was real nice.
The bottom line is that this place is way overpriced. There was a leaking faucet and broken TP holder in our room. Service was not attentive. At the pool, many staff members who were servers were just standing around and after no one came to ask if we wanted anything (which we did), I asked one if I could get a menu, and was told to wait for the waiter assigned to my region of the pool. I proceeded to wait another 10 min, and still no one came, but there were 3 servers a mere 20 feet from me. When I asked if I could just get a menu while I waited for whoever was assigned to my area, I was again told to wait. I waited another 10 min, and since I had a 2 year old who was very hungry, I went to the bar to go and get a menu for myself and ordered the food there. I got a mini pizza and poke bowl, and when the outrageous $70 check came with an automatic added gratuity, which was so frustrating because I would not have given any gratuity for the junky service. It looks esthetically nice and it is very quiet. No activities, so although it says family-friendly, it really isn't. I would not go back
Update (August 2025): After my original review, I reached out directly to Nobu Hotels corporate with full details of my stay, including photo evidence of the stained sheets and a clear timeline of events. Unfortunately, corporate reviewed my case and informed me they would not offer any compensation beyond the room upgrade I received at the time even though that upgrade came only after I spent over six hours waiting for a clean room following the incident. They mentioned they would "check with their insurer," but ultimately told me there was nothing more they could do. I had hoped a brand like Nobu, known for its high standards and guest care, would take more ownership of such a serious lapse in cleanliness and service. Sadly, this was not the case. The lack of accountability from both the property and corporate confirms that my experience was not just an isolated mishap but a failure in how guest concerns are handled at the highest level.
The resort itself is a beautiful and well-maintained property. The staff was great for the most part, but the food was lacking quality. Our pre-arrival concierge was great, but the second we checked out and made comments about our concerns with our stay and our billing, well crickets to date. I had high expectations for my recent stay at Nobu Hotel, but unfortunately, the experience did not align with the price point. The property itself is attractive, but overall I found the stay to be overpriced for the quality delivered. The dining experience was underwhelming. Given Nobu's reputation, I anticipated exceptional food, but what was served did not meet the standard one would expect at this level of hospitality. We have dined at several American Nobu locations and felt this location left us feeling flat. The quality and quantity were both lacking. Additionally, the atmosphere during our visit was not conducive to the kind of relaxing, upscale environment I was hoping for. A large private event was taking place, and the noise, crowd behavior, and energy of the gathering carried heavily into the shared spaces of the hotel, especially the pools. The environment was very loud, with unsupervised children and families creating a disruptive experience. Instead of the calm, refined setting I had expected, the noise level made it difficult to relax and enjoy the amenities. While I appreciate that events bring life to a property, in this case, it significantly detracted from my overall experience as a paying guest. Unless stronger management of shared spaces is implemented, it will be difficult to justify returning. I would encourage the hotel to consider how to balance private events with the expectations of other guests, particularly when the cost of the stay sets a very high bar. Also, we experienced ongoing confusion with billing. Each day, multiple charges, billings, and holdbacks were posted to my account, making it very unclear what my actual final bill would be. While I understand that hotels may place temporary holds, the frequency and lack of transparency created unnecessary frustration and made it difficult to track expenses. For guests, it's important to have a clear, consolidated view of charges to avoid misunderstandings and we are still unclear as to charges, versus holdback and our final billing amount.
"This property is a true gem , beautifully designed with a thoughtful layout that's easy to move around . It offers a refreshing escape from the traditional, with clean lines, stunning views, and a modern Japanese take
Absolutely adored the hotel, but I would stay away from the food and personally I did not enjoy the Nobu lobby. The good: Service: Stellar - immediately upon stepping on their hotel grounds, you are greeted by their friendly staff and welcomed with a wet towel to wipe off any sweat & offered a very delicious and refreshing matcha lemonade to quench your thirst - My concierge at NOBU assisted with coordinating getting us to and from restaurants, events, and even drove us in a golf cart upon request. Stephano always tried to do whatever he could to assist and I never heard "no" throughout our week long stay. We got his direct number to text him no matter if it was after dinner or during the day, and we never had to wait more than 20mins for a reply back to the text. The grounds: Beautiful and zen - concept is minimalist Japanese/Scandinavian style - one con if waking a lot is a problem (but is a pro if you want peace & quiet) is that everything is so far from each other. Be prepared to walk a lot to get to the Nobu restaurant and/or their newly opened Muna restaurant and/or the spa. - unfortunately the Lobby has no air conditioning and being open air concept, we were sweltering from the hot summer humidity The bad: All of their food is overpriced and under delivered - it is just not up to par if you are a true foodie and having no air conditioning in any restaurant just made the experience (& smells) worse. It's very telling when it's not the food's aroma hitting my nose but rather the staff's BO (not their fault, I really don't think it is fair to make them to work in such horrendous heat with no A/C all day long). If you go to the restaurants, your safest bet actually not the cooked food but rather the sushi. Just don't make our mistake of ordering cooked seafood- the $90 lobster we ordered was frozen and lacking in taste. The total experience: A really great getaway from the hustle and bustle. Let me tell you, it was a great experience. It is pricey and not an all inclusive, but you get what you pay for in terms of accommodations, the spa, & service. The next time I come back, I'll reserve my stomach real estate for some actually delectable food somewhere else. I gotta say I am absolutely impressed with their service, they are the definition of what it means to provide excellent service and how to make customers feel valued and catered to.
Stayed here for 8 days and 7 nights and loved it. The hotel is brand new and still has lots of minor fixes but overall it was beautiful. It has a very nice contemporary organic zen design to it. We stayed in the building 3 which is the tallest and had an amazing view of the property and it came with a sunset view as well. All rooms are huge with comfy beds and plush towels & you even get a Nespresso. You can request for memory foam pillows if you don't like the soft down pillows that they provide. The resort has 3 restaurants, Nobu (fancy one fine dining pricing but you can wear shorts), Malibu Farm & Pacifico (outside seating only) which as a full bar. The Pool and Bar Grill also serves food, Hasan our server was great. Quality of food in all restaurants was on point. Service and Food were awesome! We were assigned a personal assistant or butler, Debbie, who was amazing! Only thing is you can't go into water at the beach because it's located on pacific side and waves and current is very strong. But who cares because we stayed in the pool and went to the spa every day...lol. I went to the spa 4 times and thanks to Bernicea my experience got better and better. I would love to come back here but I don't think I can afford it...lol. read more
4 years ago
7 years ago
My husband & I just recently got back from our honeymoon at Nobu & it was beyond what we dreamt it would be! From greeting you with tea when you arrive, to waving goodbye as you leave.. The service was out of this world, Martha, along with every other employee, took such great care of us & was always checking to make sure we were satisfied. Whether you're at a restaurant, in your room, or at any of the pools- the views are all incredible. The food & drink at each restaurant were delicious, it was hard to pick which one we would go to next. Such a romantic & calming week for us, we never wanted to leave! Highly recommend staying at Nobu. We will be back soon! read more
5 years ago
7 years ago
Absolutely the best dining experience I've had in my 45 years. It was just that, an experience. Don't miss out on this place. The food and staff were amazing. Every course we had was perfect. A really fantastic sunset over the ocean, but the freshness of the fish dishes I really can't express how impressed I was! read more
5 years ago
7 years ago
Great food. Great tastes. We had edamame, shishito pepers and salmon crackers. The yellow tail was spectacular. read more
7 years ago
One of the best resorts I have ever been to. The service and attention to detail is nothing short of amazing. I need more stars to give this place! Every single restaurant on premise can compete with the best in the world. I've never had so many amazing meals in one place there's no need to leave. read more
5 years ago
5 years ago
This place is beautiful but I did have have some issues with the hotel. We booked on the phone to get the 50% off that they had going on due of Covid. We booked a private pool, ocean facing room, however when we arrived they put us in a room with a private pool facing a hill. The pool got zero sun on it all day. I asked why we weren't in an ocean view room like we had booked and they told us there must have been a mistake or misunderstanding. Even tho we were being charged the same price. I asked to be moved to an ocean view, private pool room and they said they were all booked. So we moved rooms to one with an ocean view and no pool. And we had to pay $500 extra a night for that room. But I'd rather see the ocean then have a shaded pool. So beware when booking. You will think you are getting a great deal on a beautiful room, just to have them put you in a subpar room and then charge you extra to move to a nicer one like what you thought you were originally booking. We also reserved a fire/s'mores on the beach one night and I asked before I reserved it "how long do we get to stay and enjoy it?" They told us that drink and food service ran till 10pm but that we could stay as late as midnight if we'd like. So I booked it for 7pm (around sunset) $300 to reserve it for the night and an extra $50 a person for s'mores so $600 for our group. We also ordered some drinks so our total was around $1000. We were then told at 8:30pm that they had ran out of fire wood and would be packing everything up. Are you kidding me? We paid $300 and were promised we could stay till midnight. The front desk refused to reimburse me the $300. I wasn't asking for the $1000 reimbursed because we did eat our s'mores and drink but the $300 for the fire pit should have been given back since they didn't let us stay and enjoy it like we had been promised we could. And my last issue was that the ocean is not swimmable. But I'll take blame for that because I should have done more research before hand. Besides those things the rest of the trip was wonderful. The room we moved to was really beautiful and the restaurants on site were amazing! read more
6 years ago
7 years ago
Luxury meets tranquility at the Nobu Hotel Los Cabos. As always, Nobu's restaurant didn't disappoint, and the other 2 restaurants were great options as well! Although you can't swim in the ocean, the multiple pools, private cabanas, and unforgettable views make up for it during the day. All rooms have a terrace and view but some rooms come with a private pool or connect to the main pool...pretty modern and creative design. The hotel may not have everything onsite, but the team will do anything in their power to accommodate and/or schedule an activity for you! Huge thanks to Roy, Cinthya, Felix, Alberto, and the entire Nobu team for making my short stay so memorable, hasta pronto!! read more
6 years ago
5 years ago
6 years ago
From the moment we arrived at Nobu we were blown away by the service, hospitality, cleanliness, and sheer beauty of the resort. It is spectacular! You feel as though you're staying in a museum! The rooms are comfortable, spacious and clean. Housekeeping does an amazing job providing you with everything you need. The pools are lovely and mostly empty on weekdays. It is difficult to get a lounge chair on weekends, so get there early. The restaurants are great and we fully enjoyed them all. The dinner we had at Pacific was above and beyond, the service was 5 stars. I can't remember our servers name but I wish I could! He was warm and attentive. A few cons: you cannot swim in the water at the beach. It's disappointing if you weren't aware before booking. We enjoy swimming and surfing in the ocean so we were a bit sad about that. On our second to last day there, a gigantic cockroach appeared from under the bed. We understood we were in Mexico and weren't upset. We called down to the front desk and they sent someone up to take care of it. The man began spraying a solution over the room and then went on his way. We called down to the desk to see if we could be put in another room because we weren't sure we should be breathing in the chemicals with no ventilation. We were in an ocean front king, and saw that the rooms around us were unoccupied. (unoccupied rooms have a "Sanitized Room" sign on them.) the front desk advised they would call us back. An hour passed and we didn't hear back, so we left for breakfast. When we returned, no messages were waiting. 45 minutes after we returned, they called us and let us know they would like to send a "bug expert" up to our room to discuss what happened... we thanked them for the gesture and declined, still wondering about switching rooms. Guest services let us know that they have no rooms for us to switch to and that was that. We must note that when we checked in, they let us know they were at 30% occupancy, so we were confused as to why a room switch wasn't possible. We paid a lot to be there and were respectful, polite and quiet guests. Their reaction to the issue was disappointing for us. Aside from the beach issue and large cockroach in our room, we enjoyed our stay immensely and hope to return soon! read more
5 years ago
5 years ago
From the moment you arrive at Nobu hotel you feel like you have arrived in heaven. Well now during pandemic they made sure everything is sensitized and is according to all covid regulations. Check in process was nice and smooth. Our personal butler Stephano was amazing. He gave tour of the property and settled us by the pool until our was ready. Room was beautiful, super comfy bed and the bathtub was gorgeous made our Colombian wood. Through our stay Stephano was incredibly helpful with any need we had. Ok so Nobu hotel has the best hotel food I ever had. From pool food to room service to their incredible restaurants it was delicious every single dish we ordered. Nobu costumer service is was amazing all around. They made our 8th year anniversary extremely special and we will never forget this trip. 10000000000% recommend Nobu hotel. Big plus as well covid test is included and the whole process took no longer then 15min. read more
5 years ago
6 years ago
4 years ago
7 years ago
Beyond expectations! What an amazing experience my friends and I had. We set up a shuttle to pick each of us up since we arrived on different times and days which met us right outside the airport. The drive was smooth and short, maybe 40ish minutes to the hotel. Upon arrival you are greeted by some staff and beautiful architecture. This property is so crazy beautiful and zen like. Always kept in amazing condition and clean. I did not literally find one thing wrong with this place. We decided to upgrade which was a great choice. At first It was a suite with a balcony but opted for a suite with patio and swim up pool. I can not describe how it felt to wake up every morning and have coffee out there. Pure bliss and heavenly. Claudia assisted us the entire time with reservations, checked in to make sure we were doing well throughout each day and etc... She was warm, sweet and very helpful. I recommend having her to assist you with your needs and reservations while on the resort. Malibu Farm we had each morning and it was perfection. Service was great and the food was delicious. Must try the avocado pizza!!! Nobu Restaurant is always a good choice no matter what city you are in. They have their restaurant on the property of course and it always meets your expectations especially if you enjoy sushi. Salmon and the cod is also super good and melts in your mouth. Mezcal margaritas were our go to the entire trip and it was always a hit. Take advantage of the teak tub experience, how often do you have that in your bathroom seriously?! Never miss a sunset, they are gorgeous. Have to try the spa and it's amenities, very relaxing. Esperanza is wonderful and walks you through a relaxing process to see and experience it all. I can't wait to come back, it's been a week and I'm already having separation anxiety. Highly recommended. read more
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Nobu Los Cabos is truly a 5 star resort. Everything from the food, the service, the architect, the sceneries, the amenities was a 10. This hotel set the bar so high that I wont be able to go to another resort when visiting Cabo. I can't say more wonderful things about this place. Shout out to our concierge Yosbeth! She was so attentive and wonderful. Every single thing we needed she was there and went above and beyond. She knew what we needed before we even knew. Also, I would like to give a shout out to my two favorite bartenders at NOBU restaurant, Roger and Carlos. I couldn't believe the talent these two had. Every drink they made was a masterpiece and tasted like heaven. They both deserve to have their bartending skills recognized worldwide. Nobu's professionalism and customer service is un paralleled. I cannot recommend this hotel enough. This will be the ONLY resort I'll ever stay at in Mexico. I can't wait to go back ! read more
6 years ago
More info about Nobu
Diamante Boulevard S/N
23473 Cabo San Lucas, Baja California Sur
Mexico
Directions
998 279 9211
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Visit Website
https://loscabos.nobuhotels.com
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