I came to this place with a lot of anticipation based on the pictures of the food and the reviews. I had hoped this would be a hidden gem but there were just so many flaws. Having read about the wait time, I came mentally prepared. However, I hadn't expected to wait nearly 2 hours for 4 dishes.
It was a Saturday night at 8pm. We were a party of 2 and had to wait for the owner to clean a table because none of them were clear of dishes from the previous patrons. No biggie. Another party came after us, followed by a pick-up order. That was all the traffic for the next 2 hours. The owner was friendly, making small chitchat with us as he cleaned the table. Asked us if we would like something to drink to which we replied water. It never came. I eventually took out a water bottle from my bag and drank from that instead.
At 8:10pm, we ordered the ramen, tempura udon, japanese poutine and chicken karaage. My boyfriend and I spent the next hour playing candy crush to kill time. At around 8:45pm, the owner came out holding a tray looking to set some stuff on our table. I got excited that it was our food but it ended up just being napkins and chopsticks.
Poutine came out at 9:10pm, karaage 9:17pm, tempura 9:25pm and finally the ramen at 9:45pm. I pretty much watched my boyfriend eat his udon (albeit stealing bites here and there) til he finished. Then it was his turn to watch me eat my ramen. So don't come here expecting a well-timed dining experience where you and your dining companions can feast together.
How was the food? Pretty good. I could tell the potatoes he used for the poutine ($6.99) were a higher grade but it was dressed and sauced with rather simple ingredients - seaweed, soy mayo and cheese. Karaage ($8.99 for 6 pieces) was tender and juicy white meat. Nice and crisp, drizzled in the same sauce. Solid dish but nothing groundbreaking. The highlight of the night was the amazing udon broth. So flavorful. Unfortunately, the tempura was already soggy by the time it was served. It may be personal preference but I wish it was given on the side instead.
I had so much expectations for the ramen ($12.49). Considering that I waited nearly 2 hours for it and the fact that it was on the pricier side with no egg...at this point, this was the one dish I wanted and NEEDED to be blown away by. It was really good but not all that amazing at that price. The menu DESCRIPTION and yelp photos indicated a soy-flavoured ramen but I was served spicy miso instead. First of all, I can't eat very spicy food. Second of all, this was a complete surprise because I was not informed prior in any way. We talked to the owner to which he said he ran out of soy-flavored ramen that night and could only serve spicy miso. But actually, he's going to be serving spicy miso ramen from now on. If he made the change that very day, I can overlook its omission from the menu. But if he ran out of the original flavor last minute, he should've mentioned it to me when I was ordering. Restaurant Managing 101. If I knew the ramen was spicy, I would've opted for something else instead. He apologized but lightly joked "kids can't eat this level of spicy but adults is usually okay". No, my issue was that you did not tell me.
All things considered, I left Nobuya rather disappointed and unhappy. I don't want to imagine how long the wait would be if there were more orders. This place is in the middle of nowhere, prices aren't cheap and the wait is just painfully long. I really don't think the food is good enough to make a trip if you don't live in the area. If you do, I suggest calling ahead to place your order. The food has some real potential, but they desperately need to make changes to the way they operate such as getting some additional workers or it's just not really sustainable.
It's too bad because I really wanted to like this place but it ain't worth the hassle. At this price and quality, I can dine at many other Japanese restaurants with a way nicer interior and be way less stressed. read more