Dr Sarah Callow is one of the most compassionate, kindest people I know...She is knowledgeable and…read moreknows how to treat animals, so that they are not terrified. If you are looking for an honest vet, who loves what they do...then Dr Callow is the right vet for you.

Dr Sarah, is by far the best vet I have had the good fortune to meet. She is honest, witty and very…read morecaring regarding the health and well being of my 4 legged family members. I would highly recommend her to anybody looking for a great vet!

The Doctors and staff are warm, welcoming, and knowledgable…read more My dog always feels comfortable while she's there and I am grateful to them for helping her stay healthy and happy!

I brought my dog Molly to the Phoenixville animal today for her post surgery checkup after having…read moreteeth removed two weeks ago. They took Molly from me and said I can't come back to the room with her.The technician came out and said everything looks good but when I asked a basic question about whether she could return to hard food he said "I believe so." After spending thousands of dollars there and carefully following every medication and feeding instruction, it was frustrating to get a two minute visit with no chance to even speak to the doctor and a technician who didn't seem fully informed about her case. For the level of care and cost involved I expected clear communication and more direct guidance from the Veterinarian. After everything Molly has been through and all we invested in her care it was disheartening to walk away feeling like we were just another quick stop. I was not expecting a long consultation today just a moment of clarification from the doctor to conform Molly was healed, doing well, and ready to return to her normal routine. Just a minute of the doctor's time would have gone a long way. Joe Weisbach Phoenixville PA.

I've moved a few times since I first met Dr Farmand, and I now drive 30 minutes, past multiples…read moreveterinary hospitals, to bring my cats to see him. It's worth the drive. Everyone in the office is friendly and knowledgeable and they remember both of my furkids. I rarely wait more than a few minutes for my appointment. Once there was a big dog that was finishing his appointment and they ushered us into a room before they let him out, so that he wouldn't scare my kitties. Once my little girl, Abby, needed to get an infected tooth pulled. I dropped her off in the morning before work and at the end of the day I went to pick her up and when they brought her in she laid in my lap and rolled around like she was high and happy. I looked up and Dr Farmand was grinning from ear to ear. I have never seen a human love animals as much as he does, and it shows in everything he does. He is caring and compassionate, and he always makes sure that I understand what any treatment will cost before proceeding - he knows that some of his patients' people may not be made of money, so he is prudent and does not recommend unnecessary, expensive treatment. I would recommend him time and again to anyone with an animal they love. He is by far the best vet I have ever brought my cats to.

Had my Gf bring my cat to this vet just for a standard check up because it had been a while and i…read morehad to work. I asked to make sure he got a good once over, especially with his teeth, a nail clip and a blood draw. Instead, i got a report from my gf that they couldn't even get close to my cat because he was so "misbehaved" and sent him home with 100 mg Gabapentin, without even administering it, and told us to schedule a new appt later, but not until he takes those pills. They didn't weigh him, look in his mouth, clip his nails, draw blood or anything. But they Had no problem sending me a $250 vet bill for doing literally nothing of the things i asked! Gave him 2 shots and a clean bill of health tho! Fast-forward to literally a month later, where I'm now spending $7000 at an emergency vet on a PU surgery on my blocked cat. If this vet wasn't so "afraid" of my cat he could have gotten a blood draw, like i asked, in order to check any of his levels and cell counts. Maybe i could have got him on a Urinary Care diet months ago and avoided all of this if the vet even bothered to do their job. I'm actually writing this review as I await the Emergency Vet parking lot. My cat can be nasty, I'll give you that. He was an abused street cat and doesn't like strangers. But no vet I've ever been to with him has ever complained about his behavior, refused care or even sent me home with the absolute max amount of sedative you can give a cat. My last update from the emergency vet currently working on my boy was positive! She told me he was feisty at first, but overall is a sweet guy once he feels comfortable in the environment. Funny how that works. I'm sure this vet is Great if you've got a dog who loves everyone or an old cat who is pretty laid back, but If your animal has any anxiety issues, i'd stay 100 miles away from this vet.

Dr Lyndsay Shrieber is the best. My vet for 30 years & always wonderful! These 3 furkids were given…read morethe best by him.

Let me start off by saying this is my first ever review on YELP for any business. This is unlike me…read morebut today was the third thing to bother me about Valley Vet. I brought my former dog in for a groom only to have his eye get hit with the grooming shears (obviously accidental) and it caused a hematoma of the eye. I have videos of him in the parking lot after his groom and his eye was just slightly red in the video. I have another video of him in the car on the way home and it was starting to get more red. I only have these videos because I was excited to show my children that he had finally gotten a groom! Upon giving the dog back to my ex wife she noticed his entire eye was completely dark red. She took him back to Valley Vet (only hours after the groom) only to be CHARGED for the medicine needed to help with it. The area above his eye had a razor mark that made it obvious as to what had happened. I have photos of this mark as well. His private area was butchered as well (also have photos). Nobody was willing to be honest about the situation or even cover the costs. I obviously tipped the groomer as I always do and paid for the groom (not knowing yet about the issue). I let the grooming incident slide but just today I came home to my dog (whom I bring to Valley Vet for all of his needs) limping, whimpering, and licking at his front paw. I called to see if they could take a look at him and the receptionist offered me to bring him in on Saturday (2 days later). There was absolutely no care from her in the world that the animal needed immediate attention. I get it .. it is the end of the day and you are busy.. but maybe show a little compassion and offer me other solutions or places to go. When she placed me on hold the voice recording mentioned Valley Vet's emergency services. I was not aware of these emergency services but wouldn't you think the receptionist would have mentioned this?? When the "manager" got onto the phone I was told that the emergency services are for walk ins. So let me get this straight... if your dog needs immediate attention I guess I made the mistake of calling first!? I should have just walked in. Makes sense! I did not even want to mention the boarding process but that was also not a great experience. They promise to walk your dog and send you a text of "one on one time" etc. etc. None of which ever happens (I believe they sent 1 text to me out of the probably 8 nights in total he has stayed there). I would always send enough food with him for a WEEK when he was only to be there for 2 nights just because I obviously care and do not want him to run out of food. The entire bag of food was gone every time I boarded him. They would return his belongings with the actual empty bag. This makes you wonder where all of the food went. I now feel bad that I subjected him to this place on a few occasions. He would not be excited to see me and be shaking upon pickup. To me that shows he was not in a great state of mind but what do I know!? Apparently I do not know much because if I call with what I feel is an emergency... this vet believes it can wait 2 days... even though they advertise emergency services ! You'd think a place that charges so much to CARE FOR your pets would actually CARE ABOUT your pet when it may be hurt. I have nothing negative to say about the vets there as I only met 1 or 2. Everything outside of that has not been a positive experience. This is probably the first and last time I will post a negative review for somebody (at least I hope). It will absolutely be the last time I step foot into this place.

We have been going here for several years for all of our spoiled cats, since they were kittens. The…read morestaff is incredibly friendly & go above and beyond. We've had to put down a kitten (FIP) & their compassion lessened our daughters' & my grief. We've had to get help as my daughter needed paperwork to fly her cat to & from college & they were very accommodating. I cannot rank them highly enough. They love our pets and treat us with so much warmth & professionalism --truly, our community is lucky to have them!

felt like it was all about the money, also I heard one of the assistants say that they forgot about…read moremy dog n they just went ahead and took the next client. when I said i thought u forgot about me they made an excuse about a diagnosis of another dog to make me feel bad. I also opened the door and asked if they forgot me the person at the desk shrugged their shoulders. Didn't seem too concerned about anything but how much money they could get. I gave u 1 star because I can't do NONE.

We had our first apt with our new kitten at Rofo vet. Great staff from assitant to vet. Very…read morefriendly and you can tell they truly love animals. Resonable price too, I was very pleased!

Dr. Achtel is absolutely amazing. He gets down on the floor to the same level as your pet and is…read moreextremely patient with my high anxiety dog. He has been very invested in our elderly dog with cancer among other health issues. Thank God she is still with us, but when the time comes we won't consider letting anyone but him help her cross the rainbow bridge. If he ever leaves the practice, we will follow. Simply the best. All around great human being.

We had become new puppy parents. Called them to have them be our vet for our new addition and they…read morenever returned my call.

Phyllis Ruley and Pat Gorman are the dream team they are so attentive and caring to my dog. They…read moretake their time to examine and explain everything they are doing and they really love animals!

An amazing organization doing great work. I had an excellent experience with MLAR and have urged…read moremany others to check them out. I don't get why people are so mad about their policies which are in place for the sake of the animals. Also, there is definitely some leniency if you are rescuing a senior or special-needs animal. Caring and generous staff, well cared-for animals, and lots of support. Keep up the good work Main Line!

We adopted a dog from MLAR years ago and have donated to them ever since. It is a fabulous…read moreorganization that truly cares about the animals in their care. Be patient. It is so traumatic for an animal to be rescued, adapted to new surroundings, and vetted. Then after the animal is brought on board to MLAR, getting them adopted out is yet another stressor for the pet. Having an animal returned, or worse, turned out, because the new pet was not properly placed in NOT in the pet's best interest. These folks do their best to ensure the placement will be a success. Our little baby came to us after being rescued and cared for by MLAR. We are forever grateful.

Helpful staff, found what I was looking for and it was reasonably priced. Free treats for the…read moredoggies

What an incredible pet store in downtown Phoenixville! There's a great selection for dogs, cats,…read moreand other animals too. The owner is also super kind and helped us find treats for my friends dog with allergies. Definitely visit this shop and pick up something for your pet the next time you're in Phoenixville.

WOW! I called these people to get my cat groomed. She picked up, I asked if they groom cats, she…read moresaid for clients. Maybe I may have switched vets, who knows. I said she is matted. "Oh we aren't going to do that, you are better off going to an actual groomer." Before I was able to say anything, she hung up the phone on me. RUDE!

I have both a young cat and an old cat that I used to take to this place. they are not gentle with…read morethe animals, both came out of a nail trimming LIMPING. Before switching vets I mentioned that the way they handle my cats upsets me and I'm not comfortable with it. the response I got was okay. they also failed to refill my cats medication several times and then tried to blame it on me. they should put the pets needs first and maybe learn to be less rude. couldn't hate this place more.