DO NOT TRUST THIS BUSINESS OR ITS OWNER…read more I normally don't take to reviews unless it's warranted, but in this case, it's my responsibility to help protect others from being taken advantage of the way I was. I paid the owner of Nelson Empire $20,735 for a vehicle that I never received. Despite repeated requests for either the vehicle or a refund, the owner has refused to honor the agreement, take accountability, or even attempt to make things right. This is not just bad business, this is theft, plain and simple. When a business owner operates with this level of disregard for integrity, contracts, and their customers' hard-earned money, the community deserves to know. If you are considering doing business with this company, I urge you to reconsider. A tow service or vehicle sale requires trust, trust that your property and your money will be handled with honesty and professionalism. In my experience, Nelson Empire and its owner have shown neither. Protect yourself and your finances. There are too many reputable businesses out there to waste your time and money on this one.

From the owner: Nelson Empire Towing & Roadside Assistance is New Orleans’ trusted partner when you need fast,…read morereliable, and professional towing services. Whether you’re stuck on the side of the road, need a jumpstart in the middle of the night, or looking for damage-free vehicle transport, we’ve got you covered 24/7.

I'm shocked to see so many bad reviews! I had a great experience here. It started with consistent…read moreand honest communication through emails. I was given the total out the door costs for two different cars I was interested in. Compared to other dealerships, the communication was outstanding. Nothing smarmy. I made the appointment and test drove two different cars. There was no pushiness from the salesperson, Richard. We sat down and he worked with me. I walked out with an amazing car at a very fair price. I can't really picture having a better experience buying a car.

I recently had to go into Toyota Service to get new brakes for my 2007 Rav4 Sport and while I knew…read moreit would be a painful visit I'm grateful for Nina's help. I liked that Nina went over the long list of services my car would need and she pointed out the most important issue to deal with. I was able to get my car checked over and serviced quickly and I was able to drive back to my home in Slidell safely with new brakes. I will be returning to get one of the issues done off the list so thank you Nina for all your help.

I got a quality used car at a great price. Dean even fixed (for free) a power window motor that…read morewas out. I have seen other reviews complaining about the volume of his TV or his supposedly bad manners. I didn't experience any of that and was very well treated. Thanks Dean.

I was just looking through these reviews tonight. Ran across Dean's Auto and Truck Sales. I guess…read morethis will be his first review on Yelp? I did some business with Dean a couple of years ago. He treated me fairly. He seems to be real nice guy and a "straight-shooter". I would certainly recommend him. "Lefty" M. / Covington, Louisiana.

I want to take a moment to sing the praises of the service department, specifically Ms. Jackie…read more For the past few months I had been having a coolant leak on my Ford Explorer. From past experiences with the service department (under the previous ownership) I assumed there was no way I would be able to bring my car to be serviced there without an excruciatingly long wait. Instead, I took my car to a small mechanic shop who told me that it appeared to be an issue with my water pump, but they were not able to service it due to how long and intensive the process would be. I then tried a much larger mechanic shop. Whom after two days of having my car said that they could not identify where exactly the leak was coming from. Feeling lost at what to do, I then decided to give Ford of Harvey a call, and I'm so glad that I did. When I called I was connected to Ms. Jackie. After a few minutes of talking to her over the phone she was able to talk me through the process of replacing the water pump, and to my surprise she was able to get me in to have my car serviced in just two days, as well as securing me a loaner vehicle during the process. I had several more questions after we initially hung up, and each time I called her to discuss them she provided me with the most patient, professional, and knowledgeable customer service that anyone could ever ask for. While my car was being serviced she continued to update me and talk me through every detail, and always had an answer for every question that I had. Ms. Jackie's utmost professionalism has brought me so much ease, and reinstilled my confidence in Ford of Harvey. I cannot express enough how much gratitude I have for her and everything she did to help me. In my humble opinion, she is an absolute indispensable employee and quite frankly deserves a raise for her devotion to providing the most exceptional service one could ask for. Thank you for everything you did to help me Ms. Jackie!!!

Before I go any further, this is only about the Service department, not the dealership!…read moreWhen I bought my car I got the extra warranty on my tires, because I live in New Orleans and I know how the roads are. I've gone at least twice to use that warranty and have always come away with a positive experience, even though it does take longer than I feel like it should (but keep reading, I don't think that's their fault). Bit times I've gone, Tarez has been my main contact, and he is the best. He has always been incredibly helpful and friendly. All of the people in the service department are nice but I've always had a great experience with Tarez. They do great work, but it's a dealership so it's gonna be more expensive than a mechanic, which is the only reason I am giving it four stars instead of five. Also, the repairs on my tires both took several days, but like I said above, that is more about the warranty company. I saw Tarez waiting on hold for over 30 minutes just to start the process, so the problem is not with the service department. I hope you don't need to use the service department for your car, because I hope your car never breaks down, but if you find yourself here you will get good, honest, friendly service.

We found him on Yelp when we were just looking online- made the process so simple we wound up…read moreselling him the car a few hours later.

An ABSOLUTELY WONDERFUL EXPERIENCE!!! After calling several supposedly junk car ads on the…read moreinternet, I found Southern Style. Most of the other ads were connected to one call location, mostly out of state, Southern answered immediately, set an appointment for later that afternoon, picked up my junk car and paid me for it. Johnathan was EXTREMELY courteous, helpful and removed the car without any damage to my property at all. I WOULD RECOMMEND SOUTHERN STYLE 100%.