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    Nelson Empire

    1.0 (1 review)
    Open Open 24 hours

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    Services - Nelson Empire

    Car buyers

    Junk vehicle removal

    Winch-out service

    1 More Service

    Vehicle towing

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    11 months ago

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    NOLA Automotive Repairs

    NOLA Automotive Repairs

    3.9
    (97 reviews)

    I have a 2005 Mazda Tribute with 182k miles. I've been concerned that it was nearing its end but…read morewant to hold onto it for as long as I can. This shop has consistently assisted me with repairs, updating wear and tear. I asked if they could get it to a point where it will last a bit longer. They were kind, suggested that it was time to let it go, but agreed to work with me - I had a budget in mind. They worked within that budget and gave me a number of things to look for. Very kind, very supportive, but also kept me realistic. Highly recommend.

    I would stay away as this repair shop is a money grab. I spent nearly $8k in a matter of three…read moremonths at this shop with issues still persisting. Initially, I brought my car there to get a diagnostic which it was determined my car essentially needed new brakes, rooters, hubs, etc. (you name it). My car is an 07 Camry, so I understood why the fixes were necessary. The issue came came afterwards, when it was shown that I needed to have repairs to the repairs they had made after I brought my car back for timing belt issues (which they did not diagnose initially). I brought the car back to get the timing belt issue resolved because the car continued to make loud screeching noises when I accelerated. After the timing belt was fixed, my car ran ok for another week then the starter and the battery went out on the car. I brought it back here after spending $8 over the matter of a three month period- they charged me for a diagnostic and told me I needed a new battery and starter now. I felt it ridiculous to have to pay for another diagnostic after spending thousands at this location in such a short window (mind you, this was summer 2025). The police was called and I still ended up paying for the diagnostic. About a week ago, I heard the screeching sound and my wheel is starting to vibrate rapidly again as I'm breaking which indicates the timing belt is still not properly repaired. When I called them back to look at the work they did on my car considering I am having timing belt issues again, they gave me a number to call and said I could not bring my car back to them. Y'all be careful and mindful of who you allow to work on your cars, not all business believe in integrity and customer satisfaction-this car repair shop is all about getting your money. I would stay far away from them!!!!!

    Premier Honda

    Premier Honda

    2.5
    (86 reviews)

    Theres either no communication between departments or they're blatantly lying to give customers the…read morerun around until they either give up or end up voiding something. The sales person promised "A few free services before 10,000 miles. Bring it in around 5,000". Wasted 2 hours coming for service at 5,000 for the service rep to send me off saying "You only get one free service so go home and bring it in closer to 10,000". Came back it in at 9,000 miles and the SAME service rep tried to send me off again saying "Your free service is actually good till 12,500 miles. You should go home and bring it in closer to that". Not wanting to waste another 2 hours, I'm now allegedly shorting myself 3,000 miles I could've used before coming here, though, I'm honestly not sure I'd trust them to honor that at this point if I did leave and come back.

    They ran my credit without my knowledge. I had over twenty inquiries on my credit. Which made my…read morecredit score down a hundred points. Was going to buy a car from Someone else and they told me I had too many inquiries. So when I investigated, I found out they were still running my credit. One credit company that I called told me the information that they received and it was not correct . They were told I had no job and no address. Sold me a car that was in a bad wreck. My insurance company informed me of the car accident. I was told I am Stuck with the car. They also changed the price of the car in the loan paperwork and charged me some fees, that I still can't get information on. Was charged for extended insurance and the insurance company said they do not have me in the system. It does not show that I have extended coverage. It's been a nightmare.

    Nelson Empire - roadsideassist - Updated June 2026

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