Elite services friendly staff highly recommend. I got reflexology treatment and it was so relaxing…read moreand soothing. Ask for cece!!

Hands down the best spa experience I've had thus far. The staff was immaculate, the decor is…read moreeverything, and massages are a must have. Highly recommended!

Nail service is good. Place is clean and well kept. Owner is unfriendly and at times quite nasty.read more

Great service. We were treated like queens! Beautiful open, comfortable salon and perfect nails.read more

I just had the best service ever. It was so fast. It was so quick the most amazing customer…read moreservice. The inside was so clean and the location was perfect. I'm so happy that I made an appointment here and I will definitely be coming back!

Was looking to get a Brazilian that does Hard wax and I came upon this business. I checked their…read morereviews and they had great positive feedback. So I took a chance With them and the receptionist asked if this was my first time and I told her yes, she asked questions to what I am looking for today. She let me know that the service is $40. She told me that they had available slots right now and she gave me over to Suely. Suely was very claim, easy going and very Funny older lady. She talked to me while giving the service. She explained her background to me and how she started this process. this lady has been in business for over 25 years so I knew she would be great. And that she was! There was hardly any pain and the wax wasn't to hot. The service was done quickly & professionally. You have found a loyal customer in me. Go see Suely if you come to the Dunwoody location.

I'm very cognizant of my Waxing expectations, and SSW&S nailed it…read more This was my first visit to Simply Sugar Waxing and Skincare, and simply impressed overall. The space is peaceful and calming, with a zen vibe that instantly made me feel comfortable. I came in for Brazilian Sugaring, and Jessa provided a great experience. Her technique was gentle, effective, and quick. The treatment room and essentials were very clean and sanitized. For aftercare, I also bought their handmade Brazilian Scrub, which is applied 2x weekly. It is all organic, smells refreshing, and has clean ingredients. A great way to protect your skin post-sugaring. The prices are reasonable for the top-quality service. Looking forward to my next appointment.

This place is amazing!!!! I've been getting Brazilian waxes at mainstream chains, but trying this…read morelocal waxing spa was the best decision I've made. I got a full Brazilian sugaring and eyebrow service, and I'm so happy with the results! The sugaring wax was much gentler on my skin than traditional hard wax, which is perfect since I have coarse hair and sensitive skin. I'm also super picky about my eyebrows and have a hard time trusting anyone with them, but they nailed it! They shaped them exactly how I asked. The ladies here are wonderful. I'll definitely be coming back next month!

Great customer service every time I come. They thrive to ensure every customer is blessed with…read moretheir experience.

Slightly disappointing experience overall. I had a Groupon, and when I called to make an…read moreappointment, the woman told me not to buy the Groupon and they would honor the Groupon price. That's no problem for me, since Groupon takes 50%, and that's crazy. The Groupon was for a Power (50$ retail) OR a Signature facial (30$ retail), and I wasn't given an option at the studio-- I was provided the signature facial, which was about the same price as the Groupon, save $5. Here are the descriptions on their website: WTS Power Facial (Chair) WTS power facial is ideal for those on the go. Your skin is cleansed, lightly exfoliated, and gently massaged. A pore-refining mask is applied, followed by a veil of light moisturizer. Recommended for all skin types. $30 ​(20 min) WTS Signature Facial (Chair) WTS signature facial includes a cleansing, exfoliation, light massage, followed by a steam and head relaxing therapy $50 ​(25-30 mins)* So that was dissapointing. Also, when I arrived, Nikki, the service provider was at the front and no one was there. I told her about my appointment, and she left to go talk to the manager. About 5-minutes later, the manager (maybe owner) and another woman, and Nikki appear and sort of surround me. The manager says, "You would like the (something) facial much better. It is so much better than the facial you have. It is much more relaxing. You have your own room." Then she pauses and says, "It is only, um, 30 dollars more." Girl, do I look rich? I came in with a Groupon. Please. If I'm going to spend a lot for a facial, I'm not going there anyway. I don't like to waste the minimal money I do have. Hence, Groupon. The upselling did not stop unfortunately. The facial itself (which I can't really put into words what it was)-- after consulting with the manager, Nikki goes into the back, and comes back rolling a cart. There was a tray with a bowl of water, and three wands with different creams on them. There was absolutely no consultation or form to indicate any issues with skin. When I was done, (Nikki, who legit did the best job she could given extreme supervision by the manager), I had not even opened my eyes, and the manager exclaimed, "Did you nap? Was it so relaxing?" OMG, she was the most annoying person ever. Just chill out and let people have a good time without feeling pressure to do something for you. I told her I wasn't napping, and my eyes were closed because it was a facial. (Do people keep their eyes open during a facial?) I checked out. She honored the Groupon price (which was basically the same price as the facial anyway), and then, if she couldn't be more pushy and rude, says to me, "Will you write a review?" I said, yes, I will. She then says, "Okay, can you do it right now? I'll show you the site and how to do it." (She wanted me to write a Google review). I told her I know how to write a review, and I will do it later. Egads. This is a franchise. Hopefully the owner/manager or whoever can be better trained on customer service. The person that did my facial was wonderful and very awesome. Hence the three stars are for her. I also tipped her generously-- hope she gets the tip!

Ask for Katy! You will not be disappointed! She knows what she is doing and I always leave feeling…read morebeter about myself!

Very nice very clean wax spot. Very aesthetically pleasing. The place gets very busy so you…read moredefinitely want to make sure you book an appointment. I got my eyebrows waxed and them tinted for wedding that I was going to be in. The wax was very quick and painless. The tinting, I don't think stayed on long enough. I know the young lady that was working that day was by herself because some other people called out so she was rushing to get through appointments to stay on time. Other than that it was a really good experience.

Shay is wonderful. I have been going to her for a year and half now. She is very knowledgeable and…read moreand uses the best wax for my skin it doesn't leave the skin irritated. She is very personal and caring about her business and clients. I will continue to go to Shay for my waxing needs. David P

Going to the Bahamas for my anniversary and I wanted to try waxing. I was apprehensive at first but…read morea friend of mine referred me to Lotus Wax. The environment was very relaxing and my technician Shay made sure I was comfortable. It was quicker than expected and I enjoyed the results. Definitely will be going back.