What has happened to this restaurant?…read more This used to be our favorite steakhouse to visit, and we would drive a good distance to get here. The service has been on a steady decline for about a year, and our most recent visit was the most disappointing so far. The rolls were overbaked and dry, and they came out dark brown with no shine from butter on top. We didn't even finish the basket, and the small plates had uneaten rolls. The salad bar was stocked and clean, but the ranch dressing was watered down, and some items, like the chickpeas, looked a little off. The service was the biggest issue. Our server was surprisingly disrespectful. I wanted a small portion with no leftovers and planned to order a kid's meal, since there is an option to eat as an adult meal for an additional three dollars which would be a good addition to the $9.99 salad bar which usually leaves me too full for a regular entree. Instead of simply taking the order, I was given a lecture about how there was no point in "gaming the system" because I would end up spending just as much for less food. I even explained that I wanted to pay the extra charge and was not trying to avoid anything. The rest of our table ordered ribs and ribeyes, so we were not exactly trying to cut corners. It felt more like she wanted to push us into ordering more for the sake of a larger tip, especially since we were also pressured to order appetizers and desserts. Because of the awkward experience, we ordered less and tipped less than usual. The manager did stop by our table, but when we gave a lukewarm response, he did not seem very interested. We are people who never complain, ever, but eating out is expensive, and there is a basic level of service and quality we expect for the money spent. Between the rolls, the service, and the fact that this is not our first disappointing visit in recent weeks, we will not be returning until we hear that things have improved. (To add perspective, we ate at a different steakhouse the day before which was very slow due to new hires being trained, but we had no complaints whatsoever because the staff was friendly and the food was delicious.)

Service was terrible! Took around 10 min just to get greeted once we were seated. Server was very…read moreinattentive. Hard to get refills and the rolls were burnt to a crisp. The mac & cheese varied in temperature (some spots were still cold and others were scalding hot.) We repeatedly asked our waitress for rolls and she failed to serve. I again tried to get her attention for ketchup and said "excuse me" she replied "I'm getting your rolls." I proceeded to ask for ketchup. Food was less than mediocre and service was awful.

I stopped in to order a gluten free pizza with Quattro Formaggi and Pepperoni. The pizza was…read moreperfectly done and delicious . I also ordered the unsweetened Integritea- a rare find and amazing. Caroline and Kenny were both friendly and made me feel welcome. I definitely recommend Tomatoes and Flames to anyone wanting to dine in a pleasant environment, with appetizing food selections, and reasonable prices.

We have been in here to eat 2 other times. WILL NOT be back! The first thing we noticed was the…read moreguy preparing the pizza had long black hair, not tied back, just flopping around and it was in his face. He kept slinging it back while he was preparing the pizzas. Hair net? Service was slow to say the least. They were not really busy, four tables at most, but it took forever to get out meal. Then finally when it did come, our daughters food came first and much later, nearly 10 minutes, our meal came. Normally, the meals should come at the same time, or at least, close together. They tried to say, "we have to make the food in the order it was taken. We all ordered on the same ticket! We noticed they had trouble finding the tables every time they had an order. I thought that is why everyone took numbers to the tables! When our meals finally came, we had to ask for napkins and silver ware. Then we had to get our own refills. When we first went in the TV was on but no sound. It was perfect. Then the TV went off and very loud music came one. Not good. My husband ordered unsweet tea, which ended up being nasty, sone designer tea with mango and passion fruit in it. They replaced it with water. We did ask for a refund and got it. My daughter ordered a BBQ chicken pizza. However, the sauce was also nasty, some kind of Ale 8 mess. They replaced it with a different pizza. However, we then had to wait once again for the new pizza. WILL NOT GO BACK!

Couldn't believe their great reviews on Yelp so went to see and this is not a 3 star place. Chicken…read moreAND sides were not good. Wouldn't recommend...

When I arrived at this location, they had 20 cars lined up around the drive-through and the parking…read morelot was completely full. Everyone brags about it. This is the best Lee's in the nation. As far as taste, my food tasted like it normally tastes but it had a little bit of extra fresh in it. The potatoes tasted extra fresh. The chicken was not dried out and was really juicy, and the mac & cheese was also creamy and not dried out as well. Is it worth the drive if you have a Lee's close to you maybe maybe not but if you're in the area, I definitely recommend it.

Unfortunately, this chain has passed its prime! I waitressed at one of their restaurants years ago…read moreand it was delicious and a great place to hang out for happy hour or any hour. The best items on the menu have been removed and they change the menu too often. This particular restaurant started out strong because previously alcohol could not be served. I think alcohol is the only thing saving this restaurant. The service is slow and it takes FOREVER to get your food. Do not order any unlimited item unless you planning on being there for the day. That being said, my mom ordered spinach dip. We went ahead and ordered soup and salad. The spinach dip was good and hot. The chips were crisp but a bit greasy . Our food FINALLY arrived. The cheese on the French onion soup was melty, but not golden or browned. The salad had decent flavor, but the chicken obviously came with grill marks. My mother's experience was the same. We didn't order a refill. Patricia (Patti) was our waitress. She has been here forever and is a local gem !! All the locals want her to serve them as she is very efficient! This restaurant is not my favorite, but they have French onion soup so my family will drag me back!

Waited about 10 minutes to be sat down since no one was up front hosting. Ordered our food (an…read moreappetizer) and waited about half an hour before it was brought to us... cold. Server was not very friendly either. Food also made me sick. Used to really like this place but I probably won't be back.

Super disappointed with this location. We were excited to find it just off the interstate as we…read morewere passing through. Unfortunately we never got served. We went through the drive-thru and placed an order for the 16 pc chicken bucket. We were put on hold then was told the bucket would consist of 1 breast, 1 leg, and the rest would be wings. The cost for the bucket was over $50 and obviously we were not ok receiving only wings. Despite it only being 7:00pm we were told that's all they had. We ended up going to another restaurant.

I said no ice and they gave me ice and no spoon umm that's not good how rude like whatread more

The food has always been great every time we have been there. The service is ok not always the…read morebest, I guess it depends on who you get. It's very the nice inside, good sized booths and table n chairs. One issue I have is the bathroom the stall is so small that my arms touch both sides and I'm squeezing them in at that just to get in it it's like it was made for little boys/kids. And several times they have been out of soap n paper towels. Not good for a food place I should know I worked and owned some myself, but besides that it's all good.

Absolutely Needs to have ICE do a walk through of this place. Bathrooms do not have soap or paper…read moretowels often. No excuse for that when it comes to a cantina or resaurante​

Wow! First to review!…read more I don't typically give fast food joints five stars, but I had to for this Subway. It might actually be The first five star Subway review I've ever written. Wait, I take that back, maybe not... So this is located inside the pilot travel center. Looks relatively new, everything immaculately clean in the back, the ladies were very nice. I ordered a spicy Italian protein bowl, with all the veggies, extra pickle, jalapeno, pepperoni, and olive. So where the fifth star comes in, is one of the ladies pulled my meat for my protein bowl and began cutting it into bite-size pieces as opposed to just slapping it Right on top. Another Nice woman came from the back, and started getting me my vegetable ingredients while the other lady was cutting my pepperoni. SHE then began to cut my tomatoes into bite-size pieces! I've only seen this done one other time and some other state. But it's super nice to not have to cut your stuff, and to be able to just take a bite with a fork! I like my protein bowls like soup, so I asked for extra oil and vinegar, and the first woman who began ended up putting the finishing touches on my bowl. Gave me the perfect amount of oil vinegar. Enough to drink! Hahaha! I don't come through here often, but I hope for the employees and franchisees sake, they keep up this caliber of service and quality! ***DISCLAIMER*** This pure, uncut, honest review is federally protected under Federal Law by way of Bill #EO14149. Removal or alteration of this review by Yelp and/or their affiliates without Expressed consent by it's author is strictly prohibited by FEDERAL law. VIolators will be prosecuted, and litigation imminent.

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.