Went to browse the glasses at Sunglass Hut just to see what was there. Really not expecting to find…read moreanything at an "outlet store" I was looking for some replacement aviators. I asked a young man that was working there if he could tell me what lens size one of the Ray Ban's were, he looked at me a little puzzled but Jennifer overheard my question, came over, looked at the tag and stated these are 58's. Then said to the young man, "I'll teach you". The point of my story is Jennifer is fantastic! She had a store full of people, asking questions, dropping glasses :( and on top of that was training someone on a busy Holiday weekend. She was helpful, energetic and patient. Again, I didn't plan on finding anything but the experience alone made me want to buy my glasses there, especially after my interaction with Jennifer. Keep up the great work, I'll be back!

I had a very disappointing experience at Ojo Optique…read more I purchased my glasses there less than two years ago. This week, I brought them in for a simple adjustment. The glasses were in excellent condition when I arrived, and a staff member even commented on how well they had been cared for. During the adjustment, the store manager used pliers on the nose piece, and it broke off while in his hands. I was then told the nose piece is soldered to the frame, that it could not be repaired, and that I was essentially out of luck. No warning was given beforehand about any risk of breakage. And, no liability waiver was presented. No offer of assistance was provided. After contacting ownership, the only resolution offered was to replace the front piece at half price ($130). Since the damage occurred during an in-store adjustment, I expected the business to stand behind its work and replace the frame. I understand that accidents happen, but how a business responds matters. I was disappointed that full responsibility was not taken for damage that occurred while the glasses were in their care. This is a local shop with very high prices, they should provide better customer service!

On vacation I lost a screw to my glasses. I called ahead to make sure they would be open and that…read morethey do repairs. Matt was very helpful and was able to replace the screw in very little time, and even indulged me in looking at a couple frames. The shop is very nice, and has excellent and unique choices for a larger fit, and all the frames are small designer companies with very stylish designs. I will definitely be making an appointment on my next trip out!

This location is absolutely stunning! It's a beautiful space! Right in the heart of downtown! Staff…read moreis amazing, so knowledgeable and professional. Great selection of frames! Best quality lenses I've ever had! If you're visiting you should definitely check them out! So many European brands that I've only seen sold here!! Plus they sell Chrome Hearts in SANTA FE NEW MEXICO!!! Whaaaaaat!!!!

Not recommended. I had to pay $130 for simple eye exam that should have been completely covered by…read moremy vision insurance, because Botwin decided that they had done something "medical" rather than simple eye exam, so submitted claim to my medical insurance (which charges me deductible) instead of my vision insurance. The "medical" thing they did? Noticed I have mild cataracts, and said I don't need to do anything about them. This is the exact same thing I've been told for years by other optometrists who always submitted claim to my vision insurance, which covered the entire cost of the eye exam. Thus I had to pay $130 for them to tell me something I already knew, and that didn't need to be treated. I took this up with person at my medical insurance company, who told me that the insurance company had to go by the doctor's "code" for the claim, but that this "coding" sounded unreasonable to her, since the cataracts had already been diagnosed by another doctor, and aren't causing any problem yet. That person --- who works at the insurance company -- wondered if this was a way for an optometry practice to make more money. I don't know, but I'm not returning to Botwin again.

The collection in the store has been very well curated. We didn't have to dig through a lot of junk…read moreto find treasure. And the prices are so reasonable! And to be able to sip a drink while browsing is just the chef's kiss. The only potential downside is that they have nothing to eat. So if you wanted a little cookie to go with your coffee, you're out of luck.

Was very disapointed on my visit to The Good Stuff. Nothing good about it, especially the the…read moreperson working the counter. I was looking for a specific record they had posted on their website but the employee was very rude and dismissmive, not helpful at all. The place and empoylee was pretentious, fake and lacking in authenticity as is everything in Santa Fe. This place might be ok for a cup of coffee but employee was so rude I did not even give it a try.

This is a family owned optical shop that has the latest styles in glass frames. The grandmother,…read moremom and daughter run the place. All with lots of experience so that I felt well cared for. Second time I've ordered glasses from them. And I'm happy to be back. Their prices are competitive with a nice discount on a second pair. Only issue is that they don't take insurance which seems to be the way almost every optical shop works now. I like this family so much that I don't care if I have to submit the charges directly to my insurance.

Excellent customer service. Goes beyond the usual to insure the product is exactly what the…read morecustomer needs and wants. I wouldn't even consider another Optical Shop. Curiously, while I was there a couple arrived having driven from Albuquerque because of the extraordinary customer service.

Steve knows his merchandise and how to expertly pull an outfit together. I loved his store!read more

Steve was so fun to chat with! This place has lots of great heritage workwear brands, Filson…read moreespecially caught my eye. We will be back to visit and check out the next order of Selvedge Denim!

Nice thrift store with fair prices! Staff were helpful and we found a couple of gems. Would put…read morethis on my list to check out regularly if I lived in town.

We came into The Cat to do some thrifting. :) we were so impressed by everything here. Their…read moreselection of items were in great condition, their changing rooms were spotless and their floor was well organized. The staff were friendly and helpful and we enjoyed ourselves. They feature some great art and goods from New Mexican artists! The proceeds go to animals in need. I hope that this can become a must do for not just locals, but those coming out of state! Our treasures we brought home are even more special to us because of The Cat!

"Thought i stumbled into jewelry heaven! So much to see! More than EXCELLENT selection of…read moreAFFORDABLE pieces from elegant to funky!!! Will bring all my visitors here for that extra special memory to wear home from Santa Fe!"

I love Loreen and Larry! I come to Santa Fe every year from Austin for my Birthday week and I get…read moreto spend as much time as I like without any complaints from my family. My husband and son have things to do while I get to find beautiful pieces. They are such wonderful people! So genuinely nice and welcoming! I have bought numerous pieces here over the years-they have always been high quality and beautiful! One year I could not remember what street it was on-my family walked down every street until we found them! Always a pleasure to shop here!