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    Sunglass Hut

    5.0 (1 review)

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    11 years ago

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    Ojo Optique - Shop dog

    Ojo Optique

    4.2(50 reviews)
    7.6 mi
    $$$

    On vacation I lost a screw to my glasses. I called ahead to make sure they would be open and that…read morethey do repairs. Matt was very helpful and was able to replace the screw in very little time, and even indulged me in looking at a couple frames. The shop is very nice, and has excellent and unique choices for a larger fit, and all the frames are small designer companies with very stylish designs. I will definitely be making an appointment on my next trip out!

    I had a very disappointing experience at Ojo Optique…read more I purchased my glasses there less than two years ago. This week, I brought them in for a simple adjustment. The glasses were in excellent condition when I arrived, and a staff member even commented on how well they had been cared for. During the adjustment, the store manager used pliers on the nose piece, and it broke off while in his hands. I was then told the nose piece is soldered to the frame, that it could not be repaired, and that I was essentially out of luck. No warning was given beforehand about any risk of breakage. And, no liability waiver was presented. No offer of assistance was provided. After contacting ownership, the only resolution offered was to replace the front piece at half price ($130). Since the damage occurred during an in-store adjustment, I expected the business to stand behind its work and replace the frame. I understand that accidents happen, but how a business responds matters. I was disappointed that full responsibility was not taken for damage that occurred while the glasses were in their care. This is a local shop with very high prices, they should provide better customer service!

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    Sunglass Hut - sunglasses - Updated May 2026

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