I arrived from the mainland and received a call from my primary doctor that the lab work I did a…read morecouple days ago was somehow canceled? I was in panic mode as my blood work was required for my upcoming surgery when I return back to mainland. Initially, I walked in a competitor (not Clinical Labs of Hawaii) lab. They didn't draw my blood as they needed a verbal authorization from my doctor's even though I have the lab order document in hand. It was past 5pm on the mainland so I doubt they can get authorization same day. I will give this other lab credit for suggesting I go to Clinical Labs. They gave me the address to the nearest location which I sped over to the Hale Pawa'a location. Office was on ground floor near the garage. I walked in a Monday late afternoon and luckily no one was in front of me. There was 2 staff who immediately greeted me with a smile at the desk. I explained my situation and what i needed, I provided my documents and the assurred me they'll take of me. My Phlebotomist was friendly and to the point. She assured me the results will not take too long (couple days) and will be sent to my doctor. Back at home I followed up with my doctor and lab work received! Thank you to the staff at Clinical Labs - Hale Pawa'a!

Loved the service…read more.. Did you know that they have this lab right in Hale Pawa'a as I frequent this building for several other services I had no idea it was here right on the ground floor too lol! You can find them yup on the first floor for super easy and convenient access just head left from the security desk and it's down the hall. Though the first hour is free at this location what I did actually was park outside at the metered stall as this building does fill up quite fast as I find myself swirling around several levels only to go all the way back down for a quick stick and if you park on Young Street just walk though the back loading zone where there's a door and it will lead you directly to the lab. You're also able to make reservations online to secure your spot incase of moments of several walk ins in it gives you priority which is nice especially if you're on a time constraint and it's always a blood draw for me so it was quick and easy process as the staff there did without any issues even the arm that most folks says they can't and that's a skill that worked amazing and no bruising. Awesome skilled and friendly staff that gave me the comfort to get it done so fast and easy. Thank you!

I had a fasting lab to have pulled and I had many locations to choose from. It was most convenient…read morefor me to choose the one by Ala Moana inside the Bank of Hawai'i building, the fifth floor. They opened up at 7am which was a great fit for me. I was there a few minuets before they opened and there was one person waiting ahead of me. They opened right on time. Their office is very clean and organized. I was warmly helped by Alexis and after she updated my personal information and she took me right back. Alexis was just as efficient, and very hygienic with drawing my blood. We had a friendly conversation and when we were back out front I asked if there was a way I could see my lab results and she went through how to do that. This was an excellent experience and I would not have any issue bringing a loved or or recommending to anyone.

Ronette was amazing. I have very difficult veins and usually have to get poked by several different…read morenurses. She was quick and very experienced. I am greatful to have found someone who knows what they are doing. Thank you so much. And no bruises.

MinuteClinic is such a useful resource to get immediate health care. I know trying to get a…read moredoctor's appointment can take days, weeks, and sometimes even months, and by that time, it's useless to even go. Making an appointment is very easy. You can do it on the CVS app or the website. Times are usually available, and walk-ins are accepted as well. I managed to make an appointment on the same day. You check in at the kiosk, and just wait your turn. Valenso was the nurse practitioner who was there today. He was very friendly, personable, courteous, and professional. He makes you feel comfortable and at ease. You can come here for almost anything from minor injuries and illnesses to vaccines and injections to skin issues to earwax removal and then some. Overall, MinuteClinic is definitely useful. Super friendly staff. Clean and bright room. Very easy to make appointments for the same and next day.

I'm NOT a hypochondriac but I consider myself proactive about taking care of my health and…read morewell-being. That being said, I don't usually see my PCP unless I'm feeling like "Death is knocking on my door" and I always go in for an annual physical. This past weekend, we were experiencing a lot of rain and humidity which in Hawai'i, often comes with VOG, when the storm system comes from out South. So, when I woke this morning with some allergy symptoms, I decided to contact the CVS Minute Clinic instead of calling my PCP. The online process of contacting a CVS Minute Clinic was quick and easy. -Go to http://www.cvs.com. Select Minute Clinic. -You can look for the nearest site of Minute Clinic that is located in a CVS Pharmacy plus see what the waiting time is. -Make your selection and you will be assigned an appointment and a confirmation code. Your appointment time and code will be sent to your e-mail and phone (text). -Show up at least 5 minutes prior to your appointment to check-in at their dedicated kiosk. Of course, rather than scheduling an appointment, you can walk-in and they'll see you. However, just know that if you walk-in, those who have appointments will be seen before you. Today, I saw Reynard Nievera, ARNP, who was congenial and professional. He was thorough with his line of questioning as I described my symptoms. After taking my vitals, I told him that I was concerned that my symptoms were just due allergy to the VOG or possibly the onset of flu. Reynard took a couple of test samples and luckily it turned out that i was having allergies. He prescribed several medications which I was able to pick up from the CVS Pharmacy around the corner from this office. Also, I agreed to have follow-up calls to make sure the medications are helping to address and relieve my allergies. The Minute Clinic offers several programs that would augment those that your PCP would prescribe. Their business hours and locations are convenient (usually located inside a CVS store), especially if you're unable to get to your PCP on the same day. They even accept many health insurances. Go ahead and check online to see if you might be able schedule an appointment or walk-in to a Minute Clinic near you.

Pre-covid, I used to come to this lab for my routine lab work an hour or so before my annual…read moreappointment at the Outpatient Treatment Center. Now appointments are required, although walk-ins are still accepted, except you'll have to wait. At my last appointment, I didn't know this change, because I don't keep up with hospital policy or operational changes. The receptionist was gracious enough, even if she dragged the sign that told people already in the lab that appointments are required and pointed to emphasize the new policy. I had to wait over an hour for the next available slot. She wouldn't budge, which was both mildly annoying and assuring (means next time I make an appointment they'll keep it for me). I went in today a few minutes past my appointment time. I saw the sign regarding the "new" parking rates, 0-30 minutes: FREE. Hmmm can I get out of here within 30 minutes? I dug out my parking ticket, checked the timestamp, 12:02. I checked the time, it was 12:08 (luckily I didn't have to drive too many levels for a stall.) Maybe I can! Not long after, I was called, and the nurse found a cooperative vein with one poke, even though apparently I have small and shallow veins, despite them being so visible. I was in and out in five minutes! (I was done even before the man who was called in before me!)

I had 2 orders for blood tests and she recognized that I was supposed to fast before taking the…read moretest. I had to wait so she was nice enough to give me a copy of the lab requests so I could do it another time.

I had an appointment with Dr. Liquido and received excellent care. He answered all my questions you…read moregave me his full attention. I highly recommend Dr.Liquido. Carla L

Please why do you guys make it impossible to reach and schedule an appointment??? I can't schedule…read moreon the app it says nothing available. The phone number listed here is automated and no one picks up. How am I supposed to reach you......

I go to this Straub because I was referred by Straub Hospital to see a PCP, specifically Dr. Laura…read moreHernandez. Her office is in the same place as the Ward Urgent Care. This place is very nice and clean, with ample parking. I love coming here because the staff is very nice, especially Stacy at the front desk. One time, I was super early for my 8 am appointment... she opened the front door for me, so I could sit inside the waiting room instead of standing outside. Dr. Laura Hernandez is super nice too. She explains things in detail, and she always listens to you. Conveniently, there is also a place in the same office to do labs if needed. Highly recommend this place for any of your non-emergency medical needs.

I've been here for their urgent care services a handful of times. It's perfect for when you're ill,…read morebut not too ill for the emergency room, yet you don't want to schedule an appointment with your PCP because that availability might not suit you. Just like many other urgent care locations, the wait is sometimes really long because you are seen based on the severity of your need and depending on how many people arrived before you. I like this location because of its conveniency... In the Kakaako area, next to Ward Center. Parking is above in the Whole Foods parking structure. The patient service has always been good and they are attentive. The clinic is also very clean, from the moment you enter.

Kapahulu Medical Clinic is located where KC Drive Inn used to be and has been around for many years…read morenow. There is lot attendant who has been there for many years and pretty much knows where the empty parking stalls are and will direct you to the nearest one. The parking lot can get crowded so he might have you wait to drive in. Before you get to the elevators to go up, you will have to have your temperature checked and they limit 2 people in the elevator at a time. Since it is a clinic, don't be surprised if you have to wait awhile to get in. They are pretty much a mini hospital as they can do all the regular tests such as blood, urine, take x-rays, ultra sounds all in the same building. Pro Tip: make sure you go early just in case the parking lot is full and you have to wait. Remember, in most cases, it's ok for you to wait but not your doctor.

Kapahulu Medical Clinic is the best clinic I've ever been to. The staff is so friendly. They make…read morethe visit to the doctor's office worth the wait. They even have a little snack section next to the pharmacy on the 3rd floor. I take the bus to the clinic. Therefore, parking isn't a problem for me. If you don't mind the walk, I suggest parking in Market City Shopping Center or down the road in Safeway's parking area, if you can't find a stall. They have a little area to park mopeds and motorcycles near the parking entrance. If you're taking the cab/taxi, or just waiting for your ride, there's a few benches outside to rest your feet. Since it's a clinic, expect it to be busy. They do X-rays, blood tests, urine tests, dialysis, and ultra sounds in the same building. They also have eye doctors. I think they have kids doctors as well. They have other specialists that I'm not familiar with too. It does take a while to get a room but it's worth the wait. I personally see Dr. Chen. He is very informative and knowledgeable. Also, he has a sense of humor so that helps out a lot. I always leave the clinic with a smile on my face. They updated their phone system so now there's a menu to listen to when you call. You might get put on hold for a minute or two, but they're more than happy to assist you. The staff really does try their best to serve every patient in a timely matter. Appointments aren't necessary but it's highly recommended. If you're scheduling an appointment for the same day, call as soon as possible (8:00AM.) This clinic has everything I need in one building. *Yikes I guess one of the older receptionists wasn't in a good mood today. She didn't seem approachable like a receptionist should. Dropped from 5 stars to 4.

Been coming here for my Workman's comp doctor check ups and Dr. Hwang has always been professional…read moreand efficient. His nurse assistants are all very caring and full of aloha, the office is also very clean and tidy. The pharmacy here is also very quick and efficient, I was prescribed pain meds and didn't have to wait that long. I've had great experiences with Kaiser so far.

Today, Thursday.22January.2026, I had my second of three physical therapy appointments…read more Not gonna lie the first PT session left me a bit sore till the next morning. I've tried to limit my activity - light duty at work - and it's been six week since my slip and ankle fracture. But the last week, I've gradually stopped babying my ankle. I have to relearn to walk again...so weird. Whether it was the optometrist, physical therapists, or my primary physician: I can say I've only had positive and caring, knowledgeable care.