This is a great place. They have great service and are very nice people. I had my oil changed there…read moreand they did not charge me a fortune.

I went to WIZARD with a problem, but it wasn't fixed. I went back and after going back for the SAME…read morePROBLEM, they said they fixed it but it isn't fixed again! But they charged me a lot of money! This place is not trustworthy and if you have a high-end car, they will charge you based on that high-end car and not fix the problem. I am not sure what the problem is with these people (maybe they don't like certain people) but something is suspicious about them. I contend that they didn't switch out the parts and just charged me for that issue because you will have the same problem. You can take your chances with them but I would look into another place to avoid the risk. I am not sitting here and the problem has gotten worse. Although I called to complain yet again, they were comfortable with me just contacting the authorities to try to resolve the issue. Make up your mind about using them, but in my opinion, I wouldn't. "They won" in my case, but caveat emptor (Let the buyer beware). Your money is hard-earned so go to someone you trust. Or, just take your chances!

Came to work on my wife's car, he came once was not fixed, came twice my wife's car is still…read moreskipping. Tried contacting will not respond. Now I need to find someone else to fix it.

I spoke with this company regarding replacement for a catalytic converter and was advised to see…read morefor certain that it was the problem, went ahead and scheduled the appointment for 10 am on the day of service he never called and I had to be at work for 2pm so I left the vehicle with my son. This guy did everything but the catalytic converter and was charged 400.00 in an hour time my engine light was back on, call him back to look at and scheduled for him to return on Monday at 11am, checked with him an hour before and he stated his wife had a doctor appointment and will come as soon as she's done, 3 hours later I hadn't heard from him so I text to get an update on his e.t.a, no response. I wished I would have read these reviews before going forward. Hope I can save the next person, please do not use this company. After I went for a second opinion and learned that my catalytic converter needed to be replaced, so not only did he did not do the job he was hired to do but stated he changed the sparks plugs and didn't let me know what work he was doing. Im taking the company to small claims court. I hope this helps the next person

Overall great service Steve is VERY knowledgeable and skilled at what he does. He came by diagnosed…read moremy car at a reasonable price, quoted the price and ordered the parts at the most amazing price. If you need work done call Steve he is legit and an expert!!!

I contracted with Steven last August to fix the air conditioning in my truck; he gave me a year…read morewarranty on the work (parts and labor); verbally of course so I don't have anything to fall back on in writing (my mistake). After I paid him upfront for the parts (didn't have an issue with that) on August 22, I was told he would have the parts by Tuesday the 9th of September (18 days after supposedly ordering them, but okay)... I texted him on Wednesday the 10th asking when I should expect him. He texted back said he had been sick and asked if Friday the 12th would work. Told him sure. Friday comes and he doesn't show. I text him back and no response. This continues through the ENTIRE following week with no response from him. He finally shows up on the 19th (nearly an entire month after we first agreed he would do the job). I paid him via CashApp for the labor and figured that was the end of the situation. When he left, I was happy, finally had some air conditioning in the truck. My happiness was short-lived, because by Monday it was back to blowing hot air (no freon). So of course, I texted him and finally Wednesday the 24th he said he would try to get to me by the weekend (26-27 September), of course that didn't happen. He texted me again on the 29th saying he would "try and make it today".... Finally on the 30th of September he made it back over to redo his work. Everything since then was fine until last Sunday, May the 17th. The AC started blowing hot air again (obviously the system has sprung another leak). I've attempted to contact him via text every day since then with absolutely no response. Oh, and for those of you wondering why I'm texting him instead of calling, he doesn't answer the phone and hasn't even bothered to set up a voicemail. If you have an AC issue, find someone else. I'm fed up with this nonsense. Thinking about small claims court, but at this point I just need some AC.

David is a complete angel! Very kind and professional and got us picked up in less than 10 minutes…read more I truly appreciated the amount of care that he took with us and our vehicle. Thanks David!!!

Please don;t go here. The customer service is horrible. Young guy at front desk is very sarcastic…read more I use to go to this shop before 2016 with my old car and kids vehicle. If you are a female; they will make up lies about the issue going on with your car just to get extra money out of you. Got a diagnostic which is 67.00 and they told me it was my CV joint that's making the loud noise. I took my car to another mechanic and found out this was not true. I needed new brake pads.

The worst!!! I paid thousands of dollars to get my son's transmission repaired. They weren't able…read moreto so we agreed they would refund the money and I would have the car towed to another repair shop. I had it towed and they refunded half the money with a promise to refund the rest the following week. They never refunded the rest and now I'm currently suing them because the only thing they did was remove parts from the car that they didn't return.

Came here for a $17.99 oil change. Sure it takes a little longer than a place like Valvoline (not…read morethat long still), but you have real mechanics touching your car instead of kids with part-time jobs, nobody nags you about extra work to try to make more money off of you, and you can't beat $17.99. The guy at the counter was nice, and they got it done quick for not being a quick lube station. I plan to go back soon for an alignment.

** I Feel Taken Advantage Of -- Deeply Disappointed**…read more I'm heartbroken and angry after my recent experience with J & C Auto on Bright Star Rd. in Douglasville. I brought my car in to have the front bumper replaced, and was **never told** it would cost an additional \$1,500-\$2,000 to have it painted. I was in constant contact with Juan (owner's son), and I totally feel as if he took advantage of me. When I arrived to pick my car up and saw that UGLY bumper, I was floored! And oh, he was VERY apologetic for "not telling me" the bumper came primed AFTER I'd already paid them \$1,100, but made zero effort, ZERO attempt to make it right and retain my business. He had the nerve to say out of his mouth, "Ma'am, we wanted to do our best to save you money and get your back to you as soon as possible." What??!! I am no dummy. I know what primed means. I know that many exterior car part replacements come primed, which is why I texted Juan while they still had my car to request a quote to replace my passenger-side mirror and SPECIFICALLY asked for a bottom line that includes the cost to paint it which, by the way, was a ridiculous amount! He actually tried to tell me it was that expensive because they have to 'program' it. Goodbye! What hurts even more is that I truly believe I was treated differently -- and unfairly -- because I came in alone as a woman. I had taken my car here once before in 2024, but that time my ex-husband was with me. The difference was night and day: the communication was clear, the pricing was fair, and I felt respected. This time, I felt dismissed and misled, like I wasn't taken seriously or worthy of the same transparency. No one should be made to feel like they're being taken advantage of because of their gender. I trusted this shop, and now I feel completely betrayed. Ladies, beware. Spend your hard-earned money at an auto shop that sees you, respects you, and won't prey on your ignorance or your wallet. Do better, J & C Auto.

I have been taking my car to J & C Auto for over 10 years of service. I drive a 25 year old car…read morethat has limited mileage on the vehicle. The lead mechanic/owner is very good at fixing what immediately needs to be fixed and outlining what has more time before it needs to be addressed. This helps me managing repairs over time instead of being hit with an astronomical bill. Most shops try to get you for every bit of work they can get in while they have your attention. J & C is not in the business of fixing every item that needs repair on your car if there is life on item they will make you aware and let you determine if you want to move forward. Being honest and truthful goes a long way with me. J & C auto displays this character.

I picked up my vehicle after being told it was ready, and within 15 minutes of driving home, it was…read morejerking, skipping, and the gas pedal would not respond--the same issue it was brought in for in the first place. I drove straight back and asked who was riding with me so I could show the problem. Instead, I was brushed off with "let me check the fluids." It was brought in for a transmission replacement, not fluids. When I tried to explain, I was told just to write my number down and then completely ignored. The man looked me in my face with zero respect. What made it worse was how differently he spoke to my son compared to me. He had no problem talking with him, but when it came to me, a woman, I was treated like I was stupid. This shop clearly does not care about respect, customer service, or actually fixing the issue. I left frustrated, disrespected by the owner of Mobil 1 Auto repair.

Pulling a trailer on a 1000 mile trip and just happened to have the bearings on one axle go out on…read morethe freeway in Douglasville. Lucky for us Rohan at Mobile 1 Auto Repair was only minutes away. We called him first thing in the morning and explained our predicament and he said to bring it right in. He was able to replace both hubs and get us back on the road in no time. He went over all possible options we had and that's what we decided on. It's very stressful to be stranded 700 miles from home and he was so incredibly nice and helpful. I can't recommend him enough. Seriously. If I'm ever passing through again I'll probably stop by just to say hi. The world needs more people like him, especially mechanics. Thanks Rohan!

I highly recommend this business! They are honest, straightforward and communicate well…read more Most recently, I brought my Honda in for a tune up and They did a fantastic job ensuring my car was cared for and were very timely with contacting me. I asked them to also check out my car to see if any additional items needed attention, while they completed the tune up. They could have easily "created" reasons to try and up-sale unneeded things, because my car has 318K miles on it- but they didn't. They were very straightforward and honest. Trey was my service tech and he explained what would be inspected during the tune up, contacted me when it was ready for pick up. About a week after I picked my car up, the company reached out again to make sure everything was working correctly. This company's communication is spot on! Other places I have used promise to call, but never do. This place is great! I originally brought my car in a few years ago because I was leaking radiator fluid and my previous shop could not locate the cause of the leak. Douglas County Autocare found the cause immediately and fixed it. They have my business for all my vehicles!

This was not the way we thought it would, you look at anyone with the name Napa name would be more…read moreon their game. The truck is a company truck, and it's not moved much and it's old, but we took it to them about a power steering leak, 3 times for the same reason and it still has a leak, I can't make this up just really disappointed because we have to find a shop to look at it again for the same issue. SMH

The people at West Georgia Tire on Fairburn Road are the only people I trust to replace my tires,…read morechange my oil or fix my breaks. They always do a excellent job, they will never over charge you and you can trust them that if you need something repairing, then it is true. I have taken my car in, thinking something needs repairing and they have told me I am good and nothing needs to be fixed. They could tell me anything, I would not know the difference but these people are honest and it shows.

I needed two tires and I showed up at 5:30PM and they had me on the road by 6:00PM AND they did not…read morecharge an arm and both my legs!! I would highly recommend seeing them.

I must say these guys n gal really are great at fair pricing and fast quality service.. I highly…read morerecommend this establishment first before you go to another shop. You won't be disappointed. I Guarantee it!

I took my car there for a simple brake pad installation. Oh…read morethey gave a great price in the start. Then they didn't do something right. My car sounded like a bucket every time I hit any pot whole it sounded as though the whole right wheel was coming off. So they said oh it's just a sway bar link. So I purchased the Sway bar links, and they said well you may as well replace them both so I did. When I drove away, now both front tires were doing it. The owner rode with me, and said oh it's just that you must replace the Struts. To the tune of about $800 just for part. I drive a 2014 E350. I drove away so mad I could chew nails. The parts store recommended somewhere else. All tune would not even ask if they could correct it. They put the newest most green tech on my car who had an issue removing the front tire. They invited me come back and work on my car again. I went to another repair shop. He found that they intentionally left the pars disconnected so I would get more work done by their incompetent shop. DO NOT GO TO THIS PLACE. IT IS WORTHLESS THEY WILL TRY TO DRAIN YOU FOR EVERY CENT YOU HAVE. YOU WILL NOT NEED THE PARTS THAT THEY WILL RECOMMEND. IT COST ME $ 55 to have the parts tightened, that they were trying to use to soak me out of more money.