I really like their food, but their latest 2 for $12 for Rewards memebers is misleading. In big. bold letters, it reads 2 Culinary Classics for $12, but what it doesn't say is that you have to order a protein, which are over $4. So the 2 for $12 is more life 2 for $22 or more. read more

The service was horrible. I was here from out of town . I walked in and was told it would be 15 minutes before they could take my order. 40 minutes later, I saw numerous people come in and pickup mobile orders. I then asked if we could order yet- was told no. Asked if I should order online. Then she took my order. A minute later a man came out from back and yelled at me in front of everyone that I made her cry and I could anywhere else to eat. I never raised my voice. The worst customer service and incredibly inappropriate. read more

Took forever to order. They couldn't even get one person's order in half an hour but came right away to check everyone's mobile order. Couldn't even take maybe one minute to get one person's order in even though there was a line of about five people who all had been waiting over half an hour. Over two people walked out because nobody was even paying the slightest bit of attention to the customers who actually wanted to order at register. Food is alright but no way is it worth the horrible service and passive aggressive attitudes from staff. read more

Delivery - just don't. They don't have reliable delivery driver and offer no customer service when they keep you waiting

This place will always hold a special spot in my heart, and I still enjoy coming back for the nostalgia. Unfortunately, it's not quite the same as it used to be. The menu has changed, and some of the ingredients just don't have that same quality or flavor I remember. It's still decent and worth a visit now and then, but I do miss the flavors it once had. The location is good and the service is friendly. This location has seating both downstairs and upstairs and the vibe is young! read more

Noodles and Company - Pasta Fresca - Noodles Near Me - Madison, Wisconsin

Great soup and fast service. Good noodles too. Solid choice on state street if you need something quick and filling

I waited for an hour and 20 minutes to pickup an UberEats order that was just sitting in their kitchen for at least a half hour. Wasted my time I could've spent making money more deliveries; I literally had a customer cancel on me for a subsequent order because this one was taking too long read more

So a few things. I always get the same thing and today it tasted off. Like wrong sauce off. Also I always want the regular size and this jerk gave me the small of everything and did not ask my preference. I knew something was wrong when the total was short like $3+ off what it always is. Then when it came up togo which I was not asked I just felt like I wasn't welcome to eat there. Lastly, the ginger ale tasted really weird which usually means they don't clean the machine. I like how after his terrible customer service the POS asked me if I wanted to tip. Funny cuz normally I would. I won't be back to this location EVER. read more

Great location on State St. In an old building in the corner. You can sit by the windows on street level or head upstairs. There's a lot more seating up there. Get a table in the apex corner and get a view of State St. Nice hangout for college kids. The is predictably good. I especially like the spicy peanut sauce dishes. There scampi style seafood dishes are also satisfying. The pot stickers are tasty, especially in the spicy soy sauce. They also have a zucchini noodles are very good, maybe a bit al delete at times. Take a number and they'll bring the food to you. Although the girl taking our order was obviously having 'a bad day', the other staff members were very polite e and helpful in getting us whatever we needed. I would definitely return and try other dinner combinations. I like their food. Oh, by the way, their big blocks of Rice Krispie treats are awesome. read more

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This store raised its prices by approximately fifty-percent within the last two weeks and put up a new menu that doesn't mention prices so you can't tell until after you order. I'm was a regular customer. I won't be back. read more

Food is great! Very affordable. Got the Pad Thai. Big portion, more than I could finish. Interesting menu. Bears coming back to. read more

Noodles and Company - Looking towards front counter from the seating area. - Noodles Near Me - Madison, Wisconsin

Just downloaded yelp because I have to give my support for my favorite restaurant. This Noodles & Company makes some of the most delicious food I have ever eaten in my entire life. Seriously, I know I probably sound crazy, but they know how to get it done here. Incredible service too, I was helped by two workers named Ryan and Mara who were incredible. I love the three floors, it gives the restaurant a very unique feel. Taste: 10/10 Cleanliness: 10/10 Service: 11/10 Overall: 10/10 Noodles & Company on State St has my heart forever. read more

We ordered food for 30+ people for a working lunch at a meeting. Everyone ordered a week ahead on line and it was all individually packed. All orders were correct. I got the chicken Alfredo. Tasty! read more

This location has a mulit-level layout. The ordering process was relatively fast but the preparation of the food was slower than typical for a Noodles & Company. The quality of the food was consistent with other locations. The dining area was a bit filthy and tables were cleaned. read more

The service I experienced at this location was really great. I put in a mobile order for pickup and it was ready in about 15 minutes. Today I ordered the penne rosa with parmesan crusted chicken, a baguette, and a rice crispy. Shockingly, the baguette is what stood out most to me in this meal. It was served hot and fresh and it had really good flavor. I was very impressed that it came from a chain pasta restaurant. The penne rosa is always pretty consistent and I had no complaints there. I love that the sauce has a little bit of a kick to it. The parmesan crusted chicken is what dropped my rating down to four stars, because it was pounded much too thin and the parmesan crust kept falling off of the chicken. I'm not sure why they insist on beating their chicken to a pulp, but it unfortunately led to the chicken being pretty tough and dry. On the bright side, the rice crispy was buttery and delicious. I will definitely be visiting this location again in the future, but I'm going to skip the chicken and I suggest you do too. read more

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I recently ate at this Noodles location before a concert at the Orpheum. Pros: - The cashier at the front greeted us and was friendly. I like warm greetings when I enter establishments! - Cute, multi-level layout as this restaurant is situated in an old building on a corner. - Food was very tasty. I ordered buttered noodles with tofu, and my husband ate spaghetti and meatballs. - I hadn't eaten tofu at a Noodles restaurant before. It was actually incredible! The seasoning and sear on the tofu was excellent. - Good people-watching on State Street when sitting by a window. Cons: - The restaurant overall is just dirty. I didn't get the impression that the restaurant was short-staffed, so I'm not sure why the restaurant seemed gross. On a side note, I also mentioned a concern about cleanliness in my Yelp review of the Noodles location near West Towne Mall. - Examples of the lack of cleanliness include: Old dishes/food sitting on tables for nearly 30 minutes, unkempt floors requiring sweeping and vacuuming, and a big puddle of something on the floor between the bathroom door and the kitchen with no "caution/wet floor" sign placed at the puddle. While there was nothing terrible about my experience here, the cleanliness issue will likely make me avoid a return visit. Plus, State Street has a lot to offer in terms of restaurants, so I'd rather check out a new restaurant on State than go back to this Noodles location. read more

Noodles and Company - Buttered noodles with tofu. - Noodles Near Me - Madison, Wisconsin

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I ordered Korean Meatballs, Chicken Noodle Soup, and Pad Thai with Tofu. This was my first time ordering Korean meatballs at the suggestion of a friend. They were excellent despite said friend saying that they seemed a little burnt. (I did not think so/it did not take away from the quality of this item) I highly suggest this item. The Pad Thai left much to be desired. It was dry (I needed a glass of water to swallow it) and it missed the mark in terms of being flavorful. I loved how heavy handed they were with the sprouts but I was not a fan of the burnt-ish tofu. This burnt flavor took away from the quality of this product. The soup was pretty bomb. My sole complaint is with the protein portioning; there were only a few measly pieces of chicken on top. Beyond that, nothing. The flavor was so on point, however, that I was able to overlook the lack of chicken. All in all, not bad. I do believe if I'd ordered during a different time of the day (midday vs dinner) that my order would have been of better quality. The defects were preventable and it seemed like they kinda crapped this order out--therefore the 3 stars. read more

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On the whole I enjoy Noodles as a chain, but I can't tell if this location has gone downhill or if my standards have just changed tremendously since I was in college. Maybe a little of both? Food is pretty standard - I've never found a noticeable difference in flavor or preparation from location to location. This is probably in part due to them weighing ingredients and, I would imagine, the same distributors. This location has been kind of dirty on my last couple of visits, though. Sticky tables, uncleared tables, condiment bottles that could use a wipe down, and, my favorite, a puddle of something slippery/greasy outside the order pickup window for the kitchen. I nearly went splat while walking past on my way to the staircase and I'm impressed none of the servers did the same. There hasn't been an infraction so bad I won't return, but I'd prioritize a different location if you can. read more

Noodles and Company - Small Mac and cheese. - Noodles Near Me - Madison, Wisconsin

The service is always variable here, but the food is so good I keep going back. Today was one of the few times the food was ready at the time it said it would be when I ordered online or through the app. It's around 50% of the time that I get my food on time. I tried the zucchini noodles with roasted red pepper sauce and it was delicious. I added Parmesan crusted chicken which I think added more to the pasta. My friend ordered the Thai noodles and paid 75 cents extra for extra mushrooms. We didn't open the noodles until we got back, and there ended up being no mushrooms in her noodles. Not worth it to go back to Noodles to ask about it though. read more

We were in Madison on a cycling tour for a week. We ate here four times because it's fast, delicious and reasonably priced. They also are very flexible to make your meal any way you want it. We had the pad thai, spaghetti and meatballs, teriyaki bowl - all were really good. The people are really friendly also. They have two sizes and for $1, you can add a side salad. My husband and I ate for under $20 each time. Such a deal. read more

I've been here over the course of four years. In my experience, there are better locations, but this one is tolerable if you're not that picky. One time, I ordered the potstickers, and this is exactly what they looked like when brought to me. 10/10, would Noodle again. read more

Noodles and Company - Noodles Near Me - Madison, Wisconsin

Slow service, added chicken to vegetarian dish, then proceeded to ask me to "just pick it out" and had lots of sass and was fighting me on it when they messed up the order. Manager then also had bad attitude after he had to fix the order. read more

No cashier. Must download app. So, I download app. Selected "use current location." Make order and enter credit card number. In 5G zone, but it takes 90 seconds for my payment to process. Wait for order. Never shows. Talk to store employee. The order we t to the Noodles 3 mile away. Awful experience. read more

My friends and I recently visited this location and were immensely disappointed. The employees were not attentive and somehow misplaced my friends order, causing us to wait around 40 minutes for a simple pesto pasta. She had checked and asked numerous times on the status of her order, but was brushed off by the staff. There was no compensation for our troubles and not even a fork in her bag. Do better Noodles & Company. read more

They always forget items on pick up orders and they act like you're lying about it on return call. Portions are random, sometimes you get a ton other times hardly anything. UPDATE: this place is absolutely gross. they throw your soup around, i've found HAIR almost every time in my meal. guest relations does not care will not return you're email. like i said, simply, GROSS read more

I love noodles and company but lately they have been letting me down. My noodles have been coming basically dry and have no sauce on them. Sometimes to the point where I have to order extra sauce just to have some sauce on my noodles very disappointed read more

I remember when Noodles first opened and I thought it was pretty great to go get a bowl of buttered noodles (kid sized) for like $2.50. Now, I stop to think about it, and I could buy a POUND of noodles for 99 cents. The bowl sizes have gotten smaller, and the prices have risen. Really, prices are pretty ridiculous for the food you're getting. Plus, I heard from someone that I trust that the place has rats. read more

Worst experience at a Noodles and Company....ever. There was a line at the door only one cashier. We saw two managers neither choose to do anything about the super long line to get customers through the line. It looked like one was dealing with a previous complaint. That should of been our signal to leave but our son really wanted Noodles and we had already invested 10 minutes in line. When we finally got to order the cashier was neither nice nor super rude but very indifferent. You think maybe she could of been a little nicer considering how long people were waiting. After we ordered we headed upstairs. Talk about a disaster. The place was a mess, napkins, straw wrappers pretty much everything but the kitchen sink was strewn on floor. The lights weren't even on! We tried to picked the least dirty table in the place. Then we headed to the bathroom that wasn't any better, one of the soap dispensers had no presence of soap whatsoever it didn't even have a container of empty soap in it. There was even a dirty shirt on the sink counter?? We then proceeded to get our sodas. Im not sure exactly how many soda options there are but at least out of 20 there were only 4 soda choices. I had to go downstairs to get our drinks. Finally got order, so from coming in the door to getting our food it took 35 minutes that doesn't sound fast-casual to me. The Tuscan fresca that I ordered was watery with very little feta on top. We wanted to take our son's left over food home but low and behold no to-go boxes. After reading many of the other recent reviews it looks like this place has gone downhill and we will never ever be returning to this location...like ever. read more

The upstairs atmosphere was so cozy and had soooooo much potential, but the service was really bad. The guy at the register was not interested in us and had no idea what ingredients were in the dishes (like which ones had rice noodles vs flour noodles). The dish arrived to our table lukewarm. Up to this point, the place was still at least a 3 star because of its natural charm, but EW they had a mini swarm of fruit flies all surrounding us. I had to keep waving my food. It's the middle of winter, a place must be filthy to have fruit flies swarming. I literally had to pick a fly out of my dish and say, "extra protein, right?" I could never tell whether my toasted sesame pieces were flies or not, and you couldn't talk much without worrying about a fly going in your mouth. A restaurant should never ever have that many bugs. read more

I think this location is under new management because it has improved a lot. I wanted to write a review because I avoided Noodles on State for almost all of 2017. The customer service was very bad (even strange at times) and the food was often poorly or incorrectly made. I went back a couple of times in the last month and the new employees are very nice and professional. The food was back to good quality. I'm definitely going to start going back regularly. read more

I think that Noodles & Company is one of my favorite "fast food" chains, right up with Panera Bread. This is a great place for (relatively) cheap warm meal. So far, I've had the Beef Stroganoff, and the Curry Thai Noodles, and can recommend both of them. I have heard from other the Italian dishes here are not that terrific. But, I have yet to form an opinion on that! Overall, I think this is among healthiest fast food you're gonna get out. These places are packed at lunch time, so try to get there a few minutes early for lunch! read more

This is one of many good Noodles locations at which I have eaten, and it does not disappoint. While the chain may have eliminated my favorite dish (a common experience for me), the options are still varied enough to keep me coming back. There is always plenty of seating at this location, and I am please that they recently added the high end coke machine. I love the flavored dasani waters and the cherry Mello Yello. The portions are always correct, and so far I've always received quick, courteous service. If you are in a hurry for a quick lunch or dinner, I'd recommend stopping here. read more

I got a small Japanese Pan Noodle. Dish was served cold and over-salted so I barely was able to finish 1/3 of the dish. The restaurant is located at a great location. read more

Eh. This is not good food, people. Any restaurant in the area could do noodles better than what they serve as noodle dishes here. I ordered the mac n cheese. Big mistake. Their idea of Wisconsin mac n cheese is a plate of buttered elbow macaroni with the tiniest sprinkle of shredded cheese (was it even cheddar?) I may be a newcomer to Wisconsin, but I refuse to believe that resembled Wisconsin mac in the slightest. Basically I felt like a 5 yr old eating pasta with butter. The noodles were dry and rubbery, like they had either been sitting out too long or reheated in a microwave. Ick. We ate because we were hungry, but vowed never to eat here again. I give 2 stars for three reasons: 1- the staff was friendly. 2- they seemed to be in the middle of a busy rush, so I'm hoping the food is usually slightly better. 3- I only ate here once and I think I would need to give it a second chance to justly say its one star territory. read more

This place is alright. The food was not that good. The Caesar Salad tasted a bit fishy, the spicy beef noodle dish was not that tasty and the dumplings were really flat and the dipping sauce was not good either. I never really liked Noodles and Company ever since I had their pesto dish and that was years ago... I believe when the Noodles and Company first opened on University Ave (I believe) and that was the last time I ate there. I figured I would give them another shot. But... I don't know... the service was average and the food wasn't amazing... I think I should stuck prepackaged sandwiches I saw at the cafe near Kilwins.... I wasn't impressed and I probably won't come back to eat @ Noodles & Company. However... their Snickerdoodle cookies were AMAZING!!! read more

Noodles and Company - Noodles Near Me - Madison, Wisconsin

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Eh. This was my first Noodles & Company experience. I was quite excited by the Gluten Free options and I thought it tasted very good. My husband did not care for the food. I think I was just excited to eat something I normally can't. The service was okay. It was easy to hear staff having side conversations or complaining about something. And they blocked off a section of the upstairs section and said we could not sit up there as they were cleaning... however, no one was up there. And no one was cleaning. Very confusing. I know it was late at night, and you don't want to clean as much, but put something up indicating rather than saying HEY! you can't be up there.... Good food for your after downtown Friday night outing tho! read more

Stopping in for lunch after driving from Chicago on an empty stomach, I was starving. I ordered a small Penn Rosa dish with Parmesan Cheese and Pot Stickers. My server accidentally gave me a regular sized pasta dish and some very flat pot stickers. However I barely waited for food, and who can complain about getting more than they ordered? Aside from the pasta being spicier than I had anticipated and the pot stickers lacking volume, it was a suitable place for someone to get a quick bite to eat. read more

When there's a long line, simply place your order by calling in from the back of the line and they'll take your order over the phone before everyone else. Everyone just has to wait in line and stare at the cashier as she continuously takes the call. Phone has priority over customers in store. Then when your to-go order is up, make sure you go through whatever bag is placed on the counter. See, they don't call it out. It just sits on the counter and you have to guess if it's yours. Then when you go to eat you chicken noodle soup, be sure to bring a bag of cooked vegetables and chicken to add to it. Because you'll realize they should call it noodle in chicken broth soup. One small piece of chicken in a bunch of noodles, no vegetables. I get it! It's called Noodle&Company. I see a lot of noodles and a company that has some growing up to do. read more

They just seem incapable of getting an order right, and the quality of ingredients is dropping. Even though their dishes are all made the same, they somehow manage to leave things out, like the cilantro and the broccoli in my Japanese Pan Noodles today. The marinated steak's quality is getting real sketchy - gristle and just weird tiny bits abound. To top it off, the staff seems to be inattentive and lackadaisical - they need a good manager to wrangle these college kids. I won't be going back. read more

I totally don't understand how this place is considered cheap. You get a fairly average serving of either a (1) tomato tasting pasta, (2) a mac n cheese, or (3) a soy sauce tasting pasta and a soda and it's over 10 bucks. That does not seem cheap to me. Yeah, it's pretty good, but c'mon, it's not worth the price. read more