I want to update this in 2026 specifically to call out the care provided. The billing issue was a…read morebummer but the care provided by the office is excellent. Without violating my own HIPAA rights, I've had to go back several times recently and they have provided exceptional care and much better communication. Will definitely recommend the ENT team.

This one is a hard one because there's the surgery and there's the post surgery and it gets even…read moremore complicated because mine was an L&I comp thing so take my opinion with grain of salt. Surgical team, top notch...post surgery care, below what one should accept. One issue was the schedule changes, they changed them and didn't talk to me to let me know. The other was the physical therapy side which I hate to say because I liked the two that were looking after me but they dropped the ball

Before saying that Dr. Dayne Mickelson an extraordinary doctor, I want to tell that he is an…read moreextraordinary human being, person, and friend. Very few doctors have the magic of love, caring and compassionate soul behind the surgeon's hands like Dr. Mickelson, to replace the fear of illness and pain with peace, trust and confidence. The nightmare of my illness was almost a year long, visit's to other doctors and slowly became a dream of recovery only after my visit to Dr. Mickelson. He's really care about his patients. Thanks for showing me so much care, concern and for your highest level of professionalism! I highly recommend Dr. Dayne Mickelson to friends and family members

Dr. Hulst did my hip replacement and it was the best experience I have ever had with a surgery. He…read moreis very intelligent and kind. He cares about you and listens. I recommend him to anyone needing the type of surgeries that he performs. Exceptional surgeon! I had my surgery at Overlake Hospital in Bellevue, which was fantastic, too.

Dr. Hulst walks in with a smile, makes me feel at ease and really listens to why I am there. He…read morespends the time to be able to give me plenty of options to choose from to resolve the problem. I had my knee replaced by him in 2013 which was a huge success. I was back on track working out and teaching group fitness in a little less than 3 months after. If you are like me and want a doctor that understands living an active lifestyle and wanting to get back to it, Dr. Hulst is your man!

Dr. Castle breezed into the room right on time after my daughter's initial information was entered…read moreinto the computer by two different staffers (Jen at the front desk and the other gal who took us to exam room 2 in Zone F - this is a BIG clinic). He somewhat overwhelmed my sometimes-shy 13-year old with his bold, friendly greeting and then launching right into a whole bunch of questions about her long-standing ankle injury. He had x-rays taken of her ankle - digital machinery right there made this fast and easy, and the x-rays immediately appeared on the computer screen, which was excellent and made for easy analysis by the doctor. He did a very thorough exam of the structures and then had her try a number of maneuvers standing up and then seated. He arrived at a diagnosis and proposed a fairly simple three-week treatment plan, with the caveat that he doesn't like to see this kind of problem go on so long and that it could be something more complex than a strained anterior tibial tendon. If she still has pain after three weeks, we are to return for an MRI and a more complete diagnostic work-up. I was very pleased with the amount of information he shared in a short appointment. He was bright and very engaged... this was no checklist diagnosis without any connection to the actual patient. You might want to be prepared to take notes... he speaks quickly and you might find that twenty minutes later, you can't remember what he said. I liked how efficient their office staff was; they didn't keep us hanging around for anything, they didn't run late, and we were out of there in much less time than I expected. The entire clinic appeared to be very clean and the equipment and systems were top-notch.

Dr. Castle has been awesome through a knee replacement surgery for my husband. He was honest and…read morethorough from the beginning of our process as my hubby has diabetes. Dr. Castle delayed the surgery until he was healthy enough to handle and has been very proactive in his care. Everything went perfect and he is healing well. We will be scheduling a second knee replacement with Dr Castle soon. His assistant Kelsey (sp?) has also been prompt and helpful when needed. I would HIGHLY recommend Dr Castle. We have 3 sons, all were athletes through college and 2 professionally. I have been through many orthopedic procedures and surgeons and I think Dr Castle is one of the best!

Alexander Arzeno, MD is the most professionally disinterested non analytical person I have seen…read more After seeing him for daily, sweat inducing, blinding pain at the very specific finger touch spot of T10, he looked directly at my MRI showing clearly a T10 Enneking stage 2 intra-osseous Atypical Vertebral Hemangioma (AVH) and stated that he had never seen any hemangioma that caused issues before, therefore, would not even conceptualize that this could be a problem for me. So in his eyes he still hasn't seen a hemangioma that causes a problem. He sent me away with a diagnosis of "lumbar" pain... and an unsigned (worthless as In Washington State, unsigned referral orders from an actual provider (not a CNA, MA or RN) are generally considered incomplete and invalid for processing, as they lack the necessary authorization. ) order for physical therapy for lumbar pain... pain which I don't have and never told him that I did have. I shouldn't have to detail that I am an RN with a BSN to prove that I know the difference between thoracic and lumbar vertebrae. Additionally, professionally, he should have considered any differential diagnosis. Luckily for me, following on from this visit, my ARPN PCP immediately knew and recognized the problem, sent me to a different specialist who immediately understood what was occurring, they immediately created a treatment plan for the T10 Enneking stage 2 AVH and my insurance immediately approved the plan. All of whom knew more about thoracic medicine than this professionally and intellectually disinterested individual. I'm not sure if he is just lazy, completely bored by his career choice or very negligent, but his ignorance caused 6 additional months of severe pain and debilitating life changes. Moreover, he will continue to misdiagnose thoracic pain as lumbar pain and dismiss severe pain due to Enneking stage 2\3 hemangiomas for anyone who misguidedly chooses him as a person to visit for pain. For anyone doubting the information re AVH here, you can google Enneking stages or review the below paper. https://www.frontiersin.org/journals/oncology/articles/10.3389/fonc.2025.1632237/full If any attorneys out there feel I have a case against this provider for negligence, please contact me directly.

Had a (going in) septoplasty, came out with a rhinoplasty, septoplasty, & cartilage graft (all…read morenoted needed and covered by insurance); that said I can breathe 100% amazingly through my nose, despite my 5% right side before. Personal experience, after surgery, I sneeze so much more when ill but hey I can breathe! Care was informative and kind, guided through the process, doc even apologized that my insurance requested 6 months of nasal sprays to cover the septoplasty. Had one inspection visit before they saw I needed repair; nasal endoscopy.

I had my appointment set for 9:30 but it was actually 9:00. I was upset with myself for making such…read morea stupid mistake especially since I made the appointment three months ago. Now I have to wait until October. The front desk staff were so gracious with me and my rant and made another appointment for me. I did say to the woman who helped me that it was nothing against her. I tried to make an appointment with another doctor but looks like Proliance has the ENT practice for the eastside. Thanks for being patient and kind! I'll be more aware of my visit time next time!

Issaquah Physical Therapy is outstanding. I strongly recommend them to everyone I know who needs…read morephysical therapy. I've had two separate injuries this year (arm and lower back). Kevin was my physical therapist for both injuries and Sam assisted him. Both Kevin and Sam were consistently thoughtful, supportive, and encouraging. The first day I walked in, I was in pain and quite nervous and not sure what to expect. Kevin was very kind, great about explaining everything along the way, and his treatment plan and recommendations were incredibly effective - with both injuries, I was able to get back to pain-free far more quickly than I'd anticipated. I'm interested in research, and it was clear he keeps up to date on the latest research in his field, which is excellent and would certainly contribute to how effectively he's able to treat his patients. It's also clear they both genuinely care - it shows in everything they do. They are professional, capable, and will treat you like a friend. I will always be grateful to them for how they helped me recover from my injuries with such reassurance and sincere concern for my overall well-being. If you ever need physical therapy for any reason whatsoever, definitely choose Issaquah Physical Therapy. I'm incredibly grateful to have found them. I only wish they owned a gym so I could keep working with them to improve my overall fitness!

The physical therapist could not be better if he tried. He truly truly cares about all of his…read moreclients and makes you feel like family! His associate Kate is also a dream!

I want to share my views of Dr. Charles Cobbs with the world. The man is a true miracle worker. I…read morewas in San Francisco for a conference and was in a desperate way because of the pain I was experiencing. After arriving in San Francisco and during a visit with a cousin, he suggested that I go for "one more" consultation with a surgeon. Fortunately, Dr. Cobbs had time to see me on April 30, 2013. In short, he took the most amazing care of me. For months and months I had suffered with unrelenting back and leg pain. I had seen many doctors, all of them quite able, but had received so many mixed and conflicting diagnoses and treatment plans that I was truly confused. In some ways, I do not think that the doctors themselves knew how to proceed with my tricky and complicated problem. Well, when I saw Dr. Cobbs he immediately diagnosed my problem (synovial cyst on the spine which was pressing on the nerve root) which was followed by surgery to remove the cyst that day. When I woke up from the surgery the pain was gone. I could have just cartwheeled down the hall of the hospital. Yes, the surgery was successful but that only tells part of the story. Dr. Cobbs' diagnostic skills were superb, his interpersonal skills were outstanding, and his post-operative care was second to none. He recognized that I was a bit nervous to have surgery by someone I had just met but he inspired confidence and explained the problem and surgical procedure in the most gentle and accessible terms. I am now back in Toronto (my home) and cannot fully express my gratitude to Dr. Cobbs and his team. His admin staff were gentle, informative, and helpful. Thank you to the entire team for giving me back my life. If you are looking for an outstanding neurosurgeon with great interpersonal skills then book an appointment with him. You will find a surgeon who truly takes an interest in the personal well-being of his patients. When you look in Wikipedia for a description of the perfect doctor, there should be a picture of Dr. Cobbs. Clare from Toronto

Working with Dr. Cobbs during a really scary medical event made the process so much more bearable!…read moreHe is kind, listens well, explains things simply, and made time to answer myself and my family's questions. Not only did he do a great job on my craniotomy (no small feat!), he made me feel human and was so compassionate. I cannot recommend him and his team enough! After surgery he explained well what happened and his office answered my questions quickly via MyChart. No one else I'd trust with my actual brain! And the research work he does is incredibly inspiring, going above simply working with patients to advance care for others. Thank you Dr. Cobbs and team!