Website pricing is transparent, upfront, & resumes and photos are there if you are choosing for the…read morefirst time-nice! Booking on the site is pretty easy! The salon is in a good location and the environment inside is pleasant! You can choose a junior, and get a great haircut for a more reasonable price if you are on a budget... Bring a photo or more and this will help you get what you are looking for... Products are thoughtful and well made... I go to Droudy, who is terrific! (for cut) You can get a free tea, a free head and neck massage- nice! Full wash, scrub, condition, consult, cut, blow out- all included in your price... You will look fabulous when you walk back out their door! The skill of the cutting is why I return- the cut grows out beautifully, and holds it shape, actually improves over time! No pressure, no sales pitch, nada- very mellow and laid back... Safe... Recommend: yes!

My first time going to Civello for a haircut. I booked an appointment with Droudy using their…read moreonline booking system. I was lucky to get an appointment in the same week, I was monitoring the website looking for openings since I was desperate after the long lockdown. When I arrived, I had to text a number and someone came to get me from inside the salon. They were great about physical distancing and covid safety measures with clear dividers between each salon chair and hair washing stations. Droudy was excellent, she was gentle and patient and was able to understand exactly what I wanted even with my less than optimal descriptions. I told her I cut my hair myself and she said she would be able to fix it and clean it all up for me. She also took her time to explain what exactly she was going to do by showing me the back of my hair and explaining what would look best. The whole experience was very therapeutic and exactly what I needed. Even after she blow dried my hair, I asked her to cut the front pieces a bit shorter and she was happy to accommodate. She also asked me if I was ok with all the products she was using which is something no other hair stylist has ever asked before - small touch but I really appreciated it. I will 100% be returning to Civello to see Droudy for all my future hair appointments!!

Very bad service, is very confusing and will end the call on you mid sentence. Is hard to…read moreunderstand what is going on, doesn't know how to make appointments. Don't recommend!

If you are blonde, I don't recommend coming here. While the salon is beautiful and staff are nice,…read moremy hair was not lifted properly and I'm left with very gold roots. It's pretty obvious that my natural was not lifted properly. When I returned the next day to work out how to resolve it, I was totally gaslight with how it looked. For the prices they charge, gold roots is totally not acceptable.

Faiza listens to what hair style you want and explains that it will be a few months of hair growth…read morebefore style is accomplished. She is very personable and would definitely recommend her as I am always pleased with the cut.

Horrible service and very rude receptionist. I called to schedule an hair cut and highlights…read moreappointment and the receptionist didn't take my appointment because she said I don't sound so sure and their time will be wasted. She spoke in a very disrespected and dismissive way.

Ediva does such a great job & ensures that clients are well taken care of. From understanding what…read moreher customers want, to explaining the steps she will be doing, then providing information on how to style and many recommendations in full detail. I booked with her first for a Bangs Cut, and thoroughly enjoyed the excitement and joy that she expressed for such a short appointment. I then booked a later appointment for Full Colour + Cut. Consultation was included, and she explained non bleached vs. bleach process. I went with non bleach, and got BEAUTIFUL layers done by her with a violet brown colour. N15 Takes such good care of their clientele. Everyone is so nice and welcoming. I also recommend booking an appointment ahead of time!! Thanks again Ediva

Came for a hair cut as in trim and I got that. I had Jae. It was his first day and my first…read morevisit. Very nice person would come back..

I had gone here for a balayage a couple of times, and Liz always did the best colour that I've ever…read morehad. So flattering, so natural looking, and done in very quickly as well! They have extra staff around, so sometimes another person will come and help apply the colour, which really makes everything go a lot faster. I made a mistake and "cheated" on Liz recently by going to a hair salon close to my home, for convenience. Boy.... not a good decision!!! I contacted Medulla to fix the botched job and Liz fixed me up. And didn't judge me at all for straying!!! Will never go to another place for colour. Medulla is just top notch. They are expensive, but completely worth it. Edited to add: the noise volume in the salon is very low; they play music that is not abrasive, and they play it at a low volume. I don't enjoy salons with super loud, abrasive music that you have to shout over (I'm old lol). I'm generally tired, so I really appreciate the chill vibes here as well.

I started going to Holly over a year ago to get my dark hair lightened with some balyage and also…read moreto help disguise some greys. Holly recommended that instead of colouring my roots she would do the balyage in such a way that the greys would be almost camouflaged and I would not need to touch up roots as often. This has totally worked so far. I go back for a gloss (toner) every 6-8 weeks just to refresh the tone of the hair but other than that my greys are there but less visible. The balyage is very natural looking which is what I was going for. And my hair does not feel like it has been over processed afterwards. I highly recommend this place, they definitely know what they are doing when it comes to colouring dark hair. The only complaint I have is that when you have people sitting there for over 3 hours for a balyage, maybe offer them a drink more often than once, or even a small snack. It would help a lot. Also maybe some charging stations for peoples phones. Most people bring their own, but once I forgot it. Just the small things to make the time go by would be a nice touch.

I had such an amazing time here! The energy is high and positive. This is not a stuffy salon where…read moreno one talks to each other. The stylists are really though. I had Kate as my stylist and she did exactly what I asked. I went from a plain-Jane layered cut that was a medium length to a short asymmetrical bob with colour. It's amazing!! I could not be happier with the job that was done, and this is coming from someone who is extremely picky when it comes to getting her hair done! Check out my before and after shots. She even nailed the hidden purple highlights I wanted!

I really wanted to like this place... I went for a cut &…read morecolour. I wanted ombre, and wanted it to frame my face ..especially the bangs. Despite showing the reference pictures, my hair did not turn out the way i wanted. The ombre was barely visible, and unfortunately I felt like it was a waste of money. Next up was my haircut. I wanted to have a layered cut, and the stylist tried to persuade me to only get a trim - not impressed.

very disappointed about how they did my nails I went there…read moreand showed them they supposed to fix it but the julee their staff rejected to fix it this is not the way making the business.

It's my first time in this Salon Ms. Sheniel did great with my hair .. I asked for a beach wave…read morestyle and the result was awesome ! Very happy with my hair style ... it stayed 4 days! The location and service are great ... highly recommend it

So glad Thair is open again for haircuts. I got my haircut by Traci, the owner. She's amazing &…read moreI've been coming here for years. The new location is even closer to the subway exit at Ranleigh. They were at a different spot on Yonge street before. This location now is larger, on the ground floor & more open. I love it. The front of the salon has shelves with the products they sell. It also serves as the reception area with two chairs & a desk where their receptionist is. Then beyond that you will see the salon chairs where all the cutting & hair colouring takes place. In the middle of the first floor are the basins for washing peoples hair. There's a space behind the basins with a big long table where the manicures get done. Then at the back of the salon is a single bathroom. I've been told the facials & massages get done on the lower level. I haven't been down there yet but I'm booked for a facial in three weeks so I'll update my review afterwards. Traci cut my hair on this occasion & I asked her to cut it shorter than usual. She washed my hair & then the cut itself took about 40-25 minutes. We chatted during the cut. I haven't been to the salon since October 2020 because of covid. Traci did an amazing job on me as usual. Since it was super humid & hot the day I came I asked for no blow dry. So she just added some styling product to my hair & I was ready to go! I got some hydrating hand sanitizer to try & asked about the NuFace machines. They gave me lots of info on NuFace which is a microcurrent machine used to help improve your skin. They use it in their facials too. I'm going to save up & get one in the future. Anyway I really recommend this place as they are eco-friendly. They also have great service, great staff. Love the way their salon looks too. Expect to pay for quality. This is not one of those places that charges $12 for a haircut. For me their prices are totally worth it as my whole experience here from start to finish is golden. Their products being eco-friendly are pricier than drug store finds too. But if eco-friendly & non-toxic is important to you this is the place to go to.

I had a very bad experience - kept my cool and wrote an honest review. In retaliation, the owner…read moreresorted to slander and not only posted my name but manufactured complete lies about what happened. Call your normal salon and ask about their products before thinking you have no choice but to go here - sooo many of our everyday salons also use products that are safe from certain chemicals