My mother just transitioned a few weeks ago. This is a painfully hard time but everyone that I…read moreworked with at RAPP was wonderful. They were a light in the darkness, especially Ms. Linda. I'm very grateful!!

As with most reviews of such services, this one begins with heartbreak: the sudden and unexpected…read moredeath of my wife's mother. Upon a recommendation, my wife contacted Rapp Funeral & Cremation Services; and their thoughtfulness, precision, professionalism, and kindness ensured that every necessary and vital task had been completed smoothly with zero mistakes: from the cremation itself to the retrieval of the urn to making sure that my wife got back the wedding ring that her mother had been wearing. George handled everything, including talking my wife through every decision that she would need to make. This review gives us a chance to say Thanks.

The service was great. They were accommodating and has been updating me with all the pre…read morepreparations.

Thibadeau Mortuary Service was a real blessing for my family in a trying situation. Several family…read moremembers provided their urns at the last minute, and we were having the celebration of life in a different state than the original funeral home. We needed help quickly to accommodate family so they could get my mother's ashes before they left the area. Thibadeau took care of us at our convenience, we were able to drop off and pick up, a gentleman even helped me carry the heavy veteran's urn to my car. An experience that I expected to be awkward, was made comfortable by caring and respectful staff, on the phone, by email and in person. We will appreciate their kindness forever.

Everything worked exactly as I anticipated. GREAT staff…read more Natalie....thanks so much....You're the best!! Pete Babendreier

Pro: big parking lot, Con: old interior, unable to use…read morephone data inside, bad make up on deceased, no placard for car during the drive over to cemertsry We been using Devol funeral for a long time and the quality of the service has decline over the years. I remember for my grandpa funeral a long long time ago there was a manager name Tracy who was really good and was super helpful during the process. Since Tracy has been gone the quality is declining and now the business is just gear toward money making. The interior is old but clean. The viewing room is very spacious. When it time to leave and drive to the cemetery the funeral home doesn't have placard card to put into people car in case you get a ticket from going past a red light. All in all, if I had a choice I wouldn't use this funeral home but it the only one in the area that is close to the all soul cemetery.

Used this funeral home for my fathers death. And his cremation process…read more The experience wasn't the best. Felt more like they where trying to sell a car than deal with someone who lost a love one. Won't recommend

USE SOMEONE ELSE -so you don't have to add watching the funeral home to the list of things to do…read moreduring a tragic time. We used McQuire Funeral Home for my mothers cremation. We had a memorial service elsewhere, so this was to be the only service provided. They offered a 3rd party for the programs and to place the obituary ad in the Washington Post. When we got the funeral program I immediately noticed McQuire had added their logo to the program w/out asking. It just showed up in the 1st round shared w/ us by the printer. I thought that was tacky but was able to have that removed. I should have taken this as a sign. We sent them the final copy of the obituary and the almost $700 for the fee to the Washington Post. However, this time we were not able to see/approve the obit before it was printed. I can't put into words the disgust I felt when I saw the funeral home had added "Funeral services at McQuire" to the final obituary. Besides the fact that we weren't asked if this was ok, it wasn't true. It would have been misleading for anyone looking for information about the memorial. This is greedy and shameful. They offered my father $16 as compensation for the pain their greed caused during the darkest time of our lives and for something that can't be fixed. To further confirm the integrity of this place, I'd like to add that we considered using them for limo services but their fee of $675 for a 9 seat car was over $200 more then the other estimates received. The last thing you want to be worried about when you lose a love one is being taken advantage of the funeral home. Try whichever other one that pops up in this screen instead. Your chances of not adding pain on top of pain will be better.

I have been in more funerals than I want and this place is the best…read more I have done a lot of research to cremate one of my family member. I end up with this funeral because of their service. They not cheap but well worth it. The place is clean and all of their stuff are super friendly and supportive. They are the only place that cremate on premises. Is conveniently located in Bethesda.

Funeral homes are probably one of the last places you think about writing a review. Sadly, here we…read moreare. My family has used Pumphreys before for my paternal grandparents and extended family members. So, when my maternal grandmother recently passed, they were the ones I reached out to. It was late at night and the answering service took my message. The funeral director on call that night called me back right away and expressed her condolences. Shelby helped me sort out the initial steps that night and made the arrangements to have my grandmother picked up from the nursing home. She spent a lot of time on the phone with me and helped ease me into all the necessary steps to prepare for meeting with another funeral director in person the next morning. My mother and I met with Eric Scerbo the next morning at the Rockville location. He was very kind and thoughtful. Gave us a relaxed atmosphere to make the decisions we thought best for my grandmother. Eric took care of all the details and coordinated with the cemetery. The day of the service, they had everything setup as expected. Eric was able to read my subtle cues on moving things along for the small and short service. Very thankful for Eric and the rest of the staff at Pumphreys for their efforts during a difficult time.

Highly recommend! Mr McLaughlin Funeral Home Establishment." In your time if needed…read more Mr McLaughlin' has handled members of my family's funeral with compassion and resilience, as - well as His staff are highly attentive and detailed. Which helped my family, and I... navigate through the most difficult times with dignity. He's a credit to His proffession. We are forever grateful and lifted in prayer for him.

We used their services for my uncle. They were understanding, but the day of his viewing we were…read moregreeted with being reminded that we were early. Mind you he was set up and ready to be viewed. We were his family and wanted to settle in before guests arrived. However, we reminded several times that we were early and even when the gentlemen didn't even know the correct time he said. We asked if we should wait outside and was told no, but you're just early. He blurted out "We normally open at 10 l" He never said "Hi" "welcome" "sorry for your loss" would have been nice as soon as we walked in the door. I know people feel like they have to say everything on their mind but how often do you expect us to be here to feel the need to share that information? I think using a bit of grace, patience and withholding your own feelings and words that come off as a complaint. I understand that these days people dont really want to work or even that they are burnt out. But this is a business of mourning and grief and when people are spending their money at your establishment the least you can do is be kind even if you have to turn on the fake smile and greeting 10 mins earlier for a grieving family. When I also asked if the music which was very emotional gospel music could be turned off. I got pushback and questioned about not liking it and that it's on it's lowest volume. When we inquired about closing my uncles casket we got a "that's on y'all" type of response. He had a bad attitude the entire time. I understand people in the industry are probably numb to all this but these are peoples loved ones. I will say that he redeemed himself to explain that it once it's closed he can't reopen for late guests. In a situation like that I would have from the jump explained that in my experience it's best to wait. I think this funeral home could use a dose of customer service consultation. As someone who consults in customer service, it's very unnerving to see a lot of establishments lose focus on providing excellent customer service especially in an industry where you clientele are emotional mourners and grieving their loved ones. I'm very aware that doing this over and over can create a sense of numbness or just seeing the deceased and their families as paying customers but please remember that peoples are saying goodbye to their loved ones who they have life long bonds with. I hope that this funeral home doesn't lose sight of that with their future customers. Lastly for the condition of the building...I think you all might want to revisit being a little nicer for the people who decide to use your services. I understand that y'all are affordable and honestly the only option for a lot of people in this community but please asking you to clean and make that place a little more welcoming to grieving families. Oh and I forgot instead of them calling us to tell us my uncle urn wasn't big enough they gave us his ashes in a plastic bag. I know it didn't fit but the least you could do is provide a low costing box so families arent traumatized by looking at their loved ones remains in a clear plastic bag. You all should look into what makes a good funeral home and pick up on that.

We had an absolutely horrific time today at the funeral of our father. We planned and did the…read moreservice completely ourselves so on the outward appearance everything went well. But we paid extra for them to Livestream it and that was completely botched for our out of town family. Right before the service began we were told that the final paperwork they insisted we do that morning wasn't correct and we couldn't proceed and we were confused, until our pastor explained to them how they were wrong. It was very traumatizing! And this all had been planned and paid for a year before! They are unprofessional and disorganized!!! This was their Laurel location. This is just a tiny part of the many problems we experienced. Next time we would go with a bigger funeral home like Hines Rinaldi in White Oak.

The professionals at Donaldson were amazing. I contacted them when my mother was in hospice, they…read morehandled everything and made it really easy for me when my mother passed. They explained everything in detail. Since it is family owned and operated you know they deeply care about the service they provide.. Highly recommend.

Kind courteous service. Quick response late Friday night and on Saturday. They helped me with…read moreinformation to make my trying experience as simple as possible. Pricing is easily available without unexpected add-ons. A cremation is what I wanted and got without unwanted up-sell. I would definitely use their services again.

Tisha was great to work with and very helpful at a time when my family and I needed all the help we…read morecould get. She walked me through the process, answered my questions and responded to emails very quickly. I would definitely use their services again if needed.