The head of administration, Eric came and spoke with me regarding my previous negative review. I'm…read moreblown away by the level of commitment and concern for my comfort and satisfaction. This isn't an easy position to satisfy people who are in pain, but I am much relieved to know that I'm not just a number but a real person. Thank you.

Mouthy, inconsiderate nurses and physical therapists. Slow…read moreto respond to call lights.40 to 6o minutes once for my catheter to get flushed due to clog.

My uncle is currently staying here and our family couldn't be happier with the service and…read morecompassion he receives from everyone here. From the front desk, to administrators, to staff. Everyone is professional and dedicated. The facility is one of the cleanest I've ever been to. Feel like I'm at a high level hotel whenever I go to see him. Please do your loved one and yourself a favor and book a site visit and tour. I'm certain you will be just as pleased. Wishing your loved one a healthy recovery on their journey.

My mom has stayed here a couple of times. The staff was very friendly and professional. The…read morePhysical. Therapy she received was excellent. It is a very clean facility. She loved the food and the caring atmosphere would definitely recommend to family and friends.

I am beyond glad that I was referred to RRC. I got so very lucky by finding this place. I knew I…read morewanted this, but wow was I impressed. The full service staff includes therapists, chefs, always helpful staff around the clock. They all exceeded my expectations and I am so grateful for them. Besides that, I made incredible friendships during my time here. Recovery first, fun a close second. I seriously enjoyed my time here. If you need this, look no further- I'm glad that I didn't.

First I want to say that whoever is reading this is both loved and worthy of the happiness you're…read morelooking for. Restoration recovery helped me find structure and the balance my life needed. From yoga, group sessions and individual therapy everything felt personal. From beginning to end the staff ensured to have a balanced experience of both learning, application and fellowship. If you or any loved one is struggling do not wait any longer. Nothing is more important than escaping the void of addiction and the harm it causes.

Anyone in the position of having to place your loved ones in long term…read morecare, I am truly sorry. Our experience with Rock Creek was very mixed. The physical therapists are amazing and kind, they care. The nurses are overworked, with too many patients that they can't attend to. The assistants are a mixed bag, some great, some not great. The place is very dirty, no one comes when you hit your call button often left alone for hours at a time. It's very sad.

I had previously been to three other skilled nursing facilities, so I know how they are…read more Rock Creek is 100 times better than any of them. The staff is amazing. The administrator, Blake, really cares and goes out of his way to solve problems. The nurses and CNAs are fantastic. The showers were not only clean, the fixtures and the rooms are very nice. Even the bathroom in my room had very nice fixtures. The bed was very comfortable with good controls. They installed new HVAC so the room temperatures were very comfortable. There is a lot of attention to detail that makes the difference in healing. PT and OT and the therapy room are the best I have ever seen. Best PT and OT I have received in any Skilled Nursing Facility. Best therapy room I have seen. They even have reclined exercise bicycles to regain your aerobic strength as well as your muscle strength. My occupational therapist, Aileen, was top notch. She is very good with connecting with people and is a lot of fun. Wound care was great. Activities is amazing which is a really important part of recovery. I can't say enough good things about Mary. There are great activities every day. This is the only facility where the bingo cards are new and clean. All the rest were disgusting and dirty and barely worked. Plus we had blackjack on Saturdays which was really a lot of fun. Sometimes I would bet it all, knowing that if I lost they would just give me a few more chips to play until time was up. They have puzzles for some people and I took advantage of their coloring pencils and their books until I got my care package from home with my watercolor pencils. The nurses are very good and we had some fun with each other. That is important to me when you are stuck alone in a bed. I would look forward to seeing some of the CNAs, like Lori. A total professional. There were several others who really cared and were great to work with. If you have to go to a skilled nursing facility from a hospital stall until there's a bed open at this facility.

Best care ever from the nursing staff to social services. PT & OT staff prepared me by building my…read morestrength, reasonably for a planned discharge. AM & PM CNA's are hands down the best. NOC shift needs more "Preston's" & he should be a role model for a few others on that shift.

My mom was sent here by Kaiser and it's three hours away from where we live. The communication with…read morethe facility especially social services was awful. Also, some of the staff have a very bad attitude. Not the kind of place that feels like a safe spot for an elderly person. My mom's roommate never left her bed, and none of the CNA's ever helped her do anything she just laid there watching a huge TV at full volume 24/7. My mom couldn't watch her own TV due to the noise, let alone actually get a goods night sleep. There is a litany of other problems that I won't get into, but this isn't a nice facility. It's really sad that these types of places that are mostly Medi- Cal patients get the short end of the healthcare stick. It's wrong that our country sends the message that it's ok to treat elderly poorly just because they don't have a bunch of money. The system is broken, and places like this are a direct result of that. It's shameful all the way around.

My review is for the emergency room which is clearly always open…read more As I pulled up to their parking lot, it was easy to either park in an area especially designated for the ER or drive up to their drop off up close the front. When arrived in pain, the intake nurse remained calm and asked me for my information. Lucky for me, on this day, it was not long before they took me back and checked me in. They took my vitals, temperature and assigned me to a clean sanitized bed. After talking to me for a little bit, they gave me a warm blanket and an IV with something for the pain. Most of the nurses were very caring. Nurse Julie was the most compassionate and kept me up to date on what to expect. She made sure I was comfortable and warm. Dr. Ewyee was saving someone life just a few rooms down... it reminded me of how previous life can be. If it weren't for Dr. Eywee, I would not have had the great team I have today working on my health. Sutter Auburn Faith Hospital has a great team and after a few visits, most of the staff has shown they go above and beyond medical needs. I am so thankful for Nurse Julie and Dr. Eywee

Thanks for sending me home with acute pancreatitis. I was experiencing symptoms, was given some…read moreZofran, told I didn't have it and sent home. I suspect it had to do with my insurance being newly lapsed but aren't you supposed to help with that to ensure treatment? Work on not being so dismissive to your patients because based on these reviews, you do it often.

Granite Wellness reunited me with my family and practically saved my life. Me and my wife are very…read moregrateful for the GWC team. Amazing people, connected to the court system and classes and certificates for any and all addiction/behavioral issues. Today I am a supervisor at my job and I have a balance of therapy and meetings to help me cope with the day to day grind like a pro.... Forever Grateful, -Satisfied client

From the owner: At Granite Wellness Centers- Auburn campus we provide a holistic approach to recovery and wellness…read moreby offering our clients a full range of services to support complete and enduring recovery. We offer outpatient services for substance abuse treatment and chemical dependency. We have up to 1-year programs that vary depending on an individualized treatment and wellness plan, developed to create the greatest opportunity for your success. We work with a multi-disciplinary team of certified drug and alcohol counselors, licensed therapists, and medical staff willing to guide you throughout your treatment plan. The outpatient services we offer include Mental health and recovery services, substance abuse or anger issues assessment services, intervention services, mothers in recovery for pregnant or parenting women (childcare transportation available), substance dependence family services, criminal justice services for individuals that have been required by the criminal justice system to access services, including DUI classes, batterers intervention programs, adult and juvenile drug court, drug diversion, and more. Call Granite Wellness Centers NOW to talk with our caring staff and to learn more about Outpatient Treatment. We provide quality, affordable options to improve overall health and help you succeed in long-term sobriety.