I've clearly communicated that I am not interested in selling my income property at this time, yet…read morethis company continues to contact me repeatedly through text, email, voicemail, and even physical mail. At this point, the outreach has moved beyond standard follow-up and into persistent unsolicited contact despite being told no directly. That lack of respect for a simple boundary is concerning for any business dealing with property owners. They were also rude to my boyfriend when he stopped in one time to promote his business, which further reinforced the unprofessional experience. I would not recommend them, as they do not appear to take "not interested" as a final answer.

Communication was extremely poor. We reached out for assistance with finding a property and were…read moretold that Patty was sick and unable to help us. Shortly after, we saw on Instagram that both Patty and Angel were attending a Rams game, which made the explanation feel dishonest. Patty had committed to helping us look for property, but instead of being upfront, she avoided the situation by claiming to be ill. That lack of transparency was disappointing and unprofessional. Additionally, Angel came across as arrogant, stating that their "reputation precedes them" and implying that we could have gotten what we wanted if we had used their services differently. That attitude was off-putting and unnecessary. Overall, the experience showed a lack of honesty, professionalism, and respect. If you are not viewed as a high-value client, expect poor communication and dismissive treatment. This was not the level of service we expected or deserved. Everyone knows who you are but you're not telling the truth and lying to your client about being sick who does that? Sounds like you take on more then you can handle or do the minimal to make your commission. You don't care about the people sadly. The karma statement was in very poor taste. Just mad because I made you aware and fired you. Full conversation, no disrespect on my part. Got caught lying, didn't do your job. To speak about my family and husband was terrible and the karma statement was hateful. Very bad customer experience. All about the money!

After over a decade of following Team Remo's posts and reviews, I always knew I wanted them in my…read morecorner when the time came. In early 2026, that dream became a reality when they helped me find my home.The entire "Team" approach was incredible--someone was always there the moment we needed anything--but Francisco was truly the cherry on top. He was incredibly patient, never rushed us, and explained every detail in a way that made us feel confident and informed. His genuine, honest nature made a huge difference. Thank you, Francisco, for your kindness and for making this such a great experience!

We met Francisco Arroyo about 5 years ago when a family member was looking for a home. Fast forward…read moreto 2025 it was our turn to start looking. We are first time homebuyers and our journey with Team Remo and Francisco Arroyo was amazing. There was not one moment that we were lost. We really relied on Francisco to help us navigate the unknown and are very thankful. There were many days that we were stressed and had question after question but Francisco gave us answers and helped ease our worries. We are so, so, thankful to Team Remo and to Francisco Arroyo as they've now become family for us.

We couldn't be happier with our experience buying a duplex in Los Angeles with Ramon and Matthew…read moreSanchez. My son and I went in with a specific goal -- a multi-unit property that made sense as an investment for both of us -- and Ramon and Matt understood exactly what we needed from day one. Throughout the process, they was knowledgeable, responsive, and patient with all our questions, especially since this was a bit more complex than a standard single-family purchase. Matt and Ramon walked us through the numbers, helped us evaluate the property's potential, and negotiated on our behalf to get us a great deal. Communication was fast and clear at every step, and we never felt lost or unsure of what was happening. As a father and son team, we appreciated how these realtors worked with both of us individually and made sure we were aligned before moving forward on decisions. The whole process felt smooth, professional, and genuinely supportive. If you're looking for an agent who knows how to handle multi-unit purchases and treats you like a priority, we highly recommend Ramon and Matthew Sanchez. Thank you for helping us make this investment together! If you need a realtor with over 35 years experience and that really care please reach out to this father son and family team!

I reached out to Ramon and Matt based on their great reviews and I got to say its true what people…read moresaid. Buying a home is stressful, but working with my Matt made it much more bearable. He was always available, whether it was text or a call, and somehow managed to answer all my very stupid first time buyer questions! We put in 5 offers, had 3 accepted, and ended up choosing the one that was right for us. He really knew how to guide us through everything without making it overwhelming. Super easy to work with, super friendly to both the buyer, agents, and anyone involved in the process. He was always on top of things, and just a good person to have in your corner during the process. Would definitely recommend.

I would like to thank Joe Manjarrez, Alejandra, and the rest of their team for the support and…read morededication to the sale of my home. They provided professional service throughout the process as well as their personal support in answering my questions and concerns. Thank you for making this transaction simple and negotiating the best possible price, it was greatly appreciated. I definitely will be recommending your services to all my family and friends.

Joe Manjarrez was Awesome! My wife and I were looking for a condo that allowed a doggy! We narrowed…read moreit down to one in Long Beach! Joe was awesome and researched all the condo HOAs and asked then questions on our behalf to make sure we were getting the right home. We found one we loved and pulled the trigger. Joe made the home buying experience easy! I researched agents and he kept coming up as the best agent. He is definitely a great realtor!

I am so glad we chose Kato Group to help us sell our home. Jessica Panzica was our agent and she…read moremade the entire process extremely seamless and stress free! Her attention to detail, amazing communication, and incredible team made us feel comfortable and confident throughout the process. We we able to sell our home in less than a week, over asking, AND close with no issues! All meetings were safe and CDC compliant. We are truly grateful to have found such a trustworthy team especially during the pandemic. I definitely recommend Jessica and The Kato Group for any of your real estate needs.

Review for Jessica Panzica, as well as the entire team at Kato Group…read more Jessica has been our realtor for at least 3 years now. 3 YEARS. We were a combination of both extremely happy with our rental at the time, as well as needing the perfect spot to finally put down our roots. Jessica couldnt have been more understanding about our timeline, and completely understood that even though we couldnt say exactly what it was we were looking for, we would know it when we saw it. And we did. We finally found the perfect property in Long Beach, and Jessica literally jumped into action in minute one. Via texts, emails, back-and-forths between me and my wife, she was on it, and got us in to see the house that same day, as well as start gathering info on the seller so we knew what to expect. Doing this allowed us to get an idea of how many bids were already in on the property, the mindset of the seller, and let us begin to formulate our own thoughts on our offer letter. Via her guidance, we had gone through the pre-qualification process with a lender and with her guidance, we were able to put our absolute best foot forward when we finally made our offer. Although she tried to warn us that it was a competitive market and we needed to be prepared to not be selected on our first offer, her expertise allowed us to make our best possible offer, and we were the only counter from all bids offered, and we entered into a contract. Our situation was even more complex as the day after our bid was accepted we were taking a vacation to Hawaii for a week. Fortunately we were able to complete our initial negotiations in the single day before we left as well as sign our required forms, but us being out of town was not an issue at all, and everything was being handled while we were out of town. Jessica was a consumate professional during this time, taking the time and additional effort to explain each of the bits of paperwork, offer letters, counter offer, selecting a lender, speaking with our lender regarding the rates we were getting etc. With her help, we were able to negotiate with our lender for both a lower rate as well as additional cash credit towards closing. She was available at a moments notice to help answer questions and make sure we were completing our paperwork as needed, networking with the seller, our lender and their closing team, and all the other parties that needed to be up to date She was extremely knowledgeable about the small details in closing on a home in Long Beach and LA county, and about what small items we could do to make our offer letter much more appealing, as well as help us negotiate additional funds during closing for small fixes that the seller had previously said they would not accept. We ended up being OWED money after closing, which cant be normal. With our accelerated closing timeline, we had 2 weeks to close, and we immediately rolled into our property inspection, and finalizing all our documents and paperwork. The entire time we felt like we had a real teammate in the process and she really took the time to make sure we were comfortable, understood what the next steps were, and how to make them. We couldnt recommend Jessica more.

We're so grateful to have had Brandon as our real estate agent. He was always patient, responsive,…read moreand willing to work around our schedule to make the home-buying process as smooth as possible. He was incredibly helpful throughout escrow, always answering our questions and guiding us through each step. We truly appreciated how much time and effort Brandon put into helping us find our home. We never felt pressured and always felt that he had our best interests at heart. We're so happy with our new home and thankful to have had Brandon by our side throughout the process. We highly recommend him to anyone looking to buy or sell a home.

We first came across Brandon on a random "for you" post on instagram that had a video of a home. We…read morereached out for more information and he offered to show us that home that same day. That showing turned into a mini interview of us asking him questions and sharing concerns of how we did not want to feel pressured in our home search. Fast forward almost a year later, our housing needs changed and we ultimately decided to sell our house. Every step of the way, he was diligent in his follow up and patient and understanding with what we needed. We entered escrow on our home and despite the horrific challenges and unresponsiveness of the sellers agent, he handled it with such grace, even while gone on his honeymoon with his wife. We recommend Brandon for your home buying and selling needs.

I own a multi unit property managed and maintained by LS Property Management and have been more…read morethan satisfied with their services for over 20 years. Their services include rental application screenings and verification, rental contracts, property maintenance, timely and accurate monthly reports, as well as, year end tax documentation. I have always found them to be professional, experienced, courteous, knowledgeable, honest and a pleasure to work with. I have and will continue to recommend the services of LS Property Management to others. They have consistently provided stellar services and advice. They are the best.

After ending my lease , I received excellent customer service from Nereida, she promptly refunded…read moremy deposit.

Ramon was great to work with throughout the entire process of selling our home. He was always easy…read moreto reach, explained our options clearly and helped make the whole experience feel a lot less stressful. He also connected us with a team of contractors who helped us renovate and get the house ready to sell, which made a huge difference. The market wasn't exactly easy, but our home was on the market for less than two weeks before we got an offer. We felt like Ramon had a good plan from the start and really knew how to position the house. Really happy with how everything turned out and would definitely recommend Ramon and his team.

We had the pleasure of working with Ramon to sell our condo in Downtown Long Beach, and we truly…read morecould not have asked for a better experience. We first connected with Ramon in 2025 when we were considering selling our home. After several conversations, we realized we were not yet financially ready to move forward. Even though Ramon had already invested time and effort into helping us evaluate our options, he never made us feel pressured or guilty about our decision. He remained supportive and checked in periodically throughout the year without ever being pushy. A year later, when we were finally ready to sell, choosing Ramon and his team was an easy decision. From start to finish, the entire team was incredibly communicative and professional. They created a group chat with my husband and me, which made it easy to stay informed, ask questions, and receive updates throughout the process. Ramon and his team also did an excellent job coordinating showings. They ensured we had the ability to approve or decline requests based on our schedule and convenience, which gave us time to prepare and made the process much less stressful. When we eventually received an offer, due to our personal financial circumstances we were facing the possibility of bringing money to closing. (This situation was entirely unrelated to Ramon or his team and was simply the result of not having paid down enough of our mortgage) Ramon was generous enough to voluntarily reduce his commission, which helped us walk away from the sale with money in our pockets. That act alone speaks volumes about his character, integrity, and commitment to his clients. Ramon genuinely cares about the people he represents and consistently puts their best interests first. Despite a slower condo market in our area, he successfully got our property sold and guided us through every challenge with professionalism and compassion. We are incredibly grateful for all of the hard work, dedication, and support that Ramon and his team provided!