Nordstrom Rack

James and Caleb were AMAZING!…read more They both really took their time to understand our needs, how we use shoes, go through the measurements and set us up for success. I really appreciated how knowledgeable and supportive James was. You can tell he really loves helping customers find the perfect shoe and he really knows a lot about the brands and how each might fit the wearer. Given how much time we spent there and the stride testing and attention to detail I was assuming the prices of the shoes would be at a premium, but I honestly thought the value was very reasonable and nothing you wouldn't see at another quality shoe store. Overall, we were there for over an hour having left with a couple of pairs that were absolutely perfect for us. They even include a 14 day guarantee if we decide we liked another pair we tried on. I highly recommend this place if you're looking for the best shoes for YOU!

Everyone that works here is so knowledgeable and fantastic at making sure that the shoes will sport…read moreyou. I've been buying my shoes from here for a few years now, and I couldn't recommend this place more.

Saucony Tempus

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Swe are here to answer your questions and find you the best shoe for your situation

Alan's Shoes

4.3(54 reviews)

7.0 mi•Mitman

Service is excellent, selection is excellent, value is fair, but..... Brita is amazing, we went…read morein for 1 pair and bought 3 pairs!!!

If it weren't for Liz who was working at the Oracle store today (she usually works at their other…read morestore) I would say the three of us would never return to Alan's. Liz is the only reason it wasn't a one star review. Really disappointed in the customer service! No greeting, no contact, rude, argumentative, mocked us, told us to come back another day (that's a great technique for keeping customers), and extremely unprofessional. One especially was a disappointment in her attitude. Saw no problem helping someone else who arrived 30 minutes after us. Then Liz came along - apologetic for our hour minute wait and for the way we had been treated. Very cheerful and helpful. She knows how to treat customers. Brought out several shoes for my friend who had just had knee surgery. Very knowledgeable and kind. Maybe the other employee didn't have any training but NOT arguing with a customer (3 of us) seems to be a "duh" in retail. We will visit the other store next time we need shoes or go to Dillard's.

Interior shot of Alan's Shoes Speedway.

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Interior shot of Alan's Shoes Speedway.

Shoe Carnival

3.1(11 reviews)

5.6 mi•El Conquistador

•$

Not a fan. In my opinion I feel prices were high and just not impressed…read more More in line with prices such as Macys etc...

The first ever experience was shoe carnival was back in Pensacola Florida absolutely loved it they…read morehad of the vast array of different type of shoes sizes and the prices were very good, fast-forward to the Tucson Arizona store can't say much, not too great of a variety of shoes in the quality doesn't seem as well either I did get it down because it was buy one get one half off but will I return not in the near future

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Alan's Shoes

3.3(54 reviews)

2.2 mi

I can't tell you how amazing this shoe store was. The staff went above and beyond in helping me…read more They carry all the latest styles at reasonable prices. If you have any kind of foot problems or issues. This is the store for you. There are also accessories to browse at. There is also a small clearance area in the back. My sister ended up buying two pairs of shoes and I got a purse.

They always have my size 10 EE which is not always the case at most other stores. The staff is very…read morehelpful.

Cool slippers

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Cool slippers

Famous Footwear

4.6(5 reviews)

0.8 mi

Found what I was looking for and on sale. A dollar cheaper than Amazon too!…read more Love Cloud steppers by Clark. I have a closet full.

I have been coming to famous footwear for years and years. They are always my go to since I hate…read morebuying shoes online cause they never fit right. This location is always very clean and well organized. They employees are very friendly and super helpful. I must say almost to the point of being to helpful. I would rather have that then them be nowhere to be found though. They do have all the basic shoes for the family. Dont come here looking for some rare collectors stuff though. All in all they are great and I always recommend them. Pro tip: sign up for the rewards!!! Its basically free money!!

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Famous Footwear

3.1(11 reviews)

8.2 mi

I just stopped in to use a gift card and my $5 welcome gift. Once again I was impressed with the…read moreservice. Tabatha greeted me and helped me find the items I was looking for and answered all of my questions. I love the items I purchased and love love the service! I will be back!

Overcrowded, understaffed, long checkout lines, and no employee masking. I won't be back.read more

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Shoe Palace

4.3(11 reviews)

7.9 mi

We're in town for work and decided to stop by. This store has a great variety compared to any store…read moreback home. Chris and Carlos C. took care of us and service was on point. They had solid prices so you definitely get value. I'll be back for sure whenever we come back to Arizona.

Jesus was amazing and he was helpful and helped me put on my shoe , i don't know any shoe store in…read moreTucson that assists the shoe on the customer. Bryant was being kind and was so fun to talk to . Carlos was really friendly and showed hospitality. I was able to find the shoe i want in no time. Thank you shoe palace at the Tucson mall.

9.2 mi•Broadway-Northeast

Shoe Palace is the worst. Do not buy shoes from them.

The plastic bag they will ship your shoes out in this is how I received my $250 pair of shoes in this plastic bag

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Do not use shoe palace they ship you your shoes in plastic bags shoe and box will be damaged after UPS gets a hold of it

DSW Designer Shoe Warehouse

3.3(32 reviews)

Back for birthday month and to use the free 5.00 coupon. My…read morewife Lost 2 pair of shoes in a rolling bag theft in a French Airport, ORLY early this month. So, since they were a fav , we replaced both with better ones today. All good.

Service is unremarkable. Selections is okay. Value is good. One thing I noticed on my most…read morerecent visit is they take one shoe from each box and keep it in the back. I found this extremely annoying. I have two feet when I try-on shoes. I like to try on BOTH shoes. I figured I was shopping in the shitty part of town where morons steal shoes. I thought I was just having a bad day until I was prompted to select a tip upon swiping my credit card. WHAT??? At a shoe store. Was that for asking an associate to fetch my second shoe from security safe?? My god They are right when they say tipping in America has gotten out of control. I'm not shopping at DSW anymore.

New kicks

My receipt proving i purchased the shoe and the security tag

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The shoe with the security tag

Fleet Feet

4.6(74 reviews)

4.2 mi

Many problems with pain in my left foot. I work on cement…read morefloors all day and my feet have suffered and finally caused me great pain. Went to Fleet Feet in Tucson and was quickly met by Connie. She was very nice and attentive and asked me several question, measured my feet electronically and brought out sever pairs and brands. I liked the HOKAs and got a pair and inserts. She led me to the exact pair I needed. The shoes were not inexpensive, but how many pairs of other brands have I purchased and I suffered. Too many. The HOKAs are worth it. I had so many referrals to Fleet Feet and everyone was right. Excellent service, good guidance and great shoes. I am excited and want everyone to know of my experience. Thank you Connie and Fleet Feet.

I visit from out of town, but always get shoes here. This time Aiden helped me. He was very…read moreengaging and knowledgeable. The value is in the great customer service.

Hoka Shoes

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Miller's Surplus

3.6(70 reviews)

4.1 mi

This place is closing, I'm sad that I didn't get a chance to visit sooner. There was a huge line…read moreout the door since it was their going out of business sale. Super hot inside. If you can get there before they close I think this weekend? 4/4/26.. you'll get a good deal! Sad to see this 75 yr old business close. Can't really speak to service as we didn't buy anything. Seemed like a huge selection although most was gone.

They need to change the name to Miller's Outdoor, the surplus is practically non-existent…read more If you're looking for a store like the one on 6th Avenue long,long ago, or like the ones on YouTube overflowing with all manner of military gear,you will be sorely disappointed. BUT..if you're looking for a boonie hat or a shemag, you came to the right place. Prices are so-so. Final Verdict? You can probably do better...

Wranglers, dickies and Carolina

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Patches

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5 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Guillermo M.

8 months ago

The customer service was extremely disappointing. They were unable to properly handle my complaint and showed no real intention of resolving the issue. What should have been a simple merchandise exchange turned into a frustrating and time-wasting experience. The staff seemed unprepared and unwilling to take responsibility, leaving me without a solution. Overall, a very poor experience that I would not recommend. read more

Justine Lee S.

7 years ago

What era do we live in? Is Tucson still that far behind times? I mean in every other major metropolitan area it is totally normal and socially acceptable to have tattoos and piercings right? Why is it Tucson is still so judgemental and narrow minded! Whatever happened to don't judge a book by its cover!!! read more

Victoria W.

13 years ago

Great place, as close as we can get to the real thing : ) It's a big store, you can easily spend 2 hours here without noticing. Staff is great, I like how they keep trying to have things organized and in order even though it's almost impossible ... read more

Wen C.

5 years ago

This is the reason I'll never go back to the store! Why people like this guy could still work in the store do such awful things?! read more

HuaHua H.

15 years ago

I find my iPad case there, feel pretty good.

Nordstrom Rack - shoes - Updated September 2026

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H&M

3.8

the store is fairly large with a women's section, men's section and children's section. Their…read moreprices were very reasonable if you are able to find something you like. It wasn't a really large selection and mostly casual or work casual type clothes. My granddaughter found something she liked. The checkout person was very nice and offered us their reward program with I declined but nice to know about it. He was considerate to carefully fold her clothes so they fit in the smaller bag she was carrying since they only had a very large bag which we declined.

Had a pair of pants for a few months and they started to severely pill. Clearly a defect in the…read moreproduct, and I felt like they couldn't care less. I was told that I could donate them for 15% off of my next purchase. Zero recognition, zero customer service.

Burlington

3.0

(36 reviews)

Andrew at Burlington went above and beyond to help me find a specific piece of wall art I had been…read moresearching for. He located it at a store about 50 miles away, stayed in communication with me, and even coordinated with his district manager to have it brought to a location closer to me. That level of customer service is rare these days. Andrew was kind, proactive, and truly cared about helping me. I'm so grateful for his effort and wanted to make sure he gets the recognition he deserves!

I always find great things at this location. Its on the Eastside and relatively newer. Sometimes it…read moreseems pretty picked through but its best to go after they re stock from their truck.

JCPenney

3.3

(15 reviews)

My friend and I went here for the best friend awkward photo shoot. The photographer was very…read morefriendly and had lots of ideas for us in addition to the ideas we had. I will say if you're looking for photo pricing online it's not very clear. In my opinion it was pricey for department store photos. But the pictures came out good and we have some great memories. (Total $190 for 16 digital photos- no prints)

On 3/30/2024, my family and ai visited this location and had a great time shopping here. Customer…read moreservice staff Katherine was fantastic The store shelves were stocked appropriately with lots of good sales available in all selections of the store. The staff at checkout was very professional, informative and had a down right awesome attitude Thanjs Katherine for making us want aware of the current promotions and specials available. You did an amazing job WE definitely recommend shopping at this JC Penney store to everyone!!

Saks OFF 5TH

3.5

I've been to some pretty impressive Off 5th stores with a great selection of designer clothing but…read morethis store was a huge disappointment. I visited on a mission to find an evening dress - absolutely nothing. However, I was there, so I thought I'd look around to see if I could find something to make the drive not a total waste of time. In almost every category, the store selection is underwhelming. The organization of clothing feels chaotic. It looks and feels like a thrift store. Assistance is non-exisitent. I wish I had something more positive to say. I love shopping but I didn't love shopping here. I might go to Off 5th in a big city hoping for a better shopping experience but I wont go back to this store.

Great store! Hayden, Mallory, Brittney, Delaney and Marley were all very helpful. Amazing staff…read morethat is willing to help anyone find what they need for a reasonable price.

Old Navy

3.4

(10 reviews)

The only thing I have nice to say is how clean this old navy is. The manager who I think is named…read moreAngela was super passive aggressive and treating my friend and I like kids (we're in our 20's). We had asked a simple question about the pricing because there was a deal marker on the stand we picked up these shirts from. She proceeded to answer in a rude tone. I think they need to rethink management entirely because I have a feeling she treats her employees the same way.

This is a review of online services, not the physical store, which has always worked well for us…read more the return policy for online purchases is 30 days from ship date, NOT 30 days from the day you actually receive the item. When you factor in gift purchases this leaves extremely little time to return an item. I attempted to return a gift 30 days after the receive date - about 34 days after the ship date - and was completedly refused. Since my child doesn't like the style I'm out $60 bucks and a local charity will be getting 2 brand new shirts. Not ordering from the online shop ever again. Recommend you don't either.

DXL

4.1

(15 reviews)

We were out of town and my husband needed some shirts. We found DXL with ease and went to shop…read more The staff was helpful and friendly. The cashier was very efficient and checked all the sizes ( one was wrong) and we corrected the issue. If she didn't do her job so good we would have had to go back and exchange the size. She sure did save us a trip.

Just had a far less than stellar experience. Came in looking for a jacket for an event in 2 days…read more Checked my email first and saw a bunch of discount pricing - except EVERYTHING I looked at was full pop. So I found a nice jacket and opted for a pair of slacks to match. Funny thing, when I asked for suggestions the clerk brought me a plaid pattern, completely different from the plaid in the jacket. I had to ask if this was a new style or something. He agreed it may be too busy. I picked out a black dress shirt, for nearly $100 -of course no sale price! Ok, so the ensemble looked pretty good. At the register I asked for some kind of discount, you know military? Senior? Good looking guy? Nothing. As he is putting my slacks on the hanger, he obviously didn't care, I called him out that he was hanging them with the crease about an inch off center. Just sloppy for a store of this caliber. My purchases have been treated at a discounting box store. Then came my shirt - the trigger for this review. Having been folded and pinned, it was very wrinkled. I asked if there was a pressing service - I was ignored. Then, I was looking closer at the shirt and saw something was on it. I scratched it to no avail. I asked for a discount- after consulting with the other clerk (manager) , I was told I had 2 options (ROFL). First, the could order one for me with a $15 charge but no guarantee I'd get it in 2 days. My second option was to but it and he was pretty sure it would come out in the wash. Full price, of course. So now my motivation for never shopping there again is to get back on my diet!

Anthropologie

3.5

(28 reviews)

My experience today at Anthropologie was alittle disappointing. Usually their customer service is…read moregreat and everyone is very helpful. Not today. I was in the store for about 45 minutes and found some great things but when I had a question or was looking for something specific-it was like I was invisible-employees would walk right by me and not even acknowledge me-only one associate at one point asked if I was finding everything -and at that point I was ready to leave. I know-I'm probably not describing this right but I have been shopping there for years and today was noticibly different-still my favorite store! Just feel like the service should align with the prices.

clean store. however, the employees were absent most of the time while i was browsing the floor…read more when i did see them, nobody greeted me. there was a couple waiting to check out too but they ended up leaving. sale rack was limited to winter clothing.

Johnny Was

4.1

beautiful clothings awesome staffalways can find a special piece here They will help you find…read moreexactly what you need

Their clothes are SO BEAUTIFUL and I really can't afford to buy anything unless it's on sale…read more Nevertheless the staff is always super nice and never make me feel bad for not being able to purchase much. They really could not be nicer. I definitely recommend this store! :)

Chico's

3.7

(15 reviews)

I have liked Chico's clothes for a long time. I've been to the store a few times since my last…read morereview. Sometimes, I am offered help and others have been totally ignored. There is usually someone who will offer to start a dressing room for you which is helpful. Their sizes are different than most places, going from 0 to 4 with sometimes there being a .5 at the end of the number. For someone not familiar with their clothes, it is helpful to know how the size compares to typical sizes. They usually have things on sale in a marked area by size and color. Those not on sale are divided by color typically. In the rear of the store are the clothes called energy which are more casual and I really like them a lot. In the rest of the store, it is the Chicos name. I often find something there I can't live without and unfortunately, not always on sale. The quality is very good and they last for a long time. I'll continue to go back every now and then. It is worth it to me.

I honestly didn't imagine I'd be writing a review when we popped in here just for a super quick…read morescan of their formal shirts after seeing one in the window we liked. But after our experience, this location absolutely deserves 5 stars! The staff here really showed interest in helping me find the perfect thing for the occasion I was in the market for an outfit for, grabbing different options, sizes and offering honest and kind feedback along the way. They were notably nice, laughing and smiling the whole time and were honestly so encouraging. I left with some shirts and a little more confidence too!

Torrid

4.4