I mostly buy my shoes online but my kids are always growing so it's nice to measure and buy in…read moreperson.There's a decent selection here for kids shoes. They also have cute socks and fun slippers. My husband has been able to find one off sneakers when he's needed them here as well. The prices are DSW, so not bad.

This is the best DSW in the area. The one on central avenue is TERRIBLE but this location is…read moreWONDERFUL. The staff is amazing. The store is organized and has a wide variety of sizes. You will end up buying something here because they have everything and the prices are the best price. I look forward to going to shop at this store again soon because I know I will find what I need and more. Even if its not a shoe, they have handbags and socks and even toys if you need a last minute gift.

Fred and his staff are extremely knowledgeable and patient. They will make sure you leave with the…read moreright shoes for your needs. They will never steer you wrong. Additionally they have great sales throughout the year. Truly a one of a kind experience and store with people who actually care.

The staff was incredible and the shoe selection is great. This is not a huge warehouse, but the…read moreinventory has a great selection of sneakers. I brought my 82-year-old Mother to the store and Andy took good care of her. He brought out a selection of shoes for her to try on, he was able to explain how the sneaker supported different muscles and parts of the feet. He even helped her get the shoes on. This is an excellent shoe-shopping experience if you are accompanying a Senior. The staff is patient, but they do their job fast. The store also sells support socks for conditions like plantar fasciitis.

Wonderful service; what made it memorable -besides the quality and ambiance- was Ms. Lei…read more(spelling?).

a cool hip place to pick up the latest styles and must have sneakers at a reasonable cost. stopped…read moreby sneaker lounge in scarsdale to grab the latest must have sneakers for my cuzs son and the staff were so kind and knowledgeable about what the teens are wearing now. very good selection and styles with all the footware on displayed in organized fashion for gals , guys and kids. also some clothing available mostly in tee shirts. after getting my nephew his birthday gift, i picked up a pair of leisure slip ons which are comfy to the max . glad i made time to visit sneaker lounge , it was worth it .

Great sales. All the staff is very helpful. They even have bags. I bought a vest as well and Ugg…read moresandals

Great shoe store and great prices. Service was excellent. Highly recommended for anyone looking for…read moregreat selection and value.

Prices are insanely high for kids shoes. Selection was good but if you go to the town over you can…read moreget shoes for half the price. We were stunned by how high the the prices were and while it was great to get sized, the prices were too high for me to drop over $100 on a pair of toddler shoes

Great service, these guys are real pros and will tell you if a shoe is not the right fit given the…read moreshape of the foot. The prices might be higher than online, but you're paying for a service. This store sizes your child properly and will honestly tell you when it is time for new shoes. I've brought my son in thinking he needed new shoes only to be told "not yet". They don't push or try to make a sale unless it is the best shoe for the little customer. I am happy to pay a little more to have the confidence that my kids are getting shoes that fit them properly.

As we have all become acclimated to shopping online , we have forgotten how walking into a retail…read morestore experience to shop can be.Today I felt a need to break from that routine.So , I went over to the New Balance store in Tarrytown. I had a specific model sneaker in mind . The minute I walked in a young man ( Jacob) instantly stepped forward to greet me ! Zero wait time ! Jacob was outgoing, polite and professional. He actually took the time to measure my feet to insure proper fit! He unpacked the sneakers , opened them and presented them so I could easily try them on . A pleasant exchange start to finish ! If you are sneaker shopping , I suggest you go there and ask for Jacob.

At the Tarrytown store, salesman, Jalani, was outstanding -helped both myself and my partner buy…read moresneakers which were both comfortable and added an arch when necessary.

Cute little shop for ladies vintage / consignment stuff…read more Prices were decent but the selection was extremely limited and we didn't find anything worth adding extra weight to our suitcase for the trip home. The girl behind the counter was friendly but busy chatting to other people so we never got a hi, bye, be right with you, etc.

Wonderful helpful and kind people. Fascinating merchandise!…read moreAlways fun. And a tailoring shop right next door

Came here to use my rewards but had cash. The cashier was nice about it and said she would get her…read moremanager. The manager came over and couldn't care less and said "no one's paid in cash today we can't break that" and walked away. She clearly doesn't value her customers. In a store shouldn't you be prepared for people to pay in cash? Just my opinion. Will never come back here even though it's super close to my home. Would rather make the drive to mount Vernon or somewhere else just not here.

I received a quick response from Customer service and they offered me great deal on my next…read morepurchase. This is excellent resolve and made me a very happy customer! I went to their White Plains Galleria location, as they had better selection.

Customer experience is everything and anything. It all starts and ends with customer experience and…read morenothing less, period! I oversee and mange a fitness store on High ridge road (Fitness Showrooms of Stamford) I was recently referred a client, Husband and wife both Marathon runners. They both visited my store this past week, and the very first thing I noticed when they stepped into the store was their fancy sneaks Hako One! I knew of Hawley lane shoes years ago when I managed a fitness store in bulls head plaza. So I took a drive to the shoe store. I literley can not find the words of how exceptional my customer experience was. The second I walked in i was enthusiastically greeted by lovely lady named Natalie, who respectfully introduced me to a gentleman named Scott. I have never in my life met such a passionate sales individual. I myself take pride in educating my clients, and providing them with as much knoweldge as possibly can, but when it came to Scott fitting me for Hako One, I was literely speaking to doctor! Scott strongly educated me on facts of a foot that I never ever knew mattered. I couldn't stop smiling the entire time of the shoe fitting, I was absolutely amazed by the knowledge and expertise I was being provided from Scott. My customer experience was beyond expected that I actually returned 3 times, because I had that many concerns and questions. Its because of Individuals like Scott, that can change a customers mindset of how the human foot truly functions. This was an incredible experience, thank you so much Scott and the friendly staff at Hawley Lane Shoes. You can easily sense when an individual speaks with passion of their profession. Scott you are truly amazing at what you do. Thank you so much

The new staff at the Norwalk store are totally unhelp and have not customer service skills. I…read morebought a pair of shoes for a person with a disability and he walked on a rug for a minute or two; they were too big. I was 2 weeks out of the return window since person was out of town and could not try them on; staff said they shoes were worn. They were not. It was very clear they were brand new. I have been shopping here for years; all new staff are very sullen and unprofessional. Very disappointing; they would not help been in any way even with a partial credit. I will not be shopping there again.