Behind an unassuming storefront works the kindest, most thoughtful, most caring dental team I have…read moreever encountered. So far, I've only had the pleasure of being seen by Dr. Jade Chang. She doesn't judge. She takes the time to accommodate. And to make sure that you know before, during, and after what will / is / has happened -- and not just know, but also understand and heartily approve of. Because this isn't just another procedure for her: it's a team effort to keep you healthy. I love how she thinks holistically. I've never had a dentist palpate my neck or jaw to check for proximal causes of dental pain. Or check my blood pressure (and actually discuss what normal BP is for me). Or give me fun, boldly colored, polarized sunglasses to protect my eyes from her bright light. Or discuss my health history, especially with any modicum of interest beyond how it might influence the procedure at hand. She does. :) And you might think a small, independent dental office tucked into the mountains would have heart but not tech. But no, you'd be wrong. I really appreciated the easy-to-put-on blood pressure wrist cuff, tiny dental camera that takes super clear photos, and lovely device that suctions while also holding my mouth open (but not too wide!). The front office folks even text! And not with those "press 1 if" instructions - just genuine conversation to confirm details & get reminders. The assistants and front office folks are just as kind, warm, welcoming, and up-to-date. Like Dr. Chang, they communicate clearly and handle every last detail. I never thought I'd love a dentist's office. This one has happily proved me wrong. :):)

First time patient and wow, these folks are not only thorough but efficient. I feel like this was…read morethe best dental exam I've ever had. Their 3d imaging really helps you to see what they see inside your mouth. Super confidence inspiring and excellent communication from literally every staff member I spoke with. I couldn't recommend them enough and I'm very happy to have found this office.

Today was my first consultation with Dr. Timothy Gifford, periodontist. I barely slept I was so…read moreanxious. I'm so glad I found this practice! After a comprehensive exam, Dr. Gifford spent time providing me four incrementally more aggressive treatment options. I have never in my life had a dentist spend so much time with me. I have confidence we will find a workable plan to treat and/or mitigate further disease. Bonus: The staff is really fun and the office is cheery and comfortable. 10 stars! Thank you!

I used to love and swear by this dentist until I learned the truth. When I had to change insurance…read moreand get a new dentist, they were flabbergasted by how shoddy their work is. The nightguard that Dr. Kaur gave me had been so improper that it was damaging my teeth and causing the front teeth to chip and crack. I was actually asked if I had gotten this nightguard from a different country, that's how slapdash it was. When I came in to ask for a refund to at least get some kind of moral mea culpa from them (this nightguard costs $735ish before insurance, according to the receptionist, but replacing a tooth is easily ten times that much, so it would be a drop in the ocean compared to the damage done to my mouth) I kept getting the runaround about things being "subjective". Then when I wasn't dissuaded I got an appointment with the doctor to talk it over, which I assumed would just be them trying to convince me my new dentist is a con artist, doesn't know anything, etc. And lo and behold, no surprise that's exactly what the appointment was about. No refunds, and that I should consider myself lucky my mouth guard even lasted this long. Now instead of things being "subjective" it was preposterous and no dentist in their right mind would say such a thing. Yeah, I'm sure my board-certified TMJ specialist was just making it up, while the dentist who made the device in question has no room for doubt. I mean I'm pretty sure they even made sure to CYOA by asking to take a look at my mouthguard so they could do an official "reply from the owner" here with something like "Actually when you came in we proved your teeth were already broken and we didn't do anything wrong-" and try to make other people reading this think I'm not being accurate. They tried to say my current dentist must be a scammer for charging around $1100 for an occlusal guard and that must be why. But I called around town and most dentists are in the 1000 dollar ballpark for guards. The only ones who quoted me lower than 900 were quick and clear to point out "that's just a base price, we increase it if it's more complex, and it'll probably involve exams too". Oh and if that wasn't enough, Dr. Kaur insisted the receptionist had just been mistaken and that actually it was only $300, and that I should be counting myself lucky to have gotten such a good deal - as if I care about saving money when it means breaking my teeth. While this is mostly what I'm pissed off about today, in the last few years I got the same fillings done on my teeth again and again from these people, while the filling I got ages ago from my paleolithic-era dentist in Mountain View is still holding strong. So I'll ask again who the real scammer is. And just as a funny aside, while I was waiting in the office, there was a guy at the front desk who showed up for his appointment, only to find out it had been canceled, despite having confirmed it. It turns out that the front desk just relies entirely on the automated system with no verification, had somehow sent another confirmation to the wrong number, and canceled his appointment. Obviously this doesn't impact my own experience, but it does make one question why there are so many screwups in one office. In one day. At the same hour.

Brett is amazing. He did bring his wife in to work and she…read more is not so amazing. If you are late or have been late in the past on your payment she is totally demoralizing, even if your payment has been paid in full. Not a nice lady at all. I really don't think that Brett knows how awful she is.

WHATEVER YOU DO, DO NOT GO HERE! Dr. Johnson almost killed my dad 13 years ago. Dr. Johnson was so…read morenegligent that he put a crown over an infected cavity filling. my dad was bed ridden for over 6 months. he could not move or anything for months. i was a child and being traumatized watching my dad be in pain because of his negligence. over the years still seeing this dentistry open is so upsetting and i can't imagine what other damage dr. johnson has done

Went in for both of my babies tongue ties. They were very clear in their explanations about the…read moreprocedures and about the after care. They made us feel like family. Their office was very clean, and the employees were amazing.

The staff here were kind, however they we're not transparent about costs, manipulative and did an…read moreinadequate job. I primarily came to get surgery for a severe tongue tie. In order to do this, I needed to do a full initial intake appointment in which they told me I have gingivitis and highly recommended I do their intensive cleaning procedure and pressured me to start that same day. I told them that I am low income and on medi-cal and if they take insurance or if I should find someone else. They basically told me that dental insurance is a scam and I should stick with them. They charge WAY more than even the average dentist. I later found out that Dientes in Santa Cruz takes medi-cal and Cabrillo Hygiene Clinic also offers very cheap cleaning. When I went to Cabrillo for cleaning a couple years later, the Dr/Instructor there said the X-rays I got here were done incorrectly and were not acceptable. Luckily they were able to re do them for cheap. Although it is on me to find the right dental care for my insurance, I came for a different issue and didn't appreciate being pressured to choose them for the cleaning and lied to. I had to use all my savings to cover the costs. Also, although I initially came for the tongue tie release, they were only able to do half. When i inquired about coming back for the second half release as originally planned, the doctor said I couldn't do it because I needed to be able to fully lift my tongue on my own, even though the whole issue of why I need the release is that I can't. The doctor at cabrillo said this was rediculous, and that there are definitely doctors who could do the full release as is. Overall, while the staff may seem nice at first, it seems clear they are trying to make as much money as possible without caring about the clients needs, and the more money you spend here does not mean better care.

Dr. Stevens is knowledgeable and down-to-Earth. Liz, Hygienist is very skilled too. The office is…read moreclean and professionally managed. Check them out!

Dr. Le DDS and his staff are absolutely wonderful. Very caring, right walked in the door today…read more They asked if I was in any pain. How was I doing today? I haven't been to the dentist in a while. They took care of the issue I had today. Dr Le DDS Was very gentle with the treatment I needed today. Set me up for a cleaning full x-rays and it was very enjoyable experience. I would truly recommend them. They have a great location right by Zinnias In Scotts Valley across the street from Walgreens. You will leave with a smile on your face

"Dr. Fernandez has been outstanding. He handled my wife's complex treatment over 18 months…read more(extractions, bone grafts, implants, and a full set of snap-in dentures) with incredible skill and compassion. He's now giving me the same attentive care with my extractions, implant, and crowns. We feel very fortunate to have found such a talented and caring professional."

Do not come here!! I took off work, had an appointment scheduled confirmed and planned. Only for…read morethem to cancel 3 hours prior with no options of another dentist available. With work, and time being limited this is very very unprofessional and would not recommend booking with them.

Dr. McGraw dentistry is one of the best dentist studios that I've been in. He is always super…read morefriendly and lots of smiles. His staff is knowledgeable, his place of business is clean, and they aim to please you. He has been my dentist for over 10 years now and I highly recommend him and his staff to everyone that I know. The thing that I like the most about them is that they try to work around my busy day in my schedule to fit me in. What I recommend them to anybody, the answer is a definite yes. The other thing is that he always looks after your hard earned dollars. He will only recommend work that is needed. A big thank you to Dr. McGraw and all of his crew.

Dr McGraw has been our family dentist for over 30 years in Scotts Valley as a dentist and friend…read more I just left his office and he did a wonderful job repairing a chipped front tooth to look like new so I am writing this review express my gratitude to him for his service to the community. What I like about him is his: 1. kindness to patients and staff 2. exceptional workmanship-the best quality materials - cosmetic matching coloring-etc 3. advice- gives you options for you to chose 4. fairness in billing 5. education in dentistry-best dental schools 6. Most of all he is always available day and night to take care of your needs My sincere thanks Ed Lang

I had my wisdom teeth removed here earlier this week. During the procedure I was told that I had an…read moreasthma attack (I do not have asthma). After the surgery, I called the office to follow up and ask questions about the recommended steroid medication. When I expressed concerns about taking steroids, the staff member on the phone began discussing another patient's personal genetic history related to steroid use, which felt like a serious HIPAA violation. When I pointed this out, the staff member Brianna became upset transferred me to Dr. Cline who ended the call without any help. The situation left me feeling very uncomfortable and concerned about both the professionalism and the handling of patient information. Overall, this was a very disappointing experience in terms of communication and patient care

The whole team was friendly and professional. They made me feel comfortable, answered my millions…read moreof questions, and did great work overall. And the team ran like a well oiled machine. Special shout out to Sam at the front desk who was warm and welcoming the first time I called, (and all the other times I called with follow up questions). Maranda made the billing process transparent and seamless (I walked out of my consultation appointment knowing exactly what I would be paying). And Dr. Cline-Fortunado did a thorough exam before making any recommendations, and was very honest and respectful when presenting my options. In addition, the office is clean, modern, and soothing. Nobody loves going in for a dental surgery, but honestly, they made the experience quite pleasant.