Behind an unassuming storefront works the kindest, most thoughtful, most caring dental team I have…read moreever encountered. So far, I've only had the pleasure of being seen by Dr. Jade Chang. She doesn't judge. She takes the time to accommodate. And to make sure that you know before, during, and after what will / is / has happened -- and not just know, but also understand and heartily approve of. Because this isn't just another procedure for her: it's a team effort to keep you healthy. I love how she thinks holistically. I've never had a dentist palpate my neck or jaw to check for proximal causes of dental pain. Or check my blood pressure (and actually discuss what normal BP is for me). Or give me fun, boldly colored, polarized sunglasses to protect my eyes from her bright light. Or discuss my health history, especially with any modicum of interest beyond how it might influence the procedure at hand. She does. :) And you might think a small, independent dental office tucked into the mountains would have heart but not tech. But no, you'd be wrong. I really appreciated the easy-to-put-on blood pressure wrist cuff, tiny dental camera that takes super clear photos, and lovely device that suctions while also holding my mouth open (but not too wide!). The front office folks even text! And not with those "press 1 if" instructions - just genuine conversation to confirm details & get reminders. The assistants and front office folks are just as kind, warm, welcoming, and up-to-date. Like Dr. Chang, they communicate clearly and handle every last detail. I never thought I'd love a dentist's office. This one has happily proved me wrong. :):)

First time patient and wow, these folks are not only thorough but efficient. I feel like this was…read morethe best dental exam I've ever had. Their 3d imaging really helps you to see what they see inside your mouth. Super confidence inspiring and excellent communication from literally every staff member I spoke with. I couldn't recommend them enough and I'm very happy to have found this office.

Dr. Yoshida DOES NOT WORK WITH ANY DENTAL NETWORK! She was lovely to work with but PLEASE check…read morewith your insurance before scheduling an appt! Dr. Yoshida's Office said they took our insurance and our insurance covers 100% preventative care. Dr. Yoshida will file an insurance claim for you but they DO NOT accept the agreed upon prices set forth by the dentists in network! So, we are paying $280!!! for our daughter's bi-yearly cleaning and xrays. Dr. Yoshida saying "THEY TAKE OUR INSURANCE" was extremely MISLEADING.

Horrible. My…read moredaughter was going there for about 2 yrs. In that time they never once submitted a claim to my insurance and are saying that insurance denied the claims due to no coverage... Funny When I contact my insurance they verfiy the coverage is valid.. Ive had the same insurance for 13 years and never had issues with anyone else. My daughter has been on my plan since she was born (almost 8 years now). BEWARE

Our practice, UC Dental is located in Union City. We worked on sustainability projects with Dr…read more Ariana and Dr. Max. Being in the dentistry business for over 50 years, they are the kindest, most transparent, & professional dental providers you will meet. When you come in, you are greeted with a warm smile. They have invested a lot into their patients. Believe me, I have seen their backend operations. I heartily recommend them to anyone in the Scotts Valley/Santa Cruz region.

The dentists are holistic and caring; however, the office policies, staff, and financial practices…read morelack ethics and are misleading. I had an appointment here to get a treatment plan and quote for Invisalign, and I went in to get scanned; part of that included a CBCT scan, which apparently "cost" $800 a la carte. I say 'cost' because the practice owns the machine, and all they have to do is sit you in it and press the button. I was hesitant to even do the scan because I am claustrophobic, and I had perfectly good X-rays, but I was pressured into it. Once I got the results for the invisible aligners, I saw the cost and what it would break down to, and I wanted to wait a few months before starting treatment until I had more money to start the expensive monthly payments. However, I was told that if I waited, they would charge me over $800 for the scan! I was never told this beforehand and argued back and forth with Kim about it, and then ultimately was pressured to start the aligner treatment before I was ready to start it because they were threatening to charge me for the scan separately. I gave it another shot and was going to take my child here for an exam and cleaning. The day before the appointment, she was sick with a fever and got sent home from school in the morning, and of course I called to reschedule. They want 2 business days' notice, or they charge me $150. I'm sorry, what parent has 2 business days' notice before their kid suddenly comes down with something? I offered to bring her in anyway to avoid spending $700 on an exam, cleaning, X-rays, plus a $150 deposit in the future, which is an unrealistic amount of money to just be able to drop when you are a family with no dental insurance. I scheduled here because Santa Cruz Children's Dental wanted to charge me $800 per child for the same thing!!! They said no I can't bring her in sick, so they would charge me anyway, and then tried to act like it was a "credit" for next time. No, it's not a credit; it's a penalty. Absolutely unethical, unkind, and INSANE business practices. They charged me anyway, and I disputed the charge on my card. I will not be making further appointments here and will take my business elsewhere. They also recommended an invasive and expensive double JAW surgery for me, which, after seeking a second opinion from another holistic dentist, was completely unnecessary, as the clear aligner treatment alone is already doing the job of widening my palate and expanding my airway. This practice is questionable and ethically and morally wrong, given their financial and business practices. If you are an uber-wealthy Silicon Valley transplant, go ahead and go here, but for the middle-class families of Santa Cruz... stay far, far away. They act like $150 is ten dollars. No big deal, why are you upset? It's the dentist's time, after all. Not to mention that they have a mile-long waitlist for cleanings, are booked out months in advance, and have probably already filled it. The dentist's time and the money the practice makes are the bottom line here.

Today was my first consultation with Dr. Timothy Gifford, periodontist. I barely slept I was so…read moreanxious. I'm so glad I found this practice! After a comprehensive exam, Dr. Gifford spent time providing me four incrementally more aggressive treatment options. I have never in my life had a dentist spend so much time with me. I have confidence we will find a workable plan to treat and/or mitigate further disease. Bonus: The staff is really fun and the office is cheery and comfortable. 10 stars! Thank you!

I used to love and swear by this dentist until I learned the truth. When I had to change insurance…read moreand get a new dentist, they were flabbergasted by how shoddy their work is. The nightguard that Dr. Kaur gave me had been so improper that it was damaging my teeth and causing the front teeth to chip and crack. I was actually asked if I had gotten this nightguard from a different country, that's how slapdash it was. When I came in to ask for a refund to at least get some kind of moral mea culpa from them (this nightguard costs $735ish before insurance, according to the receptionist, but replacing a tooth is easily ten times that much, so it would be a drop in the ocean compared to the damage done to my mouth) I kept getting the runaround about things being "subjective". Then when I wasn't dissuaded I got an appointment with the doctor to talk it over, which I assumed would just be them trying to convince me my new dentist is a con artist, doesn't know anything, etc. And lo and behold, no surprise that's exactly what the appointment was about. No refunds, and that I should consider myself lucky my mouth guard even lasted this long. Now instead of things being "subjective" it was preposterous and no dentist in their right mind would say such a thing. Yeah, I'm sure my board-certified TMJ specialist was just making it up, while the dentist who made the device in question has no room for doubt. I mean I'm pretty sure they even made sure to CYOA by asking to take a look at my mouthguard so they could do an official "reply from the owner" here with something like "Actually when you came in we proved your teeth were already broken and we didn't do anything wrong-" and try to make other people reading this think I'm not being accurate. They tried to say my current dentist must be a scammer for charging around $1100 for an occlusal guard and that must be why. But I called around town and most dentists are in the 1000 dollar ballpark for guards. The only ones who quoted me lower than 900 were quick and clear to point out "that's just a base price, we increase it if it's more complex, and it'll probably involve exams too". Oh and if that wasn't enough, Dr. Kaur insisted the receptionist had just been mistaken and that actually it was only $300, and that I should be counting myself lucky to have gotten such a good deal - as if I care about saving money when it means breaking my teeth. While this is mostly what I'm pissed off about today, in the last few years I got the same fillings done on my teeth again and again from these people, while the filling I got ages ago from my paleolithic-era dentist in Mountain View is still holding strong. So I'll ask again who the real scammer is. And just as a funny aside, while I was waiting in the office, there was a guy at the front desk who showed up for his appointment, only to find out it had been canceled, despite having confirmed it. It turns out that the front desk just relies entirely on the automated system with no verification, had somehow sent another confirmation to the wrong number, and canceled his appointment. Obviously this doesn't impact my own experience, but it does make one question why there are so many screwups in one office. In one day. At the same hour.

Brett is amazing. He did bring his wife in to work and she…read more is not so amazing. If you are late or have been late in the past on your payment she is totally demoralizing, even if your payment has been paid in full. Not a nice lady at all. I really don't think that Brett knows how awful she is.

WHATEVER YOU DO, DO NOT GO HERE! Dr. Johnson almost killed my dad 13 years ago. Dr. Johnson was so…read morenegligent that he put a crown over an infected cavity filling. my dad was bed ridden for over 6 months. he could not move or anything for months. i was a child and being traumatized watching my dad be in pain because of his negligence. over the years still seeing this dentistry open is so upsetting and i can't imagine what other damage dr. johnson has done

"Dr. Fernandez has been outstanding. He handled my wife's complex treatment over 18 months…read more(extractions, bone grafts, implants, and a full set of snap-in dentures) with incredible skill and compassion. He's now giving me the same attentive care with my extractions, implant, and crowns. We feel very fortunate to have found such a talented and caring professional."

Just got a crown and two fillings and honestly... great vibes all around…read more Helen, the dental assistant, was super sweet and walked me through every step IRL, which helped calm my nerves big time. I was real about my dental history and why my teeth needed the work. At first I felt embarrassed, but being honest was the best move. Zero judgment, all kindness. They made me feel safe, supported, and confident about moving forward with my treatment which is huge. I didn't feel any pain or discomfort during my services. Shout-out to Lupe at the front desk for always being welcoming, keeping it real, and making the office feel cozy AF with the Christmas decorations In the spirit of the season... all I want for Christmas is my two front teeth Thank you for helping me find confidence in my smile again. Truly grateful to support a Latino-owned dental office that leads with heart, respect, and animo.

Dr. McGraw dentistry is one of the best dentist studios that I've been in. He is always super…read morefriendly and lots of smiles. His staff is knowledgeable, his place of business is clean, and they aim to please you. He has been my dentist for over 10 years now and I highly recommend him and his staff to everyone that I know. The thing that I like the most about them is that they try to work around my busy day in my schedule to fit me in. What I recommend them to anybody, the answer is a definite yes. The other thing is that he always looks after your hard earned dollars. He will only recommend work that is needed. A big thank you to Dr. McGraw and all of his crew.

Dr McGraw has been our family dentist for over 30 years in Scotts Valley as a dentist and friend…read more I just left his office and he did a wonderful job repairing a chipped front tooth to look like new so I am writing this review express my gratitude to him for his service to the community. What I like about him is his: 1. kindness to patients and staff 2. exceptional workmanship-the best quality materials - cosmetic matching coloring-etc 3. advice- gives you options for you to chose 4. fairness in billing 5. education in dentistry-best dental schools 6. Most of all he is always available day and night to take care of your needs My sincere thanks Ed Lang

Incredible incredible incredible. This dentist by far is the best dentist I have gone to. The views…read morefrom every dental room is beautiful nice greenery that makes you feel relaxed and excited to get your teeth worked on. The second I walked being greeted by the front desk I felt a sense a relief as being a new patient didn't know what to expect. The Receptionist, dental assistant and Dr. Samantha Blenderman where super kind and knew exactly what they were doing. I'm excited to say this will be the dentist I come to from now on. AMAZING.

This was my first visit. The entire office staff was welcoming and professional. The exam was…read morecomfortable and thorough with clear feedback throughout. Thank you!!

I had my wisdom teeth removed here earlier this week. During the procedure I was told that I had an…read moreasthma attack (I do not have asthma). After the surgery, I called the office to follow up and ask questions about the recommended steroid medication. When I expressed concerns about taking steroids, the staff member on the phone began discussing another patient's personal genetic history related to steroid use, which felt like a serious HIPAA violation. When I pointed this out, the staff member Brianna became upset transferred me to Dr. Cline who ended the call without any help. The situation left me feeling very uncomfortable and concerned about both the professionalism and the handling of patient information. Overall, this was a very disappointing experience in terms of communication and patient care

The whole team was friendly and professional. They made me feel comfortable, answered my millions…read moreof questions, and did great work overall. And the team ran like a well oiled machine. Special shout out to Sam at the front desk who was warm and welcoming the first time I called, (and all the other times I called with follow up questions). Maranda made the billing process transparent and seamless (I walked out of my consultation appointment knowing exactly what I would be paying). And Dr. Cline-Fortunado did a thorough exam before making any recommendations, and was very honest and respectful when presenting my options. In addition, the office is clean, modern, and soothing. Nobody loves going in for a dental surgery, but honestly, they made the experience quite pleasant.

I have visited Dr. Larry Yien's office for dental procedures several times. My dental needs…read moreincluded cavity fillings, broken molar repair, and an abscess (ouch). I could not have been in better hands. Dr. Yien's staff made me feel very welcome and comfortable from the moment I arrived for my appointments. His office is clean, warm, and comfortable. Dr. Yien explained my dental problems and quickly put me at ease. He thoroughly described each issue and described the procedures he would utilize to repair the defects. Dr. Yien ensured that I was comfortable and that I experienced no discomfort. And his work was exemplary. It is a wonderful thing to enter a doctor's office with apprehension, and to leave a short time later feeling such great relief! Dr. Yien not only does his job very well, he does it while expressing empathy and compassion. I am grateful, and I heartily recommend Dr. Yien's practice to anyone who seeks the highest level of medical competency. Thank You!

I have gone to my fair share of dentists and have been often disillusioned with their services…read more They were either overpriced, deceptive and in the long run... really did'nt care. I even went to a dentist who offered botox as a sideline...really! I found Dr. Yein's office over six years ago by chance. I knew right away that I made the right choice. Dr. Yein is not only extremely knowledge, but is honest and will actually give you options with your dental care. He cares about his patients! I am grateful that if I have a dental emergeny....he will take care of it right away. I know...that's unheard of these days. Lea, the office manager is so friendly, caring and always takes the time to work the "kinks" out of making the billing a breeze. Thea, along with his other staff members are so nice, professional, and take the time to accomodat the "regulars" and new patients. I have to say that I could not be happier with the service that I receive at this office. They are truly the best!!!