great service and got tank set up, best price around. licensed and easy to work with!read more

Last night I was in the middle of preparing a holiday dinner for family and friends and my propane…read moreran out. I reached out to Outer Banks LP Gas & Appliance Services by telephone and by their handy "request service" messaging on the companies website. Stan, at OBXLP, returned my calls as soon as he received them and had my propane delivered and up and running promptly. I have called the Outer Banks my home for almost 40 years and have done business with many local companies over that time. I have been using OBXLP for all my propane needs for almost ten of those forty years and they have always provided nothing but the quickest and most reliable professional service for all of my propane requirements. Whether new construction or your daily use, I wholeheartedly recommend OBXLP for any of your propane needs.

Great from start to finish. Highly recommend. Replaced an outdoor shower head. Efficient, good…read moreprice and overall great service.

We have a rental property in Nags Head. My guests notified me about 7:30 AM to let me know there…read morewas no hot water. I immediately went to Yelp and saw Outer Banks Plumbing had a five star rating. I called and left a message. By the time I went into the other room to let my husband know what was going on Shawn was calling me back. By 11:30 I had a new hot water heater to replace my 20 year old hot water heater. He even looked at a couple of toilets we were having trouble with. The price was very reasonable. My guests were happy! I was happy! And I found a new go to plumber. Communication was great! He sent pictures of the old HW heater and pictures of the new HW heater. Very easy to work with!

Had a drip develop near our outside drain line. Called Action and they had two techs over the same…read moreafternoon. Jason and Steve found the problem promptly (a split in the recirc line) and were able to repair it all within an hour. Great job and thanks for the quick help! I'll continue to call Action when there's a plumbing issue.

I NEVER write reviews, but I am making an exception this one time. We arrived at our weekend home…read moreyesterday to find that the drain pipe from our kitchen sink had become disconnected, and a water line had developed a leak and was dripping large amounts of water inside a wall and under the house. Despite our being a new customer and their being "booked solid until a week from Friday," they had a plumber out that afternoon to fix the sink and another out first thing the next morning to locate and fix the leak. Both Mike and Kenny were great, and the bill was a pleasant surprise. But for their quick work, our week at the beach likely would have turned into a one-night stay.

The quality of the work here was top tier. Kami was definitely my favorite, she was so kind. Value…read more& service requested was perfect!!

Kevin was incredible! Fixed a toilet and 2 drains. Prompt, polite and professional. Highly recommendread more

Prompt. Courteous. Endeavors to get one cool as quickly as possible. Great company with which to…read morework.

Heat Pump Service Issue and Billing Concern…read more Background In September 2024, I purchased two new heat pumps from R.A. Hoy. Since I am retired and spend most of my time at home, I do not need to adjust the temperature frequently. Specifically, the unit in question serves the upstairs area, which I rarely visit during the day. Discovery of the Issue In February 2026, I received a service message on my thermostat for the upstairs unit. Upon checking the unit through my app, I discovered that it had been running continuously, 24 hours a day, since mid-November 2025 up until the present date in February 2026. Service Call and Diagnosis I contacted R.A. Hoy for service. The technician identified that the unit was only producing 70-degree air and was one pound low on refrigerant. I also have 2 inspections each year that were reported as good. Electric Bill Concerns Because my electric bill is automatically paid from my bank account and has remained consistent for over 10 years, I had not been monitoring it closely. However, after realizing the heat pump had been running non-stop, I reviewed my bills and noticed an increase of over $100 per month starting from when the unit failed in November 2025. My electric bill is normally lower in the winter as my gas furnace heat my home when temperature is 40 degrees or lower. Concerns Regarding the Repair and Warranty I received a bill from R.A. Hoy for the refrigerant. I believe that, since the leak appears to be a result of the initial installation, I should not be responsible for this charge. Additionally, if this leak is not properly addressed, it is likely to recur annually. However, I was informed that because the issue arose more than a year after installation, it is not covered under the warranty.

Chances are excellent you will not get a return phone call from Ward Plumbing! Three days later…read moreand still nothing!

Through Home Warranty, but speaking directly with Mr Ward, I scheduled an appointment late Thursday…read moreafternoon for Monday morning between 9 and 11. At 11 I get a call saying he's running behind and asks where I'm located? Of course, he's had my address since Thursday afternoon. Now he tells me I'm out of his service area and he doesn't know why it was assigned to him. I explained that I haven't had a sink since Thursday, that my dishwasher was full of dirty dishes and my counter was covered in dirty dishes. I told him I didn't want to start the process over. We agreed we would both call and ask Home Waranty to pay him something for the extra travel. I don't think he called them but I don't know that for sure. What I do know is several hours later, I called and the case manager. While I was on hold, she called him but they could not come to a reasonable agreement. I asked what is reasonable? She said he had asked for an extra $250. I am 31 miles away from his business.

First time hvac service from Norris. Joe and Connor worked well together and were thorough with the…read moresemi annual checkup ! I'm glad I changed my hvac service to Norris!

Heath at Norris Mechanical is a miracle worker. He is so knowledgeable and helpful and kind. He's a…read moregreat communicator and works fast.

Shower and tub. Poor communication. Changed tub size without asking. Contract is for 32 x 60 they…read moreinstalled 26 x 30 inside tub is only 20 inches

Called on Wednesday. Showed up on Thursday. Had to order part. He said that he would overnight the…read morepart. Did not hear from him again. Called the office on Monday. The lady said she would look into it. Never got a call back. Called back Tuesday. The lady said she would have someone check the truck. I told her that is what she said the previous day. She said she would have Derrick call me. Played this game daily until Thursday. Never spoke to Derrick. Told the lady that after seven days, we're finding another plumber. She said, "okay thank you, bye," and hung up on me. Never use again, never recommend.