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    North American Trailer

    3.8 (10 reviews)
    Closed Closed

    Services - North American Trailer

    Trailer repair

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    Interstate Trailer Sales

    Interstate Trailer Sales

    1.8
    (5 reviews)

    Horrible customer service, plan and simple this commpany lies, disshonest. I bought a brand new…read moretrailer with in 6 months the tires began to wear on the out side, very odd. The only cause of this is a bad axel that is toed in, well they refused to fix it and wanted me to pay to have axel taken off and tested by sending the axel off to the manufacturer, hence a $500 shippinng bill plus the labor to pull the axel off and reinstall it. The trailer has about about 700 miles on it and the tires have to be replaced. All over their web site, phone message they pride them selfs on customer service, buyer be were because this is not the truth.

    BEWARE! I have bought a lot of trailers and I've never had to deal with people like this. The…read moretrailer was missing the VIN tag and had ABS problems which is a safety issue and we got an OOS for it, dropped it off for 2 weeks and paid our drivers to go back and forth 4 times, yet they still couldn't fix it but kept telling me it's fixed. Thought I'd give them another shot, went to buy 2 more trailers, 2 other customers walked out right in front of us, but right from the beginning,Tim (the clown) was rude and argued with me over some $100 brake job (had a crack in it and was barely %30) which I still agreed to pay out of my pocket. Then saw his tire guys putting non-DOT tires on the trailer we just purchased and call it "DOT" and when I told him he said "well, that's what you get". Then he goes "I don't care if you walk out" well, we sure did! When I called him out on his bad attitude, he called me a "D***" then he had a complete meltdown. They mickey mouse everything, their entire business is a scam. They're bunch of crooks trying to rip you off. Tim is a racist trust fund baby who wants to act like a boss. He needs some serious help.

    Galaxy Campers

    Galaxy Campers

    4.9
    (86 reviews)

    We had researched and looked at a variety of trailers RPod and Grand Design. After positive…read morefeedback from friends and neighbors we turned our focus to Lance trailers. The quality of the build, smart and thoughtful design and the corresponding retention of value resulted in our scheduling a trip to the nearest Lance dealer, Galaxy Campers in Ontario. We had heard great things about David, the owner and Miguel, the sales manager. From an initial phone call to David and two subsequent visits where we met David and Miguel we experienced friendly, professional assistance without any pushiness. We ended up placing an offer to buy a new 2024 1875 model at an outstanding price. We negotiated some upgrades, an extra solar panel, two 300 amp hr lithium batteries and an E2 weight distribution anti sway hitch. They were able to complete the upgrades and we closed the sale today. Miguel went over every aspect of the trailer's design, controls having us interact to see firsthand how the controls and options worked. Thorough not rushed and addressing all our rookie questions. David dialed in the rear view camera and corresponding monitor so we had a perfect rear view as well as explaining all the steps in hitching and unhitching the trailer. Again I participated instead of just watching the steps involved. It's the little things replacing a tiny cotter pin with a larger one for ease of use, Paper work was efficient, both David and Miguel made sure I had their cell numbers for any later questions. Great product, great service and value and supporting a second generation family business just puts the icing on the cake. Our first trip, back to Oceanside, went flawlessly. David answered a call from us when we questioned the battery disconnect off setting after arriving home. Great people to work with!

    This shop could not have made buying and selling a camper any easier. I bought a used Lance…read moreslide-in a from Galaxy a few years ago. They were willing to negotiate, patient when I picked it up and took time to explain all the systems to me. In addition, they gave me the peace of mind knowing they'd help if I had any troubles (which I did not). When I was ready to move on to another camper, they took my used camper on consignment and sold it in weeks. This is a locally owned, zero hassle shop. I highly recommend this team.

    North American Trailer - trailerdealers - Updated June 2026

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