I found North Bay Computer Repair in Santa Rosa while looking for someone to repair my laptop computer screen. They really amazed me with the exceptional customer care I received, they were very fast to answer questions and really helpful. The staff is very friendly and really took the time to help me with all my issues. They picked up my laptop for free, and were amazingly professional! Really impressive! The LCD Screen repair was finished in 36 hours and came with a one year warranty included. The pricing was spot on and a better deal then others in town and on the web. I was really happy to see customer focused businesses still exist in Santa Rosa and will refer everyone I know to North Bay Computer Repair. At the end of the whole service, they gave me a coupon for $50 off I didn't even know existed! The end result, a customer who really feels taken care of and valued! Thank you!! read more

I have brought all of my computer issues to North Bay Computer Repair for the past six years. Whenever I have a question about whether or not the repair of my device is possible the answer is always, "Yes!" North Bay Computer's has a refreshing "can do" attitude and keeps the North Bay business sector looking good. This is a highly reputable company. My father is quite keen on this company and whenever something goes wrong that needs a technician we call North Bay Computer Repair. The friendly and efficient team members offer not only help, insight and advice but also great deals, pick up and drop off, timely and effective repairs as well as a knowledgeable team. North Bay Computer Repair is a great company. read more

Great service, quick turn around. Joey is knowledgable and fair. I have brought my computers to the Geek Squad before and it took them weeks to get back to me with a problem only to say it can't be fixed. Joey will give you a quick response and do everything he can to avoid you having to purchase a new computer. He cares about his clients and understands the need of a quick turn around at a minimal cost. Love that its a small local company and not a big box corp. you get to speak with the person working on your computer and not have to jump through hoops to find out where your computer is or how long it will take to get back. With North Bay Computer Repair you are known by name, not by an invoice number. read more

Really Impressed! Joey was very helpful and friendly. He helped me figure out why my laptop wouldn't turn on and to top it off gave me a $50 coupon to use towards the $200 repair! My laptop now turns on, charges perfectly....Whew! (huge relief). They also tuned up my computer, amazing really, as I did not know it could run so fast! They also checked it for viruses for free :) Happily none were found! They picked up my computer for free and returned it repaired the following day for no extra charge! Really fast, friendly and communicated to me every step of the way! I would really recommend North Bay Computer Repair, my laptop is running great and for that I thank you! read more

Excellent customer service and quality work! Randomly selected this company when my computer crashed during finals week (yikes!)... I called and an hour later they were working on my computer remotely. They were able to retrieve all my files and clean-up my computer. All the while keeping me apprised of everything that was going on in layman's terms. Helpful for the non-computer savvy like myself. Worth every penny and now my computer is working better than ever:) Thanks N.B. Computer Repair. read more

Do not recommend bringing anything to this establishment. They do not back anything they do wrong to your computer. guarantee you it will never be their fault your computer don't run the way it should. Just look at the reviews any negative reviews he doesn't own his mistakes! I'm guessing everybody's just making up bad reviews. Not a very good businessman in my opinion. Remember if something goes wrong with your computer it's going to be your fault it went wrong..... NOT theirs! read more

Joey and his team have provided consistently excellent service over the years I have taken my laptop to them for service. He is friendly, personable, customer focused and technically very competent. He consistently delivers results on time and on budget. I drive over 50 miles round trip, by passing several of his competitors, to have my computer serviced by North Bay Computer repair. read more

We've been consulting with Joey at North Bay Computer Repair for almost a year now for our business website design. We are very happy with the results and are starting to see some improvements in our traffic ranking. We are able to schedule weekly consulting times to keep our ad campaign on track. Joey is very responsive --day & night. read more

North Bay Computer Repair provides great customer service and high-quality repairs. Joey and his partner are down-to-earth, honest, and reliable; their service prompt and efficient. I would trust any of my electronic equipment to their care. read more

North Bay computer repair fixed my computer very quickly. I heard about them from a friend that they were very reliable. I am very happy with the work that they did and recommend them to anyone who needs help with their computer. read more

Was a great and speedy repair. My new dc jack in my Dell laptop is strong and my laptop powers on without any problems now. Good customer service and staff that really took care of my problems. Price and service were top notch. read more