The email for our non-profit was down and our current IT contractor was unable to get it working…read more I called Beyond Computer and spoke to a very knowledgeable person named Chuck. Sensing the urgency of our situation, Chuck stopped what he was doing and - connecting remotely to my computer via the internet - was able to get our email up and running in no time! I highly recommend Chuck and Beyond Computer for both their level of expertise and for the convenience of their "virtual" diagnosis and repair!!

From the owner: Beyond Computer is proud to offer the absolute best of Managed Services. We offer hosted Exchange,…read moremanaged workstations, fully managed servers, managed or unmanaged backup and mail protection services. We address security issues to clean up virus, spam, solve IT issues and avoid crashes which are usually caused by virus. We do data back-up, helpdesk, consulting & strategic solutions like an array of phone, software and paperless systems, helping you transition from a paper to a paperless world that boost your business and protect it from down-time. We are partners with Cisco, RingCentral, Dropbox, Microsoft, IBM and HP.

The "Beast" died and would not boot up...3 weeks before my daughter's wedding. Fortunately I use…read moreTime Machine and all files were backed up. Jon Kennedy was patient on the phone, explained his process and was very clear. Although Apple products are not his personal first choice, his Apple knowledge surprised me. Personally, Jon is a delightful guy, personable, friendly, upbeat and caring. We chatted a lot then discussed his process. Honestly, I was so distracted by my daughter's wedding logistics, that I didn't care how calm and laid-back Jon's approach was. (Normally, I would expect urgency and "yesterday" in my computer concerns.) Jon was communicative and positive, presenting caveats when necessary. I'm impressed that a normally PC user was so incredibly knowledgeable about Macs. Thank you, Jon, for 2 lessons. 1. I have a trusted new vendor. 2. Making me slow down and be patient with you, turned into a non-issue. I had my ancient (but working) Mac Book and access to all necessary files. The Beast is roaring and the wedding was gorgeous!

Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

An odd circumstance led to the BIOS on my laptop getting severely corrupted resulting in no access…read moreto the login screen. Tried every possible online-suggested solution including restarting with a recovery USB drive. Nothing worked. Brought the laptop in to TL Computer Repair in the morning and picked up the completed repair that same afternoon. Cannot recommend Carlos highly enough. Friendly professional, very reasonably priced, service.

Had a nasty Ransom virus and Carlos the Tch guy got it handled. Responsive, fair prices. Easy to…read morework with.

Charles has helped me through the years to do just about anything with my Mac. The biggest project…read morewas updating storage of all my professional photography files...from10 old drives to two! I'm not a spring chicken so require patience, and Charles becomes just the kind of guide I need. I just replaced a six year old computer and he will be here to set it up! TEN stars!!

Charles was wonderful! I originally worked with another company that was very helpful but…read moreunfortunately couldn't resolve my issue. I then found Charles, and I'm so glad I did. At first I was a little nervous after hearing what the problem might be, but with persistence and skill he was able to fully resolve it, giving me huge relief and get me back into my Mac. He also went above and beyond by helping me set up the best backup solution to keep my data safe for the future. Charles is knowledgeable, reliable, and genuinely cares about his clients. I now know I have a trusted consultant for any technical issues with Macs, PCs. I highly recommend him five stars all the way!

DO NOT GIVE THIS MAN YOUR TECH. **VERY SKETCHY** DO NOT GO TO HIS HOUSE EITHER. (PICS INCLUDED)…read more TLDR: he took my solid state drive and won't give it back. ghosting my texts and calls since May 14th, 2024 in beginning of May 2024, i contacted (i believe his name is Charles, older fellow, i believe uses a cane) Main Street Computers to save my solid state drive that was recently damaged. Promised he was the best in the area on this service, even gloated it's his specialty. Told me to drive to his house in Sebastopol/Graton and drop the solid state off. Interaction was a little weird (social skills and ques wise) but he was confident and promised me he would be done within the week. I also gave him an external hard drive to use in case he needed more space for the recovery. Calls me two days later and says he's done. I got to his house, invited me in, and inside he handed me the invoice; however, as i was about to sign. i realized he didn't recover the files on my computer, but the 3 videos saved on the external hard drive and just slapped them into the computer... -_- I told him and he was not happy. i then realized - inside his kitchen and dining area - he had a set up of 3 cameras all around the space. one at the end of the dining area, one in the kitchen, one at the end of the living space (kind of down the hall). he exclaimed, "F*ck, Dammit", then promised me he'd do it right this time within the next couple days. the next day he calls me to return with my laptop as the solid state was encrypted. i arrived at 9:17 pm. i knocked on the door a couple times, heard some arguing upstairs so i waited on the porch. I then called him and then he said he'd come downstairs. i then hear some running, a couple second go by, and then i heard him coming down the stairs inside. He takes a brisk look at me, he looked a bit confused. out of it. he then takes 2 steps towards me and FALLS AGAINST THE WALL!!! I then thought he could've been drunk or on some something(?) I thought maybe i should go inside and pick him up, but i felt a weird energy and felt very skeptical, so i yelled through the door if he was okay. he just laid there. i then noticed the cameras outside on the porch too. this whole thing felt so on purpose. flight or flight came on so i ran back to my car. i looked behind me as i drove away and noticed a different man had ran outside, standing and watching me drive away, right where i stood. i drove to a lit gas station, gathered myself, and texted him if he was okay. he said "yes just hurt like hell." i couldn't shake off the thought that this was an attempted kidnapping or robbery. felt very much like a set up. to this day, he won't respond to any calls or texts. he also still has my solid state drive... thinking of getting the police involved. honestly i'm DEVASTED. I had very important files for my business and client's projects in that solid state. i was young when i started this business and did not know to back up files to an external. i then lost those clients, as well as all my personal files. an absolute NIGHTMARE

The dude actually helped me when I was in an emergency needing to get spilt juice off my laptop…read morefast instead of just money grabbing like Best Buy and multiple places I called in the area where they were just trying to get an appointment set up without giving much info

Customer called fixed issue will use again! Communication clears missed understandings!read more

, My son's laptop screen was coming off so I took it to these idiots so they could install a new…read morescreen, he charged me 500 dollars up front. I naively thought that he should know what he was doing and a week after that the screen started coming off. When I opened the laptop I saw a hardware store hinge, very badly installed. I took it back and pointed out the shoddy work and he said sorry, your warranty is expired (although he had it for almost the entire warranty period). Then he told me he would charge me ANOTHER 500 DOLLARS to fix the botched repair job he had done. I went through the roof, telling him you wrecked my son's laptop for 500 bucks and now you want another 500 to wreck it again? He had no answer, not surprisingly. I will never go back to that incompetent thief. I went the Travis AFB exchange and bought my son a new laptop. Problem solved.

I really appreciated Jesse's work. My computer was having issues that were stopping me from…read moreupgrading to Windows 11. The person who had originally built me this specialized custom computer five years ago was no longer available. Jesse was able to figure it out, troubleshoot and fix the problem, and get me going with Windows 11, and for a very reasonable fee. Thanks!

Needed computer assistance after a recent move. Jessie was knowledgeable, accommodating (really…read moreneeded immediate help) and great to work with. Highly recommend.