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    North Creek Roofing

    4.3 (77 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - North Creek Roofing

    Attic inspection

    Gutter addition

    Gutter cleaning

    9 More Services

    Gutter installation

    Roof cleaning

    Roof inspection

    New roof installation

    Roof repair

    Roof replacement

    Reroofing

    Skylight installation

    Skylight repair

    North Creek Roofing Photos

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    Recommended Reviews - North Creek Roofing

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    Start of work
    Rehan Ahmed S.

    From start to finish, this company was exceptional. Their team was professional, courteous, and highly skilled. They did an outstanding job with my new roof, gutters, and downspouts, and their attention to detail was impressive. I'm incredibly satisfied with the results and would highly recommend them to anyone in need of roofing services. Special thanks to Milton, Cody, Jacinto and the team!

    Ridge line that was not sealed
    Cheri M.

    If you are looking for a Roofing Contractor who takes accountability for their mistakes and treats you with respect do not go with North Creek Roofing. When North Creek Roofing installed a new roof on my Edmonds home back in 2014, they failed to seal a ridge line. This mistake caused a leak and damage to my upstairs ceiling back in December 2020. After going back and forth with them, they agreed to repair the ceiling. In April 2021 they sent a sheetrock guy to start the work but when it was not an easy fix they backpedaled and now May 2021 they are claiming they are not responsible and will not fix the damages. Please read my detailed review of my horrible experience, I am writing this so other's do not have to go through what I have gone through. On December 21, 2020 there was a horrible leak in my upstairs bedroom. I called Chris Aaenson and two days later he came to my home to inspect. He was on my roof for 5 minutes, at the most, and told me the leak "isn't their fault" the torch down roof is failing (North Creek Roofing does not do torch down roofing.) Chris instructed me to contact a roofing company that does torch down. This was during the holidays and the soonest I could get someone out was January 4, 2021. Saul from Roofmex spent 90 minutes trying to find how water was coming in. He spent a long time on the roof and in the attic and was able to find the entry point. He told me North Creek Roofing failed to seal the ridge line and water was coming through a nail hole under a shingle. Saul told me he could seal the roof line but it would void my warranty. He also told me the torch down roof is good for another 8 years. I let Chris know and sent photos. He was dismissive and argumentative with me over the phone. He disagreed with Roofmex's assessment and wanted their contact info. Despite that he sent over a couple of guys from his crew on January 6th to seal the ridge line (and after that, water stopped leaking through my ceiling.) It was around this time I noticed 3 sections of the ceiling were bulging. It did not look like this prior to the leak. On January 29th they sent their sheetrock repair person to repair the section where it leaked but he told me he would not be able to repair the areas that were drooping. It was around this time I was told by North Creek: *the ceiling defect was always there, I just didn't notice it (that room has been my bedroom for 12 years, I would have noticed) *the contractor who installed the sheet rock in 2004 did a bad job, that is why it looks like that *I'm trying to get a new ceiling out of North Creek Roofing In March I had a sheetrock company that did not work for North Creek Roofing come to look at the damage. Chris was present when Don assessed the damage. Don said it was possible, due to the slope of the roof, that the water leak caused the damage to the ceiling. After going back and forth, they finally agreed to do the repairs and sent their sheetrock guy back on April 12th. Chris accompanied him and apologized for the delays and told me they were going to fix it the damages. Their repair person patched the leak area and began to sand the 3 bulging sections down but in order to make the ceiling flat he would have to take too much of the drywall off. From April 12th to May 14th I was unable to get an answer from Chris. On May 14th I received a phone call from Josh Cameron, North Creek's Sales Manager. Josh told me they are not responsible for the damages, they will not repair the damages and there is no way the water leak could have caused the damages. He implied I was trying to get a "free ceiling" out of North Creek Roofing. He even had the audacity to lie to me and tell me that Don said there was no way the water leak could've caused the bulging damage. I was shaken by the conversation. This has been going on since January. I have been patient and given them every opportunity to do the right thing and fix the damage their mistake caused. All I want is for my ceiling to look the way it did prior to the leak. I didn't want to go down this path but I've written a complaint to the Better Business Bureau and now I have written this Yelp review. I will have it repaired and take them to small claims court. I am very confident a Judge will return a verdict in favor of me, especially since they started to repair the damage. My hopes in writing this is that someone does not have to go through what I went through. Back in 2014 when I was interviewing Roofing Contractors, they were quick to call me back if I had any questions, but beware if you have any issues weeks will go by before you hear from them.

    So this is how it was left in are yard...
    Amber E.

    They are not tied off, which is how they do it everyday. Unsafe work practice. They take all the visitor spots with work trucks while delineating our normal parking. When asked to shut it down at 8pm they were extremely rude. The final product is nice. I do commercial roofing and I could teach my dog how to shingle. All in all go with another company. The customer service and work practice is terrible

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    9 years ago

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    5 years ago

    Great job by a great team. Jason worked hard on getting everything in line and John handle the details on installing the roof.

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    15 years ago

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    Page 1 of 2

    Ask the Community - North Creek Roofing

    Review Highlights - North Creek Roofing

    Chris was very responsive and incredibly helpful, taking time to ensure I understood the condition of our roof.

    Mentioned in 12 reviews

    Read more highlights

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    M&H Roofing Services

    M&H Roofing Services

    4.7
    (127 reviews)

    I highly recommend M&H. They were responsive, came to my…read morehouse and gave an estimate on the same day. I shopped around and got other quotes, they gave me the best price, and couldn't get better with others even after sharing their quote. What I value the most, is that they were the only ones who didn't try to sell me a whole new roof saying while others were trying to scare me.

    TLDR: do not hire for anything other than spot repairs for leaking roofs…read more So we hired this company to repair a leak coming down in our garage. Sales person came out for review to make an assessment on what would be involved. In the conversation they offered to clean the roof, I told them there's a lot of moss up there and they said they could easily do that. Oh they cleaned something, just not the whole roof. They got the entire north side of my house covered in caked on globs of dirt. This included everything around there like my A/C exterior fan unit, my trash bins, my shed, my storage lockers and my deck boxes. They left a hose, my hose, on the roof and running all night long until my wife spotted it the next morning. My front hose was also used, I know this because instant of rolling it back up using the roll they just left it all piled up at the corner of my house. Now told them about this, and the person who responds just always says they'll get in touch with their "experts" and let me know. Eventually they came back to finish cleaning the roof and clean up the mess on the side of the house. They came and went then I got home and checked, looked like they took about two seconds to clean some of the side but ran off to their next project. It was in no way clean or even in the condition it was in prior to their work. As for the roof being cleaned and moss control applied, I can't get all the way up on the 2nd floor roof to know but my HVAC company came out to do some other work related to "Smokey cedar smell in air ducts, & they climbed up to the 2x!: floor and took photos. There was no moss control applied on the 2nd floor roof and miss was growing everywhere on the west back side, yes this was the very next day after M&H came. Cleaning and moss control were services we agreed M&H would do.m, but they clearly didn't yet still charged me for it. Oh and that donkey cedar smell? Sawdust in the HVAC exhaust line from roof & vent repairs. So basically the roofing company offered a series of services they never fully executed. I had to hire a different company to complete the gutter work and re-clean the lower & upper roofs and apply moss control up on the 2nd roof. Then I had to clean out my HVAC vents, and I had to wash and scrub the exterior of my house. How are they still in business is beyond me.

    All Access Roofing

    All Access Roofing

    4.8
    (37 reviews)

    My wife and I were absolutely blown away by Pascal and his team's workmanship and attention to…read moredetail. We hired All Access for a brand new roof and gutters and they did an absolutely beautiful job. They even went out of their way to color match the new fascia and bought the exact paint needed, which really showed how committed they are to doing things the right way. The communication throughout the whole process was excellent. Yolanda, who handled everything for us, was a delight to work with and made everything smooth and easy. We also appreciated how they walked us through all the work at the end and showed us before photos of our old roof. The cherry on top was how reliable and respectful they were. They came exactly when they said they would and kept everything super clean at the end of each day. It was spotless every evening. Pascal told me they would arrive at 8am and they did. He told me the job would take three days and that is exactly how long it took. Talk about integrity and being impeccable with your word! We will happily recommend this gem of a business to anyone looking for an excellent and reliable roofing and gutter company with great customer service and exceptional craftsmanship. We're excited to enjoy our new roof and gutters for many years to come!

    I had an amazing experience with All Access Roofing & Gutters, and I want to give a special…read moreshoutout to Juan and Mario who worked on my house. Also want to mention Yolanda from customer service, she was awesome. Communication was very timely, clear, and super helpful from the first inquiry all the way to the day of the service. Part of my gutter had fallen off, and both the roof and gutters were in pretty bad shape with a lot of moss. I talked to a few other companies before, and some tried to oversell or make the situation sound worse. This team gave me the most practical suggestions and a very reasonable estimate. No pressure, no upselling, just honest advice. Juan and Mario showed up on time and worked super efficiently. In about three hours, they got everything done perfectly, roof and gutters cleaned, gutters fixed, everything spotless. I really appreciated their work ethic and the way they went above and beyond without me even asking. They cleaned the small shed roof that isn't connected to the house, adjusted other parts of the gutter that needed attention, and left the whole place so clean. Not just the debris from the roof and gutter, they even blew away the storm branches and leaves around the yard. Honestly, driving home and seeing how clean and fresh everything looked made me so happy. I highly recommend All Access Roofing & Gutters, and especially Juan, Mario, and Yolanda. If you want honest people who do excellent work, these are your guys.

    North Creek Roofing - roofing - Updated July 2026

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