Yesterday we visited the Sarnia store. We have dealt with Tepperman's for many years now and have…read morepurchased a wide range of appliances as well as furniture. Our salesman in appliances was Frank Vendetti, and he was very knowledgeable and made sure to listen to what we were looking for. We were very pleased with our purchase. Bonita in the administration dept. was equally helpful to get all the paperwork done for us. Thanks to both Frank and Bonita for being so helpful ! Cheryl and Derek Duckworth Brights Grove

Worst business and salesman to deal with. Went to Tepperman's to buy kitchen appliances. Walked…read morein and our sales person Dennis asked us what we needed. I explained to him that I wanted black appliances and he begins to tell me that they are out of style. Can you imagine the look on my face when he said that! I was not even able to get out black stainless and he tells me out of style. Fast forward, I do all the leg work and and find what we want. He orders it and says four to six weeks at best. Never heard from him again. Called him and said a phone call with a follow up would have been nice. Said he would, still no follow up. I had to call myself and find out when will we receive the rest of our order. Another 4 weeks. So in total 10 weeks and counting.......nothing. Now I have to wait till middle of July. I wonder if my sales person is ever going to call. Never ever will I buy from them (him again. Horrible customer service. This is the Sarnia store

John was awesome took his time and went through everything with us and even did suggestions on…read moreusage and features. Just waiting on delivery today at 1pm. Huge thanks to John we will be back in the future.

From the owner: Delivery in Michigan's thumb.We do are own satellite installs…read morePremium Kitchen appliance specialist. Kitchen packages from $1999.00 to over $40,000.00 High Def tvs we have them and let you try before you buy. appliance service we are factory authorized for most of the brands we sell BUT we only service Bill May Customers

This bussiness is extremly dear to use. I paid $596.41 after taxes, to install a honeywell furnace…read morehumidifier (humidifier bought at Home Depot by me) a good job of removing old Wait Humidifier & installing new humidifier. Water line nicely connected. Humidstat left for me to connect, drain left for me to connect. Eighteen gauge/five wire line to living room left for me to purchase, fish through wall and install. Did replace furnace pump (old one was causing water to be on floor). Had almost nothing in Business Vehicile. Had to go to get parts and shut off valves. He did make the furnace/hot water heater area look good. Garbage left for me to get rid of. Missed installing one gas shut off valve. Plumber is paid $100.00 per hour. So the metre was ticking.

have package deal - heal/cooling - installed in May 2023. Air condition er froze in june 24/june…read more25/june 26 and recharged each year. Waiting almost month for compressor for ac. They don't care that we don't have air. Wife has terminal cancer and I have asthma and copd both in mid eighties. While still under warranty it is not much good when you have no air and temperature in thirties. Considering going to hotel and forwarding charges to W J. Barnes

This place is the only store I and most people I know will purchase appliances. So kind, helpful…read moreand informative. Deals are usually just as good as the big stores but with very knowledgeable customer service!! Delivery and setup was courteous and on time. - now a very loyal customer!

I contacted Miller Maytag the first week of July 2024, for service on my Whirlpool dryer. It is…read morenow the middle of August, and my dryer still isn't fixed. I had a technician come out several times about the same issue. I even requested a different technician, and the dryer still isn't fixed. I'm told Scott is the new owner; I asked for him to give me a call and he has failed to contact me in regard to this issue. Before you waste your time with Miller Maytag Appliances go somewhere else. I dealt with this store in the past it had great results, however, it appears that there's new management and they are very incompetent. I've contacted a different service company to get my dryer fixed finally.

What a great service I got today! My stove is back! I am…read morevery grateful for prompt reaction to my call to get help with my stove, for very professional and honest service. I would recommend Sarnia Appliance Service Centre to all Sarnia people who needs to fix their appliances. Thank you again. Svitlana Kordonska.

Our refrigerator stopped working on a Thursday night and we called Sarnia Appliance Centre the…read morefollowing morning. We expected that we wouldn't be able to get service until sometime the following week but when Ahmed found out that it was a refrigerator problem he came out that morning. He quickly diagnosed the problem. He called back the following day to make sure everything was working to our satisfaction. I know if anything else should go wrong that he will be there to help. Exceptional service.

Warranty SCAM - DANGEROUS Sofa: The Brick Sarnia Beware of…read moreBeau Genuine Leather Power Reclining Sofa" I purchased the Beau Genuine Leather Power Reclining Sofa - Burgundy SKU: BEAUBUPS, along with a 5-year extended warranty. However, after 4 years of use, an incident occurred. While my wife was seated on the sofa in its reclined position, the back suddenly broke, causing her to fall on her back. Concerned, I initiated a warranty claim only to face utter disappointment. The warranty claim was summarily denied, citing 'Willful abuse, neglect or misuse of the Product' Despite my persistent efforts to seek clarification, the store representatives, including Courtney and Alex, displayed dismissive attitudes. Their explanations bordered on incredulity, suggesting either that we exerted excessive force, which isn't covered, or that we should have noticed a potential issue earlier, which we couldn't have as the sofa is sealed, concealing any internal damage, they stated "Failure to file a claim within 14 days (as this can impact our ability to repair/replace the Product);". After numerous attempts to reason with the store, the manager finally offered a settlement, albeit an unsatisfactory one. They offered 60% of what I have paid, but they refused to repair the sofa, claiming it would be more expensive than replacing it. They have the same sofa available, but I would have to pay the difference based on today's price. I feel cheated by The Brick and I don't recommend anyone to buy products there because of the bad quality and cheap tactics to charge for extended warranties and not cover it when we need

0 stars. Bought a mattress and foundation less than 2 months ago. Brick delivery set it up in my…read morebedroom then came out to my kitchen where I was and told me to "sign here". I did and they left. Yesterday I had help to remove the mattress off the foundation as I can't lift it myself. I am a senior on my own with a bad back. Surprise! Big rip and a whole in the cover of the foundation. I spoke with Courtney and then her superior Craig from the brick. Got no satisfaction at all. Unwavering in their flat response of "you signed the paper". Hard lessened learned but from now on I will be standing right on top of the delivery people and inspecting every inch of every product. Very poor business standards. Do not shop at the Brick!