Just over a year after installation, the new pool coating is failing. Multiple pool companies have…read moreinspected it and identified that the surface was not properly prepared prior to application. There are numerous voids where the coating did not adhere to the pool shell. Those sections are now discolored, and calcium flakes are forming where air voids exist behind the coating. Best Florida Pool and Spas acid washed the surface earlier this year. This would have been an opportunity to identify the adhesion problem, but the issue was either not recognized or not communicated to me. Separately, Best Florida Pool and Spas installed a heater a few years ago that remains under warranty. The circuit board has failed. I have requested the purchase invoice needed to file a warranty claim, and they have not provided it. My recommendation to anyone considering this company: put a formal written contract in place before proceeding, so that you have clear documentation and legal recourse if problems arise.

Kori and his team are awesome. I got my pool resurfaced, skimmer replaced, lights replaced and deck…read morepainted and everything came out absolutely beautifully. They were also able to install a waterfall in the pool and it's gorgeous. Highly recommend this company for all of your pool needs.

They replaced two pool lights for me. The technician was prompt and professional. They offered the…read morebest price on the lights, best price on labor and provided a three year guarantee. I am very pleased.

I didn't end up going with Blu magic pools But I have to commend them on their great communication…read moreand a really good quote. I had multiple quotes and many tried to gouge me. Blu magic did not I would highly recommend them.

I looked up a company that could build me a concrete pad for a backyard shed. Platinum Paradise…read morePools responded right away and their bid was reasonable. They communicated well and came on time for the job. Despite the heat these guys worked hard and still kept their friendliness and good sprit. They did a great job and I could not be happier. After they finished that small project I was so happy with the work that I am working on getting a bid with them to do additional work at my home. I'm glad that I found them here on Yelp and it worked out great.

From the owner: Sit back and soak up the sun while we deliver all-inclusive care for your swimming area's optimal…read moreperformance.

This is a team of experts. They get the job done! No wasting time. Very professional,…read moreknowledgeable. They cleaned my whole patio and the pool debris.

They did a great job. These guys are so skilled and dedicated to what they do, that I can't imagine…read moreanyone else doing a better job. 5 stars.

I called this company for a quote to clean a swimming pool. After sending in photos the quote I…read morereceived was vague, so I asked for someone to come in person to give me an exact quote. I later received a call from Luis. Soon after calling me he put me on hold in order to answer another call, which I found rude. We scheduled an appointment for him to come over and take a look. The time of the appointment passed and Luis didn't come. I called him to check whether he was on his way and he told me that he got stuck at another job and couldn't come. Even though he had no intention of coming that day, he didn't bother to let me know. It appears that this company is related to another pool company called Swim Solutions. I'd suggest checking their Yelp reviews as well.

OMG they went above and beyond for me. I didn't have a ton of money and they treated me like I was…read morea billion air . They really left me with a swimming pool way more than what I visioned. The name is exactly how this company does business. I don't know if there is more than one Vision Pools because when I saw other reviews that couldn't be the Vision Pools that did my swimming pool. They were awesome the whole time. It only took them a little over 2 months to completely build my pool. I can't say nothing bad about this company. I would beg everyone who wanted a swimming pool to have Vision Pools to do the job. They are trustworthy and do the best job a company can do. They really left me in OMG mode. Unbelievable . They did an awesome job!! I can't say enough about my experience with them. Me and my husband love looking at the pool as much as we love to swim in it . No other company could have beat them. THANK YOU VISION POOLS !!!!!!

Here is my "Thursday Thanks" shout out to this great small business in Edgewood and its Manager…read more Marco. I'm also providing an update on my situation with the replacement Quattro cleaner I received in March 2024. (See my previous review.) First off, hats off to Marco for going ABOVE AND BEYOND for me relative to this product! I'm not sure anyone else would have made this much effort, but he truly values his longtime customers. The new Quattro did not even last 20 months! Starting in September, I noticed the cleaner was not climbing the pool walls properly. It then no longer rotated and would stall at the steps. Marco has been trying to discover what is at the center of this malfunction for several months, replacing various parts in an attempt to get it to work properly. He contacted his local Fluidra representative and they first said the Quattro was out of warranty. Marco would not take that position as a final answer. He requested the manufacturer send an entire new set of "guts" and he replaced every part FREE OF CHARGE. Sadly, the Quattro still does not run properly. I'll be looking to buy a new cleaner in the Spring, but Marco was not finished. He is working with the representative to see what discount I would receive on a future Quattro should I decide to stay with this manufacturer. (Not sure I will do that given the quality problems with this cleaner and the fact the manufacturer does not stand behind its defective product.) However, I give Marco extra credit to attempt to get me the best deal possible. Therefore, a huge amount of thanks and gratitude given to Marco and The Pool Pleaser for standing up for their repeat customers. If you are looking for an outstanding pool company in the Edgewood/Pine Castle area, look no further than Marco and The Pool Pleaser on Hoffner Avenue!!

Worst pool service I've ever had in my 25 years as a homeowner. I explained that I had dogs and…read moreneed to know and exact date/time each week when my pool would be cleaned because often the dogs were out on the patio. They wouldn't do that and instead wanted to call/text before they came over. That would have been great but they didn't even do that. I let my dogs out one day and some guy I've never seen before was standing in my backyard. My dogs went nuts. He sprayed them with water in an effort to not get attacked. Half the time they never showed up at all. I'd rather just clean the pool myself...

We had decided to wait for our next hot tub, until we had our patio refinished and now that we've…read moregot it we're LOVING it! The whole thing is so relaxing and therapeutic at the same time Malcomb at Spas Etc. was so great to work with!

Great products and more importantly; great installation and service. Very happy with the…read moreprofessional installation and sales support.

We evaluated 4 pool companies and selected Gracie pools for our pool renovation. We felt that…read morepricing was reasonable in comparison to the other proposals. Mike was a pleasure to work with. He and his team worked hard each day, and he was always responsive with our questions and communicated throughout. He was patient with our design decisions and collaborated on modifications needed to work with the expected challenges of a remodel of a 30 year old pool. We love our new pool, and would highly recommend Gracie Pools.

I live in Spring lake Hills Altamonte, FL After hiring Gracie pools under an agreed price contract…read moreto fix my popped pool, the owner took a 5k deposit. He came out a few times to drain the pool and noticed a few cracks developing. After, he claims its going to take an additional 17k and a complete pool removal. I found another professional pool company who came out and assessed the pool. His 20 years experience paid off! He's not only is fixing my pool for less but is also giving me a 5 year warranty. Gracie Pool owner claimed our contract was un-refundable. After threats of legal action, he agreed to give me 2,500 back. Extremely manipulative, would only call my wife with BS explanations. Do not hire!