Was in town for the day and found a dress at Banana Republic I loved but the straps weee too big…read more The sales associate, Steve, told me to take it to Lee's and that even have same day service for an extra $5 added to my $16 fee and it was ready to pick up in less than 30 minutes. They are a very busy establishment and had a system that works. I would recommend them for sure.

Awesome service and Excellent tailoring awesome staff I…read moredo recommend them for all your tailoring needs

Fantastic service. I took a sentimental item to have a zipper replaced. It looked BETTER THAN new!…read moreTotally worth the price.

I had used Skylark for a couple of years as they WERE a great taylor but now I will never use them…read moreagain or send friends to their business as I had done for so long. Here was my experience. I had 3 pairs of jeans hemmed at Skylark at a price point of about $30 a jean. A total of $90 is what I spent. I took one pair out of town and realized that they were still too long and so therefore, I could not wear them. All three pairs were still too long on me. When I was finally able to go back to their shop, the owner said that she would not do anything to correct them as it had been passed 15 days. Of course I did not know that there was a 15 day period! She tells me that it is written on the back of the little card they give you to pick up the items. When I told her that I wasn't told this when I brought my jeans in she said it was on the back of that card. Well, I didn't know I was supposed to read the back of the card for information! Also, why put it on the back of that card instead of also telling your customers?? Obviously, they don't want to tell the customers but then use this as an excuse not to fix their work. I asked her if she would fix the jeans as a one time courtesy since now, I know about the policy. She said again that I should have read the back of the card. Then said, "no". I would have to pay again to have the jeans altered which again were not done properly the first time. I would have to pay another $30 a pair which would add up to a total of $180 ($90 I paid the first time plus another $90). I am beyond disappointed. I understand this is their business and they can do what they want BUT when you have regular customers supporting your business and this is the way you treat them, I can no longer support it as it's clear you don't want nor appreciate my business. I will definitely not recommend Skylar anymore. What a shame.

Took my jeans to tailor the waist. The job sone looks very professional…read more Also took pants for my mom to be hemmed and they look great. Very please with their job.

Worst experience ever! I recently took a formal gown in for alterations. I tried on my heels with…read morethe gown and specifically asked for 2 inches to be removed. When I picked up the dress, I wasn't allowed to try it on. I took the dress back to the tailor because it was too long and nothing had been done to it. i was told that I needed to pay an additional fee to have the dress redone. But when I tried to rationalize and explain to the assistant, she " shooed" me away and said she had other customers to attend to. Embarrassed, disrespected, disappointed and disgruntled... I will be taking my business elsewhere . I had been a faithful customer but never again!

Great job tailoring a prom dress! The dress was a bit more work with tons of faux pearls! Thank…read moreyou! Made her day!

After quite a few mishaps at the tailor I used for many years, I was thrilled to find this…read morewonderful tailor. The owners are extremely friendly and do beautiful work. When my husband had a zipper break on a pair of shorts, they repaired it on the same day (small extra fee) so he could take them on his trip. I wish they were located closer to my house but they are worth the extra drive!

I took in eight pairs of pants to be hemmed to the same length and paid for all of them. When I…read moregot them home, five were hemmed correctly and three appeared to have not been hemmed at all. When I returned, the clerk insisted that it was my fault and the 3 pair of pants had not been marked correctly, even though she was the one marking them. I agreed to pay an additional fee for them to correctly hem the three pants. When I got them back, only two had been hemmed correctly and the third was still three inches too long. Don't go here.

Fantastic! Needed some repairs to some Clothing last minute…read moreand Connie went over and above ensuring not only were they complete but also taking extra steps to make sure my clothing was ready for my events. More than grateful was excellent on-time. Pleasant and quick service.

I went in and sat in the chairs near the door as a customer was on both stands being fitted. I had…read moremy item in my hand I couldn't be missed. I wasn't greeted when I walked in but that was fine. A gentleman walked in and walked up to the counter and she was finishing up a fitting and asked him how may she help him. He knew he was wrong and so did she so I got up and walked out. There is no way I will feel unseen and then get my clothes tailored here! I simply chose another local tailor. That was rude and inconsiderate.

Needed some work pants hemmed. Brought them in. Was in and out for measuring. Turn around a week…read more No big deal. Came back in and tried them on. Hemmed perfectly. Great price too! Will definitely come back for future tailoring needs.

This is by far the worst tailor in the Triangle area. I've used them several times over the…read moreyears--at least a dozen--and every single experience has been disappointing. Their pricing is inconsistent and seems to change depending on who you are or how they're feeling that day. As well as items not being seamed together and matched properly. I'm always asked to stay and wait and sit longer or to come back later that day or another day and they still don't provide a discount despite their errors. Most recently, I brought in four small blankets to be stitched together. Each blanket only cost me about $5. At the time of drop-off, they told me they were too busy to give a quote, so I specifically asked them to call me with the price before starting work. I never received a call, voicemail, or any form of communication. When I returned, I was shocked to be told the total was $74--more than three times what I paid for all the materials combined. When I questioned it, the owner lied & insisted he had called me, which simply isn't true. Then instead of addressing the issue professionally, he became dismissive, telling me it was "in the past" and brushing off my concerns. Any time I tried to explain how inappropriate and frustrating the situation was, he acted like he didn't understand me like he didn't understand English, which made the interaction even more upsetting. I would strongly recommend taking your business elsewhere. There are plenty of tailors who are more transparent, professional, and respectful of their customers. Would give 0 stars if possible!

After more than 10 years of using Advance Tailors in Brier Creek, I have finally reached the point…read morewhere I will be taking my business elsewhere. Over the years, I have brought them multiple suits annually because I like my suits tailored to fit a certain way. My work requires me to wear suits regularly, so tailoring is not occasional for me; it is a necessity. Unfortunately, recent experiences have made it difficult to continue supporting this business. My biggest concerns are inconsistent pricing, overpricing, and poor communication. On one visit, a hem may cost one price, and the next time the price is different. Recently, I brought in three suits, one of which needed to be rushed. I was charged $40 for the rush service, which I paid because I needed the suit quickly. The following month, however, the price had doubled. I also often wear three-piece suits and like to have a pocket added to the vest. This time, I was quoted $50 to add one pocket using leftover fabric from the pants. I pointed out that just a few months earlier, the same alteration had cost $35, which I gladly paid. This time, I declined. The last straw came when I was told that two of my suits would be ready on May 2. When I arrived, the pants were not ready. I was told the pins had fallen off and that I needed to try them on again to be measured. In a very casual and dismissive manner, I was told to wait 15 minutes and the pants would be ready. I waited. As I was leaving, the gentleman attempted to give me $5 for the inconvenience--after I had spent $395 to have three suits altered. After more than a decade as a loyal customer, that was disappointing. They have seen me for the last time. I will be looking for another professional tailor--preferably one with clearly posted prices and more consistent customer service. I am not sure what has changed at Advance Tailors, but it feels as though their success may have gone to their heads. Think twice before using them. They have not only mastered the art of tailoring, also the art of bait and switch. I After 10 years, I will not be returning.

Great friendly service. One of the people working in the back was with the owner, her knowledge and…read moreeye for thread colors was impressive. The turnaround on 2 pairs of jeans was great and I was very happy with the pricing. Will definitely be coming back

I've had a pair of pants altered and a few others hemmed. I've been super happy with the quality…read moreand the reliability of Luyen Tailor Shop.