I've now been here twice and both times received prompt service. While I hate going to doctors and…read morehalf the time feel like my visit is pointless, sometimes it is necessary. The waiting area is spread out nicely and very clean. There are plenty of up to date magazines to browse through while waiting in addition to countless brochures about conditions I've never even heard of. The staff is good at getting you in as early as possible and really makes an effort to reach out to patients when they have other cancellations occur. They never seem to be running behind schedule and I always get in and out quickly. Dr. Timmons is extremely friendly and always gives her biggest smile and best effort. Another thing I've noticed is that the head dermatologists always seem to have someone much younger and less experienced alongside them. Throughout the whole visit, this person acts pretty much as the nurse but the dermatologist is teaching them and explaining their actions the whole time. I believe that's actual hands on experience is the best way to learn so I enjoy watching this occur. I have only had good experiences here minus the fact that I still don't know why I randomly get hives (gross I know!) but they're working on finding some answers for me and that's all I can ask for!

I had tru sculpt treatments. My results were so minimal. I talked to the nurse about my…read moredisappointing results. She agreed with me that the treatment did not have the desired results. It was explained that there was nothing they could do for me. I cannot recommend this treatment or the company. If you have a problem you are on your own. I expected either a partial refund or the offer to try the treatment again. The staff is nice but the customer satisfaction is non existent.

Just attempted to schedule an appointment but changed my mind after speaking with the scheduler…read more She was short and had a strange attitude; it seemed like because they were booked out for later dates she didn't want to schedule anything.

What a wonderful dermatology clinic. It is easy to make appointments, they are very accommodating,…read more and great at what they do. Each Dr listens carefully to your needs and helps you find the right pathway for you. Highly recommend them!

I've been going to this clinic for years and I usually see Cheryl. She always delivers the best…read moreresults.

I was looking to get laser hair removal. After a consult I made an appointment to get the…read moretreatment. About an hour before my appointment they tell me the machine isn't working. They did this maybe 2-3 times after rescheduling and finally recommended I make an appointment at the maple grove location. It was frustrating they had to cancel on me the day of the appointment. One appointment I was actually naked legs down on the chair, ready for laser and that's when the tech finds out the machines not working. I feel like you should know if the machine isn't working beforehand? I tried to reschedule a few times at this location. I don't know, seemed odd to me. The esthetician that saw me was very sweet but also very disorganized. Twice she said she had filled a lidocaine prescription but it was never sent over.

No negative comments about care provider - she and her nurse were EXCELLENT. My comment pertains…read moreto the facility. I have been a patient for years, and mostly had appointments at the former Fridley location on 73rd Ave. This new location is in a very old, very outdated building, and seems to be a huge step down. The space is very small/cramped. The room I was put in was directly opposite the door to the lobby, so there was a lack of privacy there. Additionally, the window in the exam room was not covered by a shade or blind, which again is a lack of privacy when the patient has to dress and undress. The lobby itself was clean but cramped and not much room to move past other patients

Everyone here is super nice, friendly, and efficient. I had to see Dr Fish - so I can only speak…read moreabout him and his team. I was super nervous about having a mole extracted from my face but they did everything they could to relax me and make the process easier. They explained what they were doing and why they were doing it, asking how I was feeling during the entire process. Scheduling was a breeze and the lounging area was kept clean. I would definitely come back to them in the future.

This group multi-tasks which can result in a sloppy mistakes and poor judgement. I have two…read morepermanent facial scars from two separate appointments. The first scar occurred when I was there for a facial that involved several stages over several minutes - the aesthetician was in and out of my room a number of times returning to other clients. When my facial was finished, paid for (not cheap) and I returned home, I checked my reflection in the mirror. There was a small blob of some type of gel on my cheek that I hadn't felt or noticed while driving home. After wiping this gel off I saw there was mark, then it bled. Eventually, it swelled and formed a blister, scabbed over. Thinking back, I suspect the aesthetician was doing a chemical peel on another client in between the stages of my facial, returned to my room with some potent gel on her sleeve or glove that came in contact with my freshly treated skin. The small blob of gel remained on my face for possibly 30 minutes before I noticed it since the facial I had produced stimulating sensation. My dermatologist said the scar appears to be a chemical burn because the skin texture is hard and white. Thank god it isn't any larger than it is. The second scar on my face is the size of a dime which that is from a laser being too intense in one area. My dermatologist said this scar is definately left from the laser is exactly the same size as the head of the laser attachment. This scar is pink, like a birthmark. When I discussed these issues with the owner of Aestheiq she said, "Well, that's what make up is for" and gave me a wink.

The team at Aesthetiq is hands down the BEST. They are client focused, know exactly what's needed…read moreand don't push unnecessary procedures. The practitioners are very professional and are always punctual and attentive to individual client needs. Ashley is whom I go to for my individual needs - she's a PRO when it comes to fillers, botox and all your med spa needs!

The Dermatology PA is pleasant. I've been twice and she's been great both time…read more The reason I would suggest going elsewhere is the lack of upfront communication about extra charges. In the course of my skin check, she looked at a spot I was concerned about and said it wasn't anything. Then - very casually - she said she could get rid of it (it was basically a deep pimple) and did so. At no point did she mention this was an extra charge. When I received my bill, it was charged at $300 in addition to the office visit. Had she said it was an extra charge, I would have declined and taken care of it myself once it was determined not to be something of concern. When I called to ask about it, the business manager said that it how it's done. She said they don't say what is extra and everything done in the office is billed. I mentioned I would have declined the service if I knew what the extra would be and she did not seem to care.

For the past 6 years I've had exceptional care at this practice. Dr. Moore combines great…read moretechnical skills with an attentive and caring bedside manner.

Leslie is amazing! Friendly, professional, and nice aesthetic inside! They have everything you'd…read moreneed!

I have been going here for a few years now and I never feel pressured into anything and everyone is…read morevery professional and kind! Leslie is honest but only if you ask for her opinion and she is very knowledgeable about what she does.

PLEASE READ…read more At this point it has been more than 2 years since I first met with staff at Zel Skin. It took me a long time to write this because my experience receiving treatments with them was very negative, and it has taken me a long time to recover, both physically and emotionally. For anyone considering treatments with Zel Skin, and in particular, Dr. Adam Schmitt, I would strongly advise you to seek alternate consultations and treatments. Below is the outline of my experience with them. It is difficult for me to write this, but it is important for me to share in case I can prevent this experience for anyone else. In 2020 I came to Zel Skin for tattoo removal. I had a tattoo on the inside of my left forearm, unfortunately my body had a bad reaction to the red ink in the tattoo, and it was a source of ongoing discomfort that I wanted to remove. The clinic told me that they couldn't proceed with conventional laser tattoo removal, because of the risks associated with the red ink being dissolved into my bloodstream, potentially causing a worse reaction. Instead, in consultation with Dr. Brian Zelickson, I was advised to have the tattoo removed surgically in a series of procedures. The plan was to slice out a strip of skin from the middle of the tattoo (which was about 3.5 inches at its longest and 2 inches at its widest), stitch the skin back together, let the wound fully heal, and then repeat that procedure twice more until there was no more tattoo remaining. The first one of these surgeries went smoothly, and the recovery from that initial procedure gave me confidence in the clinic and Dr. Adam Schmitt. Unfortunately, that confidence was misplaced. After the initial surgery, Dr. Adam Schmitt recommended that we proceed with only one additional surgery, rather than following the initial plan. He thought he could remove the rest of the skin with tattoo ink on it with only one more procedure. This was appealing to me because it meant less surgery and faster healing. Unfortunately, this was overly ambitious and even dangerous, and Dr. Adam Schmitt struggled to stitch the skin back together after the tattoo was removed. I was sent home with a large open wound, and inadequate self-care instructions. A nurse that I know in my personal life was appalled that I was sent home in that condition and recommended home visiting wound care. When I asked what was going wrong and why the surgery hadn't proceeded as expected, Dr. Adam Schmitt told me that forearm skin is not as stretchy as other parts of the body. This seems like a fact that he should have taken into account before recommending we proceed with a second surgery removing more skin than originally planned. A couple weeks later, on the recommended timeline, I returned to Zel Skin in order for them to try to fully close the surgical wound they had left me with in the prior visit. Dr. Adam Schmitt continued to struggle to close the gap, and even resorted to removing fatty tissue in order to get the skin to close. This has left my left forearm with a noticeably different shape and size than my right forearm. Although the stitches were able to connect after this follow-up procedure, the skin was so tightly stretched that it began to cut off circulation to my hand. This necessitated reopening the wound in the same visit and restitching. The procedure took over four hours. It was clear Dr. Adam Schmitt and the secretary at ZelSkin were clearing his schedule as the procedure went on and on. When I got home, the wound continued to burst through the stitches and wouldn't stay closed. Please see the attached picture of the final healing, it shows where the stitches continued to burst, tear, and where new scar tissue was formed. It was at this point that my confidence in Zel Skin and Dr. Adam Schmitt was fully exhausted and I began to consult with a different dermatologist and medical team to help me physically recover from this experience and try to get my forearm into a presentable state for my wedding scheduled later that year. The skin was traumatized and flaring up accordingly. This timeline would not have been a concern if not for the disastrous results from Dr. Adam Schmitt's irresponsible approach to my tattoo removal. Later, in reviewing my patient records, I noticed that Zel Skin never submitted costs of the second surgery to my insurance carrier. To me this indicates that they knew that they made a serious mistake in implementing these procedures (which they would not admit to me directly), and didn't want any details leaving their clinic. The records are vague all over actually. Going into this process, I was fully aware that there would be some level of scarring after the tattoo removal was completed. However, the botched surgery, poor judgment by Dr. Adam Schmitt, and Zel Skin's efforts to minimize my concerns led to multiple painful surgeries, unnecessary levels of trauma, and excessive scarring (including the changed shape of my forearm,

Update: The Dr at Zel who provided the service called and apologized. That's very nice and I…read moreappreciate it. It doesn't change my experience at all, but hopefully no one else will share the experience that I had and that's a good thing. I'm updating to 2 starts because I am happy with the product, but I cannot sit here and pretend that I was happy to catch that bill without prior warning.