DATE & TIME OF VISIT: July 18, 2026@ 12:50pm. They were not busy when we got there (no wait line…read moreor other patrons). AMBIANCE & CLEANLINESS: Such a cute place to visit, it is located in a small building on the main road (with that normal ice cream shop look), in the back on the building there is plenty of space to sit, playground equipment, and a port-a potty for a restroom for patrons. The building is painted with a fun design. From what I could see it was clean inside the main facility. SERVICE: The server (younger male) was very nice. A blonde female was the one that was making the order and passed it out to us. She didn't say anything other than what the items were she was passing out but she was not rude. FOOD: This is what we ordered.... Large Hot Fudge Malt -- Taste: very good. No complaints at all. Size: better than other places we have been. Price: can't remember but they do charge a $1.00 for the malt powder which is more than other places we have been. Small Superscoop Hard Ice Cream Cone (3 scoops) -- Taste: very good, was melting fast and was quite messy, so make sure to grab lots of napkins if it's at all warm out lol! Price: $6.00 (I think). 2 Kids Michigan Pothole Hard Ice Cream Cone (2 scoops) -- Taste: Delicious, such great flavor with nice amount of mix ins! Was melting fast and was quite messy, so make sure to grab lots of napkins if it's at all warm out lol! Price: $5.00ish (I think) OVERALL THOUGHTS: Paid $30(ish) for our family of four. Large sizes for a decent price. Order taker was very nice. Atmosphere is wonderful, plenty of space to sit with playground equipment for littles. Not a fan of the bathroom situation but at least they have one I guess lol! WOULD I RETURN? Yes!!

Norms is a staple for the area! My fiancèe has been going here for YEARS and convinced me to go…read morewhen visiting family in the Fruitport area. Their flurries are INCREDIBLE. I always go for the cookie dough with vanilla ice cream. Their sizes are also extremely generous. I tend to order a small and couldn't imagine ordering anything more for just myself. The staff is always friend and the prices are extremely reasonable, especially given the quality. They are a walk up and order situation, so there is no inside. They do have a little picnic bench area with some murals so you can sit down and enjoy your ice cream. If you haven't stopped by Norms, you really need to!

I had the cookies n cream on a waffle cone - both were some of the best I've had! My husband the…read moreMoose Sundae and it was amazing! Great little place on the water!

Now $6 for the junior size which is plenty and includes a waffle cone. Got blueberry pie crunch…read morethis time - good - would get again.

First trip of the year - favorite spot to grab our evening ice cream! Such good prices, so many…read moreoptions, and big portions!

Our favorite ice cream spot in the summer. Friendly staff, reasonable prices and large servings.read more

Nice place! The workers were very nice and gave good portions! I would decorate a bit more to make…read moreit more on theme but overall I would recommend!

Always on time. Best prices. Knowledgeable of course about the best tires you need for your…read moreconditions and vehicle.

AMAZING!! Phenomenal with great pricing! We went last night and are going back tonight!!read more

We made the trip to Norm's on Labor Day weekend with two kiddos excited to try this place! We…read moreordered the following: Baby Traverse City Cherry Small Blue moon and Bubble gum (2 scoops) cone Small super scoop cone And a SpongeBob popsicle. We paid $15 for all of that! Which we felt was well priced in comparison to places closer to our home. NOTE they charge more if you use a credit card and it's posted everywhere! They serve Hudsonville ice cream which was very fresh and delicious! Although one of our orders came as a cup versus a cone we still enjoyed it! The service was great! It was quick and easy to order. We were first in line so we got our order in and picked it up very quickly. They have a small parking lot making it very accessible to park and order your ice cream! They also have some covered seating and some not. They do have an outdoor game that you can play while there. It was very calm and quaint! We really enjoyed that. Overall great experience and highly recommend visiting!

I love everything about this place there is an ice cream bar frozen yogurt if you are reading this…read moreto figure out where to go this is the review for you look no further GO!!

What can be better than swinging while eating yummy ice cream with your favorite person!…read moreThe store is fun to visit! I have tried many flavors until I settled down for Michigan pot!! The lake view from the window added more fun to the whole experience! I am definitely coming back again!

Service was *super*. However, I odered a dipped chocolate…read morecone and the chocolate dip was so watered down that it was almost transparent. They had to put the cone in a cup because the structural integrity was so poor. 2/10. Don't bother.

Everything was hot and fresh, portion sizes are well worth the price! They have cute outdoor…read moreseating and a playground for kids:)

The best ice cream shop for creative and delicious sundaes in Muskegon!…read moreA destination must. Even if you aren't in the mood for a sundae their soft serve is yummy and fairly priced. What more could a person ask for? Oh yes, their customer service rocks!

Yummy ice cream! We all enjoyed what we ate here. Nice treat after dinner. Downtown Muskegon is…read morepretty cool.

This is my favorite stop on the way home when I've over estimated my ability to get the groceries…read moreput away before dinnertime. They are a truly hidden gem. And, could easily be overlooked if you're not actively seeking it out. Often, there's only one person in line ahead of us, prices are always reasonable, and the sizes never disappoint! We've always gone through the drive through (and the speaker is a little difficult to understand) but the ice cream does not disappoint! They do have a few benches and picnic tables out front of the shop if you're interested in getting out of your car, but be aware, the lot is rather small! My personal go to is a orange flavor burst in a waffle cone with sprinkles. Yum!

Great chili dog sauce, would be 5 stars if they used better hotdogs which leaves a lot to be…read moredesired.

Would give 0 stars if I could…read more Asked for a brownie sundae, and they looked at us like we'd just requested a five-course gourmet meal. Then I spent $6 on a "brownie sundae" that was just vanilla ice cream with a few stale brownie bites tossed on top. We also had to park nearly a mile away. My friend came the other day and waited 45 minutes for THREE junior soft serves. Can I leave negative stars instead? Definitely would not recommend. Don't worry though--I'm happily on my way to Norm's now!

first of all the place isn't cheap and the customer service isn't good. we spent $16 and my ice…read morecream immediately fell off the cone. I contacted the owner and got a response a week later that basically said "why would I care if you drop your ice cream"