Have used the Carrol Bros many times over the years. Always quality work, honest, and caring.read more

Best mechanic in Johnson City !! Jeff has worked on all my vehicles . Everyone is super nice …read more Would refer them to everyone !! Need a honest mechanic Here is the place !!

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

Amazing place. Reliable and very knowledgeable people. Highly recommended this place.read more

My car wouldn't start so I made an appointment with Ponders and they scheduled an appointment for…read moremy car checked it out called with what they found discussed the repair and the timeline. So with having to order the part needed and the repair it was done in a timely manner and very affordable pricing. Ponders is a locally owned business and they care about their customers and the community. Very respectful people working there

What a great person and got me back on the road thank you for you're service I give him perfect…read morescore , kept his word , came out a fixed my car and he is definitely a asset to our community! Give him a shout

had this guy work on 2 vehicles and did great. so now I've sent him my family's business and very…read moreknowledgeable and fair .highly recommend

I received high quality professional service with honest and very Fair pricing. I took an older GMC…read morein to see if they could help and I came out not feeling like I'd been lied to and taken advantage of like some shops. They will now be getting all of my business for my other vehicles.

From the owner: "Driven by excellence and a commitment to superior service, our auto repair shop strives to empower…read moredrivers with confidence in their vehicles. With unwavering dedication to quality craftsmanship, transparent communication, and personalized care, we aim to be the trusted partner for all automotive needs. By fostering a culture of innovation, continuous improvement, and community engagement, we aspire to set new standards in the industry, ensuring every journey is safe, reliable, and worry-free"

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

These guys are the best. They are honest and fair and keeps our 2004, 2000, 2011 older cars…read morerepaired and on the road. Highly recommend!

my truck wasn't making any boost and I thought the turbo was bad. since I'm out of town I got…read moreonline and found Josh. gave him a call and he drove an hour to look at the issue. In 10 minutes he found the problem. ended up being a split in the intercooler pipe. so if you're ever in the Bristol TN area and need a mechanic, give Josh a call!

From the owner: Call me today at 276-274-5458 to get your diesel, auto or heavy duty repair read more