Love this store! The boss, Sunny, is so kind. I'm a regular customer. It's kind of a quiet…read moreneighborhood store and there isn't too much traffic there.

Not only is this convenience store filthy and Is pungent with the stench of human feces the second…read moreyou walk in the door. I was desperate for a cup of coffee and I decided my self-respect would not get in the way of my caffeine addiction. I got $1.25 cup of coffee and when I went to the register and I pulled out my debit card to pay I was harshly informed that...."you pay with card is five dollars!!!!" I asked oh; "so, it's a five dollar minimum for card charges?" he said; "no! it's five dollars just for the coffee with card!" hear me when I say WTF?!?!? we are in a free enterprise system but there's no way he knew that I was that desperate for a cup of coffee!!!!!

I've driven by here several times but never knew what services they offered. I decided to check it…read moreout and was amazed to learn they not only provide vehicle maintenance but detailing services as well. I spoke with the staff members who were all super nice and provided great customer service! They offer a steam car wash which apparently is more eco-friendly than a standard car wash, it saves water and electricity....Who knew!?!? Stop by if you're in the area for an oil change and a steam car wash! You won't be disappointed, they do great work!! *They also provide transportation to your home while your vehicle is being serviced! Too cool!!

I visited here because they had a Groupon and were close to work. Their main business seems to be…read moresteam cleaning vehicles, but they also do a lot of oil changes. Oil change services are performed in the front bays facing the beltway while cleaning services are performed in the rear bays. I came during a weekday lunch and had no wait. Overall, the whole process took about one hour. Although it was a little strange when they came out after about 30 minutes and said we're about wrapped up with your vehicle, how's our timing? But then, it still took another 30 minutes to finish up everything. Needless to say, still very friendly service from everyone I encountered. Clean restrooms and convenient location.

On July 28, 2025, I brought my vehicle to Humble Tire & Automotive for a routine oil change. I had…read morealso used their services for my previous oil change and returned because of the excellent service I received from two particular technicians. Unfortunately, upon my arrival, those technicians were busy, so a different technician handled the service. Based on his interactions--asking the other techs for guidance--it was clear he was either new or unfamiliar with the specific requirements of my vehicle. The facility allows customers to observe the service right in front of you, and I watched as the new technician drained the oil, lowered the vehicle, and added new oil. He then indicated the service was complete. While I noticed that something about the process felt different from prior visits, I couldn't immediately identify what had been missed. As I paid, I asked the technician I was familiar with whether they also check fluids during the oil change. At that point, the technician who serviced my car admitted he had forgotten and went back to add washer fluid. Two days later, on July 30, I realized what had actually been missed: the oil filter had not been changed, even though this was included in the service I paid for. I immediately called the shop. They insisted the oil filter is always changed, but I assured them this had not been done and offered to return so they could inspect it themselves. When I arrived later that day, the two original technicians--whom I trust--removed the oil filter, confirming it was indeed the old, dirty one from before. I took a photo and sent it to my husband. The original technician falsely claimed that he had changed it. I told him I had watched the entire process and saw otherwise. I emphasized that while I understand mistakes happen, I do not appreciate being lied to. The filter clearly had not been replaced. As I was leaving, my husband called and suggested that we should at least be compensated for the inconvenience--either with a refund or a free oil change. I agreed. Since I was already out of the parking lot, I called the shop. After multiple attempts, someone finally answered--who turned out to be the manager/owner. I explained what had occurred and informed him that we were requesting compensation for the incomplete service and inconvenience. Instead of addressing the issue professionally, he implied I was lying by saying the filter was theirs. I reminded him that I'm a returning customer and they had performed my previous oil change, which their records could confirm as to why the filter was theirs. When I suggested compensation, he responded dismissively and said I was "incorrect," claiming a filter can last through two oil changes. I explained that such a claim was unacceptable. He then made an offensive and generalized statement: "You people always want something for free." I was shocked and offended. At no point did anyone at the shop offer to make things right, outside of changing the filter at my request--I had to advocate for myself entirely. I calmly explained that I wasn't demanding anything unfair--just suggesting reasonable compensation for a service I paid for and did not receive. The owner said I should've asked for a discount instead of something free. I replied that it would have been good customer service for them to initiate that offer, especially given it was their mistake. I went out of my way to return to the shop after being out of town, simply to have them complete a service they should have performed correctly the first time. He continued referring to me as "you people" and eventually offered a mere 10% discount--while still speaking to me in a rude and condescending manner. When I told him I didn't appreciate the way he was speaking to me, he talked over me and finally said, "You people can just go do business elsewhere. We don't need people like you," and then hung up on me. I have never experienced such unprofessional and disrespectful customer service. I remained calm and respectful throughout, but I was treated as though I had done something wrong for simply expecting quality and honesty. I still believe compensation is warranted--not only for the mistake, but for how poorly I was treated. For the record, I have visited this business three times--twice for my vehicle and once for my husband's. Each time, we were paying customers. Our money has always been good. Their service was not. This experience has shown a complete lack of integrity, professionalism, and basic human decency. I will never return to this business, and I will not recommend them to anyone else.

Reasonable priced. Great people. Fast service. Been using them for years. Air up tires, repair…read moretires, state inspection

Came here to get my oil change. I have been to other places in the area and this one by far has…read moreamazing customer service! I called before going because I wasn't sure about pricing (see my photo for pricing) and they were super friendly and answered my questions. I drove over and was helped right away. Speedy service! They also offered to change my air filter for about $20 bucks. Pricing is really good. I will defn be coming back here for my next oil change!

My regular oil change place has been bought out and the new guys can't seem to get the filter in. I…read moresaw Strickland brothers on the side of the road and gave it a shot. I was immediately greeted by Gianni and offered a bottle of ice cold water, perfect on a 100 degree day. The change was done within ten minutes as promised and they ensured other fluids were topped off. I was offered the opportunity to change out my air filter but felt it was too early in its life to do so. The young lad let me know if I came back with a filter purchased elsewhere on another day they would install at no charge. All in all service is outstanding and the price is right. I've found my new oil change crew for sure.

Fast and honest service. Detailed car diagnostics provided via email so you know what may need to…read morebe fixed on your vehicle. They don't try to push you into repairs that you aren't ready to complete yet. The prices are fair too.

Serviced my minivan here. Took my 2 yo with me and it was a great experience: everyone is helpful…read more They have very good prices compared to almost anyone around.

The service department was so professional in providing a thorough pre-purchase inspection. We just…read moreknow this saved us a huge headache and expense on a defective pre-owned car from another dealership. Thank you, Eric and Taylor!

A superior car wash. Extra clean. Great vacuums and moist towels lots of locations I can use my…read moremembership at.

Nice guys. Affordable prices. But broke 2 of my center caps. But he did advise me that he broke…read morethem instead of playing it off. Very friendly people.