Stop me if you've heard this one before... Legally blind…read moreautistic geek walks into a store..... I started at Best Buy---BIG mistake. I stopped---and shopped--here. To say I am intewrnet-dependent is putting it mildly. To say I'm old-school geek is also an understatement. I need a mouse. I need a large, clear monitor. I need it to be PLUGGED in, where I know where it is. Because Apple doesn't have a "Find Your Computer" app. Apple. Yuck. Eve taught me that lesson. Bill is AMAZING. From the time I wlaked in the door to the time that my computer was about, oh, I don't know---TWO HOURS? Cayou say AWESOME? I can. I felt comfortable. I felt heard. And seen. I felt welcome Not tolerated. WELCOME HIGHLY recommend.

Service for my MacBook Air was extremely professional and completed quickly. Bill was knowledgeable…read moreand helpful answering my questions. He was able to triple the amount of storage I had and he replaced my broken screen. Pricing was reasonable and saved me from having to replace the laptop. Very happy with Family PC. Highly recommend!

The hinge on the back of my laptop had broken, with a big metal piece hanging out and threatening…read moreto sever a cable that connected to the screen. I had gotten an estimate elsewhere that was so expensive I thought I might need to just grit my teeth and buy a new laptop. Skyler and MacDaddy had seen it before and repaired it quickly and at low cost. That was a month ago and it has been as good as new.

I highly recommend this business. For many years, I have been working with THad and now with his…read moreson also. They have been exceptionally helpful, professional, and totally knowledgeable. There has not been anything that I have asked that they have been unable to do. My husband and I trust them completely with all our high-tech needs.

Dave saved me when my computer was hacked; he helped me navigate a scary ID theft and security…read morecrisis. I now come back to him for ordinary IT help too. I recommend him highly.

I came home from a short trip to find my computer sitting in a mini-puddle from a freak storm while…read moreI was away. While it worked the next morning, it shut down pretty quickly. I knew about OSE, as they are in the next town, so I took my Mac over. I was afraid I would have to buy a new one, but David cleaned up the moisture and then sent it out for further repair. It took a little time, but it's back good as new. I can't thank him enough. I use my Mac for email, internet, and a program particular to what I do in my life, but generally am a little clueless about computers. David was patient in explaining some things to me, and I know I can call him should I have a problem. I am really grateful for his help and have been recommending him to all my friends!

Bought a new desktop computer and brought it in to have everything transfered from my old computer…read moreto the new one. Paid $218 for the service. Got home to try the new computer to find nothing was moved over I had requested. I would never do business with them again

American Lazer Commsat is our IT support service. Whenever we have IT issues, they promptly…read morerespond, quickly analyze the issue, and work on fixing the issue diligently and do not quit until the job is done. They also provide unbiased and expert knowledgeable advice on matters related to the need for, and the type of, hardware and software we should acquire.

I've been a frequent customer here for years now. Without question, this is THE place for all of…read moreyour IT needs! Their service and knowledge base are outstanding, but let me tell you why Beverly Computer is unique and incredible. 1. Confortable Familiarity. Unlike most businesses today, every time you call or stop by you will see the same faces. After awhile, they are like an extension of your family and they are part of the local neighborhood. That's the way it was years ago, and we've lost that personal touch as a society. It's always Paul and Steve and never some "new kid, fresh out of school," who has no clue who you are and could care less. You won't find this anywhere else today. 2. Honesty. I became a devoted customer when years ago I went running in to by something and instead of making a rather substantial sale, they were truthful and told me I did not need it and saved me hundreds. They earned both my business and my appreciation after that. See if you get that treatment at a major chain store? lol 3. Integrety and Trust. You can be assured that your equipment will be safe and cared for and ANY information that you may have on your machine will be kept private and between you and Beverly Computer. Again, this is from personal experience. They are 100% trustworthy. Would you have the kind of faith with a technician that you did not know and had not developed a personal/ business relationship with? I met Paul and Steve, when a virus crashed my computer and I was panicked and terrified. I didn't know where or who to turn to, up here on the North Shore. I am so glad that I went down to Bev. Comp. They saved my machine and recovered all of my data. You can be assured that they will do the best they can for you at a very resonable and fair price. Even if I move from the North Shore, out of state or anywhere...I would travel back to Beverly Computer and would go any distance to deal exclusively with Paul and Steve. I have that much faith in their service. Lastly, if you're reading this now...do not hesitate, get down there today, or give Paul a phone call. You'll sleep much better knowing your IT needs are in the hands of the best and most trusted service on the North Shore.

I used beverly computer for my dell xps computer. the technician arrived at my house without the…read moreproper tools, then took computer with him, called a week later, and told me he could not do anything, I should probably just get a new computer. also told me i would not be able to recover any data from my hard drive. I got my computer back, sent it to dell, who repaired it for 120 dollars. all data is still there and computer is working fine. I am glad i did not listen to this person's advice. the worst part is that I was also charged 75 dollars to be given wrong information. i just wish he had said he couldn't help me from the beginning.

I paid him 362.00 upfront to put in 8 gigs of RAM and a power supply. It is 6 months later, he…read moretook my money and says he doesn't know where my computer is....I should have listened to my gut about him in the beginning He says he's retired and had a heart issue. He had about 15 computers in his office at 454 Lowell. I st in early Sept 2023 when i brought it in. Did he lose those too? I don't know what the thing is with this guy, but he should find a legitimate way of paying his bills I had to....Most people do. And we all have troubles. we aren't responsible for his.

I started the phone call with doubt in my mind. We just spent 2 hours on the phone with Comcast,…read moretrying desperately to get my email up and running. So with trepidation I called Paul's Computer Repair. I was so pleased. He managed to repair the problem. Using his knowledge,patience, clarity, and more. His expertise is amazing. Then it was time for payment. That was way below, to quotes I have received from many sites. Paul will now be my go to guy.

The quality of repairs is excellent. He is very reasonably priced as well…read more When I spilled something on my laptop I had to buy a new one. He downloaded all my information for me !!

My Outlook account wasn't working, I couldn't fix it on my own and I was desperate for help…read more Dropped off my laptop at 8:45 and had it back by 2:00...Problem solved! Always prompt and thorough service with the Digital Docs. Thank you Stephen.

N E Computer Techs is the best computer service business on the North Shore. Kyle and Kym are…read morefriendly and easy to work with. They are more than willing to accommodate your needs. I found them to be very reliable and honest. Price was reasonable with super fast turn-around time. I wouldn't hesitate for one moment to use them again for all my computer and electronic needs. And they make house calls!

Thanks for your help with our awesome website and for getting our domain back in action- 5 stars!…read more-Brodie's Team