Wish we had NEVER gotten involved with the Computer Doctor! We have had problem after problem with…read morethe computer we got from him-constantly losing info, calling him with problems and issues. Our printer stopped working after 1 month-after several messages to him, he told us it was a piece of junk-so why did he sell it to us? Constantly calling, and when I do get him, he gets very defensive and belligerent, acting as if issues are my fault. He hasn't returned my last two calls so we've given up calling him. He is insistent that icons are on my computer that just aren't there, and gets upset with me when I try to explain they're not. We've wasted well over $1200 on a computer, printer, and repairs. When I mention his name at Staples, I was told he was a quack. Really regret dealing with him. Do NOT recommend.

I called Ron Elkin to inquire about a possible home visit. We spoke twice on the phone as he was…read moredriving. He offered a few suggestions, just about all of which I had tried before and none of which helped at all. In the end, he told me that it did not sound as if he could help with this problem. There was no discussion of charges for the discussion. Neither did he ask me for contact information such as an address. A couple of days later, the mail brought a bill from him for his time. He added no value and did not pretend to. The transaction fails the basic business principles of being forthcoming and above board.

I've been a frequent customer here for years now. Without question, this is THE place for all of…read moreyour IT needs! Their service and knowledge base are outstanding, but let me tell you why Beverly Computer is unique and incredible. 1. Confortable Familiarity. Unlike most businesses today, every time you call or stop by you will see the same faces. After awhile, they are like an extension of your family and they are part of the local neighborhood. That's the way it was years ago, and we've lost that personal touch as a society. It's always Paul and Steve and never some "new kid, fresh out of school," who has no clue who you are and could care less. You won't find this anywhere else today. 2. Honesty. I became a devoted customer when years ago I went running in to by something and instead of making a rather substantial sale, they were truthful and told me I did not need it and saved me hundreds. They earned both my business and my appreciation after that. See if you get that treatment at a major chain store? lol 3. Integrety and Trust. You can be assured that your equipment will be safe and cared for and ANY information that you may have on your machine will be kept private and between you and Beverly Computer. Again, this is from personal experience. They are 100% trustworthy. Would you have the kind of faith with a technician that you did not know and had not developed a personal/ business relationship with? I met Paul and Steve, when a virus crashed my computer and I was panicked and terrified. I didn't know where or who to turn to, up here on the North Shore. I am so glad that I went down to Bev. Comp. They saved my machine and recovered all of my data. You can be assured that they will do the best they can for you at a very resonable and fair price. Even if I move from the North Shore, out of state or anywhere...I would travel back to Beverly Computer and would go any distance to deal exclusively with Paul and Steve. I have that much faith in their service. Lastly, if you're reading this now...do not hesitate, get down there today, or give Paul a phone call. You'll sleep much better knowing your IT needs are in the hands of the best and most trusted service on the North Shore.

I used beverly computer for my dell xps computer. the technician arrived at my house without the…read moreproper tools, then took computer with him, called a week later, and told me he could not do anything, I should probably just get a new computer. also told me i would not be able to recover any data from my hard drive. I got my computer back, sent it to dell, who repaired it for 120 dollars. all data is still there and computer is working fine. I am glad i did not listen to this person's advice. the worst part is that I was also charged 75 dollars to be given wrong information. i just wish he had said he couldn't help me from the beginning.

I've been going to Marconi Radio in Beverly for years, and my most recent visit was another…read morereminder of why I keep coming back. This time I brought in my MacBook to have the battery replaced, and as always, the service was exceptional. Tony greeted me with a smile, took the time to explain everything, and had my computer back up and running in the time it took for me to stroll down the street for some lunch. Whether you need a cracked cell phone repaired, a computer fixed, or even a remote starter installed before another cold New England winter, Marconi Radio is my first choice every time. What I appreciate most is that you're treated like a valued customer, not just another transaction. The Linares family has been serving the community for decades, and it shows in everything they do. It was also great to see Tony's son, Anthony, now working alongside him and continuing the family tradition of outstanding customer service. Hats off to the entire Linares family. Marconi Radio has earned my business time and time again, and I highly recommend them to anyone looking for honest, knowledgeable, and dependable service.

I still like my small iPhone 11 pro with 3 lens camera and this was the best place to get a…read morereplacement battery ! They had it in stock, dropped off and picked up few hours later and it's working perfectly. So easy for me and for a great price. Saved me hundreds from having to buy a new phone right now. Highly recommend.

This is the computer repair guy you have been searching for your entire adult life...low-overhead…read morebut high-proficiency! Better service than Staples or the Geek Squad at a lower price. Patient, understanding, and fast at all types of repair and virus/malware removal. Explains everything so even the technologically-challenged can understand...

John knows what he's doing and is trustworthy, quick and very reasonable! The Computer Geeks wanted…read moreto charge three times as much. I'm so grateful I found him. and he even took my laptop in on a holiday and had it back to me the next day!

I've had many IT services work with me SINCE 1995 and I don't have many good things to say about…read moreANY of them and Essex IT Solutions is the exception. The owner, Gazi, came out on Saturday as I was having issues with my iPhone and IPad. He was like a doctor, only better because he fixed the problem. He asked great questions, did not just dive-in like most do to milk-the-clock and after a back and forth of detailed questions and answers, went directly to the root of the problem and signed, sealed, and delivered. He was also a great guy and I enjoyed working with him. I highly recommend Essex It Solutions and have finally found an IT company I can trust and depend on. My wife used them before me and was equally impressed. THANK YOU!

From the owner: Empowering Your Business Through Technology…read more Essex IT Solutions is a North Shore and Boston-area IT consulting company providing businesses and home users with IT services and solutions..

I purchased my computer at Best Buy a little over a year ago. Two weeks ago it would not boot. I…read morebrought it to the Geeks at Best Buy and they told me the hard drive was shot and nothing could possibly be recovered. Desperate since I have very important data on it I carted it around to several other local places where they told me the same thing. I had just about given up and a friend told me about Morse Computer Support so I figured I would give it one more try. They not only recovered the data but actually fixed the drive!!!!! The computer works just like new again They even picked it up and had it back to me the next day. These guys are the BEST!

From the owner: Morse Computer Repair and Services offers computer repair, sales, data recovery, networking,…read moresecurity and web design in the Marblehead MA, Salem MA, Swampscott MA, Beverly MA and the Massachusetts North Shore area. We offer fast reliable services at a great price. We have dozens of years of experience and are familiar with hundreds of different hardware and software configurations. Let our experience help you with all of your computer needs. Our services include: Computer Repair and Troubleshooting Computer hardware sales at very competitive pricing Recover your damaged or accidentally deleted files Software Sales Backup solutions Web design for your business, organization or personal use Virus, spy ware and security related problems Computer Tune Up Hardware and software upgrades on existing systems Computer performance related issues Networking, and much more. Ask us about your needs

KC was great, I asked a question about my pc and they answered the question without hesitation, so…read moreI was able to fix my issue myself, with no charge, I even asked a follow up question and they were just as helpful. They are awesome. Others wanted to charge me. They did not

Showed up 2 hours late and had the audacity to be annoyed at ME…read more When I pointed out he was two hours late, he said "I have other clients, you know." No apology. No explanation. He then spent 30 minutes on his phone before telling me he'd have to "come back another time." He never came back. Super rude and seems more like an intern in experience

If you're reading this, you've got a computer, right? And if you're looking for a computer repair…read moreshop, then join the club: ALL computers require attention. THIS IS THE PLACE TO TAKE YOUR COMPUTER. Andy knows what he's doing, and he can explain what he knows. You'll actually understand his explanation! He relieved me of a "vintage" tablet and sold me a refurbished laptop that perfectly suits my needs. I'd sat on this decision-making for years because I'm bewildered at BestBuy and I don't speak the language of Apple Store sales staff. Enough said. Salem Techsperts is a FIND! Don't be put off by the Subway location, besides, Subway sandwiches are delicious. Plentiful parking.

I recently got a new GPU and was trying to get my PC to work but the CPU light was on. I tried…read moreeverything I know but nothing worked. I then took my PC to another shop and they said my CPU was fried because of lack of thermal paste. Thanks Andy . Please learn how to apply thermal paste

I had severe internal damage to my external hard drive and went to Resquoo. I met with Bill, who…read morewas very pleasant and assured me that they would do the best they could to repair it. I got constant updates from Will who was the gentleman repairing the drive. Dang - Will is a wizard. He was able to recover almost all of the data and updated me along the way with what issue he came across during the process. Would definitely recommend for IT needs!!!

I was so upset when my phone got water damaged on the way back from a day trip to Capri, Italy on…read moremy honeymoon. I lost all of my photos and videos from that day because they hadn't backed up to the cloud yet. I tried bringing my phone to a repair shop but it couldn't be fixed but I still wanted my photos recovered and Apple recommended "Drive Savers" to me. Drive Savers gave me a price range that was 1.5 - 8x higher than what Resquoo ended up charging me. My brother was the one who had recommended Resquoo to me as he had used them previously and had a great experience. Will was very nice and communicated with me through every step of the process and I was so happy to hear that they were able to recover my photos!! They were even able to mail a USB drive to me with all of my data so I didn't have to drive back over there and it arrived super fast! I hope I never lose data again but if I do, I know where I'm going! I couldn't recommend Resquoo enough!