Update: Actually you never said not to sleep on the mattress for 24-hours, what you said wasthe…read morenext day it would be good to go. So I slept on my couch that night and didn't actually put back my sheets until the following night. So yeah I didn't "sleep" on the mattress until well after 24-hours just because it was soaking wet when y'all left the first time. And I would also say that when I contacted you that I informed you about possible urine smells and stains either on my carpet or my mattress from my dog. It wasn't until you all returned that you then decided to use the UV light which you should have done the first time y'all came out to pin point the areas. So besides the stairs and the mattress you had to redo my room still smells and stains still remain on my carpet. And you also commented that my carpet is old as if I asked and didn't know that myself. So yeah you came back and "cleaned" the mattress but besides that nothing else was done correctly.

Nova Steamers were able to schedule us quickly and did a great job for a reasonable price. Our…read morecarpets needed regular, maintenance cleaning. I was very pleased with the end result, professionalism and speed. Excellent service.

We were really happy with the guys that came out. They were really clean, took care of our things…read moreto make sure nothing was damaged, and did good work. We had a second spot in the basement outside of the word order that they checked out as a courtesy for us which was super appreciated so we didn't have to start the whole process over again for a second time. The company communicated really well also.

Jaime and crew did an excellent job remediating my basement after sump pump failure and flooded our…read morebasement. The team is professional, quick and no BS. The carpets removed, drywall cut, moved a ton of furnishing/storage items around, installed equipment to dry out the basement, prevented further damage/molding. Thank you so much. Highly recommend your service!

We have some mold on interior trim, Alliance came out and was able to tell us it's likely from…read morerecent high humidity. They gave us some tips on replacing and cleaning, but it should be small enough we don't need a full project from them to address the issue. The team was super polite and knowledgeable, we will definitely call them for any problems in the future!

So actually, Wes didn't do any mold remediation work for me, because he explained that I need to do…read moretesting and that there is a conflict of interest if a company does both the testing and remediation. He recommended three testing companies. We got the testing done and Wes reviewed the report and indicated that the mold levels didn't merit remediation. He explained thoroughly the process and expected value, and helped us decide that the potential gain probably wasn't worth the cost. I actually had him do a site visit (very reasonable trip cost), just to be sure, and it confirmed our decision. Net it out, integrity and ethics. Would be my first call for any job in his category.

I had the unfortunate experience of having water damage in my home. The plus in this process was…read morethis company. Melvin was outstanding each of the 3 times he had to come out to my home. This company even worked around my hectic work schedule, even as recent as 8/10/22 Melvin came out after their appointment window to finalize work.

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

Highly recommend UWD. Andrey was able to provide a same-day quote in a fairly accurate range based…read moreon a handful of photos and some questions answered over text. He was responsive via text and able to schedule a team to come out the next day, which is exactly what you want to hear when you encounter water + mold damage in your home. He also helped answer questions related to reimbursement from a 3rd party (i.e., builder or insurance), which relieved some uncertainty and anxiety. His experienced crew lead also asked me at the start of the job if I would need to work with insurance, then took extra photos in case we needed them for reimbursement documentation. While on-site, his team was professional, communicative, and got an extensive job done in just 1 day. I appreciated that they set up a containment, showed me pictures as the work unfolded, and cleaned up thoroughly afterwards. They sent someone to pick up the industrial fans + de-humidifier on day 4 or 5. The final invoice clearly laid out all items and their costs.

I'm beyond thankful for the kindness and expertise I received. From the moment he arrived, his…read morecalm, reassuring presence turned a stressful situation into one I could face. He thoroughly assessed the water damage, explained everything with honesty, and gave me peace of mind. If you're looking for someone you can truly trust in a tough moment, he's the one. A true godsend!

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Do not trust them. They came out, gave an estimate, then after paying a deposit decided they…read moredidn't want to do the job leaving us high and dry. Now we have lost time in getting the work done.

Gregory called me as soon as I put out a project on Yelp and came out to clean my two 8x10 rugs the…read morevery next day. Thanks to our old rescue pup, the rugs were pet stained and I was getting ready to take them to the dump but thought I'd see if we could get them cleaned first. I was amazed how beautiful they came out! One rug was off-white and you can't even see the stains anymore and the other rug had a horrible pee smell and now it looks and smells brand new!

Don't sleep on SFC. It's one thing to be responsive with mediocre service which we have…read moreencountered through other platforms. They were not only were they responsive, they delivered with excellent quality and within market value. We were very impressed with the results and will be using for upcoming fabric and carpet projects.

I was skeptical when my State Farm Agent referred me to Servpro in Culpepper because I didn't know…read morethey take care of things like reconstruction of barns. ( a huge tree destroyed much of our barn). They were wonderful. I was skeptical, but they were responsive and sent out a team first to remove the tree and then to reconstruct the barn. They did a better job than I expected. Shout out to Yahya Hamad who was in charge.

They help us with a mold situation in our basement. They…read morecame highly recommended by our neighbors. Ana and her crew were very helpful and polite.

I've been using ExtermPRO for about a year now and am happy with the results. We've had a problem…read morewith ants and mice, and every quarter the technician comes out on schedule for treatment. When the ants kept persisting, the company went above and beyond to remedy, including a visit by one of the owners to do an additional spray. Highly recommend!

Very efficient and prompt with their service. Also like they will return if not satisfied.read more

I found Home Hero Inspections via HomeAdvisor. Adam called me within the hour and spent about 15…read moreminutes on the phone with me answering questions and listening to my concerns. Adam inspected the foundation on a home we are having built in Fredericksburg. His report was thorough and included a number of photos showing what he inspected. We are very happy with his work and will be using his services again for the pre-drywall inspection.

We were very impressed by Adam. He arrived early, did a very thorough job, has been responsive to…read morequestions, and was a pleasure to deal with. We would highly recommend him.