I would like to begin this review with WOW! This has been the greatest experience anyone could ask for while searching for a new apartment in Chicago. Troy Marr has made what I thought would be a stressful experience into an exciting, smooth, and above all, a fun process. Let's start from the beginning. I contacted him online from another state with the future intent of signing a lease in Chicago. He immediately replied and refined the search to certain areas followed by inquiries about which amenities I'd be requiring. He then produced a selection of listings which were exactly tailored to my housing needs. After many conversations with speedy reply times, we were able to refine the list to about 8 apartments and then schedule a time for me to fly into the city to personally view available options. He suggested amazing places to go for entertainment, dining, sight seeing, and airbnb's; A sincere personal touch to see that my trip would be comfortable and productive. At this point I'm thinking "what a refined realtor, I like this place." ... It gets better. Day 1 of looking at listings he picked me up right out-front of the airbnb I was staying, and had a Starbucks coffee with my name one it. EVERY place we looked at checked all of my boxes of wants and needs. Troy very clearly understood everything I wanted based off of our conversations. Beautiful listings, every one of them. After 3 days of viewings it was time to select the right one. The price was slightly above my budget so here came Troy to the rescue. He managed to negotiate concessions on the property and reduced the net payments to fit exactly within my budget. Alas! I have my dream apartment. Troy Marr is diligent, well polished, quick to respond, knowledgable, and will follow through on every detail from point A to point B. His level of service is a true luxury. read more

I met Troy Marr through a common friend a few years ago. When I met him, I knew this guy would bend over backwards for his company. I was looking for a new apartment on Craigslist and saw that he is now a realtor. I messaged him and asked if he could help me out, within minutes he responded and this was maybe at 2am. I told him my lease was coming up and I was on a time constraint to find a new one that I would love. The next day, I received a call from Troy because he cleared a time slot in his schedule so he could show me 5 apartments in the areas I wanted. I told Troy what kind of apartment I was looking for and what was my budget range. I was really surprised that he only showed me places that I was asking for. I've worked with other realtors and they usually would try to sell me an apartment even though it really wasn't I was looking for, but with him I felt no pressure in turning in an application or trying to put any deposit down if I wasn't 100% in love with the place. He re-assured me multiple times that there's no need to rush because he will find me a place before my lease was up. So when I found a place, I had a few setbacks with the move-in date and etc. I thought I wasn't getting the apartment but Troy kept in contact with me and guided me in every step. When I had questions (even late at night), he would always respond. Now, I'm really enjoying my new place and I have him to thank for! Troy has a very good work ethic. He bent over backwards so I could get the apartment that I want even when I had hiccups during the process. He made it very easy and I think everyone knows how apartment hunting could be a pain. read more

Working with Troy Marr was a fantastic experience! From the first apartment tour he really got to know me personally, what I was looking for in an apartment/studio, my budget, and also neighborhoods that I was interested in looking to live. His patience was much appreciated as I had changed my mind a few times! He is extremely professional but also gets to know you and is upfront, honest, and had answered all of my questions. His response time was amazing! He was able to show me properties that he felt I would like within a day or two of notice and made himself available day or night. He knew what my budget was and was able to help me find something even below it. When he gets to know you he also gets to know your style and presents options that are a perfect fit for you. He asked me my "must haves" for a place and things I could budge on and he did not disappoint with the places he showed! His knowledge is amazing and he made me feel very comfortable with each tour that we did. I feel as though I have found the perfect place for me thanks to Troy. Anyone, younger to older, should reach out to Troy for help in finding their new "home" that is perfect for them! 10/10 would recommend him read more

My husband and I recently worked with Michael Longo from North Star for our search for an apartment in Chicago. Being from Michigan, we did not have the most flexible schedule or time frame, yet Michael was extremely accommodating from start to finish. Michael is extremely knowledgeable about the neighborhoods in Chicago, especially Streeterville, where we focused our search. He was always available and responsive via email, phone call, or text messaging (and would answer to all three). He was very patient with our ever-changing desires and requests, and at the last minute we changed our budget, which required him to widen his search within a week of us coming to look at apartments. Having moved several times before, I have had some negative experiences and was very stressed about the whole experience. Thanks to Michael, we only had to see 4 apartments, all within budget that fit our wishlist, and had signed a lease by 12:30 the same day. He made the process easy, and we actually had a great time hanging out with him for the day! I would recommend him to anyone looking to rent or buy in Chicago. read more

The true meaning of the extra mile!! The experience I had with Troy in finding a new home for me and my cat was extraordinary! I've been looking for an apartment for 6 months, being picky with a limited budget is not easy, but Troy made all the difference! Not only he listens and pays attention to what you really want, he also goes above and beyond in making the process fun and enjoyable. I worked with almost 15 agents before Troy, till I reached a place where I was desperate and ready to give up on my requirements, thinking I need to look again next year with bigger budget! Then comes Troy with his magic wand made me feel like I'm apartment hunting with a friend, found me what I needed in addition to a minimum of 5 more amenities I didn't even dare to consider, all within my budget! He was personable and was there for me throughout the process; the approval, signing the lease, the move in, the introduction to the neighborhood, and even the house warming! I would recommend him to you if you want to find your new home in hassle free, unique and enjoyable fashion Million thank you Troy read more

Zach G. is absolutely wonderful to work with. My wife and I found him right after a terrible meeting with a realtor that did not even show up to our appointment and attempted to blame us for not informing him properly when we spoke that morning! Right after that we had a meeting with Zach and he more than exceeded our expectations. Right from the start he was on time and full of information. He was honest and forth coming about the places he was showing us always in an attempt to help us find the right spot for our needs. He is so fast and always quick to get you more options if necessary. His ability to stay within your budget is also really nice when you are searching for housing, its so nice not feeling like your realtor is attempting to up sell you or steer you towards something that benefits their own agenda. None of that with this group. Just real people, helping you find the place you need. We continue to reach out to him and plan on using him again when the time comes! Thanks ZACH! Keep up the good work! read more

Troy Marr from North Star Real Estate Group was SUCH a pleasure to work with. He quickly learned my housing and style preferences, recommended great properties in my price range, and did everything in his power to make my eventual housing choice an affordable one. The process was so easy! He scheduled tours, drove me from place to place, and was easy to get in touch with via text, phone call, and email. He provided detailed follow-up emails with all the information I needed to make my decisions, and explained next steps really clearly so that I fully understood the process. With all that said, I think my favorite thing about Troy was his transparency and honesty. He tells it like it is and the whole time I felt like I was talking to someone real and genuine which is super valuable in the apartment search. I would recommend his services highly to anyone looking for an apartment in the Chicagoland area! Great experience all around and I couldn't be happier with my new apartment! - Michael Y. read more

My partner and I were looking for an apartment in Lakeview with a lot of specifications and were struggling to find a reasonable price + accommodations. We met Troy Marr through a listing and he was an incredible agent. The first place we saw was ok, but didn't have everything we wanted. After we told Troy that, he was not pushy at all and told us to stay in touch or reach back out if we decided we wanted it. After a while, we decided to send in an application since we couldn't find anything else. We let Troy know we were planning on applying, but then he reached out again saying to hold off on applying for the apartment we weren't excited about because he had found an apartment that fit everything we were looking for. He was immediately able to come out and show us the apartment, which really was the perfect fit. We love our new apartment and we've been so grateful to Troy for helping us find our cozy home. TLDR: Troy Marr will work wonders to find you the perfect fit. read more

My husband and I was looking for a new apartment in our price range and in a good location. Considering how busy we both were we received help from De Xeunxom. We told him our preferences and he went above and beyond what we expected. He gave a great tour of the apartment and even volunteered to show us more. With his help we found the perfect apartment. Also De was very patient and extremely friendly with us. We needed help filling out the application and De sat with us through the whole process and answered all of our questions. De was very professional and knowledgeable. I am so happy we found North Star to help us. Also before then we had help from other realtors and they didn't take our preferences to serious which led us to seeing houses we didn't like, but De found the perfect apartment for us on his first try and he was available to meet with us during the times that was convenient to us. I highly highly appreciate De"s help and would recommend him to anyone! read more

Troy was so incredible to work with! I am just moving to Chicago from Germany and was very apprehensive on where to live in the city and finding an apartment. Troy gave me a lovely showing of my dream apartment and made me feel so at home. To have a realtor who makes you feel like you already live in the apartment you are seeing, makes it so welcoming and allows the experience to be relaxing and exciting. He was also extremely honest and transparent on how the process worked, and texted/emailed me back immediately when I had questions throughout the application process. He even called me live to congratulate me when my application was approved! His zest for life and positive energy made for an incredible experience. He went so far as to offer to show me around Boystown and introduce me to some of his local friends so that I felt like I was part of the community. I cannot say enough good things about working with Troy and I am ecstatic about my new home! read more

I found North Star Real Estate via Facebook. I was promptly contacted by De Xeunxom who followed up with me with phone calls and text messages. I use public transportation to travel and started out to meet at a property. Just after I arrived he had offered to meet me at the CTA station to pick me up. That was excellent customer service. After meeting at the first property we drove around to several other properties. This went on for several days before I could make a decision. I needed to look one more final time at two Apartments and decide between the two. De was very patient and let me use all the time I needed. Thanks to his wonderful customer service I am in an Apartment that I am very happy with. North Star and De are the best to work with and I highly recommend their services. Very Satisfied Customer Kenneth read more

Zach Gotkin absolutely knows how to do his job. He has all the info you need on several buildings. Immediately understands what you're looking for and doens't waist your time going around to see units you don't want. He listens to you and doesn't try to convince you in renting a place you don't like. He is reliable, always gets to the appointments on time and shows you several units you may like. He has the access to many buildings and units whenever you need to see them and he is available to meet in the evenings and weekends as well. Also, he drives you through the different properties. He is a genuine guide in the difficult task of the house search. It is the second time he helps us finding our new place and we would go back to him in the future! I definitiely recommend him! read more

I met 15 agents before I met Troy. Not only did the man listen to everything I said... I had a blast looking at apartments with him. I inquired about an apartment I saw on Facebook. He responded right away. He sent a questionnaire which I was reluctant to fill out, but I'm glad I did. When he responded he was prepared to show me four apartments that met all my criteria. He found the perfect apartment for me. I can't say enough good things about this guy. I moved in yesterday. To my surprise, he called in the morning to make sure I was all set for the move and today, I found a pretty cool welcome home gift at my door. I highly recommend Troy and his team if you're looking for a new apartment. read more

I highly recommend Troy Marr for anyone's next real estate move. He goes above and beyond to give his clients reassurance and any details of the properties they see with him. He is personal and personable, happy to share his own stories and takes the time needed to make his clients comfortable. After multiple years of apartment fails, I can finally say I have hopefully found a winner to keep for multiple years to come and I give Troy the credit for being there every step of the way with me! Thank you for all of your insight and kindness, you have made one tired gal very happy to go home. (: read more

Troy and Meagan were simply amazing. They went out of their way to get us into the apartment we wanted to see and ultimately chose to rent. They were quick to send us listings and asking about what we wanted. They were great to work with and made us laugh and feel comfortable as if we were just searching for apartments with friends. They have been here with us every step of the way and have been so welcoming and exited with us and for us. I'm so glad we found them and they helped us fine our dream place! Will definitely use them in the future and refer to our friends:) read more

Troy and Will went above and beyond our expectations. They found our dream property in under a week and we had a hard time deciding which apartment we liked best as they provided us with so many fantastic options. Troy and Will were kind, personable, hilarious, and organized which made this an extremely smooth process. One of the things that stood out to us was their constant communication and honesty. We knew they were dedicated to find us a perfect space and they hit the nail right on the head. We rave about them at our companies and 100% would recommend them read more

Troy Marr of NSREG was so very helpful and recommended a unique, awesome apartment within just a few days of starting to look for a new place. Moving to Chicago from out of state (TX baby) can be extremely daunting and stressful but Troy made the whole process seamless and stress free. He even gave a nice walking tour around the neighborhood to get a better feel for the atmosphere, as well as spending the entire afternoon looking at different locations. I'm very excited to move in to the new apartment, and we couldn't have done it without Troy! read more

When Timothy, Damien, and I started our search for our new place, we had spent countless hours on the web trying to make appointments and schedule our own viewings and it was a nightmare!! Then we called Troy!! He is absolutely amazing at what he does and knows how to make sure your time is valued. He found the three of us the perfect place. We only viewed three units and by the time we made it to the second unit on the Penthouse level we were sold!! Thank you again Troy!! You made our move so effortless and far less stressful!! read more

Troy Marr at North Star was by far the best leasing consultant I have worked with finding an apartment in Chicago. I responded to one of his ads on Craigslist and he went out of his way to meet with me just a few hours later to tour the apartment. Troy was super accommodating and easy to communicate with and really made the entire leasing process a breeze for me. I definitely will be reaching out to him again if/when its time to move (though this apartment he helped me find is so sweet I'm not sure if I'll ever want to move). read more