Dr Sheena Black did an excellent job on fixing my nagging hip issues, I was walking again just days…read moreafter surgery and she has a great bedside manner to go with her arthroscope skills Very highly recommended, and the rest of the surgical staff at this location were very nice and professional in helping me through the surgery

My wife had a partial knee replacement done with Dr. Khalid Yousuf. He is an outstanding surgeon,…read moreand did a fantastic job! I had researched several knee surgeons, and Dr. Yousuf had the best overall ratings in the Prosper/Frisco/McKinney area. My wife had a spinal fusion performed a few years ago, with a horrible experience. We had our concerns about knee surgery, and resulting pain/pain management due to the problems she incurred with the spinal fusion. Dr. Yousuf's protocol is great for managing the pain. He was careful with the surgery itself and any damage to tissue. In addition, he had a ON-Q pain ball installed, which made a dramatic difference to the level of pain. In fact, my wife was up walking the day of surgery, and walked a quarter mile. The icing equipment he prescribed is awesome as well. I would highly recommend Dr. Yousuf, and I also plan to use him for my own knee replacement when its time. He has my complete confidence. Nicely Done Dr. Yousuf!!!

I have been to Urgent Care at the Star in Frisco on three different occasions. I met with two…read moredifferent doctors and had a conversation with the receptionist. All three persons showed no empathy or compassion for my medical emergency. They offered no help. I'm not sure why I went back two more times. I suppose I hoped each visit would be better. Each visit worsened. Perhaps I thought my experiences would improve as all of my primary physicians are located at the BS and W Medical Center at the Star and they are five-star, top shelf, physicians. Urgent Care at the Star is simply sad. Each time, I left feeling dehumanized. Jim B.

I went on Memorial Day and felt that the doctor was rude and condescending. When I asked what I…read moreshould avoid after the treatment, he replied, 'You should pay your taxes.

This place is completely incompetent. I have come here for years because it is where my primary…read morecare physician sends lab orders but I have finally had enough and will be requesting he send my lab orders elsewhere. They have run incomplete labs (while fasting), required me to return (fasting again), only to tell me they could not run labs after waiting over an hour after check in. They have no respect for others' time or well being. I have seen empty lab vials dropped on the floor and reused. Wait times are absolutely insane every time. The staff admin are disorganized and communication is lacking. Avoid this place at all costs, there is a quest nearby. If I could give zero stars I would.

I'm participating in the Texas Coronavirus Antibody Response Survey that helps measure things like…read morehow many people in our area already have COVID-19 antibodies, and how long those antibodies last. This will be a year long program and it was important to me to find a lab close by. Clinical Pathology uses the Sonic Scheduling app to verify and confirm your appointments. It's easy to cancel and reschedule if you need to. Everything was done by text so when I arrived all I needed to do is say, HI! They knew exactly who I was and why I was there -- no worries. This was a lovely friendly group of ladies! The appointments are spaced out enough that the lobby was empty when I arrived and only two people when I left. Everything was clean and organized. My phlebotomist got me on the first try and I'm known to have invisible and tricky veins, lol. I look forward to finishing this process with Clinical Pathology Labs.

Terrible place. They dont care about you. They do the bare minimum. Front desk is ghetto and they…read morehave a shit attitude. Care quality is abysmal. Psychiatrist is condescending And has a "i would rather be somewhere else" attitude. Every other area of Baylor Scott and White is excellent. Behavioral health services is bottom of the barrel. Avoid this place and look elsewhere. Reviews are everywhere and there are much better places you could find in Frisco/Plano area. Avoid avoid avoid.

I waited months for my appointment. I missed it by 20 minutes due to a medical emergency. I…read moresincerely apologized and asked if they could see me for the remaining 40 minutes. The office staff member who answered the phone, Esmeralda refused to offer me any alternatives or even work with me at all on trying to get me in another appointment in a reasonable time frame. She was extremely unfriendly. She seemed to take it personally and said they wouldn't schedule another appointment for me until September! I would not recommended this place to anyone. In my opinion, they are just playing games with their patients instead of doing to right thing to help them. Started calling today for a replacement psychiatrist since this office was a joke and was scheduled to see a psychiatrist on April 9th. No problem. There are much better options out there. Keep looking and good luck!

My family has seen Dr. Ehmer since 2018 and my 3 year old daughter just had tubes done by Dr. Ehmer…read morein 2023. They charged me as a NEW PATIENT for an appointment in January 2025 stating that I had not been there in 3 years. Personally, that is correct. My last service for myself was in 2021. BOTH OF MY daughters had tubes from them and the most recent procedure was within 3 years. They charged me $200 extra for my personal appointment as a new patient. My 3 year old did not consent, drive herself, or pay for the tubes. I DID. 0 STARS Horrible and they lost my upcoming deviated septum surgery this summer. I refuse to go back to them when we were LOYAL since 2018.

Dr. Ehmer is nothing short of outstanding. He is extremely knowledgeable, was patient and even…read moreplayful with my kiddo, efficient in everything he and his office did (an extremely valued quality!), and the outcome of the surgery has been perfection. He even called the night of my son's surgery to check on him. This guy is great and if we have ANY more ENT issues, we will definitely be back!

Walked in for an x-ray at closing time and they got me right in. Melody at the front desk was…read morepleasant and helpful as was the x-ray technician. Their facility was very clean. I have an HMO and my co-pay was less than seven dollars.

My doctor made a specific request for an exam and the radiologist skimmed over the area. When I…read morecalled the it I was told that the doctor has to call and make a request before the radiologist would review the findings. GIANT waste of money.

Wow! We are so Thankful that we found Frisco Feeding Speech Therapy. My daughter is three and has…read morea delayed speech issue but Mrs. Jeanine has been so helpful and our daughter has improved leaps and bounds. Our daughter was becoming frustrated as no one could understand her and now that we do.. she never stops talking! Hehe Can not say enough wonderful things, she is so patient, loving, understanding and accommodating. Thank you Jeanine! BONUS - they accept tricare insurance! Which if you have, know it can sometimes be challenging to find top notch service and care.

My son made tremendous strides at this place with his speech therapist Sound. She was amazing!…read moreEffecrive, very patient and flexible as well.