I delivered a baby here and when you go to the main entrance where they tell you to go if you are…read morein labor, you have to hit a buzzer if it is after hours. the maternity staff come to open the door to let you in, when I arrived, I was 8 cm dilated and for me to have to wait about five minutes for them to come downstairs to let me in is crazy and they asked my significant other if I was able to walk , I was still in the car and instead of I'm coming to me they want me to walk to the doors, but I honestly could not walk, my contractions were so bad. The one nurse, I didn't like her demeanor but I understand she was trying to help me as well as do her job, but I was laboring fast and could barely even move. It wasn't my first baby, I have had WAY better experiences elsewhere but I also have all my kids in a different state.. the maternity ward is significantly outdated , rooms ran down and super small. The food was nasty. Other than the one nurses demeanor the rest of the staff and nurses I had were very friendly. I had my son within barely a hour after arriving to the hospital so they weren't able to see what labs I had or hadn't had while I was pregnant, come to find out one test I should've had when I was pregnant wasn't order by the doctor so I had to get the test ran after my son was born and I had to stay a extra day due to waiting on getting the lab results back. I had no issues during the labor process itself, honestly one of my easiest, fastest labors but probably because I arrived at the hospital at 8 cm basically ready to already push. I would not want to deliver here again unless I absolutely had to.

Had a procedure done at Thunderbird Hospital on 7/16/26 and Andrea Farris was my postoperative…read morenurse. She was nothing but amazing. I was very nauseous and in pain and she never left my side. She is truly an angel. I hope she finds this post knowing that she is very much appreciated!!

Been here twice and both experiences have been pleasant despite being at the ER…read more It's close by, they get you in quickly. The staff I interacted with were all very kind, and made me feel very comfortable and taken care of.

Nobody wants to go to the ER but my husband experienced so much pain just before midnight that we…read moreopted to get it looked at right away. Dr. Wilson is a very kind, and compassionate Doctor with a great deal of experience. My husband was quickly taken for a CT and diagnosed at treated as rapidly as possible. The nursing staff was excellent as well. Kind and accommodating and even gave me a warm blanket while I waited. The facility appeared to be clean and kept up.

The communication from the start of this process has been phenomenal. The f/u on their side has…read morebeen Top Notch! Ashlee the Receptionist was very cordial, thorough and energetic, what a great person to deal with upon entering this facility. Admin was completed in a timely & thorough manner. Now the wait time till actual procedure. You can just about set your watch on their schedule so Efficient-WOW! Special shout out to; Registration: Ashlee Pre-Op: Ida OR RN: Kim Recovery: Christina Nurse: Jeanette Anastasia: Dr Jordan NPR: Michael Dr. Drace is phenomenal, kind, considerate, professional, caring and very thorough. Highly recommend this facility and Staff. THE BEST!

I would like to give special thanks to Dr. Vanessa Miller. My battle with diverticulitis has led to…read morea few surgeries over the last years. Every time I engage with her, she is very professional and has true concern for my health. She is very personable and has an excellent work ethic. I'm not just saying this from one experience. She saved my life and has given me the opportunity to live a normal life again. I trust her judgement and expertise which I don't find east to do nowadays. I would like to personally thank her for everything she has done for me. If you ever have the need for abdominal surgery, I would seek he out. Thanks again for all you have done for me and my health!

We had an emergency situation with my husband and he was transported here in the middle of the…read morenight. I will tell you that during this long stay, we interacted with dozens of different teams. And this was an overall good experience. From the security people, nurses, techs, doctors, cafe staff, and even the cleaning crew- we were treated respectfully and everyone communicated with us. And these doctors took the time to really explain what was happening. I know from stays at other hospitals that family is often left in the dark about how and what needs to be done, but they have all been very transparent and ensure we know what they know.

I brought the client I care for to the ER and we were seen fairly quickly, which I appreciated…read more Unfortunately, several aspects of the care were concerning. The RN assigned to us was somewhat polite, but when we asked for water for the patient, we were told we could get it ourselves rather than being assisted. I also did not observe the IV port being sanitized before medication was administered, and a green disinfecting cap was not placed on the IV afterward. In addition, the pads the patient was lying on had visible blood on them and were not changed. I ended up removing the soiled pad from underneath her myself. These are basic cleanliness and sanitation practices that are important in a hospital setting. The experience left me feeling like I had to closely watch the care being provided to make sure things were being done properly. I hope hospital leadership or patient relations reviews this feedback and reinforces proper care standards for future patients.

We moved into the area from Scottsdale a few years ago and I've been pleasantly surprised a few…read moretimes now. Yesterday, my mom had to go to Arrowhead Abrazo's ER and a brief overnight stay. The staff were exceptional, supported her comfort as well as her clinical care, had great cleanliness practices and were thorough for her situation. I also really appreciate their MRSA and C-Diff prevention practices, especially for my senior-age mom. And the nurse updating me over the phone was a doll. Same great experience when I went about a year ago for a less intensive situation. Clean, friendly, thorough, respectful.

My friend broke her hip last Thursday. Came in by ambulance. Had surgery the next day. She was told…read moreby her doctor she needed to get up and moving immediately. However, there wasn't anyone around all day Saturday or Sunday to help so she laid in her bed all weekend. She had to use the restroom several times & had to wait over 20 minutes for help. Today same story but had an "accident" in her bed at 9:30 am. It is now 5:15 & no one has been in to clean her bed! Was told at 11:30 today she was being moved to rehab facility today. Still no word from anyone. Anytime we ask what's going on, they say "we're working on it..." Disgusting place.

You get fast, great care there and they have everything you'd need; scans, X-rays, etc.... Just…read moredon't let them convince you stapling your head without being numb is better, lol. And bring a coat...it's freezing in there. Very clean except in the bathroom sometimes.

Exceptional thanks to the entire staff doctor, radiologist and nurse for confirming that I am not…read moreballerina material, and I cannot fly. The cat bed scratcher bowl has been relocated. My appreciation to all. Again, cat-related broken bone injury. Nice to see you all again.

Honor Health Deer Valley Medical Center deserves a million stars! The hospital and staff are…read morephenomenal! They care for my Father with excellence. I want to recognize someone that was extraordinary and went out of his way to help me. I will NEVER forget Mike Kenney-in security! I had just found out my father was having emergency surgery. I raced to the hospital. My dad was waiting in a room at the er. He was going to Pre Op. Mr. Kenney hustled me back to the room-and I was sad to see the bed was gone. He had been taken to pre op. Mr. Kenney could tell I was upset bc I didn't get to see my elderly dad before he went to emergency surgery. He quickly advised me the fastest way to see him. I know this doesn't seem like a lot-but I am forever grateful bc I got to spend time with him right before surgery. I was also there to support my mom who was very worried. If it weren't for Mike-I wouldn't have been there for my mom or got to hug my dad. I am forever grateful. He didn't have to go out of his way to help me. I saw the amazing Mike several days to follow. He is excellent at his job and truly cares about patients and their family! MIKE KENNEY-you deserve a million stars! I am forever grateful! Thank you for going above and beyond! Thank you for caring!

Terrible!! If you have a family member staying here, make sure you're there with them every step of…read morethe way. I will say not all staff will fall in this category but unfortunately the one nurse on the 4th floor, Pavilion 2 orthopedic unit RUDE!!! There's no reason to come into work with an attitude when your patients and their family members are helping with their recovery. Thank goodness she wasn't his nurse just a rude one at the nurses station. They always say family is a part of a patients care and the only thing I inquired about was someone to come and clean a restroom because housekeeping wasn't there yesterday and he didn't want to sit on it. If you know you know how some meds will do you. But that nurse stood out the most for her rudeness. I get it, we're all stressed but don't be rude for an already stressful situation. But the other staff I found to be nice and accommodating and made sure I was comfortable knowing I was staying with my family member. Thank you to the staff that showed up to their jobs as professionals. What I've learned, you can't be a voice for the patient and leave the morning crew alone. Terrible!!! UPDATE: My family member wanted me to make sure to give a special thank you to Ms. Teresa in housekeeping, even she stated if the bathroom ever looks like that again to call her. She gave us her card with the number. Also there were a couple of male nurses John and I forget the really tall male nurse that helped him out of bed and the other male nurse that got me a warm blanket and checked vitals. This is the type of professionalism that we look for in nursing. So the nurses that took care of my family member on July 18th! Thank you. July 19th is when he started complaining about his care.

I'll start with saying make sure to call and book an appointment in advance! I'm sure that's why…read morethis place has many low ratings, I saw a lot of upset people leave after hearing the wait time for walk-ins. The quality of care was good, probably took us 15 minutes to be seen by the doctor once we got into a patient room (we had an appointment). I only took a star off because the people at the front desk weren't the friendliest; not rude, but not as helpful.

Extremely slow MRI report - I was once told a tech has to sign off on it..why??? If the radiologist…read morereads it and reports on it what does a tech have to do with it??

It does not even deserve one star. I went to the emergency room, vomiting and in severe back pain…read more The waiting room had only a few people who came and went as I still sat there sick and vomiting in a wheelchair. Nobody would inform me as to what's going on and why it was taking so long for me to be seen. They just managed to say oh we're extremely busy in the back however I saw people come and go that came in after me. One lady you made a comment oh my God she's still here pointing at me. The PA was the most horrible vile person I have ever met in my life when I finally did get called back to a bed it was not for triage. I directly asked the PA to help me as I was in severe pain and I was sick. I was not hostile nor was I in any way shape or form threatening. The next thing I know I have a security guard standing at the foot of my bed saying that I was complained about by the PA. It was extremely annoying and very rude and unnecessary. The security guard left after I explained the situation to him. Next thing I know I'm being taken back out to the waiting room where I sat for two more hours over in pain and vomiting. I was the only one in the entire emergency room. I watched people leave that I had seen come in after me the excuse that they didn't have a bed was a complete lie. After hours of again, waiting in the emergency room, I was taken back to a bed and nothing was done for me except a blood draw. The PA would not come and talk to me and the nurse was nonexistent. I went for a CT scan where they found. I had a kidney stone and a kidney infection. These findings were dismissed by the PA as she barely spoke to me, walking by my room telling me that they would culture my urine for the kidney infection to see what bacteria it would grow. Meanwhile, I left in extreme pain was given a shot of Zofran for the nausea after 4 1/2 going on five hours now, then just discharged. Does anybody know of a good lawyer who handles men malpractice cases?

Fabulous surgeon, but horrible nursing care…read more The staff and doctors in the surgical center were tremendous. They treated the patient with concern, expertise, and respect. Once I was moved to the room, the staff treated me like an inconvenience. One nurse told me she didn't have time to get me pain relief "because she has four other patients". My doctor ordered the pain relief heating pads, but they could not find any of the entire night. I was treated with disrespect, condescending attitudes, ignored, neglected, and Treated with cruelty from the nursing staff overnight. I do have all of the specific issues documented and would be happy to share if it would make a difference to even one patient. Even the hospitalist made it clear it was a bad decision to have the surgery. My surgeon and his staff were outstanding and stopped by regularly to make sure that I was doing well. I think they were as horrified as I was by my treatment. Since I am deaf, I was also discriminated against, and that helped the nursing staff justify ignoring me. The Friday morning staff was superior, but I'm sure that the charge nurse had updated them on the torture, I experienced the previous afternoon and night. I was told someone would be reaching back out to me, but I have heard nothing in just short of a month. My surgeon has reached out multiple times and if it wasn't for his staff, I would describe Boswell as a disgrace. Dr. Brossard is amazing and he shows how caring, concerned and critical patient care should be. Dr. Broussard and his staff are excellent communicators and made sure I knew it was going on every step of the way. The treatment from the nursing staff was just the opposite and there were several patients that felt that we were just inconveniences. The nurses never even got me up to walk, which was supposedly critical to my recovery. After all, they had four other patients. I am terrorized that this is the hospital in my community. I am so grateful for Dr. Broussard and his staff and they're carrying nature as well as his expertise.

Wonderful people,excellent experience coming from someone who hates hospitals!! Bravo guysread more

My daughter has the flu. We went to the ER lastnight. I…read morecan't begin to tell you how grateful and thankful we were to have the best RN Jason. He is a supervisor and lastnight was his night off. He came in to help his fellow employees. He is a man of excellence. He is attentive , never waited for any of our requests. He explained everything to us. He would come in and out of the room to make sure she was OK and to give us updates. He answered all our questions and put her at ease. He educated us about xrays, the flu, what to expect next, the amount of Tylenol and ibrofuren to take once home. He even took the time to make sure my daughter had a note for work. Thanks to Jason we had a wonderful experience. This is the only place we will go when ER services are needed.