Just purchased a Boxster. Max is the best. All the people are courteous and friendly. no pressure…read moresale. Nice showroom atmosphere. Great experience! Thanks Max and Alex.

Very professional. Convenient. There when you need them. Not pushy. My first used car purchase and…read moreI felt like it went smooth as butter. No problems since I drove off the lot last month

I am sharing my experience to help others make an informed decision…read more I purchased a BMW SUV from VIP Auto, and since the time of purchase, the vehicle has had ongoing mechanical issues that have significantly affected its reliability. The vehicle has spent more time being repaired than driven. I made multiple attempts to have these issues addressed through VIP Auto, but I was turned away on several occasions or unable to receive consistent support. While one member of management did assist with some repairs, the overall condition of the vehicle at the time of sale raises serious concerns. After the purchase, I was informed by BMW service professionals that the vehicle showed signs consistent with prior accident-related damage, including observations made during service. This concern was also acknowledged in follow-up discussions. This information was not disclosed to me at the time of sale, and I was not provided with a vehicle history report such as a Carfax prior to completing my purchase. Additionally, there are visible areas on the vehicle that appear to have been repainted. This would have significantly impacted my decision to proceed. I also purchased an extended warranty, which I continue to pay for; however, it was extremely difficult to find a repair facility that accepted it. By the time I located a participating mechanic, much of the coverage period had been lost. After seeking service directly through BMW, I was presented with thousands of dollars in necessary repairs. Even with partial assistance from the dealership, I still incurred significant out-of-pocket expenses, including tires and ongoing repairs. To this day, the vehicle still requires service. In addition, I was placed into a high-interest loan and attempted to contact the salesperson regarding refinancing, but I did not receive a response. Due to the repeated mechanical issues, concerns regarding undisclosed prior damage, and ongoing financial burden, I have explored my rights under New Jersey consumer protection and lemon law guidelines. This has been an extremely difficult and costly experience. I strongly encourage anyone considering a purchase to obtain an independent inspection, review all vehicle history reports, and carefully evaluate warranty and financing terms before proceeding.

IF You want a car that runs, I suggest you do NOT buy a car from here…read more After they give you an insanely high price do NOT. Expect them to call you back if you have a problem with the car Get ready to ARGUE & FIGHT once they make the sale because they will not help you with anything

After my car was totaled in an accident, my cousin's friend referred me to Joshua Motor Car Company…read morefor a used car. Joshua was extremely helpful and attentive, trying to get me the best deal possible. Any concern I had was immediately addressed. While ultimately, the car I wanted was just a bit beyond my budget and I ended up getting a car elsewhere, the level of service I received there was excellent. Thank you again for all of your help! My only recommendation for them would be to contract with a better rated warranty/service policy. The company they get their warranties through has 1/5 stars on multiple ratings sites. I would have needed to find my own warranty, which would have brought up the price. However, since that is not part of their company, I am not including that in my yelp rating.

We walked around for 15 minutes. No one came out to see we needed help. Their lost because we were…read moregoing to pay in cash for a car. I only stopped by this dealership for the ratings.

I bought a 2015 Ford focus last October. Aside from a few scratches,the car was perfect. They even…read morebrought the price down to close to what I wanted to pay. It runs great, air conditioner is ice cold,tires were good brakes were good and the transmission also. The only thing I needed was a hatchcover. I highly recommend buying cars from here. The owner and the people that work there give great service, are very helpful, accommodating and pleasant.

This is in regards to carol m, You either have us confused with another dealer. Because I can't…read moreremember selling a 2008 Honda Civic. We don't sell cars like that because they're overpriced and they need a lot of work. Or you're a total aisle for I'm being paid by somebody to write such a scathing review. If you really have a problem, call me personally on my cell phone. At 267716434

I was driving by when I seen Marc Rossi used Autos. I pull in and marc Rossi suggested a 2013…read moreChrysler 200 hard top convertible, maroon in color. The price was $14,000 I believe, with 131000 miles . I test drove and really like it. I asked about haggling the price down a little when Mr Rossi says, " I will give it to you for $9,000. I jumped on it and had nothing but compliments from admirers to servicing techs. I am very grateful for Mr. Rossi honest and fair pricing,. I hd no problems with it. I have driven from Phila.Pa to Orlando Fla. 6 times and never had a problem. Of course i take and get oil changes , fluid checks and bought nice tires. next time i am in Phila, I will definitely go to and recommend Mr Rossis dealeship on Kensington Ave and purchase another vehicle. I trust him and value his opinion on his autos. I shall return!

by far the best place in Philly. my family has been buying cars and SUVs off them for 30 years now…read more they are quality, super clean and not expensive. my payment was cheap 341 per month included a 2-year warranty and they helped me get real credit when nobody else could. they really don't turn anyone down if you need credit. thank you again, marc Rossi auto sales our family appreciates what you've done for us.

The process was easy and overall seamless, except for pick up…read more We were called on the day of pick up and informed about the driver's name and timeframe of the truck to pick up our vehicle. However, a different person without a truck came and completed handover of keys, put the keys in a lock box on the vehicle and informed us that the truck would come within the next 2 hours. It didn't and the car was blocking the driveway and a garage and I was leaving town after the weekend. I spent an hour on hold on the phone but a very nice assistant arranged for urgent pick up. She only failed to let us know of the expected pick up time on Sunday. We were not home (another vehicle in front of sold car in driveway) when the truck showed up unannounced but luckily we were just down the block. Car got picked up and money was in the account 2 days later. Lesson learned, if pick up is needed at a certain time, drop off car at Carvana location yourself, if that is a choice. We will do so with our next sale of car in a few weeks.

Earlier than expected and no hassle. The driver was very nice explained everything then loaded the…read morecar and gave us the check and away he went.

I want to thank Amy Blew, Appointment Coordinator, Faulkner Mazda, for the outstanding service she…read morehas consistently provided me over many years (since 2009) that I have been a Faulkner customer. She goes out of her way to make me feel appreciated and comfortable during the times that my car is being serviced at Faulkner. I feel very comfortable during those times that my car is being serviced there and actually look forward to going there and chatting with Amy. She is a very smart, warm, competent and special person who extends her support and service and goes the extra mile. She is a credit to Faulkner Mazda. I extend my gratitude and appreciation to Amy, to Ashley and to Faulkner. I am a loyal customer at Faulkner because of Amy and Ashley as well! Thank you, Amy, Ashley and Faulkner, for your consistent and exemplary service. My sincere good wishes for all, Marion Schwartz, RN, BSN, MSN, CPM

Had decided to purchase a used Mazda before arriving at the dealership. My wife is disabled and…read morespending hours at a dealership is difficult for her. We agreed to pay the full asking price and were very excited to get the deal completed. Cash deal no games. I informed our salesman that we had a hard stop at 4:15 to return to NJ to pick up our daughter. Also we took an Uber to the dealership so we could drive the purchase home. When we threatened to leave the sales manager came out. He was abrasive to say the least. My two favorite comments were. What did you think was gonna happen your not buying a toaster. Next comment was we are not a McDonalds drive through. Well I guess you are not focused on your customers either. I would suggest if you value customer service that you find another dealership for your automotive needs. I have already located a comparable vehicle 2k cheaper.

i am so pleased with the car i found on line with active!!! we drove 2 hours there. it was worth…read morethe trip. we got a beautiful new 2004 v,w, jetta. 1 owner all records!!!! a great car a great group of guys!!! thanks for everything, joe & elise hutchins

Wish it could be a negative amount of stars. Absolutely horrible. Do not buy a car from them. Super…read morenice when we bought it and now giving my mother a difficult time. They are trying to sell her old car that is not drivable. Told us they were sending it to the junkyard but caught them in a lie. Absolutely the worst place. Dont go there. Kelly Roney