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Northeast Water Wells

4.1 (7 reviews)
Open 7:00 am - 11:00 pm

Services - Northeast Water Wells

Well drilling

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Secondwind Water Systems

Secondwind Water Systems

4.0
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Years ago, I purchased a water softener treatment system from Secondwind Water Systems Inc. I chose…read morethem because they were a customer of mine and had excellent reviews. During the quoting and installation process, they were everything you hope for--consultative, educational, and professional. Since then, their ongoing service has remained top-notch--prompt, proactive, friendly, and helpful. About a year and a half ago, I started noticing a sulfur odor in my water. I called in, and my sales rep personally guided me through how to shock the well and troubleshoot the issue. He also said, "If this doesn't solve it, I'll help you upgrade the system." He followed up a few times after that to check in--no pressure, just care. Fast forward to today: I decided it was time for the upgrade. I sent an email. Within 20 minutes, the same rep was on the phone. He remembered me. Within an hour, he was at my house. He explained what was happening, walked me through the solution, provided a quote, explained next steps, and even scheduled a follow-up to ensure satisfaction. That's what earns repeat business. I won't shop around. That's what earns trust. That's what earns referrals shouted from rooftops. This is the kind of experience we should all strive to deliver--and it's a reminder that great sales aren't flashy. They're grounded in reliability, responsiveness, and relationships.

Amazing company! Have been using Secondwind for all our water and filter needs since 2010…read more Christine is awesome and goes above and beyond to help the customer. A+

New Hampshire Water Care

New Hampshire Water Care

4.0
(4 reviews)

NH Water Care replaced an old water treatment system in our house a few years ago. They were…read morereasonably priced then and the quality of work was excellent. Have had some recent issues due to a lightning strike and their customer service has been just as excellent as it was when they did the install. It's one thing to do a good job initially but the consistency and excellence in their follow up and customer service is even more impressive. Matt definitely knows his stuff and you can tell they are a company that really cares about their customers. Would highly recommend them to anyone that is looking with water treatment for their home or business. Thanks Matt and NHWC!!!

After the last service of the water filter NH Water Care installed I had a flood in my basement…read morefrom the filter overflowing. Since I wasn't sure as to the reason at that time and the overflow had stopped, I cleaned it up and moved on. Shortly after that my wife noticed the iron stains returning. I called NH Water Care to notify them of an issue. A few days later they came out to check it out. The service tech came out, reviewed the settings and advised us that either a board was bad or the prior tech reversed the flush cycle and the rinse cycle. As well as replacing some other parts that had just been put in by them. They billed us full charge. After watching the filter for 30 days, the issues no longer appeared. I requested to speak with the owner about the billing for what appeared to be an error by the original tech and/or the parts. After 2 weeks no response was received. Still no response after another call and week. I paid the bill today. I do not recommend doing business with this company. I thought I'd made the right choice buying the filter. I still do, in the product. We've had no issues with the board so you do the math.... Either way the "no response customer service speaks volumes.

Northeast Water Wells - welldrilling - Updated July 2026

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