My boyfriend threw his back out and needed to see a doctor right away. We came to this Urgent Care…read moreand he was seen right away. The staff was nice and it was clean. This was his second visit here.

Each time I have been here, the staff did a good job. Very professional for a clinic. While I…read moreappreciate this place, I now had to pay before getting service. Made me feel like I was at a gas pump. Maybe this will be happening everywhere eventually, it just didn't give me a warm fuzzy. When you are ill, warm fuzzies are good medicine. I felt better when I got treated, then I would be asked if the service was OK then pay. This is minor though. The service after I paid was good. In each office is a plaque that gives a phone number if not completely satisfied. I definitely got value here. I will be back.

My wife is a frequent patient 3 yrs We went to the Braselton…read morelocation as the appointment system on line sent us there for a 2:30 appointment. It was almost 3:00 when they handed us an iPad to fill out. Screen after screen of info as if we were a new patient. My wife was there for blood pressure spiking so I took over the madness. By the time I filled it out I think my blood pressure was high.

My husband visited the Hamilton Mill location for a CT scan. He was charged $350 for a scan with…read morecontrast. We paid the bill. Later, our insurance covered this for just our $35 co-pay. His visit was in Oct. It's march and I still cannot get a refund of the $315 they owe us. I cannot get to a manager or anyone who is capable of resolving this issue. They agree they owe us the money. If you use this facility, please confirm the CPT codes they will bill and check with your carrier to avoid this type of issue.

I have been taking my daughters to Dr. Kaur since they were newborns. They are now 6 and 2 years…read moreold, and I truly trust her judgment. She has always been spot-on with her diagnoses and treatments. Many times I've simply explained my child's symptoms, and she immediately knows what might be going on. After testing and evaluation, she has consistently been right. Dr. Kaur is very experienced, patient, and kind with my girls. She takes her time during consultations and always makes sure our concerns are addressed. I highly recommend her to any parent looking for a knowledgeable and caring pediatrician.

My children have been patients with Dr Kaur for many years. Dr Kaur was at another practice prior…read moreto opening her own practice, that was much closer to home. We immediately went with Dr Kaur to her new office. The staff is amazing, friendly, professional. Dr Kaur is an amazing pediatrician. She knows your children so well, as if they are her children. She genuinely cares about them, and takes her time during appointments. The medical field needs more Dr's like Dr Kaur she is simply the best hands down.

I visited Primary Care in Sugar Hill (Southeast Medical Group) for the first time. Dr. Alana…read moreVillada is highly professional and empathetic. The office staff seems committed to offering the best customer experience. I can tell they succeed at that. No issue with them. My concern relates to time spent as a new patient. I spent 25' max. with Dr. Alana Villada. I spent 25' in a direct personal exchange between me, the patient, and the said Dr. I received a bill of $308.10. I checked with my insurance. I was billed under code 99204 (New patient office visit, 45-59 minutes). I reached out to the billing team and they sent me back to the office manager. The office manager stated that any work conducted by the Physician via the portal (like uploading and posting a comment about a lab result) can be minutes aggregated to the initial visit face-to-face. I am in disagreement since I interacted with the doctor only 25'. Any work done after the face-to-face visit culminated (asynchronously, not demanding a patient's response or physical examination, online, etc.) cannot be considered an in-person visit with a licensed professional or be billed under the same care or service provided. Please, see my invoice.

I've been coming here for years with no issues. However, after being billed for an office visit on…read moretop of my annual exam because I expressed concern about dry mouth when I was asked if I had any additional questions, I'm extremely disappointed in this practice. I wasn't even given an answer or a heads up that a question about my physical health during a physical exam would be billed separately I wasn't even looked in the eye when she said she would order additional labs to make sure it wasn't an autoimmune disorder. 30 seconds for a question I wasn't aware didn't fall within the category of my annual exam and $140 later I'm still wondering how health professionals have gone this far downhill. They don't care about our well being, they only care about how many charges they can unknowingly bill us for until we've had enough.

Me and my wife come here for our care, The front staff are nice and helpful, The waiting area has…read morevery comfortable seats and sofas. There is informational videos playing for health conditions you might be experiencing.

Dr. Najjar is by far the best primary care physician I have had. I won't use anyone else! He is…read moresupportive, understanding, professional and simply the most supportive doctor I have dealt with. Gives me the time I need and does not waste my time. I am able to get in and out fairly quickly. The only challenge I have is I would like to interact directly with him when I am not in the office and have to go through the nurse. I feel like things get lost in translation (not that I have had many instances when I have communicated this way). I know other doctors use My Chart (including my wife's primary doc) - that is a great way to go. Can't recommend him enough!

I can not say enough good things about Dr. Najjar or his staff. Everyone at this facility is…read moreextremely courteous and professional. Dr. Najjar is very thorough and despite some of the older negative views posted, he is deeply concerned about the health and wellbeing of his patients. I recently had to call due to some Covid complications and they found a way to work me into the schedule....the same day. And, despite being the last patient of the day, they ensured my much-needed prescriptions were called into my pharmacy so I could pick them up on my way home. If you are looking for a Dr......I would highly recommend Dr. Najjar and his team.

No idea how good their services are. They rescheduled me twice in one week, first from Friday to…read moreWednesday, and then told me that I wouldn't be able to see a doctor for another month. I wasn't given any notification, I found out they had rescheduled me when I walked in for my appointment. Just do yourself a favor and take your business elsewhere

I went here after I had not been feeling well for a couple of weeks. They were great with…read morescheduling an appointment, I didn't need to wait days and go in at an odd hour. Also I didn't wait long to see a doctor. After running a few tests, they said they'd let me know the results via mail. Yes. That's right. Mail. No phone call saying what's wrong. Just snail mail. I brushed that off, thinking alright. It's your method. Just let me know. The letter came back saying that I looked perfectly healthy. Um...clearly I'm not if i went to see you. It's not like I went for a regular check up. If I had, then I could understand the letter as well as the message attached. However they didn't request any follow up to run different types of tests, to talk to me about my results, or anything. If you're looking for a regular check up, this would be a fine place to go. But if you're sick, I'd probably look elsewhere.

Nurse Julie and Dr. Hughes were awesome. They were polite, attentive, and over all had a great aura…read morethat immediately made me feel comfortable. Everyone I interacted with in the office was pleasant. I'll definitely be using Dr. Hughes as my primary.

Best Doctor that I have ever had. Staff is friendly and knowledgeable. I would highly recommend Dr…read more. Hughes.

The experience at the office is completely fine, the reason for the review is their incredibly…read moreunethical billing practices. My wife and I both went in for our annual physicals and we both got bills for what was supposed to be a free preventative services. Mine was $50 and my wife's was over $350! After a dozen calls to their billing department (who is never available and when you finally reach someone they claim to not be authorized to make a decision) they disclosed the reason for the $350 is because the PA asked my wife a question (which she answered) and they considered that not to be "preventative care" and so without any disclosure charged her over $350 for a separate office visit which our insurance refused to cover. Talk about entrapment! If you use them, be very careful to not answer any questions the Doctor ask you as they will use this as an opportunity to hit you with a sneaky bill. It is nice they respond to the reviews in this forum, but please note this is not helpful as the phone number they give is the same one that you can't get ahold of anyone in billing and the email they give, no one responds to except to say they are unauthorized to help.

Staff is all right but the wait time after appt time are ridiculous. They send MANY reminders but…read moreare never on time themselves. I get it every once in a while, but it's become ever since appointment and they aren't even that busy. Make sure you have extra time.